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컴포트 인 앤드 스위트 여행 후기

2.5 out of 5
컴포트 인 앤드 스위트
1100 Banksville Rd., Pittsburgh, PA

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 567개" "
평점 8 - 좋아요. 1000개 이용 후기 중 277개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 95개" "
평점 4 - 별로예요. 1000개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 22개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

WOOSIK

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Manager 님, 2020년 1월 23일
We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

6/10 - 괜찮아요

WAYNE

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Reasonably priced.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello WAYNE,We appreciate your feedback and are glad you found our rates to be reasonable. Your satisfaction is important to us, and we hope to welcome you back in the future for another pleasant stay. Thank you for choosing our hotel.

4/10 - 별로예요

Shawn

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The black out curtains on the first floor do not close for privacy. Front desk employee was not very personable, the tv wouldn’t turn on
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Shawn,We apologize for the inconvenience you experienced with the blackout curtains and TV during your stay. We appreciate your feedback and will address these issues with the relevant teams for improvement. Our hospitality standards strive to ensure a comfortable experience for all guests.

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Tara,We're thrilled to hear you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay!

4/10 - 별로예요

Rob

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Was not impressed with housecleaning trying to clean room at 8:50am with my do not disturb sign on ! Also vacuuming the hallway at 930am , Tv cable was off n no not happy! I made the front desk aware of the problems twice nothing said or done about it.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Rob, We appreciate your feedback and apologize for the inconvenience you experienced. Your comments have been shared with the relevant teams for internal review. We strive to ensure all guests enjoy a comfortable stay with us. If you wish to discuss your experience further, please contact our management team directly.

6/10 - 괜찮아요

Darcy

아이를 동반한 가족 여행
The pool looked very dirty and not welcoming at all.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Darcy,We appreciate your feedback regarding the pool during your stay. Guest satisfaction is important to us, and we will share your comments with our team for future improvements.

8/10 - 좋아요

Roxana 님, north babylon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convent location to drive downtown or to different points of interest in Pittsburgh. Staff pleasant . Room large and clean . W microwave and fridge . Bathroom clean . Breakfast simple as to be expected at hotels but w choices. Free parking a big plus . No issues!
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Roxana,We are delighted to hear that you had a pleasant stay with us and enjoyed our convenient location, spacious and clean rooms, as well as our friendly staff. It's fantastic to know that you appreciated the amenities in the room and found our breakfast satisfactory. We are glad to provide free parking for our guests. Thank you for choosing us, and we look forward to welcoming you back in the future.

8/10 - 좋아요

Wedad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good hotel, friendly staff
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Wedad,We appreciate your kind words about our hotel and staff. It's wonderful to hear that you had a positive experience during your stay. Thank you for taking the time to share your feedback with us.

10/10 - 훌륭해요

Kristy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and clean. Needed a place for the night as I was traveling a long distance and this was perfect.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Kristy,We are pleased to hear that you found our hotel convenient and clean for your stopover. We appreciate your positive feedback and hope to welcome you back in the future for another comfortable stay.

8/10 - 좋아요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My only disappointment was that our neighbors were up all night and a bit loud. I didn't complain because I think they had a special needs child that was causing all the noise and running. I didn't sleep at all but such is life.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Tina,We're sorry to learn that your stay was affected by noise disturbances. We encourage guests to contact our front desk team immediately so we can address any concerns promptly. Your comfort is our priority, and we appreciate your understanding of the situation.

8/10 - 좋아요

Audrey

좋아요: 청결 상태, 직원 및 서비스
Breakfast was very limited. They ran out of many items and didn't stock appropriately. They ran out of orange juice, potatoes, and many side dishes.
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Audrey, We appreciate your feedback regarding the breakfast offerings and apologize for any inconvenience caused by the shortage of items during your visit. Rest assured, we will address this with our team to ensure a better guest experience in the future. Thank you for bringing this to our attention.

2/10 - 너무 별로예요

Alyssa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 31일
Hello Alyssa,We're sorry to hear that your experience did not meet expectations. Please don't hesitate to contact us directly to provide further details so we can address any concerns you may have. We value your feedback and strive to improve for all our guests.

6/10 - 괜찮아요

Jeawon

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Jeawon, We value your stay with us and hope it met your expectations. Feel free to share any insights with us directly so we can ensure a more satisfying experience in the future.

10/10 - 훌륭해요

Kenneth 님, Tower City

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice hotel. Not far from ppg arena and Steelers and pirates stadium. Decent price per night. Good breakfast.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Kenneth,We are delighted that you enjoyed our convenient location near the PPG Arena and sporting venues, as well as our reasonably priced accommodations. It's great to hear that you appreciated our breakfast offerings during your stay. We hope to welcome you back soon for another enjoyable experience with us.

10/10 - 훌륭해요

Caden

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Caden,We are thrilled to hear that you had an exceptional stay with us! We truly value your positive feedback and hope to welcome you back soon for another wonderful experience.

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Easily accessible via car, literally minutes passed outside the tunnel from downtown Pittsburgh. Quiet and clean. Felt staff at reception either had challenge in adding my Choice privilege number at check in or was too distracted to properly proceed with check out process…when I inquired about invoice, was told it will get emailed which I did not receive and had to call 14 hours after check out to request for one. Only property complaint was the pool was heavy with chlorine, but good size for our 9 yr old to burn off energy after a 5-hour car ride. Good for overnight stay. Good selection at breakfast, not a lot of seats/table, so may have to time properly. Only one elevator for 4 floors so sometimes had to wait a bit.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Amy, We appreciate your review and are glad to hear you found our location convenient and the property clean and quiet. Regarding your experience with our staff, we apologize for any inconvenience experienced during check-in and check-out. Your feedback about the pool's chlorine level has been noted. It's great to hear that your 9-year-old enjoyed the pool, and that you found our breakfast selection satisfactory. We thank you for choosing to stay with us and hope to welcome you back for another overnight stay in the future.

10/10 - 훌륭해요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello John,We are glad to hear that you found our hotel nice. Your feedback is much appreciated. If you have any further comments or suggestions, please feel free to reach out to us.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The beds were cozy, room was clean and quiet for me to sleep in the day as I work at night. Staff friendly. I can't comment on pool, etc. because I just slept there.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Kimberly,We're pleased to hear you had a comfortable stay with us and enjoyed our cozy beds and quiet rooms. Our team works hard to ensure every guest has a pleasant experience. Should you decide to stay with us again in the future, please don't hesitate to reach out to our management for any feedback or assistance you may need.

4/10 - 별로예요

Anthony

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Anthony,We regret to hear that your experience with us did not meet your expectations. Please feel free to contact us directly to discuss any specific issues you encountered during your stay. We value your feedback and would like to ensure any concerns are addressed promptly.

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Alan,We're thrilled to hear that you had a wonderful experience at our hotel! Please don't hesitate to contact us if there's anything more we can do for your next stay.

8/10 - 좋아요

Pascal 님, Verdun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hi, personnel was great and very helpful. Enjoyed my stay
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Pascal,We're thrilled to hear that you had a positive experience with our staff and enjoyed your stay. Your kind words will be passed along to our team. If you have any further feedback or require assistance, feel free to reach out to our management team. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Devraj 님, Kitchener

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Devraj,We are thrilled to hear that you had a wonderful stay with us! If you have any suggestions or comments to share, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another fantastic experience!

6/10 - 괜찮아요

petra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello petra, We appreciate you choosing our hotel for your stay. Should you have any feedback to share, please don't hesitate to contact us so we can address any concerns. We hope you had an enjoyable time and look forward to welcoming you back in the future.

8/10 - 좋아요

Audrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property for the price.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Audrey, We are pleased to hear that you found value in your stay with us. Should you have any other feedback or suggestions, feel free to reach out to our management team directly. We appreciate your review and hope to welcome you back in the future.

10/10 - 훌륭해요

Niko

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every was exelent
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Niko,We are delighted to hear that you had an excellent experience during your stay with us. Positive feedback like yours motivates us to continue providing exceptional service to all our guests. If you have any further comments or suggestions, please feel free to contact our management team. Your satisfaction is our top priority.

8/10 - 좋아요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice and safe hotel
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Chloe,We appreciate your positive feedback and are delighted to hear that you found our hotel to be nice and safe during your stay. Your satisfaction is important to us, and we hope to welcome you back in the future for another enjoyable experience.

2/10 - 너무 별로예요

Christina

단체 여행
별로예요: 청결 상태, 직원 및 서비스
Checked in to hotel, front desk was somewhat friendly and then when we got up to the room half of the towels in the room were dirty. Would not recommend staying here
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 19일
Hello Christina, We're sorry to hear about your experience, and apologize for any inconveniences caused during your stay. Cleanliness and quality are our top priorities, so we have shared this feedback with our housekeeping team for their immediate attention. Your comments are valuable to us as we continually strive to improve our services.

8/10 - 좋아요

Judith

연인과의 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
The hotel was very clean staff was very nice the only problem we had they advertised heated pool but the water isn’t heated just the room is heated pool water was very we didn’t swim & that’s why we booked there was the heated pool
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello Judith,We appreciate your positive feedback on our cleanliness and staff. We apologize for any inconvenience regarding the pool temperature discrepancy. Our team will review our marketing material for clarity. Your feedback is valuable to us for making improvements in the future.

8/10 - 좋아요

Kathryn

좋아요: 편의 시설/서비스
Clean, well kept, excellent service. The rooms were very nice. I definitely would go to this hotel again.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Kathryn, Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us. Our team takes pride in providing excellent service and maintaining clean, well-kept rooms. We appreciate your kind words and look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Omo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 15일
Hello Omo,Thank you for choosing to stay with us! We are delighted to hear that you had a fantastic experience at our hotel. It was our pleasure to have you as our guest, and we hope to welcome you back again soon. Please feel free to reach out to us with any further feedback you may have.

8/10 - 좋아요

Audrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Audrey, Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide a pleasant and comfortable experience for all our guests. Should you have any suggestions for improvement or if there is anything else we can assist you with, please do not hesitate to reach out to us.

10/10 - 훌륭해요

Sayed

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Sayed,Thanks for being our awesome guest. We're thrilled to hear you had a fantastic stay with us! Please don't hesitate to reach out if there's anything else we can do for you.

8/10 - 좋아요

David

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buen hotel para descansar, desayuno adecuado, habitaciones espaciosas, punto favorable es que cuenta con piscina y gimnasio. Sin duda volvería nuevamente.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello David,Gracias por elegir nuestro hotel para su estancia y por compartir su experiencia positiva. Nos alegra saber que pudo descansar y disfrutar de nuestras espaciosas habitaciones, del desayuno adecuado y de nuestras instalaciones como la piscina y el gimnasio. Esperamos poder recibirlo nuevamente en el futuro.

8/10 - 좋아요

Megan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and just what we needed for the one night we would be in town.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Megan,Thank you for choosing our hotel for your stay in town. We are delighted to hear that our cleanliness met your expectations and that our accommodations were suitable for your needs. If you ever plan on returning to the area, we would be thrilled to welcome you back.

10/10 - 훌륭해요

Mackenzie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff , clean facility
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Mackenzie,Thank you for sharing your positive experience with our friendly staff and clean facility. We strive to provide excellent service to all our guests and we're delighted to hear that you had a pleasant stay. Should you have any future plans to visit us again, we would be delighted to welcome you back.

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Ryan,Thank you for choosing our hotel for your recent stay! We are thrilled to hear that you had a perfect experience during your time with us. If there is anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Sonya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was an great place to stay.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Sonya,Thank you for choosing to stay with us! We are delighted to hear that you had a great experience during your stay. We strive to provide exceptional service and we are glad that we met your expectations. We hope to welcome you back again in the future for another wonderful stay.

10/10 - 훌륭해요

Stefany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Stefany,Thank you for your kind words about our hotel property. We appreciate your positive feedback and are glad to hear that you enjoyed your stay. We hope to welcome you back again in the future for another great experience.

6/10 - 괜찮아요

Kathleen

좋아요: 청결 상태
The hotel room appeared to be clean. The toilet seat was sliding around a bit. It probably had not been reported by anyone. Check in was okay. The check out clerk was very friendly. I was not given a receipt and I don’t believe I was given my senior/AARP discount when I saw the hotel room cost on the Expedia site.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Kathleen, Thank you for your feedback on your recent stay. We're glad to hear that you found the room to be clean. We apologize for any inconvenience caused by the sliding toilet seat. We appreciate you bringing this to our attention so our maintenance team can address it. We'll also make sure to address the issue regarding your receipt and senior/AARP discount with our front desk staff for future improvements. We look forward to welcoming you back in the future.

8/10 - 좋아요

Mohammad

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Mohammad,Thank you for choosing our hotel for your stay. We appreciate your rating and feedback. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back in the future for another great experience.

8/10 - 좋아요

Colleen 님, STERLING HEIGHTS

아이를 동반한 가족 여행
.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Colleen,We appreciate you taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We strive to provide our guests with a comfortable and enjoyable stay and we regret that we fell short of your expectations. Your comments will be passed along to our management team for review and improvement. Thank you for bringing these matters to our attention.

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to everything, but paid the price with highway noise, and one way entrance. Food was par, and nite shift manager refilled coffee quickly.
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Charles,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the location and the prompt service provided by our night shift manager. We apologize for any inconvenience caused by the highway noise and one-way entrance. We understand the importance of a peaceful stay and will take your comments into consideration for future improvements.

8/10 - 좋아요

Chris

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Breakfast was plain, coffee very plain as if diluted with more water than it should be, breakfast hours from 6-9 was inconvenient as we were with kids and ended up not making for the breakfast on time
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Chris,We apologize for any inconvenience you experienced during your stay. Our breakfast options and coffee are prepared to cater to a range of tastes, and we regret if it did not meet your expectations. We understand that breakfast hours may not have been convenient for your family, and we appreciate your feedback. We will take this into consideration for future improvements. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Pamela

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean. Great staff. Perfect fit for our hospital trip. 10/10. Would highly recommend.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Pamela,Thank you for your wonderful review! We are delighted to hear that you found our hotel to be exceptionally clean and that our staff provided great service during your hospital trip. We appreciate your recommendation and look forward to welcoming you back in the future.

10/10 - 훌륭해요

Stefany

2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Stefany,Thank you for choosing our hotel for your stay! We appreciate your perfect rating and are delighted to hear that you had a wonderful experience with us. If you have any additional feedback or if there is anything else we can do for you in the future, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

4/10 - 별로예요

sethupandian

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We had 2 bookings out of which one room(#205) was terrible. When we entered it was completely filled with weed smell. On top of that they kept a machine ( I believe it is to take out the smell). If you know the condition of the room prior how could you allocate someone. The worst part was when we went to the front desk the lady was like "oh, nobody updated that". That's it. Not even felt sorry for the situation. That particular room has got so much smell that we could even smell it in the walk way. Wouldn't recommend to anyone.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello sethupandian, Thank you for sharing your experience with us. We apologize for any inconvenience you encountered with the smell in your room. Our team strives to provide a comfortable stay for all guests, and we regret that we fell short on this occasion. We appreciate your feedback and will address this issue with our staff to ensure it doesn't happen again in the future.

10/10 - 훌륭해요

Joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Oasis in the Burg
Clean, comfortable, Amazing breakfast every day Buffet style. Swimming pool, Gym, close to EatnPark, Betos pizza, Kuhns grocery. Quick access to Fort Pitt Tunnels for easy access to downtown Pittsburgh, Oakland museums, North hills ect. Staff amazingly helpful. Would recommend this hotel to family and friends.
2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Joy,Thank you for taking the time to share your experience at our hotel. We are thrilled to hear that you found our facilities clean and comfortable, and enjoyed our delicious breakfast buffet. It's also great to know that our location and amenities met your needs and provided easy access to nearby attractions. We appreciate your recommendation and look forward to welcoming you, your family, and friends back in the future.

10/10 - 훌륭해요

alaa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello alaa,Thank you for your kind feedback regarding our friendly staff! We pride ourselves on providing excellent customer service to all our guests. If there is anything else we can assist you with, please don't hesitate to reach out to us. We hope to welcome you back again in the future for another enjoyable stay.

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for an excellent stay
Of all the budget conscious hotels that I’ve stayed in, this might be my favorite. Friendly staff, property was in very good condition. Breakfast options were plentiful. Great value for the price. We ordered in food and invited family and stayed in the lobby area for 6 hours, playing cards and visiting. There was no pressure to limit our time.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Diane,Thank you for choosing to stay with us and for your positive feedback! We're delighted to hear that you enjoyed our friendly staff, well-maintained property, and plentiful breakfast options. We strive to provide great value for our guests. We're also glad to hear that you were able to enjoy some quality time with your family in our lobby area without feeling rushed. We hope to welcome you back again in the future for another pleasant stay.

6/10 - 괜찮아요

Yuen Ping

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Yuen Ping,We appreciate you choosing our hotel for your stay! If you have any specific feedback or concerns, please feel free to reach out to us directly so that we can address them. We value your experience and would love to make it right.