외관

베스트 웨스턴 포트 휴런 블루 워터 브리지 여행 후기

2.5 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 346개" "
평점 8 - 좋아요. 1003개 이용 후기 중 382개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 146개" "
평점 4 - 별로예요. 1003개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 57개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Jaeyoul

2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Michelle

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast thank you Al They have EV chargers on the property Plenty of parking
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Desk clerk was fantastic. Rooms are clean and comfortable.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Karen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manager gave great directions and places to shop outside the area, only 30 minutes away. We appreciated that. Another employee suggested places to eat and helped with WiFi. Employees friendly.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Kaley

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friday night was loud with children running around the floor above us until late into the evening. Otherwise was good stay.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
as above
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kevin

좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Veronica 님, 2024년 2월 21일
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Goldman

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing scervice and kid freindly hotel.
2024년 2월에 1박 숙박함
답변 제공: Veronica 님, 2024년 2월 21일
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 - 괜찮아요

Ryan

좋아요: 청결 상태, 직원 및 서비스
Dated
2024년 2월에 1박 숙박함
답변 제공: Veronica 님, 2024년 2월 21일
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Patrick

2024년 1월에 1박 숙박함

8/10 - 좋아요

Arsen

좋아요: 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Veronica 님, 2024년 2월 21일
hank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe, clean room and quiet.
2024년 1월에 1박 숙박함
답변 제공: Veronica 님, 2024년 1월 24일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Veronica 님, 2024년 1월 24일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 - 훌륭해요

Jenna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Veronica 님, 2024년 1월 24일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - 괜찮아요

Junior

단체 여행
As you drive in it looks a little run down Dried up weeds, landscaping needs some updating Very noisy at night and the pillows are like rocks they do not bend
2023년 12월에 1박 숙박함
답변 제공: Veronica 님, 2024년 1월 24일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.We apologize about a group that was too noisy. It was the New year and the celebration of marriage. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

David 님, Southaven

2023년 12월에 1박 숙박함

8/10 - 좋아요

Annette

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Business Trip
Our stay was good, hotel and room were clean. Breakfast was good. The water took a while to get hot. Service and staff very friendly and helpful.
2023년 12월에 2박 숙박함
답변 제공: Veronica 님, 2024년 1월 24일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.I have had a local plumber check the temp of the 3 hot water tanks, turned 1 of them up, we hope this issue is resolved. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Jo

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The parking lot paving and entrance didn’t look good. If didn’t have a reservation we’d have kept going. Inside the carpet at the elevator was tread bare. Our room was clean and comfortable however there were old stains on the white sheets on one of the beds. We went to breakfast about 30 minutes before it closed to find they had run out of food and had to leave to find a restaurant.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very nice hotel. Staff are friendly and helpful. Clean and safe. Noisy at time when childrens sports time are staying there.
2023년 12월에 2박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
It sounds like you had a positive experience at the Best Western Blue Water Bridge! Friendly and helpful staff, cleanliness, and safety are crucial aspects of a great stay. However, it seems there might be occasional noise issues when children's sports teams are present. Overall, it's great to hear about the positive aspects of your stay there!

2/10 - 너무 별로예요

Brenda

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The room they gave me had bed bugs. I woke up at 1:00am with bites all over me. I went to the hospital and I was told they were bed bugs bites. The hotel refunded my money but I'm not a happy person about it all. My trip was ruined
2023년 11월에 2박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
I'm truly sorry to hear about your experience at the Best Western Blue Water Bridge. Dealing with bed bugs can be incredibly distressing, especially during what was supposed to be a relaxing trip. I'm glad to hear that the hotel refunded your money, but I understand that this doesn't make up for the inconvenience and discomfort caused. If there's anything specific I can assist you with or if you need advice on how to address this issue further, please let me know.

6/10 - 괜찮아요

Angel

2023년 11월에 3박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you for your response.

8/10 - 좋아요

David

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very friendly, clean,
2023년 11월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you for taking the time to share your feedback about your recent stay at our Best Western. We greatly appreciate your kind words regarding our staff's friendliness and the cleanliness of our facilities. It's our priority to ensure every guest has a comfortable and enjoyable experience.We're thrilled to hear that our team's hospitality and the maintained cleanliness met your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent stay in the future.

10/10 - 훌륭해요

Jo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The gentleman that checked us was super helpful and even offered to help us find dining options or groceries
2023년 11월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
It's wonderful to hear that the staff at Best Western Blue Water Bridge was so accommodating and helpful during your check-in! Offering assistance with dining options or groceries adds an extra touch of hospitality to your stay.

10/10 - 훌륭해요

Carolyn

2023년 10월에 2박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

10/10 - 훌륭해요

GINA 님, PORTAGE

2023년 11월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

8/10 - 좋아요

Candice

2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

2/10 - 너무 별로예요

Julieanne

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Poorly maintained property. Very nice staff.
2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you for taking the time to share your feedback about your recent stay at our Best Western. We greatly appreciate your kind words regarding our staff's friendliness and the cleanliness of our facilities. It's our priority to ensure every guest has a comfortable and enjoyable experience.We're thrilled to hear that our team's hospitality and the maintained cleanliness met your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another excellent stay in the future.

10/10 - 훌륭해요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All went well. Friendly staff. Tub was slippery and caused my husband to lose his balance. He is fine. We reported it to the front desk. Did not wish to file an incident report
2023년 10월에 3박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
I'm glad to hear that overall your experience at the Best Western hotel was good and that your husband is fine after slipping in the tub. Reporting it to the front desk was a good step to ensure they're aware and can take measures to prevent similar incidents in the future. If there's anything else they can do to assist, feel free to let them know.

2/10 - 너무 별로예요

Kathryn

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty stained sheets. Hairs everywhere, on bed, in sink, on the floor. Front desk yelling at each other while we stood there waiting to check in.
2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
We sincerely apologize for the disappointing experience you encountered during your recent stay at our Best Western hotel. Your feedback regarding the cleanliness of your room and the behavior of our front desk team is deeply concerning, and we are genuinely sorry for the inconveniences caused.Maintaining a high standard of cleanliness and professionalism is paramount to us, and we regret that we fell short of your expectations in this regard. Please rest assured that we take your comments seriously, and we are addressing these issues with our housekeeping and front desk teams to prevent such occurrences in the future.We would appreciate the opportunity to rectify this situation and regain your trust. Please reach out to us directly so we can discuss your experience further and ensure that any necessary steps are taken to improve our services.Once again, we apologize for the inconvenience you faced. We value your feedback

8/10 - 좋아요

Harry

2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth the money; Staff need some training
I would stay at this hotel again. It was a good value for the money. The things I really liked were the room itself, the amenities, and the continental breakfast. I was put off by the conduct of the front desk staff when I checked in. Two of them were conversing and carrying on quite loudly, reviewing room assignments of other guests who had already checked in and debating whether they were correct or not. A third staff member, who was more professional in his conduct, checked me in while they continued to carry on, oblivious to any guests who might be present. The other staff I encountered were friendly and professional. The woman who was tending to the breakfast the following morning was excellent and very helpful.
2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
It's great to hear that you had a positive experience overall at the Best Western Blue Water Bridge. Your appreciation for the room, amenities, and continental breakfast is noted. However, it seems the conduct of the front desk staff during check-in was off-putting due to their loud conversation, which detracted from the professionalism of the experience. encountering friendly and professional staff, such as during breakfast, contributed positively to your stay.

4/10 - 별로예요

carl

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We asked for another room because the room they gave us smelled awful, and the floors were sticky and dirty. Also was a double bed and we booked a king bed.The elevator was faulty as the hydraulics banged and thumped three times before the door opened and it was questionable as to whether or not the door was going to open.
2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
apologize for any inconvenience you've experienced during your stay. I'd recommend reaching out to the Best Western hotel directly to ensure your concerns are addressed promptly. They might offer compensation, a room change, or other resolutions to improve your experience.

8/10 - 좋아요

anne marie

2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

2/10 - 너무 별로예요

Justin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms stink like marijuana was just smoked in the room we left right away the front desk lady was very nice and don’t give us a problem getting refund
2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
I'm sorry to hear about your experience at the Best Western Blue Water Bridge. It's good to know that the front desk was understanding and cooperative in issuing a refund. If you have any further concerns, it might be helpful to also address them directly with the hotel management

8/10 - 좋아요

Heather

별로예요: 숙박 시설 상태 및 시설
Lobby around & in elevator smelled like marijuana. The elevator was extremely slow and made mechanical noises. The gentleman at check-in was nice and helpful. The room is nice & clean.
2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you for choosing Best Western for your recent stay. We appreciate your feedback and are pleased to hear that you found our check-in staff to be nice and helpful, and that you enjoyed the cleanliness of your room.However, we apologize for any inconvenience caused by the elevator's slow operation and mechanical noises. Rest assured, we take your comments seriously and will investigate this matter to ensure a more pleasant experience for our guests in the future.Regarding the odor you noticed in the lobby and elevator, please know that we enforce a strict non-smoking policy within our premises, and we regret if this was not adhered to during your stay. We will take necessary steps to address this issue and reinforce our policies to prevent such occurrences.We truly value your patronage and hope to welcome you back for a more enjoyable stay with us in the future.

10/10 - 훌륭해요

Alfred

가족 여행
Very friendly staff ,great service truly wonderful experience
2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

8/10 - 좋아요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great service and value
2023년 10월에 1박 숙박함
답변 제공: Veronica 님, 2023년 12월 5일
Thank you so much for taking the time to leave us a glowing 5-star review! We're delighted to hear that your stay at Best Western Hotel was nothing short of exceptional. Our team strives to provide each guest with a wonderful experience, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another outstanding stay!

2/10 - 너무 별로예요

Daneida

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was by far the worst hotel I have ever seen! The room was disgusting! It smelled like old cigarette smoke and urine. The sheets were dirty (hair and stains) and bugs in the room. We couldn’t even spend the night. We ran out of there. The elevator is about to break down and the halls smell like marijuana. The area just doesn’t feel safe at all.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Margaret

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice.
2023년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Sink stopper broken in my room. Fitness room in rough shape, dirty. Otherwise, just ok.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Shelby

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are absolutely wonderful and so helpful. Would stay here again!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 9월에 1박 숙박함

8/10 - 좋아요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Timothy

Not so cleen
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

SYLVIE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Chambre propre et tranquille.Personnel accueillant et professionnel.Beaucoup de choix pour déjeuner, salle á dîner propre . Hôtel un peu vieillot, ascenseur devrait être remplacé, stationnement en mauvais état, beaucoup de chiens à l hôtel
2023년 9월에 1박 숙박함

4/10 - 별로예요

STACI

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is run down. The bathroom was dirty, they painted one of the walls in the shower, at least 3 different "touch up paint" colors in the bathroom. Missing grout and mildew. Smelled horrible from air freshener, could feel uneven floor under carpet.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Great service and friendly. Great room. Breakfast excellent. Eggs sausage and waffle was excellent.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

walter 님, LONGBEACH

2023년 8월에 6박 숙박함

10/10 - 훌륭해요

Marnie

좋아요: 편의 시설/서비스
The area is safe and the pool was clean and warm. Nobody was in the pool so my husband and I enjoyed a lot. The manager and Ron were very nice and they made sure our stay was fine.
2023년 8월에 1박 숙박함