Lovely to read our housekeeping team exceeded your expectation. That is our overall aim so it was lovely to read your words, acknowledging this. We hope to see you again for another Port Douglas scape one day.

Thank you min kyung. Very pleased we were able to help you have an enjoyable Christmas. May you new year celebrations also be enjoyable and a fabulous start to a great year for you, regards, Murray

Thanks Paul for your feedback. Pleased you had a good stay, If you do have any suggestions of things we need to work on, please please feel to contact the manager directly.

Thanks Shelley, so lovely to know you and the family enjoyed your stay. WE look forward to welcoming you back. Regards, Murray

Thanks Emily, Thank you for your lovely review. Very pleased to read you had a lovely stay. We hope to have the pleasure of having you stay with us again on your next visit to the tropical north.

Thank you for your lovely review. We are delighted yoiu had a great stay with us and Jenn helped you get the most out of your time here. There really are some fabulous places up here in the North. We hope we will have the opportunity to welcome you back some time in the future.

Thank you Mathew for your feedback. It is appreciated. Hope to welcome you back again one day.

Thanks Nilesh for your lovely review. So pleased to read you had an enjoyable stay. We certainly will appreciate any recommendations you make to your friends and family.

Thanks Danielle, Yes you are spot on, the weeds are winning at the moment with the amount of rains we have been having. Our gardening contractor has been busy helping remove some of the flood debris around the region which is a bit of a priority at them moment. We hope to catch up soon. Thanks for staying with us. Lovely to read you had a wonderful day.

Thanks Weisi, So pleased to read you had a great stay. Please come back and visit us again in 2024.

Thanks James, what challenging times these are at the moment with the cyclone and flooding. Pleased you missed the flooding bit! Thanks for your review. Trust you had a safe trip home.

So pleased to read you liked your stay with us. The team always enjoy helping our guests get the most out of their time in the region and have a enjoyable stay .

Thanks Melinda, Glad to read you enjoyed the room and our pool areas. I hope your batteries have now been recharged and you are ready for a busy festive season.

Thank you Neelam for your detailed review. We are pleased that overall you had a great stay. Apo9logies for the cleaning issues you encountered and missing the spoon that you did report. We do hope to welcome you back one day.

Thanks Jessica, great to read you enjoyed your time with us. We appreciated that you chose to stay with us and hope to welcome you back again one day.

Your feedback on the staff is very much appreciated., The team love help0ing our guests get the most out of their time in Port Douglas.

Thanks Tanja, We hope to see you again some time. Please tell your friends about us as well.

Thanks Ally, Its been challenging ties of late with the cyclone! Hope you will find the opportunity to return 2024.

Thanks John, so pleased you enjoyed your stay. Thank you for telling everyone about us,

Thanks Sue, There are certainly options closer to the main street, however they are usually more expensive. If you add the cost of the shuttle price you will find this balances out if being out of town was an issue for you. Thanks for choosing to stay with us.

Thanks Mark, we appreciate you took the time to leave a rating for us. Hope to welcome you back one day. Cheers,Murray

Thank you. Its been a work in progress for a little while now. Just a bit more work on the in-pool garden beds. But then I will probably find something else :-) Hope to show you when you next return.

It is always pleasing to read when what we provide at our property works out so well for the guest. We are delighted you had a lovely stay and hope to welcome you back again some time in the future.

Thank you Shella, we appreciated that you chose to stay with us. Hope you got some great memories of your visit to the tropical north and hope you will visit the region again.

Thank you Tharindu, it was a pleasure having you all stay. Our apartments are quite large and with 6 pool s to choose from there is always a good chance you can find a pool without too much noise.

Many Thanks Nicholle, we very appreciate your feedback and was lovely to read you were very happy with your stay. We do hope we will have the opportunity to welcome you back for another tropical escape. Best, Murray

There is no better accolade than a return guest telling others they are looking forward to their next visit. Thank you for your confidence in us. We are pleased we can make your stays in Port Douglas homely.

Thanks Merelyn, was lovely to read you had a good break in Port Douglas and enjoyed your stay with us. Please tell your friends about us as well. A hire car is good, but a value option is a multi-day shuttle bus pass. particularly if you like to keep your fluids up in the tropics. Hope to welcome you back one day.,

In busy times carparking can me tight on-site but as you are aware there is no shortage of nearby carparking. Unfortunately the smell of smoke wafts from balcony to balcony so it affects nearby guests who are trying to enjoy their holiday too.

Thank you for your kind works about our staff. i am pleased to know they helped make your stay enjoyable.

Thanks Linda, appreciate the feedback. lovely to know you enjoyed your stay.

Thanks Vicki, pleased to read you had a great stay and thank you for any recommendations you pass onto your fvamily and friends. That is really appreciated. Regards,

lovely to know you had a lovely stay. Hope to welcome you back again next year

Thanks Elisabete, Please let us know directly if you have any suggestions for improvement.

Hi Wesley, yes you are right, the leaves do get away from us particularly in windy weather. Pleased you had a great stay. We are always working on improvements both to the public areas and the rooms. We do try and address maintenance issues when the specifics are advised to us.

Thanks Ross for your 'tough' review. We advise on the website what our facilities are so it disappoints us as well when our guests expectations are not met. Not we do have apartments which are about 4 times the size of the hotel rooms, at a different price which offer a lot more.

Thanks for your feedback Richard. Trust you had a good trip home. Regards, Murray

Thanks Robert. Please you enjoyed your stay. If there was anything you think we could have improved, please feel free to contact the hotel manager.

Krustyl, lovely to read your feedback. so pleased you had a nice break and enjoyed the property. We hope to see you visiting the tropical north again in the not-too-distant future.

Great to read you enjoyed the swim-out room you booked. Thanks for choosing to stay with us and please tell your friends about us.

Thank you for the lovely feedback. :-) Its always a pleasure to look after lovely people. Pleased to read you enjoyed our pool areas. School holiday periods does mean a lot of children can be around from time to time, and how noisy they are really depends on the parents! Pleased though it didn't interfere too much with you stay. Love to have you back some time.

Thank you Laura for this feedback and our sincere apologies for not getting the hot water resolved for you in a more timely fashion. Not always easy to get tradespeople to attend as soon as we need them. So pleased to read you enjoyed your time in Port Douglas. It was a bit of a mixed bag with the weather and hope on your next visit it is more kind. Thank you for choosing to stay with us.

Thank you Rusty for choosing to stay with us. We appreciated your business and hope you will find a reason to visit us again.

Hi Nina, lovely to have you stay. The beach walk to town is such a great way to start the day. Particularly spectacular if you can get down there for sunrise. The beach is only a 4 minute walk to the beach from the resort. Look forward to welcoming you back

Thanks Cassandra, was a pleasure to have you stay and hope we can welcome you back sometime

Thanks Trace for your lovely feedback. It was a pleasure to have you stay and lovely to know you plan to stay again. We look forward to welcoming you back.

We thank you for your feedback and we are sorry your room did not meet your expectations. There were certainly issues that needed to be addressed which I am pleased to say I can confirm have been addressed as I have personally inspected the room. should you choose to stay with us again Let me know once booked and I will arrange a complimentary room upgrade as a gesture of apology for the issues from your stay.