야외 수영장, 07:00 ~ 21:00 오픈, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

라마다 리조트 바이 윈덤 포트 더글러스 여행 후기

4 out of 5
라마다 리조트 바이 윈덤 포트 더글러스
316 Port Douglas Road, Port Douglas, QLD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 752개 이용 후기 중 334개" "
평점 8 - 좋아요. 752개 이용 후기 중 278개" "
평점 6 - 괜찮아요. 752개 이용 후기 중 96개" "
평점 4 - 별로예요. 752개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 752개 이용 후기 중 12개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Minji

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아침식사 레스토랑의 여자 직원분이 너무 친절했어요.

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a great stay at the Ramada! The staff was immediately welcoming and gave us directions and recommendations of where to eat in the area. The room was spacious. We dined at the restaurant for breakfast and it’s a great option to have on the premise. Though we didn’t use the pool, it looked wonderful! It is located a bit outside of town but there are regular local shuttles that you can pay for to get into town and back. It was convenient and made our lives much easier when figuring out how to get around. We would recommend the Ramada.
2024년 3월에 3박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 24일
Thank you so much Laura for your wonderful review, we are very glad you enjoyed your stay! We look forward to having you back next time.

10/10 - 훌륭해요

Sonya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet. Friendly.
2024년 2월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 17일
We are glad you enjoyed your stay with us and we look forward to seeing you again! Cheers.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Guest Relations 님, 2024년 3월 2일
Thanks for your feedback, we are always looking for ways to improve our resort.

10/10 - 훌륭해요

Kathryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful grounds, clean room, great pool, friendly staff, swim up bar :)
2024년 1월에 4박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 17일
We are glad you enjoyed your stay with us and we look forward to seeing you again! Cheers.

8/10 - 좋아요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wish more parking spaces were available.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2024년 2월 17일
We are glad you enjoyed your stay with us and we look forward to seeing you again! Cheers.

10/10 - 훌륭해요

Sam

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love it here... we'll be back.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

James William

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent resort will be going back !
2023년 11월에 4박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 29일
Thank you for your review, we look forward to seeing you next time!

6/10 - 괜찮아요

Glen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very clean and nice rooms. Staff were very friendly
2023년 11월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 25일
Thank you for your feedback, we hope you enjoyed your stay. Safe travels!

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Toilet tissue holder design is terrible, the entire roll of paper comes off very easily.
2023년 11월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 25일
Thank you or your feedback, we hope you enjoyed your stay! Safe travels,

8/10 - 좋아요

katie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cool atmosphere. Room was spacious but in need of updates in the bathroom - comfortable though so it’s just a preference
2023년 11월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 11월 11일
Thank you for your lovely feedback! We are glad you enjoyed your stay, we look forward to having you back. Cheers!

10/10 - 훌륭해요

SIMONE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant resort close to beach!
2023년 10월에 4박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 23일
Thank you for the lovely review, we are so glad you enjoyed your stay. We look forward to seeing you again soon!

6/10 - 괜찮아요

Megan

2023년 10월에 2박 숙박함
답변 제공: JO 님, 2023년 10월 29일
Thank you for your review

4/10 - 별로예요

B A

출장 여행
Room not as advertised.
Booked Standard King room upon checkin room was nothing like what is shown online. The room I received was old, had some minor refurbishment done but nothing like images online. The photos online show new refurbished rooms with walk in showers however my room was old and had to step into the bath to shower. Also the only GlutenFree option on the breakfast menu was a bowl of fruit salad and no other options. Luckily I was only sleeping here whilst attending a conference in another nearby resort.
2023년 10월에 3박 숙박함
답변 제공: Jo 님, 2023년 10월 29일
Thank you for your feedback - on checking the website, I can confirm that the room type that you booked does not show walk in showers and the photos on the website do represent the room type that you booked. Also, there are plenty of GF options available, you just need to speak to the team which is noted on the menu.

10/10 - 훌륭해요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing! We had an issue with our ac. They fixed the problem right away. Pool was great for kids! Thanks for a great stay!
2023년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 5일
We are so glad you enjoyed your stay with us, we look forward to seeing you again soon!

8/10 - 좋아요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
a
2023년 9월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 25일
Thank you for your feedback, we are glad you enjoyed your stay! See you next time.

8/10 - 좋아요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 9월에 4박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 23일
We are glad you enjoyed your stay, we look forward to seeing you again!

10/10 - 훌륭해요

Karen Margaret Ann

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Had a great time. Will choose Ramada PD again. A big Thankyou to Lucy and Noli at reception. We appreciate everything you both did to make our stay fun and enjoyable.
2023년 8월에 8박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 8일
Thank you for your lovely review, we certainly look forward to seeing you again. Cheers!

10/10 - 훌륭해요

Dylan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Next time will be a longer stay!
Lovely stay, great amenities and friendly staff.
2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 2일
Thank you so much for your review, we are glad you enjoyed your stay. Looking forward to seeing you next time! Cheers.

10/10 - 훌륭해요

bob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and clean with good amenities and pool
2023년 8월에 3박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 2일
Thank you so much for your review, we are glad you enjoyed your stay. Looking forward to seeing you next time! Cheers.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스
no cooking facilities
2023년 8월에 7박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 23일
Thank you for your feedback.

4/10 - 별로예요

Christine

2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 23일
Thank you for your feedback.

10/10 - 훌륭해요

Camila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 26일
Thank you for your feedback, we look forward to having you stay with us again! Cheers.

8/10 - 좋아요

Niall

좋아요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 26일
Thank you for your feedback, we look forward to having you stay with us again! Cheers.

8/10 - 좋아요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Nice stay but property could be updated.
2023년 8월에 6박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 13일
Thank you for your feedback, we are glad you enjoyed your stay. Cheers!

10/10 - 훌륭해요

Amanda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff
2023년 8월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 11일
Thank you for your review, we look forward to seeing you again. Cheers!

8/10 - 좋아요

Petra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the outdoor pool and pond area. Very relaxing.
2023년 7월에 7박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 11일
Thank you for your review, we look forward to seeing you again. Cheers!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 4박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 30일
Thank you for the lovely review, we look forward to having you stay with us again! Cheers

8/10 - 좋아요

Michael Vollmer Sharelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ramada was a comfortable, easy going resort with a really nice setting and great facilities. The staff were always friendly and very helpful. Would always consider staying there again if going back to Port Douglas.
2023년 7월에 7박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 29일
Thank you for your lovely review, we look forward to seeing you next time! Cheers.

10/10 - 훌륭해요

Luci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Ramada is a lovely place to stay. The staff are excellent, pool is nice and warm, and the standard hotel room was spacious and comfortable. It is a little out of town but the shuttles run all the time so not a problem. The dining menu at the Ramada is a little limited but otherwise I had a great stay.
2023년 7월에 6박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 23일
We are so glad you enjoyed your stay, we look forward to seeing you next time. Thank you!

10/10 - 훌륭해요

Anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a lovely few days at this resort. We were very pleasantly surprised about how aesthetically pleasing the accommodation facilities were and the resort was very well appointed for the price point. Incredible value for money for what you get. 10/10 staff friendliness and customer service. Perfect for a family or couple. Local shuttles running all day and well into the night made this a very convenient place to stay. Highly recommend this resort.
2023년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 23일
We are so glad you enjoyed your stay, we look forward to seeing you next time. Thank you!

8/10 - 좋아요

Angela Louise

2023년 7월에 4박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 11일
Thank you for your review, we look forward to seeing you again. Cheers!

10/10 - 훌륭해요

Jodie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front office and restaurant staff were fantastic. Room was clean and comfortable. Only negative was going to the Wyndham Holiday Time Share presentation where the staff here were initially very welcoming but pressed very hard to make you sign up. When we said we needed more time than an hour to decided on spending thousands of dollars, attitudes changed very quickly to the negative. To be fair, we did get $100 towards our stay and a bottle of wine but we wouldn’t recommend people to go to the presentation or sign up to the deal.
2023년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 23일
We are so glad you enjoyed your stay, we look forward to seeing you next time. Thank you!

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and resort
We had two nights here. The ladies on the front desk were very welcoming and friendly. Unfortunately the lift was still not working (others have commented on this) so had to drag all our cases (were in Australia awhile) up to level 3. Room a little on the tired side but was clean and spacious. Short walk to beach. Nice pool area. Would stay again.
2023년 7월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 23일
We are so glad you enjoyed your stay, we look forward to seeing you next time. Thank you!

8/10 - 좋아요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for the price
2023년 6월에 5박 숙박함
답변 제공: Guest Relations 님, 2023년 7월 6일
Thank you, we are glad you enjoyed your stay. See you next time!

2/10 - 너무 별로예요

Phillip

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty
Room was not cleaned , Reception said they only do a light clean, nothing done except for coffee changed . Blood stain sheets weren't replaced . Had to get replacement towels from reception . Hotel also didn't honor gold status benefits. Had to park in the street due to a number of caravans and campers and overfull skips , using multi car parking spaces . Lift weren't working , hotel not suitable for disabled persons. Location was good , pool was clean and landscaping was nice . overall was dirty and lack of modernization and a lack of TLC .
2023년 6월에 4박 숙박함
답변 제공: guest services 님, 2023년 7월 10일
Hi Phillip, thank you for your feedback. We apologise that your stay was disrupted whilst we make much needed improvements to our facilities. I will be sure to pass on your other feedback to the teams concerned for their review.

10/10 - 훌륭해요

Pauline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Such a beautiful setting and friendly staff. Definitely coming back to stay.
2023년 6월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 27일
We are glad you enjoyed your stay and look forward to seeing you again!

6/10 - 괜찮아요

Amber

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We couldn’t sleep due to the thin walls. You can hear people shower, talk, babies cry, you name it. If someone does it and you have an adjoining room you are going to know about it as the walls are not insulated enough. One night we listened to our neighbour pee. We asked reception for a room change or ear plugs but they had a hard no policy. We had to just cop it. Two nights of no sleep, so we were glad we were out of there at the end. Such a shame as the facilities and the access to the beach was great. Only a 35 minute beach walk to town and the pool was nice. I’d avoid if you are needing to unwind.
2023년 6월에 2박 숙박함
답변 제공: Guest Services 님, 2023년 7월 10일
Hi Amber, I am sorry that we were unable to accommodate a room change for you during your stay with us. Thank you for the feedback, we appreciate it as it helps us to improve on our service.

10/10 - 훌륭해요

Kara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We'll be back!
We arrived and did not expect how stunning it was. I must have been looking at old pictures or something. The resort was more of a tropical hideaway and we wish we stayed longer. With a lovely restaurant, pool, friendly staff, and places to relax, we lacked nothing. It is a bit of a walk from town but taxis are always coming by. The resort also helped significantly in helping book transit to and from Cairns airport. You will not regret a stay here!
2023년 5월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 6월 14일
Thank you for your lovely review, we are so glad you enjoyed your stay! See you next time.

10/10 - 훌륭해요

Anshuman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is a great place to stay, specially if you have your own transport, it’s about 2km from the shops area. Like the heated pool surrounded by tropical plants. Relaxing poolside dining area. Nice food.
2023년 5월에 2박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 27일
Thank you so much for your feedback, we are glad you enjoyed your stay. Looking forward to having you back next time. Cheers!

8/10 - 좋아요

LIza

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Pool chlorine issues..my swimmers are ruined. Bed sheets didn't fit and made sleeping quite uncomfortable (even though bed itself could have been very comfy. limited parking......otherwise, lovely venue, staff were great and helpful. nice and quiet, well looked after
2023년 5월에 4박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 25일
Thank you for your feedback, we have been trying to find a balance in our pool chlorination for some time and every bit helps. Hope to see you again soon!

8/10 - 좋아요

Penny

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a group of 9 staying for a long overdue catch-up. The resort suited our needs perfectly as we wanted a place to relax where we could do everything without having to travel outside the resort if we didn’t want to. It’s very easy and cost effective to get around using the local shuttle service. The room my partner and I stayed in was excellent. Much bigger than we expected a standard hotel room to be. The bed was comfy, it had a sofa and desk area, it even had a bath! The pool was shaded and was a great spot to hang out. The swim up bar and daily cocktail specials made our stay fun. The only downside was that the pool completely bleached our swimmers so they are now unwearable. The resort menu is also quite limited for people with dietary restrictions. We enjoyed ourselves at this resort and would recommend if you’re looking for a relaxing break where you can just chill out.
답변 제공: Guest Relations 님, 2023년 5월 17일
Thank you Penny, we are so glad you enjoyed your stay with us! As we are in the rainforest it is hard to find a balance in the pool chlorination, we appreciate the feedback as we work to find that balance. We look forward to seeing you again in the future!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
Wouldn't stay again with current reception staff
The resort itself is okay, aging Abit, food and drink priced like a resort ( too be expected) and there isn't a whole lot to do at the resort except swim, drink and use a wonky ping-pong table or pay to use the old gritty air hockey table but only till 9pm as they close everything after then. Most of reception staff are terrible, they are easily the worst part of my stay. Would recommend oaks just across the road and avoid the Ramada
2023년 5월에 4박 숙박함
답변 제공: Guest Relations 님, 2023년 5월 11일
Thank you for your feedback, we are sorry you did not enjoy your stay with us. We will pass on your comments to the appropriate departments for their review.

8/10 - 좋아요

Brittany

2023년 4월에 2박 숙박함
답변 제공: Jo 님, 2023년 5월 4일
Hi Brittany, we are so pleased that you enjoyed your stay and look forward to seeing you again!

10/10 - 훌륭해요

KRISTY

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place, the only place we will stay in Port Douglas. Rooms are clean and spacious, area is quite and the facility is beautifully landscaped with perfect gardens.
2023년 4월에 4박 숙박함
답변 제공: Jo 님, 2023년 5월 4일
Thanks for the great review! We're glad you enjoyed your stay.

8/10 - 좋아요

Stuart James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall property was good, however liquor license restrictioned my personal use, additional smoking areas would be better.
2023년 4월에 6박 숙박함
답변 제공: Jo 님, 2023년 5월 4일
We always appreciate your feedback as it helps us improve our experience. Glad you enjoyed your stay.

10/10 - 훌륭해요

Greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property
2023년 3월에 5박 숙박함
답변 제공: JO 님, 2023년 5월 4일
Thank you!

10/10 - 훌륭해요

Katja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Haben eine weitere Nacht gebucht weil das Resort so schön ist. Einziger Minuspunkt: Speisekarte ist etwas mager und bei Pommes Frittes bin ich der Meinung muss man nicht sparsam sein. Wir hatten beim Burger gefühlt 10 Fritten auf dem Teller.
2023년 3월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 3월 17일
Thank you we are glad you enjoyed your stay

10/10 - 훌륭해요

Rita 님, Etobicoke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A resort type hotel with full amenities, clean & comfortable. The only negative was the hotel staff trying to get us to view a 90 min presentation….likely time share…we opted out.
2023년 2월에 3박 숙박함
답변 제공: Guest Services 님, 2023년 3월 17일
Thank you we are glad you enjoyed your stay