외관

라 퀸타 인 & 스위트 바이 윈덤 포모나 여행 후기

3 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1056개 이용 후기 중 480개" "
평점 8 - 좋아요. 1056개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 1056개 이용 후기 중 133개" "
평점 4 - 별로예요. 1056개 이용 후기 중 86개" "
평점 2 - 너무 별로예요. 1056개 이용 후기 중 66개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Myunghan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함
답변 제공: Guest Services 님, 2021년 11월 18일
We are happy to see you enjoyed your stay !

6/10 - 괜찮아요

Marius

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It’s a budget hotel. Don’t expect much.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Fangying 님, Thousand Oaks

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Fangying 님, Thousand Oaks

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean & quiet, very nice stays during a trip
2024년 4월에 2박 숙박함

8/10 - 좋아요

Susan

연인과의 여행
A bit old but clean and beds were comfortable.
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 15일
Susan, it's delightful to hear that you found the La Quinta Inn & Suites by Wyndham Pomona both clean and cozy. Our team members work diligently to offer a comfortable atmosphere. Thank you for your feedback and we hope to welcome you back in the future.

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had requested an extra bed for our granddaughter and it was in the room and made up when we arrived!
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 14일
Robert, it's a delight to hear you and your granddaughter found everything in place upon your arrival at La Quinta Inn & Suites by Wyndham Pomona. We make it our priority to ensure the comfort and convenience of our guests. We hope you choose to stay with us again in the future.

10/10 - 훌륭해요

Jennifer

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very kind and accommodating. The facilities are kept very clean.
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 12일
Jennifer, thank you for your high remarks regarding La Quinta Inn & Suites by Wyndham Pomona. We're thrilled to hear our team members provided you with excellent service and that you found our facilities well-maintained. We look forward to your next visit.

10/10 - 훌륭해요

LINDA

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room with good linens and towels and amenities. Clean and safe. Close to train tracks so bring ear plugs if room is on north side. Washer/dryer available but dryer took 1-1/2 cycles to dry a medium load. QR code didn't work for another guest so I gave her quarters since she had already loaded machine with soap and clothes.
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 10일
Linda, thank you for choosing the La Quinta Inn & Suites by Wyndham Pomona as your place of stay. We're thrilled you appreciated the room comfort, cleanliness, and safety we provide. Your mention of the proximity to train tracks is appreciated, as it aids other guests in planning their stay. On the laundry facilities, we'll take your feedback into consideration to enhance the guest experience. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Blanca 님, Visalia

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Blanca, we're thrilled to receive your review! It's fantastic to know you had an exceptional stay at La Quinta Inn & Suites by Wyndham Pomona. Gratitude for taking a moment to share your experience; we very much look forward to welcoming you back.

10/10 - 훌륭해요

Justin

2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Justin, it's great to see such a high rating! We're thrilled that La Quinta Inn & Suites by Wyndham Pomona met your expectations. We hope to see you again soon and promise to continue providing excellent service.

8/10 - 좋아요

Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 9일
Sydney, it's great to see that your stay at La Quinta Inn & Suites by Wyndham Pomona was generally positive as indicated by your rating. We trust you enjoyed your experience and we look forward to welcome you back in the future.

10/10 - 훌륭해요

Juan

출장 여행
Nice place
2024년 4월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Juan, thank you for sharing your positive feedback. It's always great to hear when guests have enjoyed their stay at La Quinta Inn & Suites by Wyndham Pomona. Our team is happy to have been a part of making your stay a pleasant one. We look forward to seeing you again in the future.

8/10 - 좋아요

Fernando

좋아요: 청결 상태, 직원 및 서비스
Some of the residents would let their pets pee in the hallways and elevator. The room itself was good but the hallways had a smell from various things
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 4월 8일
Fernando, we appreciate your feedback. It's delightful to hear your satisfaction with the room at La Quinta Inn & Suites by Wyndham Pomona. As it pertains to your concerns about the hallways, we enthusiastically maintain a clean environment and we'll certainly take your comment into consideration as we persistently aim to enhance our service. We hope to welcome you back soon for an even better experience.

10/10 - 훌륭해요

Jesús

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Buen lugar
2024년 4월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 7일
Jesús, es maravilloso saber que disfrutó de su estadía en La Quinta Inn & Suites by Wyndham Pomona. Nos esforzamos por crear un ambiente acogedor y parece que lo logramos. Agradecemos sus comentarios y esperamos su próxima visita.

4/10 - 별로예요

Natasha

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet old and tank cycles fill every few min. squeaking sound from ? Overall lots of noise from the street and inside the hotel. Bizarre color schemes and dated interior.
답변 제공: Customer Service 님, 2024년 4월 5일
Natasha, thank you for taking the time to share your thoughts. It's important for us to hear about your experiences. We regret to hear about any disturbances you may have found due to the noise, and it's unfortunate if the aspects of our property's style were not to your liking. Regarding the bathroom issue, our maintenance team is always on hand for any hiccups that should occur during a stay. We appreciate your feedback and hope we have the chance to deliver a more satisfying experience if your travels bring you back.

8/10 - 좋아요

Luis Esteban

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and the price was right.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Luis, thank you for choosing La Quinta Inn & Suites by Wyndham Pomona. We are delighted to hear that you found our rooms to be well maintained and appreciated our reasonable rates. We hope to welcome you back again soon.

10/10 - 훌륭해요

Bryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and all did a great job, especially John. See you guys next time.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Bryan, we're thrilled to hear that you acknowledged the excellent service provided by John and our team at the La Quinta Inn & Suites by Wyndham Pomona. We are looking forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Donal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
In all, it was very nice and clean
2024년 4월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Donal, thank you for choosing La Quinta Inn & Suites by Wyndham Pomona. It's great to hear you found your stay to be nice and spotless. We always strive to maintain a high standard of cleanliness for our guests. We appreciate your feedback and look forward to your next stay with us.

8/10 - 좋아요

Betty

연인과의 여행
좋아요: 편의 시설/서비스
It was quiet.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 4월 4일
Betty, it's great to hear you appreciated the tranquility at La Quinta Inn & Suites by Wyndham Pomona. We strive to offer a peaceful environment for our guests. Please do think of us for your future visits.

6/10 - 괜찮아요

kamelia

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It smelled very bad
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 3일
Kamelia, it's unfortunate to hear about your recent experience concerning the odor. Cleanliness is a top priority, and your feedback is crucial for improvements. We hope for another chance to provide you with a better experience.

6/10 - 괜찮아요

Alfonso

2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 4월 2일
We appreciate the feedback, Alfonso.While it's great you enjoyed your time with us, we're disappointed your stay was anything less than perfect. We look forward to sharing a more positive experience with you soon.

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I had a great stay here. It was easy to check in and out. Very clean and great staff.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Heather, it's fantastic to hear that you appreciated your stay at La Quinta Inn & Suites by Wyndham Pomona. We're thrilled to know our efficient check-in process and neat venue made a positive impression. We are also grateful for your praise of our team members. We hope you choose to join us again in the future!

10/10 - 훌륭해요

Mike

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the morning breakfast
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Mike, we're thrilled to hear that you thoroughly enjoyed the morning breakfast at La Quinta Inn & Suites by Wyndham Pomona. It's such a delight to start the day off right, isn't it? We're looking forward to welcoming you back for another delightful breakfast experience. Safe travels until then.

10/10 - 훌륭해요

Jesus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
quick easy to my room very convenient location
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Jesus, we are thrilled to hear that your stay at La Quinta Inn & Suites by Wyndham Pomona met your needs in terms of convenience and efficiency. Your satisfaction validates our commitment to offering excellent hospitality. We look forward to hosting you again.

2/10 - 너무 별로예요

Keniyah

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst experience ever. Rooms dirty . Had two switch rooms twice and the front desks receptionist was a complete ugh!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Keniyah, we regret to hear about your less-than-ideal experience. It's disheartening to learn that the cleanliness didn't meet your expectations and you had to shift accommodations. We certainly have expectations for our colleagues at the front desk to offer the finest service. Please consider giving us another opportunity to provide the level of service we strive of. Your comfort and satisfaction remain our priority.

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great overall
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Tina, it's wonderful to hear that you had an overall positive experience at La Quinta Inn & Suites by Wyndham Pomona. We're truly glad to have met your expectations and look forward to serving you again in the future.

10/10 - 훌륭해요

STEPHANIE M.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is always well maintained and clean , staff are super friendly and accommodating, only negative is the outside needs some updating and some towels at the pool would be great!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Stephanie, it's lovely to hear that you appreciated the well-kept and tidy surroundings of La Quinta Inn & Suites by Wyndham Pomona. We're also thrilled to know that our team members met your expectations with their friendliness and service. Thanks for your suggestions to improve our outdoor areas and add more amenities at the pool. Your feedback is valuable to us as we continually work to enhance our guest experience. We warmly welcome your next visit.

10/10 - 훌륭해요

Gankhuleg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Environment
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 22일
Gankhuleg, it's wonderful to hear you appreciated the surroundings at La Quinta Inn & Suites by Wyndham Pomona. We have aimed to create a pleasant atmosphere that enriches our guests' stays. We would be delighted to have you back for another visit in the future.

6/10 - 괜찮아요

Chris

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The area was good, but the hotel was very unmaintained, staff was friendly.
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Chris, it's good to hear you found our location desirable and our team members accommodating. We want our guests to experience a superb stay, so we're sorry to hear that the maintenance aspect fell short of expectations. Your comments will be taken seriously as we continuously strive for improvement. We hope you choose to see us again in the future.

4/10 - 별로예요

Kim

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were so disappointed. The rating for this Hotel led us to believe we were getting decent accommodations. There were stains on blankets, garbage on the balcony, limited towels and a lot of noise from other rooms and outside areas.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Kim, it's concerning to hear about your recent experience. It seems you raised issues with room cleanliness and some noise disturbances. It is our aim to provide comfortable and spotless accommodations, and we are sorry if we fell short of this. We have noted your comments and will ensure they're addressed promptly. Your feedback is valuable in helping us make improvements where necessary. We hope you’ll give us another opportunity to serve you better in the future.

8/10 - 좋아요

Valerie

좋아요: 청결 상태, 편의 시설/서비스
This place is clean and also the staff members are nice, some guest or staff members can be a little loud with yelling or dropping carts? But other than that it’s clean and comfortable!!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Valerie, thank you for sharing your experience at La Quinta Inn & Suites by Wyndham Pomona. We're thrilled to hear you found our property to be clean and comfortable, and our team members friendly. We'll strive for a more serene atmosphere in the future for an even more enjoyable stay. We hope you visit us again soon!

8/10 - 좋아요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, comfortable beds and close to the freeway
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Rebecca, thank you for sharing your experience at La Quinta Inn & Suites by Wyndham Pomona. We're thrilled to read that you found our team members friendly and the beds comfortable. We also appreciate your mention of the hotel's proximity to the freeway. We hope to see you again for another enjoyable visit.

10/10 - 훌륭해요

Jane Pamela

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I needed to go to the old Cal Poly campus and this hotel was right within walking distance of it -- plus I could take public transit from the Ontario airport right to the hotel. Totally safe and convenient for me. And the price was right. And bacon was served at the complimentary breakfast!
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Jane, it's wonderful to hear that your stay at La Quinta Inn & Suites by Wyndham Pomona met all of your needs, from the convenient location to the satisfying breakfast. We aim to offer a safe, comfortable and affordable experience for our guests. Thank you for sharing your positive feedback. We hope to welcome you back soon.

10/10 - 훌륭해요

Gabriella

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love coming here and they’re pet friendly
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Gabriella, thank you for sharing your wonderful experience at La Quinta Inn & Suites by Wyndham Pomona. We're thrilled that you appreciate our pet-friendly environment. We look forward to having you back!

10/10 - 훌륭해요

Dazhani 님, Richmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a pleasant stay , rooms were clean and staff was nice
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 13일
Dazhani, thank you for your kind words. We are so glad that at La Quinta Inn & Suites by Wyndham Pomona you had a pleasant stay and appreciated our tidy rooms and friendly team members. We can't wait to welcome you back on your next visit.

6/10 - 괜찮아요

Kevin

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We had trouble staying asleep because of loud people in the hallway outside our room. We had called the first night to complain about the noise and it was quiet for a while but the the next day at 7:00 in the morning someone was vacuuming the hallway and being loud. What was more irritating then that was we didn't get a room clean up & weren't offered new towels for the bathroom.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Kevin, we appreciate you sharing your experience. It's regrettable to hear that your stay was disrupted by unnecessary noise and there were concerns related to housekeeping. We wish to ensure guests have a restful stay and receive prompt service when required. Therefore, we've taken note of your insight to improve our interactions in this regard. We hope you give us another chance in the future to offer you a more peaceful and well-serviced stay.

10/10 - 훌륭해요

Berenice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accommodations were great.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Berenice, it's fantastic to hear you had an excellent stay at La Quinta Inn & Suites by Wyndham Pomona. We strive to provide our guests with rewarding experiences, making your comments especially meaningful. We appreciate your positive feedback regarding our accommodations. Thank you.

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Michelle, it's great to hear you had a positive experience at La Quinta Inn & Suites by Wyndham Pomona. We're thrilled our hotel met your expectations and hope to welcome you back in the near future. Thanks for choosing us!

10/10 - 훌륭해요

Wenwei

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Thank you for sharing, Wenwei!At La Quinta Inn & Suites by Wyndham Pomona, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.

6/10 - 괜찮아요

Marcos

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Property is ok. Location is great off the highway but not much around. The service was terrible and enough for me to look for a different property next time I’m in the area. Matthew at the front desk was incredibly rude, dismissive, and not focused or concerned about the customer at all.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 11일
Marcos, it's disheartening to learn of your mixed experience. We are pleased to hear you found our location to be convenient, but distressed by the dissatisfaction with the service you received. We typically receive compliments on our collegial attitude, so hearing your experience with our front desk was not reflective of this is certainly a point of learning. We appreciate your feedback and will ensure it is used to enhance our service offerings. We hope you'll provide us with the opportunity to better serve you in the future.

10/10 - 훌륭해요

Fernando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome quiet comfy place, great staff too!
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 10일
Fernando, we are delighted to know that you had a serene and relaxing stay at La Quinta Inn & Suites by Wyndham Pomona. Our team members truly appreciate your recognition of their excellent service. We look forward to welcoming you back for another enjoyable visit.

10/10 - 훌륭해요

Julio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place nice continental breakfast!
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Julio, thank you for your kind words. We're thrilled to hear that you appreciated both the overall experience at La Quinta Inn & Suites by Wyndham Pomona as well as the continental breakfast. It is always our aim to provide a great environment and fill your mornings with a tasty breakfast. We hope to welcome you back soon!

4/10 - 별로예요

Amanda

2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 27일
Amanda, we see that your experience didn't meet your expectations. We would greatly appreciate any specific feedback you could provide, helping us in our effort to continually improve guest satisfaction. Please feel free to share your insights, whether those pertain to our room amenities or the hospitality of our team members, so we can address your concerns appropriately.

2/10 - 너무 별로예요

Paul

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Sounded like there was a dance studio above us and this noise continued until almost midnight.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 6일
Paul, we're truly disappointed to hear about the noise disruptions experienced during your stay. We strive to provide a peaceful environment for all of our guests and your feedback is valuable and will help us rectify this issue going forward. Thank you for your patience.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 편의 시설/서비스
Room was big and comfortable
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Melissa, it's lovely to hear that you appreciated the size and coziness of your accommodation. At La Quinta Inn & Suites by Wyndham Pomona, providing comfortable and spacious living spaces for our guests is our top priority. We can't wait to welcome you back!

10/10 - 훌륭해요

Kathryn

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoy staying here when we are in town for swim events at Mount SAC. Quiet and convenient. This is our 3rd year in a row staying here and we love it! The only 4 star was for our tub that didn't drain properly and my husband let them know at the front desk when we checked out. See you next year! Same date, same time! Lol
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 5일
Kathryn, it's always a pleasure to welcome you back to La Quinta Inn & Suites by Wyndham Pomona! We're delighted to learn you find our location convenient for your swim events at Mount SAC. As for the tub that didn't drain as smoothly as it should, our maintenance team has been alerted. We are looking forward to your return next year, same date and time! Safe travels until then.

6/10 - 괜찮아요

Clifford

Elevators out of order - sticky floors. No towels at pool
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Clifford, it sounds like there were some areas of improvement during your stay, particularly regarding the conditions of the elevators, some cleanliness aspects, and pool amenities. Your feedback is valuable as it helps us assess and make any necessary improvements. Thank you for sharing your experience and we hope to provide you with a more seamless stay in the future.

10/10 - 훌륭해요

Bienvenida

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 3일
Thanks for sharing this perfect rating, Bienvenida!We're thrilled to hear you enjoyed your stay at La Quinta Inn & Suites by Wyndham Pomona! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 - 훌륭해요

Marco

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Marco, thank you for choosing La Quinta Inn & Suites by Wyndham Pomona. Given the high rating on Expedia, it brings us immense pleasure to know that you had an excellent experience. Our team members will be thrilled to know your thoughts. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Paul 님, Sunnyvale

가족 여행
As others have said the rooms need a revamp. Missing grout around tiles as an example.
2024년 2월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
Paul, thank you for bringing these matters to light. We recognize there always are improvements we can strive for. The issues with the room you experienced are indeed part of the areas we will focus on. Your feedback is instrumental in making these necessary improvements. We're dedicated to enhancing the guest experience and are grateful for your input.