야외 수영장

플레전턴 메리어트 여행 후기

3.5 out of 5
플레전턴 메리어트
11950 Dublin Canyon Rd, Pleasanton, CA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 587개" "
평점 8 - 좋아요. 1002개 이용 후기 중 245개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 79개" "
평점 4 - 별로예요. 1002개 이용 후기 중 54개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 36개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

kyungryung

2022년 7월에 4박 숙박함
답변 제공: HotelMgmt 님, 2022년 7월 15일
Thank you for rating your stay, however, we wish we could have provided you with a visit that was nothing short of exceptional. Please, join us again, as we trust we can change your impression!

8/10 - 좋아요

Jun Sang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: HotelMgmt 님, 2019년 6월 14일
Your high rating made us smile and we look forward to welcoming you back through our doors should your travels return you to our area!

10/10 - 훌륭해요

Jong Ho

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다
체크인, 체크아웃할때 직원들이 너무 친절해서 가분좋음. 침대 편하고 방 관리가 잘 되어 있음 호텔식당에서 저녁먹어봤는데, 기대이상 맛있어 즐거웠음
2019년 2월에 3박 숙박함
답변 제공: HotelMgmt 님, 2019년 3월 8일
Thank you for the five stars, Jong Ho. I am glad to know we could provide you with a seamless check-in and check-out with our excellent staff. Our Marriott Revive bedding is certainly my favorite as well as it offers maximum comfort for the best night’s rest. I will be happy to pass along your praise to the chef at the Market Cafe and Bar for your delicious dinner, and we all hope you return in the future!

10/10 - 훌륭해요

동그라미 님, Seoul, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
평화로운 풍경과 다양한 쇼핑몰
언덕 아래 평화로운 곳에 위치하면서도, 도보 5분 쇼핑몰이 있습니다. 다양한 브랜드의 샵, 노스스톰 메이시스 시어스 등 백화점과 캘리포니아 피자 등 맛집들이 있습니다. 휴식과 쇼핑, 두 가지를 만족스럽게 할 수 있습니다. 어메니티도 만족스럽습니다.
2018년 1월에 2박 숙박함

4/10 - 별로예요

Monica

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
WiFi is not free. Charged me $9.95 for a day
2024년 4월에 1박 숙박함

8/10 - 좋아요

Hector

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice good night sleep.
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 20일
We are overjoyed to learn you had a peaceful and pleasant night's rest, Hector. We would love to offer another comfortable getaway for you at Pleasanton Marriott whenever you are in the area. Thank you!

10/10 - 훌륭해요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Enjoyed the hot tub
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 16일
We're delighted to hear you enjoyed the hot tub during your stay, Chris! Your feedback is appreciated, and we look forward to welcoming you back for another relaxing experience at the Pleasanton Marriott.

10/10 - 훌륭해요

Shellee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 7일
We appreciate your high rating, Shellee. It was a pleasure serving you, and we hope to welcome you back soon!

10/10 - 훌륭해요

cathy

Breakfast easy checkin n out Great staff
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 4일
You are very kind, Cathy! We loved having you here at Pleasanton Marriott and providing impeccable service and top-notch amenities, especially our breakfast. We hope you will return soon!

10/10 - 훌륭해요

Melanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was great!
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 4일
How amazing to read your time at Pleasanton Marriott was perfect in every way! We hope to host you again whenever you are in town, Melanie!

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely room & friendly yet professional staff.
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 2일
Carol, it's wonderful to hear that you enjoyed the lovely accommodations and experienced charming and professional service from our team here at Pleasanton Marriott. We are committed to providing a welcoming and efficient environment for our guests, and your feedback is a testament to our efforts. We look forward to your next visit and the opportunity to serve you again with the same high standards.

6/10 - 괜찮아요

Malo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall was a 3 because we stayed for 2 nights and both night, we had loud noises from the room across from our room. I told the front desk and they sent a security but he did not knock on the door. Just said he didn’t hear anything. We heard a couple arguing loudly at midnight through 2am. We did call the front desk again and we didn’t hear or see anyone to ask them to keep it down. They kept arguing in the morning when we had woken up to check out. The stay was good but the inconvenience of noise and two restless nights was horrible.
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 13일
Malo, while we're glad to hear that your overall stay was satisfactory, we're genuinely sorry about the noise disturbances you encountered during your visit. It's disappointing to learn that despite reaching out to our front desk, the issue was not resolved to your satisfaction. We understand how crucial a good night's sleep is to our guests, and it's clear that we missed the opportunity to provide you with the peaceful environment you deserved. We are reviewing our response protocols to ensure that all guest concerns, especially regarding noise, are addressed more effectively and promptly in the future. We hope to have another chance to offer you a more comfortable and restful experience.

8/10 - 좋아요

Mark 님, San Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't like the AC unit as there was no way to turn it off. You could only adjust the temperature so it turned on and off all night, which made us unhappy!
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 5일
Mark, thank you for taking the time to share your thoughts with us. We always look for areas to enhance and we will speak with maintenance immediately to see what we can do about those AC controls. We hope you will join us again so that we can win you over entirely!

2/10 - 너무 별로예요

Sandra Yesenia

2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 21일
We regret that we fell short of making sure that your experience with us was a pleasant one. Hopefully, we will have the chance to impress you on a future stay, Sandra.

10/10 - 훌륭해요

Carol

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk personnel are so helpful and friendly.
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 21일
We're thrilled to hear that you had a positive experience with our front desk, Carol! Providing helpful and friendly service is our priority, and it's wonderful to know that our team met your expectations. We appreciate your kind words and recognition of their efforts. Thank you for choosing to stay with us at Pleasanton Marriott, and we hope you have a fantastic time here!

2/10 - 너무 별로예요

Sonia

2024년 2월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 21일
Guest satisfaction is very important to us, and it's clear from your rating that we fell short. We hope to have another opportunity to welcome you back for a better experience, Sonia.

2/10 - 너무 별로예요

Alexander

2024년 1월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 21일
We regret that your expectations did not match up with the experience that you had with us. We appreciate your feedback and sincerely hope that we will have a second chance to impress you, Alexander.

10/10 - 훌륭해요

Addie

답변 제공: HotelMgmt 님, 2024년 1월 25일
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Addie!

10/10 - 훌륭해요

Patricia

2024년 1월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 9일
We appreciate your high rating. It was a pleasure serving you, and we hope to welcome you back soon, Patricia!

10/10 - 훌륭해요

Freddie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great as always!
2024년 1월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 17일
Freddie, we're delighted to hear that you had another great experience with us at Pleasanton Marriott. We appreciate your continued support and loyalty as our guest. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Roland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 13일
We're proud to have earned your top score, Roland. Please come back soon!

8/10 - 좋아요

Elwyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Christmas 2023
Lovely and relaxing 3 nights over the Christmas weekend. Check in was very welcoming. We have stayed at this hotel multiple times and we always enjoyed the M Lounge, for extra charge. We were informed that due to the Christmas holiday, the M Lounge was short staffed and so we were given three $10 vouchers. Our room, the 2 beds, pillows, the bathroom, Smart TV and the breakfast buffet all met our expectations. Take out dinner from the hotel’s kitchen ok. We will definitely come back someday.
2023년 12월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 3일
Thank you for choosing to spend your Christmas weekend with us at Pleasanton Marriott and for being a returning guest to our hotel. We are thrilled to hear that you had a lovely and relaxing stay. It's wonderful to know that your check-in experience was welcoming, and we appreciate your understanding regarding the M Lounge being short-staffed during the holiday. We're glad that the vouchers helped enhance your experience. It's great to hear that your room, amenities, and breakfast buffet all met your expectations. We aim to provide a comfortable and enjoyable stay for our guests, and your positive feedback is truly appreciated. We look forward to welcoming you back someday in the future!

10/10 - 훌륭해요

leandra

2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 30일
Learning that your visit was exceptional is very gratifying! Thank you and we look forward to welcoming you back, Leandra.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Terrible water pressure in the shower!
Everything about the hotel was good except for the water pressure in the shower. It was sort of like being misted and hard to wash hair! Breakfast was quite good quality and the room was nice.
2023년 12월에 4박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 30일
Thank you, John, for your feedback. We're glad to hear that you enjoyed our breakfast and found the room to your liking. We apologize for the issue with the water pressure in the shower and will certainly look into improving this aspect. We hope to welcome you back soon for an even better experience.

10/10 - 훌륭해요

cathy

가족 여행
좋아요: 편의 시설/서비스
Nice staff clean hotel great breakfast price n location
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 29일
We're so glad you found so much to love about your recent stay with us, Cathy! Thank you for sharing your fantastic review and top score. We hope your adventures bring you back soon!

10/10 - 훌륭해요

rudolph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My wife and I enjoyed our stay. The lounge area where you could order was spacious and clean. The room was really nice.
2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 27일
We are thrilled you and your wife could join us for a beautiful getaway here at Pleasanton Marriott. We also are glad you had a moment to share your positive experience. Hopefully, you two can escape again soon!

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
Very clean and inviting atmosphere. Staff was very attentive and welcoming. Breakfast was delicious and our waitress was excellent!
2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 27일
Offering a warm welcome and sharing a pristine inviting environment was a pleasure, Luis. We hope to do it again soon. Thank you from all of us at Pleasanton Marriott. Until next time!

10/10 - 훌륭해요

Darla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady that checked us in was very nice and very accommodating.
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 1월 3일
We are excited to share your positive praise with our Front Desk Team! It is wonderful to read their warmth and dedication shined through and started your stay off perfectly here at Pleasanton Marriott. Thanks for the terrific review. Revisit anytime, Darla!

10/10 - 훌륭해요

Monnwalker46567

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and a classy get away
2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 27일
Thank you for joining us at Pleasanton Marriott and experiencing our beauty and charm. We value your positive feedback and hope for the pleasure of hosting you again.

10/10 - 훌륭해요

Vishal

2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 1월 9일
It's incredibly gratifying to earn a perfect score from a guest we value so much! We appreciate your review and hope to have the pleasure of your company again in the near future.

10/10 - 훌륭해요

Timothy

2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 23일
Receiving your top score means a lot to us, Timothy! Thank you and we hope to see you again soon.

8/10 - 좋아요

Shane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too much noise from the pool area
답변 제공: HotelMgmt 님, 2024년 2월 9일
Shane, we enjoyed receiving your high score and we appreciate your feedback about the noise level at the pool. We will look into this further to ensure our team is better managing this moving forward. See you next time!

10/10 - 훌륭해요

Delores

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 23일
Earning five stars from you has made our day, Delores! Thank you and it will be our pleasure to welcome you back.

2/10 - 너무 별로예요

Wendy

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Never again
I reserved a king size bed/ room. They put me in an ada room with two standard size beds. I couldn’t even sleep with my husband as we are both tall and couldn’t fit together on the standard bed. We had to sleep separately for a company holiday party function.
2023년 12월에 1박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 6일
We are so sorry that your holiday celebration with your husband was marred due to your room type. Unfortunately, when reservations are not made with us, we are not aware of the details before guest arrival. Therefore, room types are based on availability at check-in. We would be happy to help you in the future and ensure a seamless experience that meets all of your expectations. Thank you, Wendy.

10/10 - 훌륭해요

stephen

2023년 12월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 5일
Thank you for your top score, Stephen! We look forward to your next stay with us!

10/10 - 훌륭해요

Rosamund

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Whoever designed this hotel was a genius. Everything was perfect. We will come there again.
2023년 11월에 2박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 4일
What amazing praise! Thank you so much, Rosamund, for complimenting our overall layout and vibe here at Marriott Hotel Pleasanton. We are glad you were comfortable and enjoyed the functionality as well. Revisit anytime!

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 11월 28일
We are humbled to have earned your perfect score, Luis! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 - 훌륭해요

Excel

2023년 11월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 16일
Thank you for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

4/10 - 별로예요

mehrdad

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The review would be listed below but not limited to: Please take a moment and go through all : There are few things that definitely require to be updated / added: -In-room coffee maker -In-room A/C was super LOUD! It woke me up literally every night ! -Bathrobe (poor quality) -Bathroom slippers ( wasn’t available at the time) -Extremely shocking experience while the facility went out of power!! One and the only plus point Housekeeping was satisfying ! So shout-out to the cleaning crew!
2023년 11월에 4박 숙박함
답변 제공: Hotelmgmt 님, 2023년 11월 30일
We appreciate Mehrdad's detailed feedback, and we apologize for the inconvenience encountered during the stay. We understand the importance of addressing such concerns. Additionally, we regret the shocking experience during a power outage. On a positive note, we're pleased to hear that the housekeeping team's efforts were satisfying. Your feedback is invaluable, and we look forward to the opportunity to provide you with an improved experience in the future. Thank you for choosing our hotel.

10/10 - 훌륭해요

Lloyd

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very well appointed, and is conveniently located. Staff were courteous and helpful. The breakfast buffet was very good. We would stay here again. Highly recommended.
2023년 11월에 3박 숙박함
답변 제공: HotelMgmt 님, 2023년 11월 28일
We are happy to hear we left a terrific overall impression on you, Lloyd! Thanks for taking a moment to share the best parts of your time here at Pleasanton Marriott. Our team would love to warmly welcome you back anytime!

10/10 - 훌륭해요

Bill 님, Fresno

2023년 11월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 12월 9일
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Bill.

10/10 - 훌륭해요

Shenghan

2023년 11월에 2박 숙박함
답변 제공: HotelMgmt 님, 2023년 12월 8일
Shenghan, there is nothing better than earning five stars from a valued guest! Thank you and we hope to see you again soon.

10/10 - 훌륭해요

ana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 11월 13일
It's exciting to learn that you had a great stay! Please revisit soon, Ana!

10/10 - 훌륭해요

Simone

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was so amazing. Especially the lady at the front desk! She’s was extremely welcoming and nice. I forgot my jacket there after checkout and when I called she made sure to contact housekeeping immediately. I was on hold for just a few minutes and she still made sure to update me while they were still looking for my jacket. Ultimately it was found and I got my jacket back at the front desk. She was just the nicest person!! Give her a raise for customer service being on point! The breakfast was great too! Lots of options. All of us enjoyed our stay and we will definitely be back! Overall great stay! Thank you Marriot Pleasanton
2023년 11월에 1박 숙박함
답변 제공: HotelMgmt 님, 2023년 11월 15일
Thank you so much for your wonderful review, Simone. We're absolutely delighted to hear that our team, particularly the front desk, provided exceptional service during your stay with us at Pleasanton Marriott! It's heartening to know that her efforts helped in promptly retrieving your jacket and enhancing your overall experience with us. We're also glad that the breakfast met your expectations with its variety as starting the day off perfectly is always important! We look forward to welcoming you back for another enjoyable stay!

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 2박 숙박함
답변 제공: HotelMgmt 님, 2023년 11월 9일
Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Nicole.

10/10 - 훌륭해요

gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 11월 6일
Thank you for your top score, Gary! We look forward to your next stay with us!

10/10 - 훌륭해요

kamal

좋아요: 편의 시설/서비스
Clean property and thank you
2023년 11월에 1박 숙박함
답변 제공: HotelMgmt 님, 2023년 11월 8일
Kamal, thank you for your brief but appreciative feedback. We're pleased to hear that you found our property clean, and we're grateful for your kind words. Your satisfaction is important to us, and we look forward to serving you again in the future here at Pleasanton Marriott.

10/10 - 훌륭해요

Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 11월 6일
There is nothing better than earning five-stars from a valued guest, Ana! Thank you and we hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 11월 4일
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.

8/10 - 좋아요

Viviane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2023년 10월 31일
We’re happy you enjoyed your stay, Viviane! We hope you choose to stay with us again soon.