리셉션

서 스테이 플러스 바이 베스트 웨스턴 프리몬트 I-69 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 437개 이용 후기 중 176개" "
평점 8 - 좋아요. 437개 이용 후기 중 144개" "
평점 6 - 괜찮아요. 437개 이용 후기 중 53개" "
평점 4 - 별로예요. 437개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 437개 이용 후기 중 24개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Nicole

2024년 4월에 1박 숙박함
답변 제공: jigna 님, 2024년 4월 16일
Thank you for taking the time to share your feedback with us. We apologize that our experience did not meet your expectations, and we would like to extend our sincerest apologies for any inconvenience caused.If you're open to discussing your concerns further, please feel free to reach out to us directly. We're committed to delivering the best possible experience for all our customers, and your insights will help us in achieving that goal.Once again, we appreciate your feedback and hope to have the opportunity to serve you better in the future.

6/10 - 괜찮아요

Deborah

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom sink would not drain. White towels looked dirty, stained. Ice machine did not work. Breakfast was ok- completely out of coffee creamer 2 hours into breakfast. Staff was friendly and helpful. Very convenient for out one night stay. Quiet.
2024년 4월에 1박 숙박함
답변 제공: jigna 님, 2024년 4월 12일
I appreciate you taking the time to share your experience with us. I'm truly sorry to hear about the inconveniences you encountered during your stay. Rest assured, we take feedback seriously and are committed to improving our services.Regarding the bathroom sink drainage issue, stained towels, and malfunctioning ice machine, I want to extend my sincerest apologies. Maintenance issues like these are not reflective of our usual standards, and we'll be investigating and rectifying these problems immediately to ensure they don't recur.Additionally, running out of coffee creamer within two hours of breakfast is unacceptable. We understand the importance of providing essential amenities to our guests, and we'll work on ensuring that our supplies are well-stocked throughout breakfast service hours.On a positive note, I'm glad to hear that you found our staff friendly and helpful and that you appreciated the convenience and quietness of our location.Please know that your feedback is invaluable to us, and we'll use it to make the necessary improvements to enhance the overall guest experience. Should you choose to stay with us again, we'd love the opportunity to exceed your expectations. If there's anything else you'd like to share or discuss further, please feel free to reach out to me directly. Thank you again for bringing these matters to our attention.

6/10 - 괜찮아요

Eric 님, Muskego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They say they did not get paid by expedia, they said multiple credit cards came thru ending in 333
2024년 4월에 1박 숙박함
답변 제공: jp 님, 2024년 4월 8일
thank you for the review yes we have to go to Expedia site to tack the original credit card number which one provided by Expedia was not working. Thank you.

10/10 - 훌륭해요

Darla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value, comfortable beds and outlet shopping nearby
2024년 3월에 2박 숙박함
답변 제공: jp 님, 2024년 3월 30일
thank you for your business to us and we see next time.

8/10 - 좋아요

Patrick

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice spot close to the interstate, but quiet.
2024년 2월에 1박 숙박함
답변 제공: jp 님, 2024년 2월 28일
thank you for review.

10/10 - 훌륭해요

Kelsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: jigna 님, 2024년 2월 24일
Thank you for posting the review. we are glad that you enjoyed your stay. We are looking forward to visit us again.

10/10 - 훌륭해요

Bernard

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entire staff was extremely accommodating during my stay. As a frequent business traveler, conducting business in the area, I have frequented most of the local lodging in the area. Unlike the other hotels in the vicinity, the absolute standout was the staff - whether it was young lady at the front desk, the housekeeping staff, or even the owner, I was pleasantly surprised at how cordial and friendly everyone was. Sure, it’s an older building. And AS EXPECTED, it’s not going to be perfect. But what it IS is safe, clean, friendly accommodations, provided at a very reasonable price. I was approached by the housekeeping staff each day, to see if I wanted fresh linens or a quick touch up in my room. Beverages were made available throughout the day, and on into the night. The breakfast was perfectly acceptable, with a wide variety of choices. And, again, I cannot express enough just how refreshing it was to have an entire staff greet me with a smile and kind words each time I exited my room or entered back into the building. I spoke with the owner, this morning, as I was checking out. I made sure to compliment her on the peaceful and professional experience that I encountered during my stay, assuring her that I would most certainly be returning. This is NOT the W, the Four Seasons, or the Ritz Carlton. But WHAT IT IS is a clean, friendly, safe hotel, designed for overnight stays by families and business travelers. They are doing a wonderful job providing great service.
2024년 2월에 1박 숙박함
답변 제공: jigna 님, 2024년 2월 8일
Hi,Thank you for posting the review regarding your recent stay at our property. I am glad that you enjoyed your stay. We apppreciate for review. Thank you and looking forward to come again.

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed the hot tub suite. My only concern was it was a hard to use the TV remote we couldn’t find any channels but two.
2024년 2월에 1박 숙박함
답변 제공: jigna 님, 2024년 2월 5일
Hi,Thank you for completing the survey regarding your recent stay at our property. I apologize regarding Tv issue. however, if you have bring to our notice we could have resolved it.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Thank you again. We appreciate your loyalty to our brand

10/10 - 훌륭해요

Nathaniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very well keep and properly maintained
2024년 2월에 1박 숙박함
답변 제공: jigna 님, 2024년 2월 5일
Hi,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Thank you again. We appreciate your loyalty to our brand

4/10 - 별로예요

Lisa

별로예요: 숙박 시설 상태 및 시설
Lot was not plowed. Room was still under construction and not finished. Tub had white film that had to be cleaned before use. Towels were not white, matching or folded neatly. The flooring was clean and felt like it was Kaye’s over uneven carpet
2024년 1월에 1박 숙박함
답변 제공: jigna 님, 2024년 1월 30일
Hi, Thank you for posting the review regarding your recent stay at our property. We make sure to clean bathtub and we are on it. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Thank you again. We appreciate your loyalty to our brand.

4/10 - 별로예요

Charles

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
My family was in town for my grandmother's funeral. We were hoping for a decent low-cost place to stay a couple nights.We weren't expecting our son to be coming with but he did. So we wanted to switch to a double queen room. They upcharged $10 a night for that. The first room they sent us to the electronic card reader didn't work, so the door could just be pushed open. There wasn't a TV or desk chair. The box from the TV stand and a flashlight were still sitting there. We complained, so they moved us to the adjacent room. In that room the coffee maker and hair dryer didn't work, and the toilet was clogged/filthy. We had to leave so I mentioned to the front desk lady about the toilet. She offered move us yet again to the 1st floor, but I declined because I didn't want to have to move all our stuff again. I asked that it be unclogged while we were gone. When we came back, there was a plunger in our bathroom and the toilet was still semi-clogged. We just dealt with it. Outside, it had snowed multiple times that week yet nobody had plowed the parking lot or shoveled the side entrance sidewalk, so there were inches of snow to drive and walk through. Also, the card reader on the side of the building wasn't even on, so anyone could have walked in that door. With having to deal with a funeral, we did not need added stress but that's what staying at this place did. I had stayed there before when it was under a different brand and it was not nearly as bad. I will NOT be back there!
2024년 1월에 2박 숙박함
답변 제공: jigna 님, 2024년 1월 25일
Hi Charles,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: jigna 님, 2024년 1월 17일
Thank you for posting the review and we are glad that you enjoyed your stay at our property.

10/10 - 훌륭해요

Cassandra

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice and courteous on arrival. Overall everything was nice and clean. A few things like the shower was a bit outdated, but functioned normally and was still clean. Our electronic lock didn't work at first but when notified, the staff fixed it right away without issue. Easy access to I-80. Short visit was more than adequate and would stay here again without worry.
2024년 1월에 1박 숙박함
답변 제공: jigna 님, 2024년 1월 8일
Thank you for posting review regarding your recent stay at our property. We are glad that you enjoyed your stay. Thank you once again.

10/10 - 훌륭해요

Gordon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was as advertised. Good stay
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2024년 1월 8일
Thank you for review.

2/10 - 너무 별로예요

Heather

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed sheets and bathroom werent clean. And the tv, wifi and cast features werent working. Plus the eggs for breakfast tasted horrible.
2023년 12월에 2박 숙박함
답변 제공: jigna 님, 2024년 1월 4일
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2024년 1월 4일
Thank you for completing the survey regarding your recent stay at our property. We appreciate.

10/10 - 훌륭해요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice option right off the turnpike. Rooms have been nicely redone (except the bathroom appeared to have been painted in a hurry). Breakfast looked very good - lots of options. Comfortable bed. Very clean & quiet. Couldn't get the TV to work, but it was late anyway, so I didn't bother calling front desk.
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2024년 1월 4일
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. we are glad that you enjoyed your stay. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2023년 12월 27일
Hello Justin, Thank you for posting review and we appreciate.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location, clean, comfortable room
Spacious room, pleasant service, good location close to I-69 & I-80. Clean in general. Our only concern was that the towels, while clean, were a rather dingy off-white & thin.
2023년 12월에 1박 숙박함
답변 제공: jp 님, 2023년 12월 27일
thank you for review us. we working to fix the towels .

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this place
Amazing staff. I made a mistake with my booking, explained my situation and they got me all fixed up. They're really awesome people.
2023년 12월에 1박 숙박함
답변 제공: jp 님, 2023년 12월 27일
thank you form your review see you next time.

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was clean and neat. The staff is so awesome. They are very nice, efficient and compassionate. They seem to really love what they do.
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2023년 12월 21일
Dear Justin Hann, Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2023년 12월 21일
Hi Nathan Gordan. Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 - 너무 별로예요

Katie

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2023년 12월 21일
Dear Katie,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2023년 12월 21일
Hi John Pollard. Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand

10/10 - 훌륭해요

Vicki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t read the reviews, they lie.
I booked this before reading the reviews. When I read the reviews I was expecting a regretful experience. I was happy to be wrong. The place was clean, comfortable, quiet and updated. The breakfast offered plenty of options. And the staff was very helpful. I can only believe that the bad reviews were an attempt to put these poor people out of business because they were complete lies. I would definitely stay here again.
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2023년 12월 6일
Hi Vicki, Thank you for posting review and we appreciate.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2023년 12월 5일
Hi Susan, Thank you for review.

2/10 - 너무 별로예요

Kristin

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Ceiling leaked water all over our room. Staff working upstairs at midnight. Could not sleep.
2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2023년 12월 5일
Hi Kristin, Thank you for review. When i came to know the leakage of water, immediately i apologized you and i have provided you the other room and i informed you to use the two rooms instead of shifting the things. I have warned my staff to stop the work immediately. Once again we apologize you.

8/10 - 좋아요

Bridgett

2023년 12월에 1박 숙박함
답변 제공: jigna 님, 2023년 12월 22일
Dear Bridgett,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a good place. Try to get an even numbered room as the odd numbered rooms face the parking lot and the curtains don't block out enough light.
2023년 11월에 1박 숙박함
답변 제공: jignasa 님, 2023년 11월 28일
Hi Tim, thank you for the review. Regarding the curtains we are going to add new curtains with big handle. we appreciate for review.

10/10 - 훌륭해요

John

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was phenomenal
2023년 11월에 1박 숙박함
답변 제공: jignasa 님, 2023년 11월 28일
Hi john, thank you for the review and we appreciate.

10/10 - 훌륭해요

Timothy

2023년 11월에 1박 숙박함
답변 제공: jigna 님, 2023년 12월 21일
Hi Timothy. Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand

2/10 - 너무 별로예요

Ashley

2023년 11월에 1박 숙박함
답변 제공: jignasa 님, 2023년 11월 9일
Thank you for review. We apologize for your inconvenience. We are looking forward to see you here again so that it provides a chance to not repeat the same.

4/10 - 별로예요

Ed

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
NOT the best Western!
The overall comfort and warmth of the room was very good. However, when we pulled up to the front entrance, piles of carpet and padding lined the sidewalk along the entire front of the building. It looked ghetto-ish and trashy. We were greeted and given two cards to enter our room, but neither gave us entrance to it. We were on the sixth floor and had to return via elevator to the main lobby to have them reprogrammed. Back in the room, we could not get the heat to turn on and needed to call the front desk. The phonejack was not plugged into the wall. In fact, there was no phone jack outlet in the wall for plug in…therefore no phone service! Again, back down to the main lobby… Comfort was very good…breakfast was very good…desk personnel were very helpful, friendly and accommodating. We just felt we did not get what we thought we were paying for…Disappointing!
2023년 10월에 1박 숙박함
답변 제공: jigna 님, 2023년 11월 5일
Hi, Thank you for review. we apologize for your in-convience.The thing is we don't have sixth floor, we had only 2 floors. we are looking forward for your next stay which could not be as earlier.

10/10 - 훌륭해요

S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: jignasa 님, 2023년 11월 2일
Thank you for the rating.

8/10 - 좋아요

Mark

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: jignasa 님, 2023년 11월 2일
Thank you for your rate.

4/10 - 별로예요

Christopher

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Property was under renovation with garbage strewn outside. It was not clean. Staff unfriendly. Breakfast was sparse and terrible. Stale. Bed was comfortable but room was not very nice even though it appeared updated. Renovation seemed bare bones “lipstick on a pig” type. Wouldn’t bring my family here for sure and wouldn’t stay here solo again.
2023년 10월에 1박 숙박함
답변 제공: Jignasa 님, 2023년 11월 2일
We apologize for your inconvenience. we are all set with the renovation with good rooms and service. Thank you.

2/10 - 너무 별로예요

Zachary

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Thinks twice before staying here
We got 3 different rooms. 1st room the heat didn’t work it only blew out cold air. Room 2 the bedding looked yellow and stains on the bedding, the bathroom walls had water leaks and we seen something that resembled a bed bug crawl out from the bathroom wall. Room 3 we went to use the bathroom and there was another guests hair on the toilet seat. We complained to front desk and left because that was 3 different rooms with 3 different problems. We will not be staying here ever again.
2023년 10월에 1박 숙박함
답변 제공: jp 님, 2023년 11월 2일
sorry to hear that but heater working every room and second room was every think was fine there is no bed bug on any room and the person make reservation online on expedia so hotel not allowed to do refund on 2.00 am on Moring if guest stay or not hotel has right to charge sorry.

8/10 - 좋아요

Donald

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: JP 님, 2023년 10월 18일
THANK YOU FOR YOU TIME.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Gen. Manager 님, 2023년 10월 16일
Thank you for your review. We hope to see you again soon!

6/10 - 괜찮아요

TAnja

2023년 10월에 1박 숙박함
답변 제공: Gen Manager 님, 2023년 10월 16일
Thank you for your review. Our apologies that you were not satisfied. We hope to improve on our hotel and hope you will give us another chance in the future.

6/10 - 괜찮아요

Tamara

연인과의 여행
The first room we checked into the bathroom door was off the hinges and hidden behind the bedroom door, it fell on me when i moved the bedroom door. The second room had a big hole in one side of the bedroom door and a huge break on the other. The front desk knew about the 2nd rooms condition and who knows how long the doors been busted. The first room was much nicer, overall I wouldn't stay again
2023년 10월에 1박 숙박함
답변 제공: Gen Manager 님, 2023년 10월 16일
Thank you for your review. Our apologies that you were not satisfied. We are currently under remodeling and hope to have it wrapped up soon with new floors and doors. We hope you will give us another chance in the future.

10/10 - 훌륭해요

Vickie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TOP NOTCH
Absolutely the best place we've stayed . Very clean,excellent room, loved the mattress. Great service, Very very good breakfast Would definitly stay again
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Thank you for your review. We hope to see you again!

8/10 - 좋아요

Kristopher

2023년 10월에 1박 숙박함
답변 제공: jignasa 님, 2023년 11월 5일
Thank your review

4/10 - 별로예요

Tonya

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Room and hallways had musty smell. No curtain on window to close for privacy. Ice machine did not work.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Thank you for your review. We are sorry to hear you were not satisfied. We are in the process of remodeling. Will have to check on curtains in the room as every room should have one to close. We are currently working on the ice machine to get it up and going.

8/10 - 좋아요

Sharon

좋아요: 직원 및 서비스, 객실의 편안함
Very adequate but needs help!
Front desk person was very nice and our bed was comfortable but the towels were stained and the breakfast was typical fare but not great. It just needs some updating and attention to details.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Thank you for your review. We are sorry to hear you were not a hundred percent satisfied. We try to get rid of all stained towels and linen but sometimes they pass through. Our apologies for that.

2/10 - 너무 별로예요

Ralph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
location near I80/90 unbeatable
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Thank you for your review. We are sorry to hear you were not completely satisfied.

2/10 - 너무 별로예요

Nichole

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The lady at the front desk was very sweet and we were very late arriving. The bed we had was the worst bed I have ever slept in. The middle of it was concave and I have had better sleep on an air mattress. I am not sure how it got more than 2 stars. Never again would I stay here.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Thank you for your review. We are sorry to hear you were not satisfied with your stay. Our mattresses are brand new this year so I apologize it was not comfortable for you.

10/10 - 훌륭해요

josh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the remodeling
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Thank you for your review!

6/10 - 괜찮아요

Nash

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It sounds like a step up and the price reflects it. It’s a run down very old hotel. I had lights that didn’t work, unpainted wall patches, doors with no knobs….. it was actually kinda creepy. Breakfast sucked. I won’t return.
2023년 9월에 1박 숙박함
답변 제공: Gen Manager 님, 2023년 10월 15일
Thank you for your review. We are sorry to hear you did not have a good experience. Our mattresses are brand new this year so we are sorry to hear you did not like them. We are currently in the process of some remodeling and hope to have it completed soon. Thank you for staying with us.

4/10 - 별로예요

mark

2023년 9월에 1박 숙박함
답변 제공: Gen Manager 님, 2023년 10월 16일
Thank you for your review. Our apologies that you were not completely satisfied. We hope you will give us another chance in the future.