스탠다드룸, 침실 1개 (Swim Out) | 객실 내 금고, 다리미/다리미판, 유아용 침대, 간이 침대

만트라 아쿠에노스 온 포트 여행 후기

4 out of 5
만트라 아쿠에노스 온 포트
3-5 Davidson Street, Port Douglas, QLD

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 621개 이용 후기 중 318개" "
평점 8 - 좋아요. 621개 이용 후기 중 222개" "
평점 6 - 괜찮아요. 621개 이용 후기 중 57개" "
평점 4 - 별로예요. 621개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 621개 이용 후기 중 4개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

2/10 - 너무 별로예요

Scott

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel cancelled my stay and won’t give me a refund
2023년 12월에 1박 숙박함
답변 제공: Emelia Rockliff- General Manager 님, 2024년 1월 1일
Dear Scott,We kindly ask you to remove this review as it is simply not true. All cancelled reservations are receiving a full refund, if you agent is refusing this you will need to contact them as the hotel in light of the devastating damage to the area since the recent weather events has approved FOC cancellations with full refunds to all stays. Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous

6/10 - 괜찮아요

Peter

가족 여행
좋아요: 청결 상태
Location was perfect. However the accommodation itself was musty and not well maintained. The shutters were broken and the room smelly. We had to access our own clean towels although I do believe if we paid extra the rooms would be serviced. Never saw any staff except at reception..these staff were friendly and polite.
2023년 11월에 3박 숙박함
답변 제공: Emelia Rockliff- General Manager 님, 2023년 12월 27일
Dear Peter,Thank you for your comments regarding your recent stay at Manta Aqueous. Your feedback is important to us so we can continue to strive for excellence in our services. I do apologise that you found the accommodation not well maintained- musty smells can be an issue in our FNQ climate and constant humidity- we do our best to mitigate this. As for the furnishings this is something we are working on with our owners to ensure modernisation of our units. Thank you again for your feedback and it is our hope that we can welcome you back to Mantra Aqueous. Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We loved our west & would definitely stay again. Pool area looked a little tired.
2023년 10월에 4박 숙박함
답변 제공: Emelia Rockliff- General Manager 님, 2023년 10월 23일
Dear Michelle, We very much appreciate your comments regarding your recent stay with us here at Mantra Aqueous. It is always so encouraging to hear of our guests positive experiences and I will be sure to share your comments with our team. Please rest assured we have a big pool refurbishment project on the horizon to ensure the upkeep of our resort.Thank you again and we look forward to welcoming you back to sunny Port Douglas!Warm Regards, Emelia RockliffGeneral Manager, Mantra Aqueous

10/10 - 훌륭해요

Kirsty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
A lovely hotel in a great location. Worth a visit to Port Douglas and this beautiful hotel.
2023년 10월에 4박 숙박함
답변 제공: Emelia Rockliff General Manager 님, 2023년 10월 17일
Dear Kirsty,Thank you so much for your wonderful comments regarding your recent stay with us here at Mantra Aqueous. We are so happy to hear you loved the location and found us worth the visit. I will be sure to share your feedback with our team where I know it will serve as an encouragement. Thank you once again and we hope to welcome you back some time soon. Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous

10/10 - 훌륭해요

Kirsty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Amazing hotel I couldn’t say anything bad about it. Friendly staff lovely rooms and nice Pools.
2023년 10월에 4박 숙박함
답변 제공: Emelia Rockliff- General Manager 님, 2023년 10월 17일
Dear Kirsty,Thank you so much for your lovely feedback on your recent stay! We are so lucky to have such a wonderful happy team who love what they do. I will be sure to share your lovely comments with the team who will be so happy to hear your feedback.Thank you once again and we look forward to welcoming you back. Warm regards,Emelia RockliffGeneral Manager, Mantra Aqueous

10/10 - 훌륭해요

Mrs E

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was spacious and had everything you needed. It was a 2 minute walk to the main strip and a couple of minutes to the beach. It was quiet and staff were so friendly.
2023년 10월에 3박 숙박함
답변 제공: Emelia Rockliff- General Manager 님, 2023년 10월 17일
Dear Mrs E,Thank you kindly for your lovely feedback regarding your recent stay with us here at Mantra Aqueous Port Douglas. It is always so encouraging to receive such positive feedback and I will be sure to share your comments with the team. We look forward to welcoming you back and trust your next stay will be as pleasant as the last. Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

4/10 - 별로예요

Charles

별로예요: 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Emelia Rockliff- General Manager 님, 2023년 10월 8일
Dear Charles,Thank you for taking to time to review your stay with us here at Mantra Aqueous. By the looks of things your stay did not quite meet your expectation and I would love to hear from you as to why and where we can improve. It is our hope that you allow us to welcome you back and provide you with a true Mantra Aqueous experience. Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

8/10 - 좋아요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to Macrossan Street
2023년 9월에 7박 숙박함
답변 제공: Emelia Rockliff General Manager 님, 2023년 9월 29일
Dear Heather,Thank you very much for taking the time to tell us about your most recent stay at Mantra Aqueous. It is always a pleasure to receive such positive responses and I will be sure to share the feedback with the team.Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The ladies on front desk was so nice and so helpful. I will be back. Thank you
2023년 9월에 4박 숙박함
답변 제공: Kind regards, Olena Fensom Front Office Manager 님, 2023년 9월 25일
Dear Amanda, Thank you so much for the highest mark on your recent stay at Mantra Aqueous! We are very pleased to know that we managed to tick all the boxes for you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience. We look forward to welcoming you to Mantra Aqueous again in the future.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함
답변 제공: Olena Fensom Front Office Manager 님, 2023년 9월 25일
Dear Susan, Thank you very much for the highest score on your recent stay. We really appreciate your positive feedback, and we are grateful that we had the opportunity to look after you. Kind regards,

8/10 - 좋아요

Anne-Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Stayed in the swim out apartment. Great space and utilities , outdated decor but not an issue, clean but there is a smell from chlorine when entering room but again didn’t bother us get used to it and open windows it’s fine , relaxing and quiet peaceful, friendly staff and great location so close to the Main Street , would definitely go back
2023년 9월에 7박 숙박함
답변 제공: Emelia Rockliff- General Manager 님, 2023년 9월 29일
Dear Anne-Marie,Thank you very much for your kind words regarding your recent stay at Mantra Aqueous. We are so lucky to have such a lovely team here as well as be so conveniently located to all the hot spots in town. Thank you also for your feedback regarding the decor- this is something we are working on. Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at the front desk were most helpful
2023년 8월에 11박 숙박함
답변 제공: Emelia Rockliff General Manager 님, 2023년 8월 31일
Dear Lawrence,Thank you very much for your wonderful feedback regarding our front desk team at Mantra Aqueous. We are very lucky to have such an amazing team and I am glad to hear this made a positive impact on your stay. We look forward to welcoming you back. Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous

4/10 - 별로예요

Nathan

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nice loaction but hotel has seen better days
The hotel is perfectly located but spend a bit extra to stay somewhere more modern and looked after. Bathroom was full of black mould and the ceiling fan barely moved. Rooms are not serviced and only two coffee pods were provided for a 4 night stay. When I asked for more at reception the advised we had to pay for them. Pool is run down and one of the filter covers broke as I walked over it. Pool is not heated and too cold in the winter months; nobody was using it. There was a spa on the balcony but all balconies need to be clear by 10pm. This place would have been nice in the early 00's but there are so many better places to stay in Port Douglas for a bit more than the $350 we paid here.
2023년 8월에 4박 숙박함
답변 제공: Emelia Rockliff General Manager 님, 2023년 8월 31일
Dear Nathan, Thank you for your feedback regarding your recent stay at Mantra Aqueous, and I do apologise that on this occasion your stay did not meet your expectations. Please rest assured we are taking the appropriate measures to address these issues and schedule upgrades with our owners so we may continue to provide guests with the experience they deserve. We hope to welcome you back and show you a true Mantra Aqueous experience. Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

10/10 - 훌륭해요

Graeme

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great quiet location and very good accommodation
2023년 8월에 4박 숙박함
답변 제공: Emelia Rockliff- General Manager 님, 2023년 8월 14일
Dear Graeme,Thank you for your comments regarding your recent stay- we are delighted to hear you had such a positive experience. We look forward to hopefully welcoming you back in the future. Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous

8/10 - 좋아요

Jacob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejlig rummelig lejlighed
Dejlig rummelig lejlighed. Meget central beliggenhed i forhold byens hovedgade med super restauranter, indkøb mm. Og kort afstand til marinaen
2023년 7월에 4박 숙박함
답변 제공: Emelia Rockliff 님, 2023년 8월 7일
Dear Jacob,Thank you for your comments regarding your recent stay at Mantra Aqueous. We look forward to welcoming you back.Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함
답변 제공: Emelia Rockliff 님, 2023년 7월 30일
Dear Tina,Thank you for your review from your most recent stay with us. We look forward to welcoming you back to mantra Aqueous in the future. Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous

10/10 - 훌륭해요

Euvgenia 님, Spring Lake

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent vacation home
2023년 6월에 3박 숙박함
답변 제공: Emelia Rockliff 님, 2023년 6월 25일
Dear Euvgenia,Thank you for your feedback regarding your recent stay at Mantra Aqueous, it is always such a pleasure receiving positive feedback. We look forward to welcoming you back in the future.Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous

8/10 - 좋아요

Johanna 님, Frankston South

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 4박 숙박함
답변 제공: Emelia Rockliff 님, 2023년 6월 18일
Dear Johanna,Thank you for your feedback regarding your recent stay at Mantra Aqueous. We are glad to hear you had a pleasant stay and look forward to being able to welcome you back when the opportunity arises. Kind regards, Emelia RockliffGeneral manager, mantra Aqueous

10/10 - 훌륭해요

Justin

2023년 6월에 1박 숙박함
답변 제공: Emelia Rockliff 님, 2023년 7월 30일
Dear Justin, Thank you for your review regarding our most recent stay- its always a pleasure to hear our guests had such a great time. We look forward to welcoming you back.Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous

10/10 - 훌륭해요

Carolyn

Good location, friendly staff
2023년 5월에 8박 숙박함
답변 제공: Emelia Rockliff 님, 2023년 6월 7일
Dear Carolyn,We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

8/10 - 좋아요

Debbbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, room had been painted since we were here last year. Looked nice and refreshed. Proximity to Macrosson Street and pubs and restaurants. Didn't like the noise in the middle of the night from the Night Owl shop who liked to slam shut the large bin lid multiple times every night. Had to buy ear plugs.
2023년 5월에 7박 숙박함
답변 제공: Emelia Rockliff 님, 2023년 6월 7일
Dear Debbie,We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We do apologise for the noise you encountered from the local shop and appreciate that you understand this is out of our control. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

8/10 - 좋아요

Troy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After hours access into the hotel can be tricky
2023년 5월에 1박 숙박함
답변 제공: Emelia Rockliff 님, 2023년 5월 24일
Dear Troy,Thank you for your comment regarding after-hours access to the resort. We do understand this can sometimes be an inconvenience to our guests and do ofer a 24 hour call service directly to the on-site manager who is able to assist in the event you cannot locate your room or parking. Thank you again for your feedback and we look forward to welcoming you back when time permits. Kind regards, Emelia RockliffGeneral ManagerMantra Aqueous On Port

8/10 - 좋아요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Good location. Property dated and noisy due to interconnecting rooms and shutters instead of curtains meant light came into the room all night from somewhere (possibly reception).
2023년 4월에 1박 숙박함
답변 제공: Olena Fensom 님, 2023년 5월 1일
Dear Helen, Thank you for your valuable feedback on your recent stay at Mantra Aqueous. We are delighted to know that you have enjoyed our convenient location and we appreciate your constructive comments regarding room state and facilities. Please accept our apologies for any inconvenience that have been caused. We will share your comment with our owners, as it serves as an encouragement to improve our facilities further. We are glad that you have had a nice stay overall and hope to welcome you back in future. Kind regards, Olena Fensom

10/10 - 훌륭해요

Gregory

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, very clean, and an easy walk to shopping and dining.
2023년 4월에 3박 숙박함
답변 제공: Adi 님, 2023년 4월 20일
Dear Greg,Thank you for the lovely feedback. We trust you enjoyed your stay with us.

10/10 - 훌륭해요

Paul

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2023년 4월에 2박 숙박함
답변 제공: Adi 님, 2023년 4월 7일
Dear Paul,Thank you for the feedback. We trust you enjoyed your stay with us.

8/10 - 좋아요

Kerryn

2023년 2월에 6박 숙박함
답변 제공: Adi 님, 2023년 4월 7일
Thank you for the Feedback

8/10 - 좋아요

Louise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 2월에 3박 숙박함
답변 제공: Adi 님, 2023년 4월 7일
Thank you for the Feedback

4/10 - 별로예요

Leya

2023년 2월에 2박 숙박함
답변 제공: Adi 님, 2023년 4월 7일
Thank you for the Feedback

8/10 - 좋아요

Susan

연인과의 여행
좋아요: 직원 및 서비스
We liked that it was close to Main Street staff where very nice and helpful. My only complaint was it was a little dated but still had everything you might need for your stay.
2023년 2월에 4박 숙박함
답변 제공: Adi 님, 2023년 2월 13일
Dear Susan,Thank you for the feedback. We are slowing working through the rooms & giving them soft refurb.Kind regards

10/10 - 훌륭해요

Ian

2023년 1월에 1박 숙박함
답변 제공: Adi 님, 2023년 2월 13일
Thank you for the feedback!

10/10 - 훌륭해요

Nishantha

답변 제공: Emelia 님, 2023년 6월 7일
Dear Nishantha,We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

10/10 - 훌륭해요

Annemarie

답변 제공: Emelia 님, 2023년 6월 7일
Dear Annemarie,We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

8/10 - 좋아요

Kimberly Kathryn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Opening the back door to enter the pool was pretty cool.
답변 제공: Adi 님, 2023년 2월 13일
Thank you for the feedback!

8/10 - 좋아요

biana

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2022년 12월에 1박 숙박함
답변 제공: Adi 님, 2023년 2월 13일
Thank you for the feedback!

10/10 - 훌륭해요

Wai Wang

2022년 11월에 1박 숙박함
답변 제공: Emelia 님, 2023년 6월 7일
Dear Wai Wang,We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

4/10 - 별로예요

Jake

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함
답변 제공: Emelia 님, 2023년 6월 8일
Dear Jake,We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

8/10 - 좋아요

Tony Ake

연인과의 여행
좋아요: 청결 상태
The room was very small, but we’ll appointed. Great air con!! Quiet, despite so close to Macrossan. The pools were great!
2022년 10월에 5박 숙박함
답변 제공: Adi 님, 2022년 10월 23일
Thank you for the feedback Tony. Hope you enjoyed your stay.

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As a cairns couple, the quick drive up the coast for a long weekend was great. The property had everything you need and walking distance from all the main attractions of Port Douglas. The staff were friendly, room clean and the pools either side private heaps of space to enjoy.
2022년 10월에 2박 숙박함
답변 제공: Adi 님, 2022년 10월 21일
Dear Rebecca,Thank you for the lovely feedback. We are glad you enjoyed your stay.We hope to welcome you back again in the near future.best regards

8/10 - 좋아요

Helen

2022년 9월에 2박 숙박함
답변 제공: Adi 님, 2022년 10월 21일
Thank you for the rating Helen

8/10 - 좋아요

Caroline

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location! However, we would expect the room to be a little better for the price we were paying. For instance, we found it unusual that the cutlery and glasses etc were just on the bottom of the cupboard under the sink rather than in a drawer of their own.
2022년 8월에 5박 숙박함
답변 제공: Adi 님, 2022년 8월 17일
Dear Caroline, Thank you for the feedback. We trust you enjoyed your stay with us. I have noted your comments & will ensure housekeeping is following correct procedure.

10/10 - 훌륭해요

Jeane

2022년 7월에 1박 숙박함
답변 제공: Adi 님, 2022년 8월 17일
Thank you for the rating, we trust you enjoyed your stay with us.

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 6박 숙박함
답변 제공: Emelia Rockliff 님, 2023년 6월 8일
Dear Amanda,We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

6/10 - 괜찮아요

Adam

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Very underwhelmed with this hotel. Pictures are deceiving and certainly not what was expected for a 4star hotel. Only positive was the location.
2022년 7월에 3박 숙박함
답변 제공: Emelia 님, 2023년 6월 8일
Dear Adam,We very much appreciate your comments regarding your stay at Mantra Aqueous Port Douglas. I apologise on this occasion that your expectations were not met.Thank you again for sharing your experience, and we hope your next visit will be much more enjoyable.Sincerely,Emelia RockliffGeneral Manager, Mantra Aqueous

6/10 - 괜찮아요

Maddi

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location and handy to have the kitchen available. Very noisy of an evening with people on the street due to not having adequate windows. Also a shame to have to pay additional for room servicing and towels.
2022년 6월에 4박 숙박함
답변 제공: Adi 님, 2022년 6월 23일
Dear Maddi, Thank you for the review. Sorry your stay wasn't as comfortable as you wish it would be. I am sure the noise on the street wasn't constant, but i can understand how it can disturb a peaceful holiday. Thank you for staying with us & we hope to see you again.

10/10 - 훌륭해요

Helen

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Hotel was clean. Staff friendly and it was close to everything. Will stay again.
2022년 6월에 1박 숙박함
답변 제공: Aditya 님, 2022년 6월 17일
Dear Helen, thank you for the lovely feedback, we trust you enjoyed your stay with us. We look forward to welcome you again. Kind regards

8/10 - 좋아요

Winnie

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
great location .
2022년 5월에 1박 숙박함
답변 제공: Olena Fensom 님, 2022년 5월 25일
Dear Winnie, Thank you for your kind feedback! We are glad that you enjoyed your stay and our convenient location. Please keep us in mind when planning your next holidays in Port Douglas. Warm regards,

10/10 - 훌륭해요

Edward William

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location easy access to all shops restaurants. Quiet peaceful. Would recommend this property and stay here again.
2022년 4월에 16박 숙박함
답변 제공: Olena Fensom 님, 2022년 5월 25일
Dear Edward, Thank you for your recent stay at Mantra Aqueous and your wonderful review! We are delighted to know that we could tick all boxes for you. Hope to welcome you back in the nearest future! Warm regards,

10/10 - 훌륭해요

Janine

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great pools. Friendly and helpful staff.
2022년 4월에 7박 숙박함
답변 제공: Adi 님, 2022년 5월 5일
Thank you for the lovely feedback

8/10 - 좋아요

Marilyn

좋아요: 청결 상태, 편의 시설/서비스
Elena, ( I think that’s her name) at the reception was very helpful when I forgot my engagement ring in one of the bedside tables. She organised for it to be dropped off at the hotel where we were staying in Cairns. Thank You Elena😊 and to the rest of the friendly staff.
2022년 4월에 5박 숙박함
답변 제공: Adi 님, 2022년 5월 5일
Thank you for the lovely feedback Marilyn, i will pass your regards to Elena.

10/10 - 훌륭해요

Michelle

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good value for money. Good location
2022년 4월에 1박 숙박함
답변 제공: Adi 님, 2022년 4월 30일
Dear Michelle, Thank you for the lovely feedback. We trust you enjoyed your stay with us. Kind regards