로비 좌석 공간

모텔 6 피츠버그, 펜실베이니아 - 크래프턴 여행 후기

2 out of 5

이용 후기

5.2
평점 10 - 훌륭해요. 1000개 이용 후기 중 98개" "
평점 8 - 좋아요. 1000개 이용 후기 중 147개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 252개" "
평점 4 - 별로예요. 1000개 이용 후기 중 203개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 300개" "

5.2/10

청결 상태

6.6/10

직원 및 서비스

4.4/10

편의 시설/서비스

5.0/10

숙박 시설 상태 및 시설

3.8/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Alexander Adam 님, Natrona Heights

Hotel wass clea my
답변 제공: Bev 님, 2022년 12월 16일
Hello Alexander,Thank you so much for your review. We appreciate your time, and hope to see you again. Until then, we will leave the lights on for you.Bev#Team6

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was nice thank ya
2022년 1월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
Hi Andrew, Thank you for the perfect rating! Lilith #Team6

6/10 - 괜찮아요

Lucas

2022년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 5월 10일
Hi Lucas, Thank you for positively rating your stay!! Maz K. #Team6

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very dirty
2022년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
i booked the room , hours later they called and said they had to cancel my room because they didn't have a room . now what I'm going to do now...
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
Hi John, Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us. Lilith #Team6

4/10 - 별로예요

Aryam 님, Santo Domingo

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty and old room, needs attention
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
Hi Aryam, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 - 괜찮아요

Derek

별로예요: 청결 상태
Dirty
They need to improve on overall cleanliness. Especially during a pandemic
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
Hi Derek, Thank you for positively rating your stay! Lilith #Team6

2/10 - 너무 별로예요

Eugene

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Yucky Hotel
2021년 12월에 4박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
Hi Eugene, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 - 너무 별로예요

Mathew

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poor
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
Hi Mathew, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 - 너무 별로예요

Sanjay

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad experience
Really bad stay! The room was smelling the smole and when complained, it was told that they cannot do anything.
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
Hi Sanjay, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible place!!
I arrived and the front desk clerk checked us first in a room with no electricity and then had him check us into another room which was extremely horrible. We came from out of town for a football game and to get some rest until the morning to explore Pittsburgh before the game. We got 0 sleep to begin with in this hotel and was already exhausted from driving.There was drug activity and prostitution going on from what my husband saw when he had to get some stuff out of our truck later on that night. All night people were yelling at each other and people were up all night in both rooms on each side of our room. It smelled horrible and the heat in the room was so unbearable we had to sleep with no blanket and next to the window to be cooler because the thermostat would not work and was broken. There was no remote to the tv as well. The whole experience was a shame and obviously poor management. I called to get a refund and did not get a call back from the manager when she said she would. Had to go other routes to fet it back. Totally would not recommend this place if my life depended on it disgusting!!
2021년 12월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
Hi Sarah, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while our guest. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Lilith #Team6

4/10 - 별로예요

MAURICIO

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Limpieza: nunca limpiaron el cuarto
2021년 12월에 3박 숙박함

6/10 - 괜찮아요

Adam

별로예요: 청결 상태
There was potential!
The one greatest thing about this hotel is its location. Unfortunately during check in the front office was greatly understaffed - so the very capable manager simply had no help. Walking into my reserved room I found the toilet was clogged and plugged with toilet paper! Also no soap, shampoo were available. I didn’t bother calling into the front desk as they were greatly understaffed and I was too busy to bother with this. I will stay again - just hope there is greater preparation for guests in the future!
2021년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
Hi Adam, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Lilith #Team6

2/10 - 너무 별로예요

Izabella

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

4/10 - 별로예요

FOUE

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Devanshu

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid staying here if possible
I normally don't post but to summarize: horrible stay. I was first provided with a room that was claimed to have been cleaned but per my visit, I found extremely dirty towels laying on the ground and the room really had a bad odor. So I requested another room and that room was a complete wreck. Bed literally felt like it was about to break down and not to forget that it smelt bad. Heating barely worked and the sheets and pillows had stains. I have stayed in other motel 6's before and from my experience this place was nowhere close to meeting the standards. Not sure whether COVID-19 protocols were held carefully in terms of cleansiness. I couldn't sleep all night and that motivated me to check out at 4 am to continue driving to my destination. Wish I had read the reviews carefully before booking
2021년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 3월 7일
Hi Devanshu, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 - 괜찮아요

susan

2021년 11월에 1박 숙박함

4/10 - 별로예요

Taylor

2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Jack

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
found garbage under the bed, woke up to find a bedbug
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Philip

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Condition of the room was pretty bad; smelt like weed (non-smoking room), loud bath fan, dim bath light, low water pressure for sink and shower, shower drain was loose, shower door would not close all the way and stay closed, shower drain cover not attached to the drain, the showerhead was 5 feet off the ground, bathroom door didn't lock.
2021년 11월에 2박 숙박함

2/10 - 너무 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place is a joke, you have been warned... this place should be shut down its so filthy. we had never been here and just needed a place to sleep for one night and didn't want to spend $150 to sleep so we booked this... got our room key went in the room. checked for bed bugs, the mattress was stained, no shades on the light just bulb, the other light just flickered, the shower looked like it hadn't been cleaned in a month. Went back to the office to change rooms and they told me know they had reservations for the night... i said well I have a reservation too so please put in a different clean room... the just said no and said I just refund your money. i am like look I can't just not have a room we just drove hours and had a reservation... so I looked on hotels.com and had to find another place to go to. they did refund me my money, this was yesterday and its the weekend so we will see if I get my money back. I am glad we moved to a new place, the place smelled like weed, and people were yelling and screaming in the parking lots and rooms.
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is completely run down there was no heat in my room at all and i talked to a few others there and they had no heat in the rooms as well while its freezing cold outside. The rooms stayed freezing. So no heat and the rooms were run down looking my wall base trim was barely hanging on. It was a hotel that seems whoever runs it lets anyone rent a room or was giving rooms away to friends for nothing bc its like everyone there knows everyone there going in and out of everyones rooms. And seems like heavy drug activity going on. Would not recommend very shady characters there.
2021년 11월에 6박 숙박함

2/10 - 너무 별로예요

Brandi

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Please don’t leave the light in here
2021년 11월에 3박 숙박함

2/10 - 너무 별로예요

noah

2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

SIDDARTHA

2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Paul

연인과의 여행, 출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was not clean . I had to go out and buy bleach wipes and wipe down the stuff off the wall above bed and then wiped down the floor , lots of hair and tons of dust .The AC stop working and they told me to put it on fan to cool my room . Didn’t offer anything else to help . The room room never cooled down . It actually got hotter . We left and checked into another hotel down the street . So dissatisfied.
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Erik

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smoke House
Tv didn’t work room next to me were smoking all night with tv blasting. Never again
2021년 11월에 1박 숙박함

8/10 - 좋아요

Ramon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hot shower bed to sleep fair price.
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Orlando

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was dirry we didn't stay and doesn't look anything like its pictures they have posted
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Marie

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함

2/10 - 너무 별로예요

Chris

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst stay ever
Terrible! Climate control in room didn’t work, one set of towels, used toothpaste in the “clean” sink. Hot water took 5 minutes in the sink. Room next was holding a RAVE or it sure sounded like it. Blaring music and screaming for hours. Called front desk -he did NOTHING!!
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Ray

2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Anita

Bad experience
We didn’t stay at motel 6 we arrived at 330 and room was not ready told us to come back in 30 minutes we had an event and needed to change and leave so we went to comfort inn and booked room they offered to refund money but would never recommend the motel office was dirty and I am sure rooms were not any better
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Jill

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place was disgusting!! Checked in and checked out 5 minutes later!!! Still waiting for my credit on my card?!?!
2021년 10월에 1박 숙박함

4/10 - 별로예요

William

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This place is a dump. I would not recommend it.
2021년 10월에 1박 숙박함

8/10 - 좋아요

Gregg

좋아요: 청결 상태, 직원 및 서비스
Light in room was flickering and no bed cover/blanket
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Christopher

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was disgusting, holes in the walls, blood on the walls and a dirty bathroom.
2021년 10월에 3박 숙박함

6/10 - 괜찮아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst living conditions I have ever come across room was terrible not cleaned, Roaches on the floor, bathroom has not been cleaned in maybe a month, bedsheets were all stained and as if that wasn’t enough the toilet was broken!! Disgusting!!👹👹👹
2021년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 15일
Hi Michael, We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 - 너무 별로예요

Kitty

단체 여행
별로예요: 직원 및 서비스
Reservations were made 2 months in advance. The general manager called us 48 hours prior to our check in time and cancelled our reservation. She stated that they were overbooked. When we asked how that could be since we've had the reservation for 2 months, we were informed that Expedia reservations are not real and can be dropped at any point. We feel that they didn't realize there was a home football game. When they did the cancelled our reservation to rent the two rooms at a higher price.
2021년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 15일
Hi Kitty, Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us. Lilith #Team6

4/10 - 별로예요

Tom

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Underwhelmed at Motel 6
An inexpensive hotel option. However, very dated rooms with poor air flow. The room stayed hot all the days I was there. Other people staying at the hotel tended to hang out on the outside second floor walkway because their rooms were hot as well. The people rooming around me were having a party on Friday night (pre-wedding gathering I guess) and they played music loud and drank a lot of Busch beer and Coors Light beers until 2 am. The outside trash can were overflowing with empty beer cans in the morning. On the good side, the TV was in great shape which is not always the case at budget hotels.
2021년 10월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 15일
Hi Tom, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 - 너무 별로예요

Catherine

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It is a very old place. Bed was comfy but I never felt it was clean Bathroom was just plain awful. It was clean the shower but the floor has ripples in it staff was very friendly and helpful. They are wasted in this property. They would be an asset to any lodging
2021년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 15일
Hi Catherine, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 - 별로예요

Taylor

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함

6/10 - 괜찮아요

Justin

별로예요: 청결 상태, 객실의 편안함
No ac. Hard beds. No shampoo
2021년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 15일
Hi Justin, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Lilith #Team6

4/10 - 별로예요

Susan

2021년 10월에 1박 숙박함

2/10 - 너무 별로예요

Shellie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was overbooked. Hotel staff was rude and blamed it on Expedia. We were without a hotel room because of this.
2021년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 15일
Hi Shellie, Thank you for sharing your review. we would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us. Lilith #Team6

2/10 - 너무 별로예요

Matt

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Water leak in bathroom, has to book another hotel last minute after arriving and finding that
2021년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2021년 10월 15일
Hi Matt, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 - 너무 별로예요

John

2021년 10월에 7박 숙박함

2/10 - 너무 별로예요

Jose

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 10월에 1박 숙박함