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컴포트 리조트 워터스 엣지 여행 후기

3.5 out of 5
컴포트 리조트 워터스 엣지
1 Buller Street Port Macquarie Nsw 2444, Port Macquarie, NSW

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1002개 이용 후기 중 342개" "
평점 8 - 좋아요. 1002개 이용 후기 중 401개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 162개" "
평점 4 - 별로예요. 1002개 이용 후기 중 73개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 24개" "

8.4/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
매일께끗하게 청소해줘여
길가쪽이라그런지 차소리게 좀시끄러운거 빼고는 깨긋하고 타운에 위치에 다니기 편하고 괜찮았습니다. 5성급호텔들보단 샤워물이 잘나와 맘이들었어여..

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only stayed for 1 night, will definitely stay again if coming back to Port Macquarie. The peacefulness and the quietness was so relaxing. Was clean and tidy. Staff were very accommmodating.
2024년 4월에 1박 숙박함
답변 제공: Andy 님, 2024년 4월 21일
Hi Julie, Thank you for taking the time to respond on Wotif, this is always appreciated. We are glad you enjoyed our accommodation rooms and service by the staff. Hope to see you again soon. Kind regards, Andy Grinter General Manager

6/10 - 괜찮아요

Janette

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The property is dated with stained carpets and old furniture. The restaurant however served an excellent breakfast with great variety. When we arrived the front doors were locked and no one answered the number left to call. Fortunately a guest sitting in the lobby let us in and a staff member came back to the hotel within 10 minutes to give us our room keys.
2024년 3월에 1박 숙박함
답변 제공: Andy 님, 2024년 4월 6일
Hi Janette, Thank you for taking the time to respond on Expedia, this is always appreciated. Your feedback about your room is important to us and we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.On your next visit you are welcome to try our newly refurbished River facing rooms.Hope to see you again soon. Kind regards,Andy Grinter General Manager

6/10 - 괜찮아요

Rob

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Not very clean and a bit out dated. Rooms at the road side are noisy because of traffic
2024년 3월에 1박 숙박함
답변 제공: Andy 님, 2024년 4월 2일
Hi Rob, Thank you for taking the time to respond on Expedia, this is always appreciated. Your feedback about your room is important to us and we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.On your next visit you are welcome to try our newly refurbished River facing rooms.Hope to see you again soon. Kind regards,Andy Grinter General Manager

8/10 - 좋아요

Peter

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Andy 님, 2024년 3월 24일
Hi Peter Thank you for taking the time to respond on Expedia, this is always appreciated. I will pass on your wonderful comments to the team. We are so glad to hear your stay with us was enjoyable. Hope to see you again soon. Kind regards, Andy Grinter General Manager

8/10 - 좋아요

Raymond

좋아요: 청결 상태, 직원 및 서비스
Fantastic view, rooms were ok a bit dated but overall would stay again
2024년 3월에 1박 숙박함
답변 제공: Andy 님, 2024년 3월 12일
Hi Raymond, Thank you for taking the time to respond on Expedia, this is always appreciated. It is great to see you had a wonderful stay with us.Hope to see you again soon.Kind regards, Andy Grinter General Manager

10/10 - 훌륭해요

Lesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Andy 님, 2024년 3월 7일
Hi Lesley, Thank you for taking the time to respond on Expedia, this is always appreciated. I will pass on your wonderful comments to the team. We are so glad to hear your stay with us was enjoyable. Hope to see you again soon. Kind regards, Andy Grinter General Manager

8/10 - 좋아요

Katherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great location. Superb views. Staff super friendly. But rooms need a Reno, especially the bathrooms
2024년 2월에 2박 숙박함
답변 제공: Andy 님, 2024년 3월 7일
Hi Katherine, Thank you for taking the time to respond on Expedia, this is always appreciated. I will pass on your wonderful comments to the team. We are so glad to hear your stay with us was enjoyable. Hope to see you again soon. Kind regards, Andy Grinter General Manager

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Andy 님, 2024년 3월 7일
Hi Thomas, Thank you for taking the time to respond on Expedia, this is always appreciated. I will pass on your wonderful comments to the team. We are so glad to hear your stay with us was enjoyable. Hope to see you again soon. Kind regards, Andy Grinter General Manager

8/10 - 좋아요

Noorhan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Andy 님, 2024년 3월 27일
Hi Noorhan, Thank you for taking the time to respond on Expedia, this is always appreciated. We are glad you enjoyed our central location in town and comfortable beds. Your feedback about your room is important to us and we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Hope to see you again soon. Kind regards, Andy Grinter General Manager

10/10 - 훌륭해요

Siobhan

2024년 1월에 1박 숙박함
답변 제공: Andy 님, 2024년 3월 24일
Hi Siobhan, Thank you for taking the time to respond on Wotif, this is always appreciated. I will pass on your wonderful comments to the team. We are so glad to hear your stay with us was enjoyable. Hope to see you again soon. Kind regards, Andy Grinter General Manager

10/10 - 훌륭해요

Hitendra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to town centre, shore, great location.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Joanne

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
All was good except water, which is out of your control
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

John

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Raphael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Stan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Paul

가족 여행
별로예요: 숙박 시설 상태 및 시설
Very dated
2024년 1월에 1박 숙박함

8/10 - 좋아요

Michael

2024년 1월에 1박 숙박함
답변 제공: Andy 님, 2024년 3월 7일
Hi Michael, Thank you for taking the time to respond on Wotif, this is always appreciated. I am glad to hear about your stay was enjoyable. Kind regards, Andy Grinter General Manager

4/10 - 별로예요

Michelle

아이를 동반한 가족 여행
Room did not look like the picture booked online. View was the roof and it had a horrible old musty smell - my son’s dust allergies were playing up whilst we were there. Little blue tiles in the pool were missing and kids playing with them as they were coming loose and floating around. Was looking forward to breakfast downstairs but the fire alarm went off as someone burnt toast in the restaurant so we missed out.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Timothy 님, Arana Hills

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worst motel room we have ever stayed in for over 30 years. Never ever stay here again. Room outdated, dirty, noisy, falling apart, plumbing in bathroom noisy and unsafe when turning on hot water. Pillows and bedspread stained. Bedside table not wiped and had who knows what splattered all over it. Shower curtain stained. Tiles cracked and unsafe. Neighbours children able to knock on door adjoining room? Bed base and mattress old and uncomfortable.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Jade

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful stay! Family friendly, beautiful location. Rooms and amenities were brand new and well looked after. Loved having our own private outdoor area with amazing views all around
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jackie

가족 여행
Lovely overnight stay at Waters Edge. Strolled to shops and waterfront easily and enjoyed a delicious meal In the restaurant. Staff were friendly and room clean and comfortable! Will stay again.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Clare

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Kris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location rooms need renovation
2024년 1월에 2박 숙박함

8/10 - 좋아요

WENDY

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Homeward bound
Great location near the water within walking distance of restaurants, walking path etc. Stopover on our way home from Christmas holidays. Restaurant/bar on site. Outdoor sitting areas with views. Only criticisms (small) are lack of Hot/cold tap coding in renovated bathroom and we had no tissues, otherwise all good for what we needed.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Teresa

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The photo and room that I booked did not reflect the actual room I stayed in . King size bed was an illusion of 2 king singles pushed together , we had a view of the car park and was promised water views .
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Kate

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
dated, and smells like it.
2024년 1월에 1박 숙박함

4/10 - 별로예요

Brett

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

4/10 - 별로예요

Effie

가족 여행
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We paid for a room with 1x King and 1x Queen bed for our family of 2 adults & 3 small children, however upon check-in we quickly realised we'd been given the incorrect room (1x Queen 1x single bed). I addressed the issue with the woman at front desk and she very abrubtly said it was not their fault, the room we paid for doesn't exist and we had to take it up with lastminute.com. No sincere apology and an offer to move an extra single bed up to the room was the only option they could provide. Absolutely appalled at the level of attitude this woman gave me, considering we had done nothing wrong and had only spent money on a room that was advertised as available! The hotel reservation paper even stated the type of room we had booked/paid for (they would have seen this before allocating us a room) and they sent us up to a room they were well aware was not what we had paid for anyway. The woman stated it was a common issue they were having, however had this been the case, an immediate apology explaining this would have been much better recieved, rather than telling me "we don't have that room, it's not our fault you were sold an unavailable room, take it up with whoever you booked with". Will never stay or recommend this place to anyone. The roll-out bed they provided was like sleeping on a hard floor and the room provides no noise privacy from neighbouring rooms or hallway. Worst experience as a travelling parent with children in tow - the most horrendous customer service
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

lynsey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the dog friendly rooms with great location to walk dog. Easy parking and comfortable bed.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Karen

별로예요: 숙박 시설 상태 및 시설
We booked for NYE so of course the price was higher as we expected, and my first phone interaction with Sue was lovely but sadly when we arrived it was disheartening, loads of house keeping washing piled in the hallway, stained and damaged carpet in the hallway and dated common area, the room was clean modern, neat and tidy but the walls paper thin and could hear all the rooms around us When leaving the room the door had to be closed by hand a tad unsafe as all doors to out side open and passing foot traffic can enter the premises worst part was opening the sliding door onto balcony not only ours but we could hear when the neighbours opened theirs (the true loud noise of nails down a chalkboard) so sad that even after another name change it has not improved.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Casey

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is horribly run down. I booked a queen/king room with a river view- didn't get a viewand was told they don't have a room of that sort and was given a twin and queen. The sliding door barely moved and didn't seal tight when closed. The bathroom was in disrepair with broken tile and a shower that trickled out water that was impossible to get to a temperature that wasn't either scalding hot or frigid. The location was okay but yet although "on the water" it was not water you could access to enter to swim. Very disappointing overall.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Sonia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Stuart

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

CAM

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

omar

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 3박 숙박함

6/10 - 괜찮아요

Tina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Emma

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall this is a 1970’s property condition.
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Ben

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ancient and musty smelling rooms
Rooms extremely ancient and smelt musty net curtains had mould and rips. Needs renovations.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Very close to the busy tourist areas without being in them.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Johanna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was aging but the staff were lovely and the location and pool were great.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Steve

2023년 12월에 1박 숙박함

4/10 - 별로예요

Victor 님, London

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Norm

좋아요: 청결 상태
Great location but needs an external renovation eg ensure external doors to bottom floor can be closed at night
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Emma-Lee

2023년 11월에 2박 숙박함