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모텔 6 워싱턴, 펜실베이니아 여행 후기

2 out of 5
모텔 6 워싱턴, 펜실베이니아
1385 West Chestnut Street, Washington, PA

이용 후기

5.0
평점 10 - 훌륭해요. 288개 이용 후기 중 22개" "
평점 8 - 좋아요. 288개 이용 후기 중 53개" "
평점 6 - 괜찮아요. 288개 이용 후기 중 53개" "
평점 4 - 별로예요. 288개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 288개 이용 후기 중 98개" "

5.0/10

청결 상태

6.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Jacob

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

2/10 - 너무 별로예요

Amy

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Worst in need of maintenance room I ever stayed in
The front door did not close all the way the tv remote sensor was unplugged the bathroom door striker is broken the toilet tank is broken the bathtub water cutoff was adjusted to not even warm the sink light switch is broken and doesnt come on and no one answers the phone at the dront desk
Front door gapped and leaking cold air
Bathroom door striker broken
Something glued to the countertop
Hole behind bathroom door
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 9일
Hi Amy,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 - 너무 별로예요

REMI

별로예요: 청결 상태, 숙박 시설 상태 및 시설
I would never stay in a place like this ,it was dirty, the sheets and bed were terrible and the place is so old it smells. Noy good
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 3일
Hi Remi, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

erwin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

4/10 - 별로예요

Angela

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff that we interacted with were friendly. The room felt unclean (there was a towel hanging on hook in bathroom, some towels had holes, random hair on pillow). The room served its purpose for an affordable option to stay while traveling, but not sure if the money saved was worth it.
2023년 11월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 12월 5일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 - 너무 별로예요

Cindy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very disappointed in this hotel. The pictures showed a very nice room. Everything in the room was old run down. Will never stay there again.
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 21일
Hi Cindy,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Philip

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함

8/10 - 좋아요

Christina

좋아요: 직원 및 서비스
Easy on and off rt 70 travelers.. restaurants and a convenient 24.7 7 eleven within walking distance.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 8일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

john

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
You get what you pay for. Its an older building, but it appears the staff are doing their best with what they have to work with. Plenty of nearby dining options and convenience stores.
2023년 10월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 18일
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

2/10 - 너무 별로예요

Herman

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Edward

단체 여행, 연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over charge filthy any rudely treaded
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 11일
Hi Edward, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 - 괜찮아요

Thomas

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

8/10 - 좋아요

Camille

2023년 9월에 1박 숙박함

8/10 - 좋아요

Sita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The area had a little smell but nothing a air freshener couldn’t fix
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 27일
Hi Sita, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

2/10 - 너무 별로예요

Bernard

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy all around... Stained carpets walls and curtains. Drinking and drug use in the open. Terrible place
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 20일
Hi Bernard,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 - 너무 별로예요

Tabatha

The office was closed I wasn’t able to check in
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 20일
Hi Tabatha,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk lady works extremely hard
2023년 9월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 20일
Hi Robert,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 - 훌륭해요

Misael

2023년 8월에 1박 숙박함

8/10 - 좋아요

Wesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함

4/10 - 별로예요

Elsie

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed in this location when it was known as the "Washington Inn" and it was not that good at that time. Throwing paint at something and putting down new rugs does not make a new building. It could have done with some good old fashioned scrubbing. There were cigarette burn holes in the bedspreads. I had to unplug the lamp to turn it off because the switches were broken. Trying to watch TV and it cut out ever 3 to 5 minutes. To get to the toilet you had to nearly stand in the shower to close the door because the walls have been pushed back so far to accommodate two queen beds that there is no room in the bathroom. There appeared to be blood spray on the wall next to the sink. The ceiling looked like flys had been swatted and killed all over, over and over again. The room had been painted, but no one had the ability to move the chest of drawers to paint that wall so that its orange color was not visible against the gray everywhere else.
2023년 8월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 23일
Hi Elsie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 - 좋아요

Melissa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick Overnight Stay
My friend and I were in Pittsburgh to see a concert. We needed a motel just to sleep after the concert for a few hours before driving home. This motel did the job! Its a no frills motel. However, it was clean, pretty cheap, the beds were comfortable, and the room had the necessities you need (mini fridge, microwave, ice bucket and cups, toiletries). Overall, great for a quick stop to rest your head.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 18일
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

6/10 - 괜찮아요

Ron

가족 여행
별로예요: 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel around
The staff is amazing especially the woman at the front desk. Their so kind and helpful I loved staying there. The rooms were very clean and comfortable. I recommend for families or anyone.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 19일
Hi Jessica,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Not recommend if you're looking for clean
Smelled very weird in the room. Comforter had cigarette burns all over it. Very sketchy overall.
2023년 6월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 28일
Hi Traveler,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 - 너무 별로예요

Lyle

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
They did give our money back on credit card, we didn't stay after spotting cockroaches on bathroom floor
2023년 5월에 1박 숙박함
답변 제공: KR 님, 2023년 5월 27일
We have a contracted Commercial service with ORKIN to take care of Bedbugs and other. Insects around the year. They came down and did not find any cockroaches in the bathroom or anywhere in the room. Sorry, we could help you. More than what we did.

4/10 - 별로예요

Vincent

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very old and dirty
2023년 5월에 1박 숙박함
답변 제공: KR 님, 2023년 5월 23일
Sorry for your experience, We are currently in shortage of staff to maintain the property. We were able to recruit few staff to meet the necessary upgrade requirements as well as Standards.

4/10 - 별로예요

Bree

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Jill

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We think that it's a place where drug deals are happening. Maybe even hookers. No maid service was ever seen on site when we stayed there for 3 days. We were booked for 5 days, but finally couldn't take the filth any longer. Bathroom & bedroom were filthy. Dried pop was on the counters, walls, and entry outside the door. Toothpaste was on the sink, mirror, and nightstand. Microwave was sticky with old food.
2023년 4월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 5일
Hi Jill,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 - 훌륭해요

Deanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for the great stay!
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 5일
Hi Deanna, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 - 너무 별로예요

Michael

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was a used loofa hanging in shower. There was poop spatter in toilet. There was pubic hair around toilet. There was toothpaste splatter on mirror. Sink faucet falling off. T.v. Volume did not work. There was nobody at front desk to check out until later in the morning. I would like a refund.
2023년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 19일
Hi Michael,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

2/10 - 너무 별로예요

Manuel

2023년 3월에 2박 숙박함

2/10 - 너무 별로예요

Britany

2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As always, the staff was courteous and accommodating. I always enjoy my stays at Motel 6.
2023년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 7일
Hi Bernard, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - 훌륭해요

Brittany

2022년 11월에 1박 숙박함
답변 제공: KR 님, 2022년 11월 14일
Hi Brittany!We appreciate you stayed with us and enjoyed your stay.Also, our staff were very pleased to know for your great review. We are looking forward to seeing you again!We will Keep Our Lights ON!KR

10/10 - 훌륭해요

Derrick

2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 7일
Hi Derrick,Thank you for the perfect rating!!Maz K.#Team6

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 1박 숙박함
답변 제공: KR 님, 2022년 11월 14일
We appreciate your stay and reviewing our site. Please comeback and stay again, We Will Keep Our Lights On !ThanksKR

8/10 - 좋아요

Bernard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함
답변 제공: KR 님, 2022년 11월 14일
Sorry we missed your response. Thank you for staying with us and providing an encouragement to our staff for their services.Please visit again. We will keep light on for you !

10/10 - 훌륭해요

Tiara

2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 2월 7일
Hi Tiara,Thank you for the perfect rating!!Maz K.#Team6

2/10 - 너무 별로예요

Savannah

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was disgusting. Booked because the pictures were nice but we were obviously false advertised. The room was nothing like the pictures. There was stains all over the bedding, holes in the sheets and curtains. Stink bugs all in the room. The door didn’t even lock and the property knew that. Paid for the night but didn’t even stay there. Do not recommend. Go to the red roof inn or holiday inn instead.
2022년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2022년 12월 7일
Dear Savannah,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

2/10 - 너무 별로예요

Robert

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Trash left from last people stay.adult diapers left in bathroom trash can. No clean towels on Friday evening. Trash not dumped in room on Friday.
2022년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2022년 12월 7일
Dear Robert,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

4/10 - 별로예요

sue

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
There was stuff smeared on the wall by the bed. The room next door tv was loud all night. And the big problem was the next room had a dog and it barked all night long. There was pack and play out by our door. Broken chairs also out on the walk ways
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 12월 7일
Dear Sue,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.

4/10 - 별로예요

Richard

좋아요: 청결 상태
별로예요: 직원 및 서비스
The manager of this property is 75 years old and has emotional problems that I have witnessed about a half a dozen times in a one weeks stay.
2022년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 12월 7일
Dear Richard,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

2/10 - 너무 별로예요

Pedro

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 12월 7일
Dear Pedro,From everyone at Motel 6, we’d like to apologize for any error on our part that may have led to reservation issues or a less than perfect stay.

2/10 - 너무 별로예요

Ryan 님, Pittsburgh

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
2 nights in a row, I came back to my room and my key doesn't work and no staff on duty. The first night I waited for an hour until someone showed up, and the next night, nobody showed up. Stay at the Red Roof In next door, much nicer.
2022년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2022년 12월 7일
Dear Ryan,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.

8/10 - 좋아요

Johnna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They was very nice people but they gave us smoking room when i wanted non smoking room. They call and said sorry
2022년 8월에 1박 숙박함
답변 제공: K.R. 님, 2022년 9월 1일
We appreciate your business and again I apologize for our mistake.Please try us againThank you for your feedback !

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed at this hotel while unexpectedly stranded in the area with car trouble. The proprietor was very helpful and kindly volunteered to drive me to a nearby store to purchase clothes. While the ammenities are basic, they were good value for the price and adequate to my needs.
2022년 8월에 1박 숙박함
답변 제공: terri 님, 2022년 8월 23일
thank you very much for your input please when you are in the area again please stay with us.

6/10 - 괜찮아요

Michael

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
I would not recommend anyone to go there.
The place needs to be updated. Very out of date. Tv and appliances are very outdated.
2022년 7월에 1박 숙박함
답변 제공: K.R. 님, 2022년 9월 1일
Sorry , we missed to respond your important feedback . We are working on upgrading our motel as quickly as possible in this bad pandemic period.Hopefully you will not disappointed in your next visit. Thanks agaiN

4/10 - 별로예요

Rebecca

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Sewer smell
The room wasn't bad but the smell was horrible. Smelled like straight sewer and continued to get worse by the hour. Never even slept there. Drove 5 hours home instead
2022년 7월에 1박 숙박함
답변 제공: K. R. 님, 2022년 9월 1일
We apologize for your horrible experience. After you have left, we detected that the smell was coming through broken toilet wax ring. We would have changed the room if we were given an opportunity.Sorry again !