Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Geust satisfaction is our top priority.

Hello,We apologise that your stay wasn't up to your expectations. If you have an issue you would like to discuss or would like to offer us some feedback, please contact us. We hope your stay in the future is a better experience.

Hello Russell, We are extremely sorry for this experience. Upon booking it is mentioned that the security pre-authorisation bond takes up to 5-7 days to return into your account. The time it takes the bank's to process this we have no control over, but we do recommend to guest's wanting the bond to be returned promptly to pay cash as we can return that the morning of your departure.For the state of the room however, we apologise and will escalate this to ensure this matter is dealt with promptly within our housekeeping team. As for the noise, we have dealt with this issue, so for any future stay's this will no longer be a problem. We appreciate your feedback and will implement this promptly. We hope your next stay with us is more enjoyable.

Dear EimearOn behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvementsto ensure we offer an exceptional experience for our guests in the future. Warm regards

Thank you for your excellent review! We are glad you enjoyed your stay with us. We look forward to having you back again.

Dear Sal,We are sorry to hear that your stay did not meet your expectations. We will take your review into consideration to further improve our service.Kind regardsReception

Dear Julie,We are sorry to hear that your stay did not meet your expectations. We will take your review into consideration to further improve our service.Kind regardsReception

Dear Reece,We are sorry to hear that your stay did not meet your expectations. We will take your review into consideration to further improve our service.Kind regardsReception

Dear Leteisha,Thank you so much for your nice comment. It was a pleasure to have you. We are so happy that we could make your stay so wonderful.Reception

Dear RaymondThank you for taking the time to give us some feedback Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seen you in the future.Sincerely, Reception

Dear MelanieWe are sorry to hear that your stay did not meet your expectations. we will take your review into consideration to further improve our service.

Dear Noel,Thank you so much for taking the time to share your kind comments. It was a pleasure to have you. We are so happy we could make your stay so wonderful.

Dear Chrystal,We are sorru to hear that your stay did not meet your expectations. We will take your review into consideration to further improve our service.

Thanks for taking your time to complete this feedback. We apologies for not meeting your expectations. Customer reviews like yours help us improve our service, and will definitely take into consideration.

Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Quality suites Seasons 5. We hope to see you soon!

Thank you for your review. We apologies for not meeting you expectations. Your review will be considered to further improve our services.Seasons 5 Resorts

Thank you for your review. We apologies for failing to meet your expectations, and will continue to use reviews like yours to improve our service.Seasons 5 Resorts

Thank you for your review. We are always keen on improving our services and reviews like yours help us do this efficiently.Seasons 5 Resorts

Thank you for taking your time to complete a feedback. We are glad you enjoyed your stay with us as we are intrigued when clients are satisfied with our service, and we look forward to you staying with us again.Seasons 5 Resorts

Thank for taking your time to post a review. We are sorry to hear that your stay did not meet your expectations. We will take your review into consideration to further improve our service.

Thank you for your review, we are happy to hear that you enjoyed you stay with us. It was our privilege to have to such a wonderful guest like you choose us. We look forward to having you back.

Hi Tiffany, Thank you for your positive feedback. We look forward to seeing you again!Thank youFront Desk, Seasons5

Dear Amber Thank you for your recent stay. From all of us at Seasons 5 Resort, we are really happy to hear that you had a lovely time with us. Hope to see you again.

Thanks for staying with us. We appreciate your feedback!

Dear Aaron, thank you for your recent stay. From all of us at Seasons 5 Resort, we are really happy to hear that you had a lovely time with us. Hope to see you again.

Thank you for taking your time to give a review. Happy to hear you had a pleasant stay with us. We will take your suggestion on board to further improve our service and to provide customers with quality stays. Looking forward to your stay with us again .

Thank you for letting us know about the issues that you experienced during your recent stay at our property. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority. We have put your review under consideration to further improve our service.

Hello Katrina, I am sorry to hear that your stay did not meet your expectations. We look forward to improving our services and reviews like yours help us do that sufficiently.

Thank you for your rating.

Hello Dean, I am sorry to hear that your stay did not meet your expectations. We look forward to improving our services and reviews like yours help us do that sufficiently.

Hi Misty, thanks so much for taking the time to share your kind comments. It was a pleasure to have you. The staff and I are so happy we could make your stay so wonderful.

Thank you for your review, we appreciate your feedback. We hope you enjoyed your stay with us. Best wishes, Seasons 5

Thank you for your rating.

Thank you for your review. We hope you enjoyed your stay with us. Best wishes, Seasons 5

Thank you for your review. At Seasons 5 we pride ourselves on trying our best to meet our guests needs, we apologise for the inconvenience you experienced during your stay. We assure you this will never happen again in the future. Best wishes, Seasons 5

Thank you for your rating. We hope you enjoyed your stay with us. Best wishes, Seasons 5

We are sorry to hear that our service did not meet your expectation. We take great pride in the service our hotel provides, and we are always looking for ways to improve those services and provide an outstanding guest experience.

Thank you for your generous feedback! We look forward to seeing you again!

Thank you for your generous feedback. We look forward to seeing you again.

Thank you for the rating.

Thanks for your review. We are trying to improve and our focus is on customer satisfaction.

Thank you for the rating.

Hi Natalie, Thank you for your feedback, we will definitely have a look at our heating in the room you stayed. Look forward to seeing you again some time in the future. Take care and thanks again.

We are sorry you did not have a great experience during your stay. Your feedback is important to us. We are working on improving our services for the future guests. Thank you for your feedback.