야외 수영장, 06:00 ~ 19:00 오픈, 일광욕 의자
예약 가능 여부 확인

크라운 호텔 여행 후기

4 out of 5
크라운 호텔
Hunter Street, Port Moresby, NCD

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 85개 이용 후기 중 22개" "
평점 8 - 좋아요. 85개 이용 후기 중 29개" "
평점 6 - 괜찮아요. 85개 이용 후기 중 23개" "
평점 4 - 별로예요. 85개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 85개 이용 후기 중 1개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Raka Oala

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is alright about the Hotel. The stuff just needs to be more friendly and smile. Check out time is at 11am but was disturbed at 10:30am to check out. Overall if I wanted to stay at a Quiet place, I would go back to Crown.
2024년 3월에 1박 숙박함
답변 제공: Kalpana Chauhan 님, 2024년 4월 19일
Dear Guest,Thank you for taking the time to share with us your valuable feedback! We thank you for your patronage.We have made a note of the additional feedback. I have addressed your feedback to our Executive and will investigate it in detail and action will be taken.We are really delighted to see that you had a great experience with us.On behalf of my entire team at Crown Hotel Port Moresby, I thank you for sharing with us your wonderful feedback. We await your next visit to the Crown Hotel Port Moresby.Kalpana ChauhanOperation Manager

8/10 - 좋아요

Henry

2024년 2월에 1박 숙박함
답변 제공: Kalpana Chauhan 님, 2024년 4월 19일
Dear Guest,Thank you for taking the time to share with us your valuable feedback! We thank you for your patronage.We have made a note of the additional feedback. I have addressed your feedback to our Executive and will investigate it in detail and action will be taken.We are really delighted to see that you had a great experience with us.On behalf of my entire team at Crown Hotel Port Moresby, I thank you for sharing with us your wonderful feedback. We await your next visit to the Crown Hotel Port Moresby.Kalpana ChauhanOperation Manager

6/10 - 괜찮아요

Didier

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel impersonnel, sans âme. Grosse structure dans le centre administratif. Quasi aucun commerce autour, quartier inintéressant. Grosse difficulté de communication avant l'arrivée : Navette non présente à l'aéroport. Sauf obligation, dormir près de l'aéroport, c'est mieux !
2024년 1월에 2박 숙박함

8/10 - 좋아요

Barrycourt

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its was good overall but room air-conditioning is not cold too hot. Staff overall and customer service was excellent.
2023년 12월에 1박 숙박함
답변 제공: Kalpana Chauhan 님, 2024년 2월 9일
Dear Barrycourt,Thank you for taking the time to tell us about your experience at Crown Hotel Port Moresby. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and helps us to improve our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Crown Hotel Port Moresby, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you.Kalpana ChauhanRoom Division Manager

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff were excellent and restaurant great
2023년 12월에 1박 숙박함
답변 제공: Kalpana Chauhan 님, 2024년 2월 9일
Dear Cathy,Thank you for taking the time to share with us your valuable feedback! We thank you for your patronage.We are extremely delighted to see that you had a great experience and stay with us. On behalf of my entire team at Crown Hotel Port Moresby, I thank you for sharing with us your wonderful feedback. We await your next visit to the Crown Hotel Port Moresby. Kalpana ChauhanRoom Division Manager

6/10 - 괜찮아요

Mike

단체 여행
좋아요: 직원 및 서비스
Probably the two things that were sub-par for the hotel was the musty odour in the hall ways and also the shower function and the shower cubicle conditions were well overdue for a good refurbish. Everything else was fine. Thanks.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This old classic is gradullay coming back to life.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Senitiki

연인과의 여행
좋아요: 편의 시설/서비스
The bar service is good and cheap price of beverage and the food is good .
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Saeed

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
Customer service needs to be improved. Need more friendly staff and also they need to advise of the options of the rooms if not available. I requested two beds but was given one only. Rooms were not ready upon check in as well. Will not be booking with Crown anytime soon.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend this hotel
A restful stay during PNG travels. Room, bed, air conditioning were great. Shuttle service from airport was so helpful. Some confusion when ordering room service but all sorted out. A few food options within walking distance. Pool was amazingly perfect. Foot massage was divine. I would recommend this hotel.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is quite run down and some rooms are smelly. Staff are very nice
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Wayne 님, Merriwa

Love the view
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ronique

2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jorge

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly service, nice rooms, meals very good. Surroundings not friendly though. Be careful if you go out for jogging.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Narayan 님, Princeton

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Manager Ms. Mea and her colleagues make every effort to look after hotel guests. Regards
2023년 9월에 1박 숙박함

8/10 - 좋아요

Clare

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

Kristian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our stay, comfortable bed, good food!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jorge

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful ocean view, friendly and caring staff, excellent breakfast, responsive to your needs
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jorge

2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Fay

좋아요: 청결 상태, 직원 및 서비스
Nice rooms. Ill rate the rooms around 4.5 stars but I was disapointed that I had to catch an early flight and was unable to get a proper sleep because the guests next room decided to have a huge party there with loud music and screaming. No respect at all. Told the reception about switching rooms but unfotunately, they got none left vacant for that.. Ill recommend staffs walking around in the night to ensure the place is quiet so some guests can have their sleep. Especialy the ones transiting over for an early flight out of POM.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Rodney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fantastic
2023년 6월에 2박 숙박함

8/10 - 좋아요

Larissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

8/10 - 좋아요

Rabi

출장 여행
좋아요: 청결 상태
Ok.
2023년 1월에 1박 숙박함

8/10 - 좋아요

Dr Paula

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
We loved the very comfy beds. The most softest beds we’ve ever slept in. The room and bathroom amenities were great. However, we waited 50 mins for the reservation team to confirm our online booking reservation. Also we can’t control the temperature in our room so we were hot a couple of nights in the room.

8/10 - 좋아요

Sharee

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

brian 님, honolulu

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Wonderful customer service !! And the room was clean and comfortable! They helped me SO much with transportation too— I’m very grateful !
2022년 9월에 1박 숙박함

8/10 - 좋아요

Steve

출장 여행
좋아요: 직원 및 서비스
Rooms are very old and tired. Not very clean either.
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Christina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay..friendly and courteos staff too
2022년 6월에 1박 숙박함
답변 제공: Crown Hotel Team 님, 2022년 7월 13일
Dear Christina, We thank you for taking time out to post a review,we hope you enjoyed your stay and look forward to welcome you on your next stay. Regards

6/10 - 괜찮아요

John

2022년 1월에 8박 숙박함

4/10 - 별로예요

Judy

2021년 7월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good music , nice food, quality beer. 3.5 weeks of good service
2021년 2월에 1박 숙박함
답변 제공: Tracey Tokana 님, 2021년 2월 21일
Thank you for staying at Crown Hotel and thank you for your positive feedback , we hope you enjoyed your stay.

8/10 - 좋아요

Geraldie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Service is good. Area is safe. Good facility. Seaview is great.
2020년 12월에 1박 숙박함
답변 제공: Tracey Tokana 님, 2020년 12월 27일
Dear Geraldie, Thank you for your feedback and we hope you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

2020년 11월에 1박 숙박함
답변 제공: Tracey Tokana 님, 2020년 12월 16일
Thank you for the feedback and we hope you enjoyed your stay with us. Regards

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice beach market. Can be expensive especially tours.
2020년 2월에 2박 숙박함
답변 제공: Tracey Tokana 님, 2020년 12월 16일
Thank you for the feedback and we hope you enjoyed your stay with us. Regards

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice views from our room. Friendly efficient staff.
2020년 2월에 1박 숙박함
답변 제공: Tracey Tokana 님, 2020년 12월 16일
Thank you for the feedback and we hope you enjoyed your stay with us. Regards

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are great! It what makes the hotel special
2020년 2월에 3박 숙박함
답변 제공: Tracey Tokana 님, 2020년 12월 16일
Thank you for the feedback and we hope you enjoyed your stay with us. Regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 6월에 1박 숙박함
답변 제공: Tracey Tokana 님, 2020년 12월 16일
Thank you for the feedback and we hope you enjoyed your stay with us. Regards

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Staff very friendly, and efficient. Good choice of eating options in the hotel. Hotel clean and comfortable but a bit old and tired looking. One really annoying feature during our 4 day stay - every day, our room keys failed and needed re-setting, sometimes twice a day (at first we thought it was our fault for putting them next to mobile phones, but it turned out to be a fault with the hotel system).
2019년 3월에 4박 숙박함
답변 제공: Tracey Tokana 님, 2020년 12월 16일
Dear Guest, Thanks for letting us know we take your comments into consideration. Kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Was central for family to visit.We enjoyed being there .No complaints
2019년 3월에 6박 숙박함
답변 제공: Tracey Tokana 님, 2020년 12월 16일
Thank you for the feedback and we hope you enjoyed your stay with us. Regards

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 2박 숙박함

8/10 - 좋아요

Darrel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not so good
2018년 10월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very old hotel that needs urgent renovation. The whole room is outdated. Good for the 80’s maybe
2018년 9월에 2박 숙박함
답변 제공: Pauline Sigoli 님, 2018년 9월 25일
Dear Guest, Thanks for letting us know we take your comments into consideration. Kind regards,

6/10 - 괜찮아요

Poul

some positives, some lacking
Good courtesy bus, though requires some waiting. Nice 20 minute drive to see the area. Beautiful seaview from room, comfortable beds and pillows, a safe, nice room and bathroom with good toiletries, dressing gown and slippers. It took a while to get a spare bed, but they were very busy with many guests arriving for a big conference. The bedroom freezer needed defrosting and leaked to form a puddle on the floor. The microwave plate was dirty. The pool was basic: good pizza by the poolside, but the water was a bit dirty and the pool not very big or very attractive area. This was my main disappointment as that is what we wanted to use for the afternoon, which we still did, but not as exciting as we had hoped. Nice PNG tourist looks through the hotel. General service was reasonable and friendly. Good buffet breakfast with wide variety of cereal, fruit, rolls/pastries,juices, English fried food. Some flavour was a bit lacking, but then meat tastes in general in PNG are different to UK. Overall, I wouldn't rate it to equal a 4 star British hotel, but then PNG is not a modern country, so if you want high quality, then pay more for a more superior hotel. Still an enjoyable and relaxing stay.
2018년 8월에 1박 숙박함
답변 제공: Pauline Sigoli 님, 2018년 8월 28일
Dear Sir/Madam, We value your comments and will take in to consideration. Kind regards Pauline Sigoli

6/10 - 괜찮아요

Ana María

En la recepción muy mal porque a pesar de haber ya cancelado mi estadía y tener el número de reserva de Hotels.com no me querían dejar hacer el check in porque su sistema tenía problemas y no figuraba en él la reserva. Fue necesario esperar como 45`, llamar a Hotels.com, que ellos llamaran al hotel e insistieran para que me dejaran hacer el check in. Muy mal comienzo.
2018년 8월에 3박 숙박함
답변 제공: Pauline Sigoli 님, 2018년 9월 25일
Dear Anna, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Kind regards

4/10 - 별로예요

mick

별로예요: 직원 및 서비스
I was charged pre-authorisation twice
The hotel condition and facilities were okay, quite good for port moresby but they charged me twice for pre-authorisation. The second time was without my knowledge and was a different amount. It was a huge let down as it was only realised after I left the country. I'm still trying to chance up a refund and they claim a 1 week turnaround on refunds.
2018년 6월에 1박 숙박함
답변 제공: Pauline Sigoli 님, 2018년 6월 26일
Dear Mick, I do sincerely apologize for the inconvenience we may have caused you. We will investigate and have the refund processed and inform you accordingly. I need your full name in order check the hotel system and get back to you. Kind regards Pauline Sigoli -

8/10 - 좋아요

Dan 님, Canberra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel in centre of Town
Very pleasant stay with friendly staff. Room was nice and meals very good.
2017년 11월에 2박 숙박함
답변 제공: Olova Aruai 님, 2018년 1월 8일
Dan, we are delighted to know that you have enjoyed your stay with us. Thank you for your positive feedback and our sincere apologies for the late response. We look forward to having you stay with us again. Kind regards.