We thank you very much for appreciating our services. We make constant efforts to improve our customer care in order to offer to precious clients like you the best that they deserve. Looking forward to seeing you again soon. Cordially

We thank you for your message as it encourages us to always do better to meet your highest satisfaction. Even in bad times we struggle to offer clients like you an opportunity to live their precious dreams. We look forward to seeing you again soon. Merry Christmas and Happy New Year.

Dear Jeannara We are happy that everything went great. We hope that the Birthday decorations were to your taste and that you enjoyed every minute of your stay with us. Be safe, happy and healthy until we see you again. Love always

We thank you for your comments and we are happy that you enjoyed your stay with us. We are looking forward to seeing you again soon Keep Safe, Happy and Healthy

Dear Client (Mrs. Sonet) We thank you for your review while we apologize for any inconvenience caused and the fact that we did not satisfy your expectations. We would like to emphasize though that our crew confirmed that the A/C was working normally in room 03 when the previous guest checked out and when that same room was cleaned, disinfected and prepared for you. Since we could never 100% control sudden technological malfunction we are always ready to accommodate our clients into another room when this happens. As far as the bed bugs, as soon as you mentioned their possible presence, the administration, fully aware of the danger that such bugs would represent for the whole hotel, immediately detached staff members to verify the fact and further more rapidly called the pest control experts on the matter to confirm the issue. Upon their arrival the very next day they carefully and thoroughly inspected the whole room (mattresses, boxes, sheets, covers, bedspreads, bed heads, furniture and floors) without finding any trace of bed bugs. We even asked them to proceed to the other room you were transferred to (room 07) and obtained the same negative result. We thank God that this was just an alert. May this note clears out the doubts that you had about our resort and washes away the bitter taste you carried while enjoying the peaceful ocean view and the magnificent sunset from your room’s patio. We appreciate your concern which gives us one more reason to always be careful and remain professional for the satisfaction of all our guests

We thank you for your comments. We are always working to improve our services for the most satisfaction of our guests.

We thank you for your comments. We are always working to improve the quality of our services for the most satisfaction of our guests.

We thank you for your comments and we are happy that you enjoyed your stay with us. For the A/C interruption, although we apologize for the inconvenience, we wish you had mentionned it at the front desk since it might have been a simple power supply issue which could have been solved in minutes. We hope to see you soon again

We thank you for your comments. We do have entertainment sometimes, depending on the time of the year and the occasion. We are glad that you were satisfied and we hope to see you again very soon

L'administration de Wahoo vous remercie de vos commentaires. Ce fut un plaisir de satisfaire vos désirs et nous espérons vous revoir très bientot.

We thank you for your comments. We apologize for the leak in the shower ceiling, caused by a worn A/C pipe, which is already fixed. We will continue training our newly hired reception staff and we hope to obtain your full satisfaction on your next visit at our property .

Merci de vos commentaires et de votre suggestion. Nos employés nous reviennent progressivement après la crise du Covid 19 avec toutes les précautions sanitaires toujours en vigueur. Nous nous soucions beaucoup de la santé et du bien-être de nos clients et essayons toujours de parfaire le service que nous leur offrons.

We thank you for your comments. We are happy that you enjoyed this experience at Wahoo and we look forward to seeing you again

We thank you for your post. We are happy that you had a nice stay and we hope to see you again soon. Wahoo team

It was a real pleasure having you with us. We thank you for your comments. We are working on increasing the speed of our service at the kitchen. We hope to see you soon again

We thank you for your comments. We are here to serve you and we are looking forward to seeing you again. Be safe, be healthy, be happy.

Dear guest We are sorry that our resort did not meet your expectations and satisfation. Something must have definitely gone wrong about the A/C, since all our rooms have remote controls. Besides it is included in our procedures that you do request to talk to the Manager when the staff do not fulfill your needs. As far as breakfast, we know that we did not have our regular buffet with fruits and omelets and pancake and our special haitian dish, but you could have ordered all this à la carte since breakfast is included in the price you paid. We are looking forward to making it up to you on your next visit and please accept our sincere apologies.

It was our pleasure to serve you. We will be happy to do it every time you come, because we love you.