숙박 시설의 전망

큐브 호텔 여행 후기

2.5 out of 5
큐브 호텔
300 Boulder Pointe, Polk City, IA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 549개 이용 후기 중 257개" "
평점 8 - 좋아요. 549개 이용 후기 중 169개" "
평점 6 - 괜찮아요. 549개 이용 후기 중 76개" "
평점 4 - 별로예요. 549개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 549개 이용 후기 중 17개" "

9.2/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Manager 님, 2024년 1월 10일
Thank you for taking the time to give us a rating!

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 6일
Dear Guest,Thank you for your valuable time to spend to give rating about your stay at Hotel. It will help us to work on the improvement of our hotel and services and we can provide better services to our guest. We'd like to discuss more the situation and make things right for our guest thank you.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Ellen 님, West Bend

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Thanks for giving us a fabulous 5 star rating!

10/10 - 훌륭해요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We had a great stay. Again. If you have an event in Ames, and don't mind a short drive, stay here. Very nice clean Hotel, and it save us hundreds compared to the event pricing in town.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 18일
Thank you for your valuable and positive feedback. Hope to see you soon on a future visit! Thanks

4/10 - 별로예요

Elizabeth

가족 여행
Beautiful view
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 16일
Apologies for this inconvenience and experience and will look into this further. Thanks for taking the time to leave us with feedback!

2/10 - 너무 별로예요

Louis

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They added all of our bills incorrectly. adding fees with no notification or justification. make sure you get a receipt, when asked he said you don t need one and then walked off. very unfriendly and crooked
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 1일
Apologies for this inconvenience and experience and will look into this further. Thanks for taking the time to leave us with feedback!

8/10 - 좋아요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and small hotel. We were in town for a family Thanksgiving and it was only about 15 minutes from their house. Only thing is i am not sure they are use to kids, especially under 4, we had a decent size group of little boys. Otherwise it was fantastic. Would stay again for sure!
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 1일
Dear Guest,Thank you for your valuable time to spend to give rating about your stay at Hotel. It will help us to work on the improvement of our hotel and services and we can provide better services to our guest. We'd like to discuss more the situation and make things right for our guest thank you.Sincerely

6/10 - 괜찮아요

David 님, Port Byron

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 20일
Apologies for this inconvenience and experience and will look into this further. Thanks for taking the time to leave us with feedback!

10/10 - 훌륭해요

Peyton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Set in a nice quiet neighborhood with a view of golf course.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Thanks for a Fantastic review and a 5 star rating!

8/10 - 좋아요

Elijah

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I do wish more things were "cube"-like in this hotel, but, for the most part, it was a normal looking hotel. There was a golf course just outside the hotel, but you had to travel out of town for specific types of restaurants. Positive: I would say it was cleaner than most hotels I've stayed in, yet it wasn't anything to write home about. It was in a very good uptown neighborhood and it made you feel safe. Negative: My one major negative is that the breakfast did not have sausage or eggs. They had waffles, yogurts, pastries and juice, but no hardy food. This was disappointing, since it was a fairly nice hotel.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 7일
Thanks for taking the time to leave us valuable feedback to better improve upon!

10/10 - 훌륭해요

Courtney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super nice staff and the hotel was very quiet and tucked away. Would absolutely stay again.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Dear Guest,Thank you for your valuable time to spend to give rating about your stay at Hotel. It will help us to work on the improvement of our hotel and services and we can provide better services to our guest. We'd like to discuss more the situation and make things right for our guest thank you.Sincerely,Hotel Manager.

4/10 - 별로예요

Steve 님, Virginia Beach

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Apologies for this inconvenience and experience and will look into this further. Thanks for taking the time to leave us with feedback!

10/10 - 훌륭해요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best bang for the buck
Hotel is clean. Good value for the money.
2023년 10월에 1박 숙박함
답변 제공: DEE 님, 2023년 10월 15일
Dear Guest,Thank you for your valuable time to spend to give rating about your stay at Hotel. It will help us to work on the improvement of our hotel and services and we can provide better services to our guest. We'd like to discuss more the situation and make things right for our guest thank you.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: DEE 님, 2023년 10월 15일
Dear Guest,Thank you for your valuable time to spend to give rating about your stay at Hotel. It will help us to work on the improvement of our hotel and services and we can provide better services to our guest. We'd like to discuss more the situation and make things right for our guest thank you.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Mike

가족 여행
2023년 10월에 1박 숙박함
답변 제공: DEE 님, 2023년 10월 15일
Dear Guest,Thank you for your valuable time to spend to give rating about your stay at Hotel. It will help us to work on the improvement of our hotel and services and we can provide better services to our guest. We'd like to discuss more the situation and make things right for our guest thank you.Sincerely,Hotel Manager.

2/10 - 너무 별로예요

Bryan

단체 여행
별로예요: 직원 및 서비스
Texting priority
We came in to check in and the man behind the desk was too busy texting to assist us.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Apologies for this inconvenience and experience and will look into this further. Thanks for taking the time to leave us with feedback!

10/10 - 훌륭해요

Neil

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
I have zero complaints. Would definitely stay here again.
2023년 10월에 1박 숙박함
답변 제공: DEE 님, 2023년 10월 9일
Dear Guest,Thank you for your valuable time to spend to give rating about your stay at Hotel. It will help us to work on the improvement of our hotel and services and we can provide better services to our guest. We'd like to discuss more the situation and make things right for our guest thank you.Sincerely,Hotel Manager.

8/10 - 좋아요

Barb

2023년 9월에 1박 숙박함
답변 제공: DEE 님, 2023년 10월 15일
Dear Guest,Thank you for your valuable time to spend to give rating about your stay at Hotel. It will help us to work on the improvement of our hotel and services and we can provide better services to our guest. We'd like to discuss more the situation and make things right for our guest thank you.Sincerely,Hotel Manager.

6/10 - 괜찮아요

Lee

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property and room were nice. However lighting in the room, particularly at the vanity area was terrible. Additionally, the lighting in the lobby both in the evening and next morning were off. When we asked the woman at the front desk if she could turn the lights on so we could take pictures with the friends we were visiting her response was curt and unprofessional and she didn’t want to turn them on. Note that it was only about 9 PM. She even questioned if we were staying in the hotel and wanted our room number. She begrudgingly turned lights on just long enough for us to take the pictures and turned them back off. As mentioned the lobby was also dark the next morning at 8 AM for people trying to get breakfast.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 25일
Apologies for the inconvenience and i will look into this matter. Thanks for your feedback and will look into the above matter as you have mentioned to us.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 24일
Thank you for a 10 Star rating!

6/10 - 괜찮아요

Glen

단체 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
Ghost staff
No one at the desk to check in. I had to call to find someone. No mention of 5heir amenities other than they claimed they had breakfast. When I woke up the next morning no food or even coffee. 5he woman there watch8n* the news asked if I was checking out and that was it. Won’t be back.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 21일
Apologies for this inconvenience and experience and will look into this further. Thanks for taking the time to leave us with feedback!

8/10 - 좋아요

Dale

가족 여행
좋아요: 청결 상태, 직원 및 서비스
We had a nice clean quiet room. was a need for at least one bigger comfy chair as furniture was minimalist
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 19일
Appreciate you taking the time to leave us valuable and positive feedback!

8/10 - 좋아요

Duane

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Thank you for leaving us a good rating!

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Property was very nice. Staff was good. Beds were comfortable. Would stay there again.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 15일
Thank you for your kind words and would love to see you on your next travels plans to Polk City!

8/10 - 좋아요

Lisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Very nice property in a safe, quiet area. Zero issues so far.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 14일
Thank you for your pleasant comments and words!

8/10 - 좋아요

Christopher

2023년 9월에 2박 숙박함
답변 제공: dee 님, 2023년 10월 6일
Appreciate you taking the time to leave us valuable and positive feedback!

4/10 - 별로예요

Allison

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not satisfied
So when we checked the lady at the front desk was very rude! Language barrier was a problem. We put a sign on the door to have room cleaned never happened! Had 4 people in room and was only given 2 big towels! Asked for more told no, i found a maids cart in hallway and took some off of it. On Sunday before we left was in the shower and the water shut off. The whole building lost water. The couple running the place had no idea what to do. They called the fire department! Not sure what ever came of it. Luckily i had some bottles of water in room to try and rinse my hair out. The Breakfast was a a joke. Few danish out and juice and coffee. When we left on Sunday around 10 they hadn't put anything out and guest were complaining! The building and rooms were very clean and comfortable just had a bad experience. Also needs to be posted that there is no elevator. An older couple checked in and couldn't walk up stairs very well refused to put them in a room on first floor and never offered to help them get there luggage upstairs so our family helped them out!
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 11일
Apologies for the inconvenience, Water main had a problem and was fixed by city immediately within 15 minutes. We are looking at more options and extended hours past 10am. We appreciate your valuable feedback.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 11일
Thank you for sharing your positivity and giving us 10 stars!

6/10 - 괜찮아요

Jacob

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Appreciate you taking the time to leave us valuable and positive feedback!

4/10 - 별로예요

Richard

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
The property itself was acceptable.The rooms were nice sized and well maintained. I have a heart condition. There is no elevator and we were given a 2nd floor room and told nothing was available on the 1st floor On Saturday morning they quit serving their complimentary breakfast at 9:00 am and there is no other restaurant in Polk City to get breakfast.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Thank you for leaving us valuable feedback. We apologize in not know that a 1st floor room was required. Please let us know on future stays. Also we will look into the breakfast hours, since not aware that the cafe at the square was not open. Thanks again for the valuable input.

4/10 - 별로예요

Erene

가족 여행
별로예요: 청결 상태, 직원 및 서비스
False advertisement on the coffee availability. The Guest Services Book and on-line states that coffee is available 24 hours a day. The attendant locked the coffee machine at 9:00AM. Most people on vacation are waking up at 9:00AM. Garbage cans were not emptied. Floor was not vacuumed with a vacuum cleaner. Beds were not made daily; only every other day. Most of the furniture was dusty. Grip bars are not available in the slippery bathtubs. Safety hazard for all; mostly seniors. No elevators. Employee knocking at a guest's door at 8 in the morning to ask for a cigarette. The guest who smoked was still asleep.
2023년 8월에 5박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Apologies for this inconvenience and experience and will look into this further. Thanks for taking the time to leave us with feedback!

10/10 - 훌륭해요

Ronda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A+
Was only there for overnight but staff was friendly and very nice hotel.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 8일
Thanks you for awesome review and feedback, well appreciated!

6/10 - 괜찮아요

William

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Breakfast was skimpy. No bread products or toast with butter.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Apologies for this inconvenience and experience and will look into this further. Thanks for taking the time to leave us with feedback!

10/10 - 훌륭해요

Amber

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and quiet, room overlooks the golf course. Staff called early in the afternoon to let us know our room was ready and we could check in at our convenience.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Thanks you for awesome review and feedback, well appreciated!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good location
Reservation for king bed and got a queen and breakfast was disappointing
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Thanks for sharing your experience, apologize for giving a room with 2 double queen beds since the king room was not ready, and taking the time to do so.

10/10 - 훌륭해요

Jason

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a nice surprise, The Qube was new, clean and conveniently located. The staff members were welcoming and friendly.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 25일
Thanks you for awesome review and feedback, well appreciated!

6/10 - 괜찮아요

Stephen

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst breakfast bar ever. Turned coffee machine at 9:30. Common area was hot. Turn the air on! Staff was watching everyone in a weird way.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 23일
Apologies for this inconvenience and experience and will look into this further. Thanks for taking the time to leave us with feedback!

4/10 - 별로예요

Paul

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Probably the worst breakfast I’ve ever seen at a hotel. Their “pastry” selection was Twinkie's and Hostess cupcakes. Waffle machine but no butter. Package oatmeal, banana, apples and that’s it. The lobby and hallway AC was pretty much shut off. Staff was rude and doing minimal work. It’s too bad there’s no other place to stay in the area.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Thank you for taking the time to leave us a positive 10 and valuable feedback!

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Sunrise Delight!
When looking for a motel, my priority is price, ratings, and location. In this case, it was on our way home in a town we've never visited. Polk City did not disappoint. And neither did Qube Hotel. The breakfast was a bit lacking, but I'm a "foodie", so exploring local dining options is a priority. That is the only negative thing I can say about this motel. I SO enjoyed my morning coffee on their patio overlooking the golf course watching the sunrise!
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 7일
Thank you for leaving us your valuable feedback and a 10 out of 10!

6/10 - 괜찮아요

Joseph 님, Wilmer

출장 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
It was a decent hotel with spacious rooms. What turned me off initially was the owners/operators calling me before I arrived telling me my card wouldn't authorized for the entire stay. Umm, its locked, ill present payment upon check-in. Also, the workers argue with guests over things like towels, kids in public spaces, and not having change for the washer & dryer. The property is small and probably doesn't sell out often but my family and I were there for the AAU JR Olympics and a large tourist influx should have been expected for the week. The breakfast was continental and nothing to call home about. What got me though, is how after my initial review of the check-in, they called me. Not to apologize or see how to make things right but to kinda force me to give them a good review. I must admit that after that conversation, they were very attentive to me and my needs I'll give it 4 stars and suggest bedside manner training and being in touch with what happening in the surrounding area.
2023년 7월에 6박 숙박함
답변 제공: Manager 님, 2023년 8월 20일
Thanks for leaving us a detail experience of your stay and the time to do so! Thanks

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Thank you for leaving us a fantastic 5 star rating!

10/10 - 훌륭해요

Elizabeth

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bed can be lower. 4’11” had to climb up.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Thank you for staying with us and giving us valuable feedback.

8/10 - 좋아요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’d stay there again
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 17일
Thank you for taking the time to leave us positive review!

8/10 - 좋아요

Michael 님, Madison

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property and rooms are very clean and bed was very comfortable. I look forward to staying here again. Beautiful location. The midweek continental breakfast was minimal.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Thank you for your valuable feedback and apologies for not restocking some breakfast items sooner.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Thank you for the excellent positive feedback!

10/10 - 훌륭해요

Janet

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet, clean and comfy. Only 8 miles from the High Trestle Trail. Beautiful view with deer walking through the neighborhood.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Thank you for the excellent positive feedback!

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed was comfortable. No milk for breakfast cereal. The view is beautiful and a very nice area. Sound proof rooms.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 15일
Thank you for your valuable feedback and apologies for not restocking breakfast items sooner.

4/10 - 별로예요

Susan

단체 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
The location was great. The owner/ manager was not friendly. The A/C was not working.
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Apologies, we must have over looked something and this is not what you should have encountered. Please give us another opportunity to make up things in the future, since we do strive for all guest to be satisfied 100%. Thanks for leaving us valuable feedback!

10/10 - 훌륭해요

Stan 님, Stow

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel was more of an up-scale motel with nice features, helpful staff and unexpected quality in a smaller town.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 13일
Thank you for your valuable and positive feedback. Hope to see you soon on a future visit! Thanks

8/10 - 좋아요

Gordon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Thank you for taking the time to leave us a 4 star rating!