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프렌치맨스 코브 리조트 여행 후기

3 out of 5
프렌치맨스 코브 리조트
Main Rd into Frenchman's Cove, PO Box 101, Port Antonio, Portland

이용 후기

6.4
평점 10 - 훌륭해요. 58개 이용 후기 중 17개" "
평점 8 - 좋아요. 58개 이용 후기 중 11개" "
평점 6 - 괜찮아요. 58개 이용 후기 중 8개" "
평점 4 - 별로예요. 58개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 58개 이용 후기 중 13개" "

7.0/10

청결 상태

7.0/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

George

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property could be a gold mine but it is extremelg outdated; the roads to get to some of the villa are not good. The staff didnt intrifuce themswlves and were not friendly on our first intwraction with us. Im glad it was only one night, becauss there will not be any more or reccomendations.
2024년 4월에 1박 숙박함

8/10 - 좋아요

ROBERT

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태
This is a quaint property with a nice beach and family friendly environment. The villas are a little antiquated but very clean.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Suzan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s was remote and quiet
2024년 2월에 2박 숙박함

4/10 - 별로예요

Eva

2024년 1월에 1박 숙박함

4/10 - 별로예요

Bonet

2023년 7월에 2박 숙박함

8/10 - 좋아요

Dorcas

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Filip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Frenchman's Cove Customer Services 님, 2023년 7월 12일
Thank you for your positive review Filip. It was great to have you at Frenchman's Cove, we hope that you come stay with us again soon.

10/10 - 훌륭해요

christopher

2023년 6월에 1박 숙박함
답변 제공: Frenchman's Cove Customer Services 님, 2023년 7월 12일
Thank you for your positive review Christopher. It was great to have you at Frenchman's Cove, we hope that you come stay with us again soon.

4/10 - 별로예요

Diana

가족 여행
별로예요: 직원 및 서비스
The place is beautiful but very old. The villa we stayed in was beautiful but bathrooms weren't the cleanest and there were alot of bugs. I believe for the price I paid the least there could have been is coffee in the room. You give a full kitchen with no plates, glasses or mugs. Kitchen is kind of pointless. I was quite disappointed with the experience considering it was quite expensive.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Die traumhafte Anlage stammt aus den 50er Jahren und ist in einem tropischen Garten gelegen. Der dazugehörige Strand ist der Traum! Leider gibt es kein Frühstück erst am Mittag die super Möglichkeit zum Lunch. Man sollte also etwas mitnehmen um es in der gut funktionierenden Küche selber zu bereiten zu können. Alles funktioniert sehr gut. Die quasi originale Inneneinrichtung ist in die Jahre gekommen, aber besser so, als es zu zerstören. Ich hoffe es bleibt so erhalten!!! Einfach fantastisch!
2023년 2월에 3박 숙박함

4/10 - 별로예요

Raymond

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the vegetation. However, the facilities are horribly run down and not maintained. No restaurant on site, and had to pay for beach chairs that were in bad shape. Will not return nor recommend it.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Warren

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Frenchman’s is simply a beautiful property, and we will certainly be visiting again. The room needs a bit of TLC, but that pales in comparison to the atmosphere is offers.

2/10 - 너무 별로예요

Georgia

10/10 - 훌륭해요

Stefan

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schöne Unterkunft

10/10 - 훌륭해요

Michelle

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Guys trip
Everything was amazing
2022년 12월에 1박 숙박함

8/10 - 좋아요

Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Satisfactory stay.
2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Stephanie

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
My stay at Frenchman cove was very unpleasant. I booked 2 villas for 3 nights., Whereas the grounds was very nice and well kept with the natural vegetation and flora … the villas were not well kept. Some of the furniture were so old.. the bathroom lighting was horrible. The Villa had a lot of cracks and spaces in the wood ceilings and windows. As a result, a lot of insects came in. The worst part of my stay however was getting up to rodent droppings all over the kitchen sink… microwave, fridge area and loud sounds of croaking lizards…. The management was kind enough to refund a nights stay but our experience was already damaged and we just could not enjoy even the last night. We Were very disappointed !!
2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Raymond

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We likedthat the villa was old style and nice. and the beach was walking distance. The floors were a little dirty but the rest of the amenities were nice and old school with new creature comforts like hot water and internet
2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Denise

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property looks as it it has not been renovated or upgraded in over 10 years, lights and fans did not work, sheets looked as if they have been on the bed for over a year and were hard and rough. The beds and seating area was not comfortable. The villa was away from everything and you would have a very long walk or you have to drive to get to the beach or the office. There was no one on the property after 5:30 to help. There was no working number to call and get to anyone in customer service. It was just terrible!!!
2022년 9월에 2박 숙박함

4/10 - 별로예요

Sonia

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Facilities were shabby. No restaurant, no amenities, no wi-fi. no prior notification to bring your own water for drinking and access to the beach was denied as they closed the beach to their paying guests to accommodate a private affair. Very disappointing experience.
2022년 8월에 2박 숙박함

8/10 - 좋아요

Daphton

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really love the beach and the river and the lawn was well manicured I would recommend this place to all my friends and definitely revisit
2022년 8월에 2박 숙박함
답변 제공: ANgella Bolton-Trowers 님, 2022년 8월 7일
Thank you for your feedback We are pleased you enjoyed and look forward to hosting you again. Maybe consider staying longer and enjoy the offer of spending 7 nights get the 8th night free.

4/10 - 별로예요

André

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Decadence avec Elegance
O hotel está localizado num berço de natureza exuberante e preservada. É o único meio de acesso a uma das mais bonitas praias que visitei na Jamaica, a Frenchman's Cove. O hotel que já viveu seus dias de glória no passado - A rainha Elisabeth e os Beatles se hospedaram ali no milênio passado - hoje vive, o que aparenta ser, seus últimos dias/semanas/meses de funcionamento. Não há serviço algum disponível aos hóspedes, nem mesmo a arrumação dos quartos, em 3 dias de estadia ninguém apareceu nem pra dar uma varrida. O café da manhã prometido no momento da reserva pelo site da Hotels.com não existe na realidade. Nos fizeram assinar um termo no check-in que constava, lá no meio daquele monte de texto, que nenhum serviço de café da manhã seria disponibilizado. Foi horrível para nós, pois nas redondezas do hotel não havia comércio algum. A única coisa que funciona ali é a segurança no portão do hotel por 24 horas e uma lanchonete, localizada na praia, até as 17 horas . A recepção não funciona de 7 às 20 horas como indicado, mas por volta das 8:30 às 18 horas, mas depende do dia também. Os jardins e a praia são muito limpos e preservados, porém a estrutura do hotel em si está ruindo. É uma pena que a maioria das praias jamaicanas sejam privadas. O hotel Frenchman's cove, se continuar com essa péssima prestação de serviço e estrutura caindo aos pedaços, provavelmente será fechado e a praia não será mais acessível. Foi o hotel mais caro que ficamos ao redor da Jamaica, e o pior.
2022년 5월에 3박 숙박함

6/10 - 괜찮아요

Celina

연인과의 여행
The beach was amazing but the property was very deserted. Maybe because of Covid. But there was nothing. No breakfast, no dinner. Only the Lunch at the small beach restaurant. I would recommend a daytrip to the Frenchman’s cove beach but not to stay at the resort.
2022년 4월에 3박 숙박함

2/10 - 너무 별로예요

Abby

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The A/C isn't working, the fan can’t regulate speed, the kettle doesn't work, the glass sliding door of the balcony won’t lock, plus there is NO telephone can calling customer service and NO television, I feel like I've gone back half a century, even there is strange smelling from bathroom at night, a smell of decay. HERE IS THE POINT, 2 people only in one room, you have to book 2 rooms if you have a little kid in your family, their manager said “I don’t care about how does your 3 people family to stay, kid stays with Mom or Dad or alone, anyway you have to separate in to 2 different rooms.”this is a strange idea that I have never heard before. And they have a false message: the price include breakfast. Unfortunately, there is NO any breakfast, bring something to eat with you or you will start new day with hungry.
2022년 4월에 2박 숙박함

8/10 - 좋아요

Elaine 님, Connecticut

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very peaceful! Road to the villa is too bad also outside need renovating. Need to modernised the property.
2020년 3월에 2박 숙박함
답변 제공: FMC 님, 2020년 3월 13일
Thank you for your feedback and we note your recommendation and can report despite our not wanted to lose the authenticity of Frenchman's era we are undergoing developments.

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
It is a shame that the buildings are in such disrepair as the location is beautiful and the staff is most helpful. As to the disrepair it has gone so far, that in the great house there was no hot water. The beach is wonderful of course.
2020년 3월에 4박 숙박함
답변 제공: FMC 님, 2020년 3월 13일
Thank you for taking the time to provide feedback. We are happy to state we are presently in the process of renovating and are concerned to hear of your experience as we had recently installed solar water heaters which are performing very well.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful older resort. We loved our villa! Peaceful and private. Easy to get to and find. Short drive to Blue Lagoon or into town.
2020년 3월에 3박 숙박함
답변 제공: FMC 님, 2020년 3월 17일
We appreciate you taking the time and your kind review. We sincerely hope you will be able to revisit us soon.

8/10 - 좋아요

실제 이용하신 고객

2020년 3월에 2박 숙박함
답변 제공: fmc 님, 2020년 3월 5일
Thank You for staying

10/10 - 훌륭해요

실제 이용하신 고객

2020년 2월에 3박 숙박함
답변 제공: FMC 님, 2020년 2월 29일
Please provide a review

10/10 - 훌륭해요

Malkia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Simply beautiful!
If you are no fuss this is the perfect place for you. Plus you get your own basically private beach. Don’t be fooled by other reviews. If you require fuss this is not for you.
2020년 2월에 3박 숙박함
답변 제공: fmc 님, 2020년 2월 25일
Thank you for sharing. We are elated you appreciate the simplicity of our property and the ambience of relaxing and enjoy nature. We do hope you will revisit

2/10 - 너무 별로예요

Aurelie 님, Strasbourg

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nous avons payé une chambre double 125e, à ce prix nous avons eu une chambre insalubre, des cafards dans la salle de bain, des serviettes déchirées, les toilettes étaient mal fixés au sol et dégoûtants. Les lampes de chevet déchirées et sales, la porte fenêtre devait se fermer avec un bâton de bois bref ... hallucinant pour le prix. Le petit dej était correct, le personnel également. On notera un manque de poubelles à proximité de la plage pas mal de détritus et des cafards sur la plage. Par contre le service client n’a rien fait pour nous. On nous a demandé d’écrire un mail et nous n’avons jamais eu de réponse. La plage était vraiment très belle.
2020년 2월에 1박 숙박함
답변 제공: FMC 님, 2020년 2월 25일
Dear Mr. Ghamo, We note your review and would like to advise we are not in receipt of your correspondence. If desired we ask you to forward the same to manager@frenchmanscove.com.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The beach is incredible. The property is spectacular. Loved my days in the "jungle", trees that smell just out of this world. The sounds in an eco-system that is rather untouched/unaltered. Exceptional. The hotel however, I was disappointed with. The breakfast offered rather few options (boiled eggs, toast, jam and fruits each morning), but that was ok. The worst was the water quality: terrible! The water from the dispenser smelled like rotten eggs. And when I opened the kettle in the cafeteria, it had clumps of food in it. My room was fine given that I didn't spend much time in it, but no little refrigerator, kettle, of hairdryer.
2020년 2월에 3박 숙박함
답변 제공: fmc 님, 2020년 2월 25일
We are astounded at the water quality and unsanitary conditions you mention, We are unable to comment as we are not aware of this being reported or happening. The breakfast offered and amenities present are dependent on room type chosen. We do hope if you will stay again, we can showcase our offerings.

4/10 - 별로예요

Sagine

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible, Unsanitary and Outdated Rooms
Bathrooms are extremely outdated. The toilets were running the entire time. Broken tiles. The towels had some odor. There were a lot of bugs in the room. The breakfast is a joke. The front desk person was not there in the morning and the guard didn't know what time she would be arriving. The only thing i I enjoyed was the beach. They need to update the rooms.
2020년 2월에 2박 숙박함
답변 제공: FMC 님, 2020년 2월 25일
Ms. Delly, We apologize you were not greeted by a receptionist the morning off your departure, this was due to an external emergency. As we continue to correspond via email we will discuss the rooming condition which you to date have not mentioned to us.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Praia maravilhosa, vale a pena conhecer. Mas serviço péssimo.
2019년 12월에 2박 숙박함
답변 제공: FMC 님, 2020년 1월 8일
Thank You for taking the time to review us. We regret that the service on the beach did not match your impression of the Beach itself. We will ensure the Beach Bar and Grill manager is appraised of your findings and aim to improve on your perception.

10/10 - 훌륭해요

Mark 님, Toronto

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Best beach ever a most see property and staff was great the manager Angela was the perfect host. The best customer service seen anywhere. The villa was good NEEDS TO UPDATE FURNITURE PROVIDE TV,INTERNET.
2019년 12월에 2박 숙박함
답변 제공: FMC 님, 2020년 1월 8일
Thank you for sharing appreciation for our beach and it was truly our pleasure hosting you. We note your recommendation for updated furnishings and happy to report we are in the process of these changes to better accommodate. Hoping to have you revisit.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 3박 숙박함
답변 제공: fmc 님, 2020년 1월 2일
Thank You for your reveiw

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is everything. We loved our villa... photos online don’t do it justice. The ocean view from our villa was amazing. There’s no WiFi in the room but this is a place where you should disconnect and unwind. I do wish the rooms came with soap shampoo conditioner. The breakfast was as basic as it gets. Fresh fruit and boiled egg Will return
2019년 12월에 1박 숙박함
답변 제공: FMC 님, 2019년 12월 15일
It is always pleasing when our guest understand our preference to disconnect and unwind. We take under advise the improvements suggested and look forward to hosting you once again. Thank you

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 12월에 3박 숙박함
답변 제공: FMC 님, 2019년 12월 11일
Thank you for taking the time to review. Seasons Greetings from the Frenchman's Family

6/10 - 괜찮아요

실제 이용하신 고객

2019년 10월에 4박 숙박함
답변 제공: FMC 님, 2019년 10월 16일
kindly note we are unable to see your review. Could you be so kind to retype and submit. thank you

6/10 - 괜찮아요

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2019년 9월에 2박 숙박함
답변 제공: FMC 님, 2019년 9월 16일
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2/10 - 너무 별로예요

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2019년 9월에 2박 숙박함
답변 제공: fmc 님, 2019년 10월 8일
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10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love the greenery and the nature of frenchman cove. What would make it more comfortable would be a television and a refrigerator.
2019년 8월에 2박 숙박함
답변 제공: FMC 님, 2019년 8월 22일
Thank you for expressing your love for the natural setting of our property. We note your recommendations, we aim to have our guest disconnect from electronic stimulation to better appreciate nature. From your review it can be identified you stayed in our standard room as these do not carry refrigerators and will consider the implementation of minibars but encourage you to revisit and enjoy our villas equipped with kitchenettes.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 8월에 1박 숙박함
답변 제공: FMC 님, 2019년 8월 19일
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2/10 - 너무 별로예요

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출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is old dirty bugs falling from the ceiling it’s looking like an abandoned place horrible
2019년 7월에 3박 숙박함
답변 제공: FMC 님, 2019년 7월 10일
We regret that you have viewed our property in such light but can assure you that we acknowledge being in a forest setting all precautions are taken in regards to pest control and property management.

2/10 - 너무 별로예요

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별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Literally the worst property I stayed in on the entire island. Nothing works. Old facility. Hard to take a shower when the cold water knob doesn't work. Hard to sleep when the air conditioning won't cool. Staff is apathetic and slow. No amenities. Nothing works, nobody cares. Isolated. We booked two days, barely stayed 12 hours before we high-tailed it out of there. Pathetic.
2019년 6월에 2박 숙박함

8/10 - 좋아요

Stephen

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic beach but rooms very tired and outdated. Few dining/bar facilities etc
2019년 6월에 1박 숙박함
답변 제공: FMC 님, 2019년 7월 8일
Thank you for your feedback. We appreciate hearing the views of our guests. We are happy to inform you that we are undergoing a refurbishing exercise of all accommodations to enhance the experience without losing the authenticity of Frenchman's. We take note of dining options. We do hope you will visit again soon and experience our improved property

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Insgesamt ist es eine wunderschöne Anlage, großzügig angelegte Parkanlage! Jede Villa steht für sich, so hat man keine unmittelbaren Nachbarn! Unsere Villa war sehr geräumig, alles da, was man braucht! Jedoch lässt der bauliche Zustand zu wünschen übrig! Hier besteht unbedingt Handlungsbedarf! Die Schiebetüren lassen sich nur mit erheblichem Kraftaufwand bewegen, das Warmwasser am Waschbecken im Bad lief nur tröpfchenweise und auf der Terrasse hätten wir uns bequemere Möbel gewünscht! In der Villa liefen uns mehrfach Kakerlaken über den Weg! Das Personal am Strand und der Strandbar ist sehr mit sich und ihren Mobiltelefonen beschäftigt! Der Strand könnte aufgeräumter sein (geharkt wird nicht)! So liegen schon morgens an diesem wunderschönen Strand u. a. Flaschen, Flaschenverschlüsse und Früchte (Nüsse) von den Bäumen herum!
2019년 6월에 4박 숙박함
답변 제공: FMC 님, 2019년 7월 8일
We regret your stay with us was not of the best experience and note your accounts of facilities, we will certainly investigate and ensure this reflection does not reoccur.

6/10 - 괜찮아요

ALEXIA

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
We stayed at a one bedrom villa for three nights. It was beautifull, clean and spacious. The whole place is really beautifull with a private beach and a river falling into the sea! But the villas have no internet access nor 3G by Digitel, as hot spots only worked at reception area and sometimes at the Great House. Also the window doors were very old and locking them was very difficult and took several minutes. Drawers were falling off as well as kitchenette's cupboards. Although the place was run down the service was helpfull and overall we enjoyed our stay.
2019년 1월에 3박 숙박함

10/10 - 훌륭해요

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단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is pretty outdated, but is clean and the grounds are pristine. The cove is absolutely amazing and you can sit on that beach for days.
2018년 12월에 2박 숙박함

6/10 - 괜찮아요

Gerardo 님, Montego Bay

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Basic room for the price paid; basically you are charge for the location ...our rooms did not have hot water; they only provide cheap soap; breakfast very sub-par.
2018년 11월에 1박 숙박함