BBQ/피크닉 공간
예약 가능 여부 확인

시스케이프 홀리데이 - 트로픽 샌즈 여행 후기

3.5 out of 5
시스케이프 홀리데이 - 트로픽 샌즈
21 Davidson Street, Port Douglas, QLD

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 63개 이용 후기 중 15개" "
평점 8 - 좋아요. 63개 이용 후기 중 31개" "
평점 6 - 괜찮아요. 63개 이용 후기 중 7개" "
평점 4 - 별로예요. 63개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 63개 이용 후기 중 2개" "

7.6/10

청결 상태

7.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

adrian

좋아요: 청결 상태, 객실의 편안함
Did the job
Not sure how deluxe our booking was versus the standard. Our room had an outdoor setting as the indoor table and chairs and Just lacked the better detail of other apartments we’ve booked in PD, such as there was no tea towel, rusty chairs around the balcony table etc. Served it’s purpose. Very close to Macrossan which was handy.
2023년 6월에 3박 숙박함

8/10 - 좋아요

Greg

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 7박 숙박함

10/10 - 훌륭해요

Valerie

2023년 3월에 5박 숙박함
답변 제공: Seascape Holidays Team. 님, 2023년 3월 26일
Thank you for your great review. Glad you enjoyed your stay

4/10 - 별로예요

Gillian

2023년 3월에 3박 숙박함
답변 제공: Seascape Holidays Team. 님, 2023년 3월 26일
Thank you for the score

4/10 - 별로예요

Rick

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Nice and close to town
2022년 9월에 7박 숙박함
답변 제공: Seascape Holidays Team 님, 2022년 10월 17일
Hi, Rick, We are glad that you enjoyed the location of the property, but are sorry to hear that you had an overall negative experience. That is never our intention, and if you are able to let us know how we can improve in the future, we would love your feedback. We wish you the absolute best in all of your future travels. Kind Regards,Seascape Holidays Team.

6/10 - 괜찮아요

Monica

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Close to everything. Needed repairs.
2022년 7월에 3박 숙박함
답변 제공: Seascape Holidays Team 님, 2022년 7월 8일
Hi Monica, thanks for the feedback. I will pass this on to the owner.

8/10 - 좋아요

James Arthur

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Flat walk to all amenities but bathroom floor was dirty and bathmat too small
2022년 5월에 7박 숙박함
답변 제공: Seascape Holidays Team 님, 2022년 5월 10일
Thank you for bringing this to our attention, James, we will notify our housekeepers and ensure that standards are being met. We hope that the rest of your room was more to your liking.

8/10 - 좋아요

Lynette

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 5박 숙박함
답변 제공: Seascape Holidays Team 님, 2022년 5월 10일
Thank you for your review, and we wish you the best of luck in your future travels.

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스
2021년 10월에 5박 숙박함
답변 제공: Tomj 님, 2021년 10월 31일
Thank you for your rating. I hope you enjoyed your stay

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 6박 숙박함

6/10 - 괜찮아요

Shelley 님, Townsville Qld

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Fridge was very noisy. Wifi wasn't working. Bed and pillows were terrible. Property was clean and functional though, and the grounds were lovely. Only a short walk to shops which was also a plus.
2020년 9월에 5박 숙박함
답변 제공: Tom 님, 2020년 9월 26일
Hi Shelley. Thank you for your feedback. I will certainly look in to the issues you had and apologize for the inconvenience that may have caused.

8/10 - 좋아요

Turg 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very spacious well kept property in a good location. Would have been even better if the wi-fi was operational - appreciate it's due to the failure of the service provider.
2020년 8월에 4박 숙박함
답변 제공: Tom 님, 2020년 9월 8일
Thank you for the review Turg. I am sorry for the failed WiFi. It is now finally fixed!!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The guys at seascape are so welcoming and the unit is in a terrific location Easy stroll to everything
2020년 7월에 3박 숙박함
답변 제공: Tom 님, 2020년 7월 28일
Thank you for your positive response and for supporting us in Port Douglas

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 3박 숙박함
답변 제공: Frank 님, 2019년 10월 22일
Thanks for the review Patrick. So glad you enjoyed your time here in Port Douglas. Come visit us again.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tropic Sands has everything I require whilst participating in Port Douglas Race Week. Property is within walking distance to town, marina and Port Douglas Yacht Club. I am a return stayer and I will most definitely be back. Thank you.
2019년 5월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 6박 숙박함
답변 제공: Tom 님, 2019년 5월 29일
Thank you

6/10 - 괜찮아요

Vanessa 님, Utrecht

좋아요: 직원 및 서비스
Staff was nice. I liked the free washing facilities in common area and machines were quite new. Parking below is convenient if you have a car. Apartment was quite spacious. Accommodation is quite worn in primary facilities - light stands and tv clearly updated but would prefer a good mattress instead. Towels and sheets nice and clean. Overall room well cleaned. Bed and mattress extremely worn out and very uncomfortable to sleep in. Really needs to be updated. Had some issues with creepy crawlies in the apartment. All utensils etc provided in kitchen which is nice, however they were all very dirty so ended up not using them. There is no fan in the bathroom, so gets very steamy. Limited toilet paper provided and cleaning only happens with stays as of 8 nights, in between cleaning possible upon charge. There was a bit of a gap between the front door and frame which was inviting to mozzies. There is no reception on the premises and check in is not available at the accommodation itself. You will receive an email with check in directions which is about 5 min away by car and about 13 min walk. You do have to throw away your own trash upon departure which I always find to be a bit of a hassle.
2019년 5월에 5박 숙박함
답변 제공: Frank 님, 2019년 5월 22일
Thanks for taking the time to help us improve our properties.

8/10 - 좋아요

Mckenzie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location , easy walk into town. plenty of space
2019년 5월에 5박 숙박함
답변 제공: Frank 님, 2019년 5월 22일
Thanks for your review

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함
답변 제공: Ian 님, 2019년 1월 8일
Thanks for the review

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Air conditioning is too noisy. Need more toiletries if guests staying more than 3 nights.
2018년 12월에 6박 숙박함
답변 제공: SH 님, 2019년 1월 1일
Thank you for your review and thank you for staying with Seascape Holidays, We have received your feedback and are working towards changes to make each guests stay a great one.

4/10 - 별로예요

Beck 님, Melbourne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No staff on site. Room wasn't very clean, had to buy my own toilet paper and take out my garbage on the last day. Stayed for 5 nights and only received 1 set of towels. The pool was closed for a day without notice so the deck could be stained which also meant access to the apartments was through the garage. The pool was way too warm anyway.
2018년 11월에 5박 숙박함
답변 제공: SH 님, 2018년 12월 18일
Hi Beck, We are incredibly grateful that you took the time out to leave us this Review. We are extremely sorry to hear about this, and even more sorry to have disappointed a Guest. Next time, please contact the property manager all our contact details were on the office window. We'd like to make sure that such mistakes don't happen again. We want to hear all about your concerns and address them in the most suitable way. Your feedback makes us better.

8/10 - 좋아요

Isa 님, Hong Kong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice apartment for the money.
This apartment is close to almost everything (Main Street, beach, brewery, etc.). We‘ve booked our apartment with shuttle service and everything went smooth. Sarah at the reception was fantastic and so helpful. Again, it’s a self serviced apartment, so don’t expecting daily cleanings. Only negative, BBQ was out of gas. Would always come back again.
2018년 9월에 5박 숙박함
답변 제공: SH 님, 2018년 10월 2일
Hi Isa, Thank you for your review, we do our best to make all our guest have the best possible experience from check in to check out. It was a pleasure having your stay with us. Hope to See you again soon in Sunny Port Douglas!

8/10 - 좋아요

Deb 님, Regional South Australia

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great location close to the beach, marina and short walk to the Restaurant strip. Swimming Pool was lovely albeit small. Check in process was easy, located near the main street. Underground car parking was appreciated. Bed was comfortable. We enjoyed our stay in this one bedroom studio.
2018년 9월에 3박 숙박함
답변 제공: SH 님, 2018년 9월 25일
Hi Deb, thank you for the review, we are very happy you enjoyed your stay. We do our best to make all our guest have a great time!

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good location but improvements needed
The best thing about this unit is its location. Close to shops and beach. The biggest problem with this unit is the very strong musty smell that one is met with every time one enters the unit. Despite opening the windows and doors we couldn't get rid of the smell. The tiled floor felt perpetually damp- an unpleasant feeling underfoot. There is also a big hole in the wall that separates the lounge from the bedroom which means neither room can be fully separated noise and light wise. My adult daughter was sleeping on the sofa bed and complained bitterly about how uncomfortable it was and was stiff and sore in the mornings. She didn't complain about any other beds that she slept in at any of the other places we stayed. Something needs to be done about the musty/damp smell. It feels unhealthy breathing in the heavy air. We stayed in two cottages in dense rainforest and they only had a slight musty smell - far less than in this unit. A more comfortable sofa bed/ futon needs to be bought as the mattress is so thin the iron framework digs in to the beds occupant. This Tropic Sands unit was the worse place that we stayed in but it doesn't need to be if some improvements are made.It is in a pleasant block of units and is well equipped.
2018년 8월에 3박 숙박함
답변 제공: SH 님, 2018년 8월 31일
Thank you for taking time to write a Review of your stay, we value your review and take all you have noted into consideration. We have to advise that at anytime you did not come to us to advise that you had any issues with your apartment, we would have been more than happy to assist you in any way possible. As this apartment did have a sofa bed, and you requested this option you must understand that it is a Sofa Bed and it will never be as comfortable as a normal Mattress, again if you had bought this to our attention during your stay we would have been more than happy to assist in providing a different bedding option for you. The 1 bedroom is closed off from the main living with shutters as seen in all of the room photos provided, thus there is a divide between the living area and the bedroom. It is unfortunate that you found there was a smell, once again if you had come to the office and spoken to us directly we would have been able to provide assistance. We are always happy to assist our guest in anyway possible, however if we are not told at the time of your stay, we are unable to rectify any grievances you have.

8/10 - 좋아요

Greg 님, Central Coast, NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice comfortable hotel within easy walking distance to 4 mile beach and the town centre .. very happy 👍
2018년 7월에 10박 숙박함
답변 제공: SH 님, 2018년 8월 8일
Thank you for your Review. It was a Pleasure having you stay with us.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Budget accommodation at non budget price
Location OK but unit was a let down. Recently painted interior did not hide the fact that the best description is that the whole complex looked tired. No onsite manager which meant a trip to the booking office to get questions answered.
2018년 7월에 4박 숙박함
답변 제공: SH 님, 2018년 8월 11일
Thank you for taking the time to write a review, your feedback is appreciated and valued. As we are an external booking agency and are not onsite we understand your frustration with having to come to our office to check in and or contact us for any questions you may have had. But as we are only minutes away we would have been more than happy to come and assist you any way we could have. We have passed on your comments to the owner for review. Thank you again for staying with Seascape Holidays.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Apartment suited us, everything we needed for breakfast n lunch, pool was great as was heated and in sun , nothing at all to complain, priced right, easy walk to shopping n cafes would definitely stay there again
2018년 6월에 8박 숙박함
답변 제공: SH 님, 2018년 8월 8일
Thank you for taking the time to write a review, We are very happy to hear you had a great time. Your feedback is appreciated and valued. Kind Regards Seascape Holidays

10/10 - 훌륭해요

em

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location and nice one bedroom apartment
Had a great weekend staying in Port Douglas at this lovely place with great location and lovely staff. Will definitely be back :)
2017년 10월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Central, close to main areas, nice facilities
Convenient location central to most areas, tidy room with good amenities. Only downside is room needs a good dusting on windows/blinds & under furniture.
2017년 10월에 2박 숙박함

8/10 - 좋아요

Joyce 님, Sydney, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant place for staycation.
The apartment we stayed in at Tropic Sands Apattment was nice and commendable. The place was clean and quiet for a weekend getaway. But mostly it was a walking distance to the beach and shops. Approved!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Lovely apartment close to shopping centre etc.
No hotel staff at the complex, or at Owen Street as instructed at closed Reception window. Not a good way to start our Port Douglas stay, and no free WiFi as offered, so rate should have been discounted.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price for a good location
Great location, less than 5 minutes to beach in one direction and town in another. The apartment was a good price compared to others in the area. Kitchen was basic but great for preparing breakfast/lunch. Pool area out the front was usually quiet (which is good as it is pretty small). Its not the prettiest of apartments but for its price its very reasonable. My only gripe with the apartment was the bed - it was two twins pushed together with no cover over the top meaning you couldn't sleep in the middle of the bed. The mattress was hard and the sheets rough. Its a pretty minor negative in the whole scheme of it (perhaps more noticeable because of the more time spent in bed on holidays)

10/10 - 훌륭해요

Holly 님, Australia - QLD - Cairns

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: aircon very noisy;

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Very Average for the price
You can do better.

8/10 - 좋아요

Adam 님, Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Good value for money and great location.

4/10 - 별로예요

Brian 님, Barossa South Australia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Well below our last stay in 2008
Rooms are no longer up to 4 star standard, looking tired & in need of an upgrade. No onsite manager. Only one small sachet of washing up liquid for a 3 day stay, had to buy more. Having spent 2 weeks in northern Queensland in a number of places would suggest other options if staying in Port Douglas.

2/10 - 너무 별로예요

Deschnostojano

별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
I would not recommend
We haven't seen anyone over 4 days, keys were in the room at arrival, phone number to contact in case of emergency not answering, no light in the apartment, very tiny swimming pool (very different from photo). An awful experience.

8/10 - 좋아요

Maske

좋아요: 객실의 편안함
Nice little place
Room was big enough, with everything you need for a good holiday. Only thing that was a little bit dissapointing was the room cleaning. We stayed in the apartment for 10 days and had our room cleaned only once... Apparently they are doing it only once a week. Otherwise, everything was excellent. Close to main street, main beach... Perfect spot.

10/10 - 훌륭해요

Louisa 님, United States

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Larger pot for cooking would be nice.

8/10 - 좋아요

Nikki 님, Australia - QLD - Gold Coast

좋아요: 숙박 시설 상태 및 시설
Facilities: Good; Value: Average price; Service: Polite; Cleanliness: Neat;

8/10 - 좋아요

Helen 님, Australia - NSW - Sydney

Value: Bargain; Service: Polite, foxtel did not work; had to twist the real estate arm to get foxtel fixed as it did not work when we arrived

10/10 - 훌륭해요

Rodney 님, Australia - VIC - Regional VIC

좋아요: 청결 상태, 직원 및 서비스
Facilities: Everyday, Bed could have been bette; Value: Great deal; Repeat visitor...just hope I get a better bed.

8/10 - 좋아요

Geof 님, Australia - ACT - Canberra

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Facilities: Good; Value: Reasonable;

8/10 - 좋아요

Kimberley 님, Australia - VIC - Melbourne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Facilities: Modern; Value: Affordable; Service: Lacking; Cleanliness: Pleasant;

10/10 - 훌륭해요

Andrew 님, Australia - VIC - Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Home away from home; Value: Great deal; Service: Flawless; Cleanliness: Spotless;

10/10 - 훌륭해요

Natalia 님, Australia - VIC - Melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

4/10 - 별로예요

lindsay 님, Australia - VIC - Regional VIC

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very quiet

8/10 - 좋아요

Xiou 님, Australia - NSW - Sydney

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Facilities: Nice ; Value: Affordable; Service: Basic; Cleanliness: Immaculate;

6/10 - 괜찮아요

Craig 님, Australia - QLD - Cairns

좋아요: 청결 상태
별로예요: 직원 및 서비스
Facilities: Basic; Value: Fair price; Service: Below average; Cleanliness: Lovely; TV because they have CartoonNetwork

2/10 - 너무 별로예요

jj

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
rubbish, poor description in hotels.com. pictures did not reflect the rooms.