객실 내 금고, 책상, 다리미/다리미판, 무료 WiFi

호텔 인디고 피츠버그 이스트 리버티, IHG 호텔 여행 후기

3.5 out of 5
호텔 인디고 피츠버그 이스트 리버티, IHG 호텔
123 North Highland Avenue, Pittsburgh, PA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 914개 이용 후기 중 508개" "
평점 8 - 좋아요. 914개 이용 후기 중 247개" "
평점 6 - 괜찮아요. 914개 이용 후기 중 86개" "
평점 4 - 별로예요. 914개 이용 후기 중 43개" "
평점 2 - 너무 별로예요. 914개 이용 후기 중 30개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We didn't like the fact that our toilet water was brown when we arrived. Someone seemed to forget to flush before we arrived!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Joan

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I stayed at hotel previous time. Would come back again.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Vincent Sijin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience! All of the staff were super nice and friendly, offered me great help. Room is very spacious and clean and stay was very comfortable. If driving, free street parking is available just outside the hotel.
2024년 3월에 2박 숙박함
답변 제공: Ryan Hoffman - AGM 님, 2024년 3월 23일
Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay and that our staff provided excellent service. Ensuring our guests feel welcome and comfortable is our top priority, and we're glad to hear that you found your room spacious, clean, and comfortable.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Ashlee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful!
2024년 3월에 2박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 20일
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we could meet your expectations.Your satisfaction is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Alfred

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice good
2024년 3월에 3박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 20일
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we could meet your expectations.Your satisfaction is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 - 괜찮아요

Deborah

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Overall a good hotel. The place was dirty. Dust everywhere on the light fixtures. It was dirty. I went to go eat for breakfast and the tables wwere dirty. They need to double clean.
2024년 2월에 2박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 15일
Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you had a good experience at our hotel. However, we apologize for the cleanliness issues you encountered during your stay. Providing a clean and comfortable environment is a top priority for us, and we regret that we fell short of meeting your expectations in this regard.Please rest assured that we take your comments seriously, and we will address them with our housekeeping and breakfast teams to ensure that such issues are not repeated in the future. We appreciate your valuable feedback as it helps us improve our services for all our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 - 훌륭해요

Jazmine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so incredibly friendly and personable. In the short time I stayed here, I met some amazing personalities and maybe even made some friends along the way. I loved staying here and will absolutely be staying here again when I come back! 💕
2024년 3월에 3박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 15일
Thank you for your heartwarming feedback! We're thrilled to hear that you found our staff incredibly friendly and personable! Creating memorable experiences and fostering connections is what we strive for, and we're delighted to have achieved that during your visit.We can't wait to welcome you back for another wonderful stay in the future. If there's anything specific you enjoyed or if you have any further feedback to share, please feel free to reach out.Warm regards,

10/10 - 훌륭해요

Manik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly
2024년 3월에 2박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 15일
Thank you for staying with us and for your kind words! We're thrilled to hear that you had a pleasant experience at our hotel. Your satisfaction is our top priority, and we look forward to serving you again in the future.

10/10 - 훌륭해요

Curtis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 15일
We're thrilled to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive feedback. We look forward to your next visit.

8/10 - 좋아요

Toni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Relaxing
2024년 3월에 2박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 15일
Thank you for your positive review! We're delighted to see that you had a great experience during your stay with us. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back soon.

8/10 - 좋아요

Roberta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice big room
2024년 3월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 15일
Thank you for your positive review! We're delighted to see that you had a great experience during your stay with us. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back soon.

10/10 - 훌륭해요

Donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and convenient location. Anything you need is nearby. Staff was pleasant and helpful.
2024년 3월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 15일
Thank you for your review! We're thrilled to hear that you found our location convenient and that our staff provided pleasant and helpful service during your stay. We strive to offer a seamless experience for our guests, and we're glad to see that reflected in your feedback. We hope you had a wonderful time, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Gauthier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 15일
Thank you for staying with us and for your kind review! We're thrilled to hear that you had a pleasant experience at our hotel. Your satisfaction is our top priority, and we look forward to serving you again in the future.

8/10 - 좋아요

Frederick

2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 20일
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we could meet your expectations.Your satisfaction is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 15일
Thank you for the excellent review! We're thrilled to know that you had a great time during your stay with us. We appreciate your kind words and hope to have the opportunity to welcome you back again soon.

10/10 - 훌륭해요

Keith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely large rooms and shower! Really clean and comfortable. Would definitely recommend and will be staying again.
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 27일
Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our extremely large rooms, and that you found the accommodations clean and comfortable. Recommending our hotel means a lot to us, and we look forward to the pleasure of hosting you again on your future visits. Safe travels until then!

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet hotel. Staff were very attentive.
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 15일
Thank you for your feedback! We're delighted to hear that you found our hotel clean and quiet, and that our staff provided attentive service during your stay. Your satisfaction is our priority, and we hope to welcome you back soon.

10/10 - 훌륭해요

younghee

2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 27일
Thank you for your positive review! We're delighted to know that you had a good experience at our hotel. Your satisfaction is important to us, and we appreciate your feedback. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another pleasant stay.

2/10 - 너무 별로예요

Claire

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property and location are very nice. The staff had done something to the door locks on several of the rooms and I wasn't able to enter my room for several hours after check-in while they fixed it. They were very courteous, but it was still a frustrating situation.
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 27일
Thank you for your feedback, and we appreciate your understanding in the situation you encountered with the door locks. We apologize for any inconvenience this may have caused during your stay. Your patience and understanding are valued, and we will address this matter to ensure a smoother experience for our guests in the future.We hope to have the opportunity to host you again and provide you with a more seamless and enjoyable stay.

4/10 - 별로예요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cavernous and stark. The property is large with many bleak open spaces. There are only hard surfaces, including in the rooms, with no soft chairs or fabrics to absorb sound. We were there on a Friday night and the bar/establishment next door was blaring music which is very disruptive. The rooms are hard flooring, not even a rug or an upholstered chair. Very cold in the winter especially. The beds were comfortable enough but we were anxious to check out.
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 27일
Thank you for taking the time to share your experience with us, and we apologize that your stay did not meet your expectations. We appreciate your feedback about the property's ambiance and the noise disturbance from the neighboring establishment. Your comments are valuable as we continually strive to enhance the comfort and satisfaction of our guests.We will take your observations into consideration and work towards improvements. If there's anything specific you would like to discuss or share for us to better understand your concerns, please feel free to reach out.We hope to have the opportunity to welcome you again and provide a more positive experience in the future.

8/10 - 좋아요

lorelei

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is safe and quiet. The room was larger than expected and very clean. I was charged $25/day for valet parking, thinking my car would be parked in their gated lot; however it was just parked on the street in front of the hotel. The car was fine as the area seemed safe but that was a lot to pay for “free parking” on the street. The people were friendly and helpful, but not very professional at hospitality. Regardless of these few dings, I would stay here again and would highly recommend.
2024년 2월에 2박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 27일
Thank you for sharing your experience with us. We're pleased to hear that you found our property safe, quiet, and spacious. We apologize for any confusion regarding the valet parking, and we appreciate your understanding. Your feedback about our staff's friendliness and helpfulness is valued, and we'll strive to enhance the professionalism of our hospitality.We're grateful for your recommendation and look forward to the opportunity to host you again on your future stays.

8/10 - 좋아요

Lawrence

좋아요: 청결 상태
별로예요: 직원 및 서비스
Restaurant service was terrible. Walked out on Saturday morning since no server came to our table after 20 minutes despite repeated effort to get someone to help us. Sunday morning we got there earlier which helped some. When breakfast food did finally arrive it was hot and flavorful. People were waiting 20 minutes just to get a cup of coffee. Don’t plan to eat there if you need to be somewhere else at a specific time. Room was ok but wall heating doesn’t ever cycle off. Real irradiating. Will not stay there again.
2024년 2월에 2박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 27일
Thank you for sharing your experience with us, and we sincerely apologize for the challenges you encountered at our restaurant. Your feedback is crucial for our improvement, and we deeply regret that the service did not meet your expectations. We will address these issues with our team to ensure better dining experiences for our guests.Regarding the room heating, we apologize for any inconvenience caused. Your comments will be reviewed to enhance the comfort of our accommodations.We appreciate your insights and hope you might reconsider staying with us in the future, allowing us the opportunity to provide a more positive experience.

6/10 - 괜찮아요

Dee

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It’s very inconvenient that they don’t have any parking spaces for their guests. Having to pay $25 for valet is excessive and having to find street parking was difficult.
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for sharing your feedback with us. We understand that parking arrangements can impact your overall experience, and we apologize for any inconvenience you faced. Your comments are valuable, and we will review our parking options to see how we can improve this aspect of our service.We appreciate your understanding and hope to have the opportunity to better accommodate you on your future visits.

2/10 - 너무 별로예요

Jamie

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for taking the time to share your review. We're sorry to hear that your experience fell short of your expectations. Your feedback is crucial for our improvement, and we would appreciate the opportunity to understand more about your concerns.If you're open to it, please contact us directly so we can discuss your experience in more detail and work towards making things right.

10/10 - 훌륭해요

Tyoato

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our 1st time at Hotel Indigo. The room was super spacious and the location was easily accessible to restaurants within walking distance
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for choosing Hotel Indigo for your stay! We're thrilled to hear that your first experience with us was positive and that you found the room super spacious. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

2/10 - 너무 별로예요

Randi

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for taking the time to share your review. We're sorry to hear that your experience fell short of your expectations. Your feedback is crucial for our improvement, and we would appreciate the opportunity to understand more about your concerns.If you're open to it, please contact us directly so we can discuss your experience in more detail and work towards making things right.

10/10 - 훌륭해요

Lena

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were warm and welcoming. The room was clean, shower extremely spacious.
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for your positive review! We're delighted to hear that our staff's warm and welcoming service made your stay enjoyable. It's great to know that you found the room clean and the spacious shower to your liking. We appreciate your feedback and look forward to welcoming you back for another wonderful stay at our hotel.

10/10 - 훌륭해요

taebong

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel room had wooden floors instead of carpeting, and the bathrooms featured spacious, immaculate shower booths rather than bathtubs. It exuded a sense of elegance and cleanliness.
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for your kind words! We're thrilled to hear that you found our hotel exuding a sense of elegance and cleanliness. Providing a comfortable and elegant atmosphere is important to us, and we're pleased to know we achieved that during your stay. We appreciate your positive feedback and look forward to hosting you again in the future.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was extremely friendly.
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for your positive feedback! We're delighted to hear that you found our staff extremely friendly. Providing excellent service is our goal, and we appreciate your kind words. If there's anything specific that stood out to you or if you have any suggestions for improvement, we'd love to hear more. We look forward to welcoming you back for another pleasant experience.

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Courtney at the front desk was so helpful and just a pleasure. I look forward to staying w Indigo again!
2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for highlighting Courtney's exceptional service at our front desk! We're delighted to hear that she made your experience memorable. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay at Hotel Indigo. Safe travels until then!

10/10 - 훌륭해요

Luis c

2024년 2월에 3박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for your positive review! We're thrilled to hear that you enjoyed your experience at our hotel. Your satisfaction is our priority, and we're grateful for your kind words. We look forward to welcoming you back for another great stay in the future.

10/10 - 훌륭해요

michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an AMAZING stay at Hotel Indigo! From the moment we arrived the staff was amazing! The valet guys, the front desk staff and the housekeeping staff were so friendly an accommodating ! Our room was so spacious and clean! I cannot wait to visit again!
2024년 2월에 2박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for your amazing review! We're thrilled to hear about your fantastic experience at Hotel Indigo. It's heartening to know that our staff, from the valet team to the front desk and housekeeping, made your stay memorable. We're delighted you enjoyed the spacious and clean accommodations.We can't wait to welcome you back for another exceptional stay. Safe travels until we see you again!

10/10 - 훌륭해요

Daran

2024년 2월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 20일
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we could meet your expectations.Your satisfaction is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Steve

2024년 1월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 20일
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we could meet your expectations.Your satisfaction is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Javon

2024년 1월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 20일
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we could meet your expectations.Your satisfaction is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 1일
Thank you so much for your positive review! We're thrilled to hear that you had a great experience during your stay with us. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable visit.

8/10 - 좋아요

Taryn

2024년 1월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 3월 20일
Thank you for your positive review! We're delighted to hear that you had a great experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're thrilled that we could meet your expectations.Your satisfaction is important to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

10/10 - 훌륭해요

Kathy

가족 여행
좋아요: 청결 상태
Nice place to stay. Very quiet
2024년 1월에 3박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 1월 26일
Thank You for staying with us. I'm happy to see you enjoyed your stay and I hope to see you again!

10/10 - 훌륭해요

Helen L

2024년 1월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 1월 17일
Thank you for taking the time to share your positive experience! We're delighted to hear that you enjoyed your stay with us. Your kind words are truly appreciated. We look forward to welcoming you back for another wonderful visit.

10/10 - 훌륭해요

denise

2024년 1월에 2박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 1월 18일
Thank you for sharing your positive experience! We're delighted that you found your stay enjoyable. It's our commitment to provide exceptional service, and we appreciate your kind words. We hope to welcome you back soon for another memorable stay at Hotel Indigo.

8/10 - 좋아요

Jiayi

2024년 1월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 19일
Thank you for your positive review! We're delighted to hear that you had a good experience at our hotel. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back for another great stay.

8/10 - 좋아요

Taylor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant staff. Nice facilties. Needs a bit of updating on niceties like good quality pillows but otherwise a good value.
2024년 1월에 2박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 1월 18일
Thank you for your valuable feedback. We're pleased to hear that you found our staff pleasant and enjoyed our hotel. Your input about the pillows is noted, and we appreciate your suggestion for improvement. We're committed to enhancing our guests' experience and hope to welcome you back for an even more comfortable stay in the future.

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff all very friendly and accommodating. And the restaurant was excellent, the cook deserves a raise.
2024년 1월에 3박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 1월 14일
Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and accommodating. I'm pleased to know that you enjoyed the excellent dining experience at our restaurant. Your kind words will be passed along to the chef, and we appreciate your acknowledgment. We look forward to hosting you again for another wonderful visit.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 1월 13일
Thank you for your positive review! We're delighted to hear that you had a good experience. If there's anything specific you enjoyed or any suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back for another pleasant stay.

10/10 - 훌륭해요

Justin

2024년 1월에 4박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 2월 1일
Thank you for sharing your positive review! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable visit.

10/10 - 훌륭해요

Eric

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff.
2024년 1월에 1박 숙박함
답변 제공: Ryan Hoffman - Assistant General Manager 님, 2024년 1월 11일
Thank you for your positive feedback! We're delighted to hear that you found our staff very friendly. Providing excellent service is our priority, and we appreciate your kind words. We look forward to welcoming you back for another pleasant stay.

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay at this hotel. Check in was easy and I included the parking when I booked the reservation which ended up being a good deal. It is usually $25 per night for valet parking but I paid $12 thru Expedia. Hotel is close to Bakery Square. Room was clean.
2024년 1월에 1박 숙박함
답변 제공: Ryan Hoffman 님, 2024년 1월 11일
Thank you for sharing your positive experience with us! We're delighted to hear that your check-in was smooth, and you found the parking deal through Expedia advantageous. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.

8/10 - 좋아요

Emily

2023년 12월에 1박 숙박함
답변 제공: Ryan Hoffman 님, 2024년 1월 11일
Thank you for taking the time to share your feedback. We appreciate your input, and we're pleased to hear that you had a positive experience overall. If there are specific areas where we can improve and earn that extra star in the future, please feel free to share your insights. We value your patronage and hope to welcome you back for an even better stay.

10/10 - 훌륭해요

Crystal

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me and my family stayed for a funeral and the staff was so in touch with my feelings. They were comforting and very hands on. They made life at that moment easy. I appreciate Tashell and the rest of the staff except Saturday morning kitchen. We didn't even use the complimentary breakfast because she walked away. But anyway from the front door valet to the housekeeper and concierges wonderful ladies and gentlemen. Reggie made sure everything was perfect. The hotel was immaculate. Thank you Indigo Staff I appreciate you all caring for me in my time of need.
2023년 12월에 4박 숙박함
답변 제공: Ryan Hoffman 님, 2024년 1월 11일
I want to extend my deepest condolences for your loss, and I am truly sorry for the circumstances that brought you and your family to stay with us. Your kind words about our staff, especially Tashell and Reggie, are deeply appreciated. I'm grateful to hear that they provided comfort during a difficult time.However, I'm disheartened to learn about the issue with the Saturday morning kitchen staff. I sincerely apologize for any additional stress that may have caused. Your feedback is invaluable, and I will address this matter with our team to ensure it is not repeated.Again I appreciate your feedback and I look forward to hosting you again under better circumstances.