로비

더 포트 인 & 코티지, 어센트 호텔 컬렉션 여행 후기

3.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 311개 이용 후기 중 180개" "
평점 8 - 좋아요. 311개 이용 후기 중 84개" "
평점 6 - 괜찮아요. 311개 이용 후기 중 32개" "
평점 4 - 별로예요. 311개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 311개 이용 후기 중 4개" "

9.4/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The cottage had great space for extended family and vas very comfortable. Great walkable location too.
2024년 3월에 1박 숙박함
답변 제공: Sincerely, Tina Sullivan Assistant General Manage 님, 2024년 3월 19일
Thank you for taking the time to review your recent stay at The Port Inn and Cottages, Ascend Hotel Collection. We are so pleased to hear you enjoyed your stay.As our guest, you are truly valued.We hope to see you again soon.

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The facility was clean and charming, breakfast was great with a wide variety of options and we can’t say enough about the staff, they were all polite and personable, truly made our stay a pleasure.
2024년 1월에 10박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2024년 1월 31일
Thank you for taking the time to complete a review regarding your recent stay at The Port Inn and Cottages, Ascend Hotel Collection. You are truly valued and your feedback is important to us. We are so happy to hear you enjoyed your stay. I will be sure to share your kind words with our team! Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

Jason

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great little boutique property. Very comfortable. Small rooms but a great spot and very walkable
2024년 1월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2024년 1월 30일
Thank you for taking the time to complete a review regarding your recent stay at The Port Inn and Cottages, Ascend Hotel Collection. You are truly valued.We are so pleased to hear you enjoyed your stay! Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

10/10 - 훌륭해요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
답변 제공: Tina Sullivan Assistant General Manager 님, 2024년 1월 29일
Thank you for taking the time to review your recent stay. We are so pleased to hear you enjoyed your time with us. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you back soon!

10/10 - 훌륭해요

Tracey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 1월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2024년 1월 15일
Thank you for the wonderful rating!

10/10 - 훌륭해요

sylvia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 12월 11일
Thank you for taking the time to review your recent stay with us at Port Inn & Cottages. We are happy to hear you enjoyed your stay. Thank you for your business! We hope to see you back soon!

10/10 - 훌륭해요

Hal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 12월 8일
Thank you for taking the time to review your recent stay at Port Inn & Cottages. We are so happy to hear you enjoyed your stay. Your feedback helps us continue to provide excellent service. We appreciate your business and hope to see you back soon!

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 12월 8일
Thank you for taking the time to review your recent stay at Port Inn & Cottages. We are so happy to hear you enjoyed your stay. Your feedback helps us continue to provide excellent service. We appreciate your business and hope to see you back soon!

10/10 - 훌륭해요

Scarlett

2023년 11월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2024년 1월 15일
Thank you for the wonderful rating!

8/10 - 좋아요

Kristina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pros: very cute, complimentary laundry, and nice walkable location to water and downtown Cons: not flexible about check out time (one hour requested), small rooms, and took forever to check me out (maybe a new person, not sure)
2023년 11월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 12월 4일
Thank you for taking the time to review your recent stay at the Port Inn & Cottages. We are pleased to hear you enjoyed your stay, but disappointed you were inconvenienced at checkout and did not receive the late departure. I will be using your review to offer some additional training to our newer team members. We hope you will give us another chance to exceed your expectations.

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 11월 22일
We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

2/10 - 너무 별로예요

Jamie 님, Lutz

2023년 11월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 12월 11일
Thank you for taking the time to review your recent stay at Port Inn & Cottages. We hate to see that we failed to meet and exceed your expectations.We do hope you will give us another chance should you be in the area.

10/10 - 훌륭해요

Polly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would stay here again!
This was a lovely place to stay. Well maintained and friendly staff.
2023년 10월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 11월 6일
Thank you for taking the time to do a review regarding your recent stay at Port Inn and Cottages, Ascend Hotel Collection, and for the wonderful review. As a guest, you are truly valued.We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.

10/10 - 훌륭해요

Melinda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 10월 30일
Thank you for taking the time to complete a review regarding your recent stay at Port Inn and Cottages, Ascend Hotel Collection. As a guest, you are truly valued.We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was nice
2023년 10월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 10월 14일
Thank you for taking the time to complete a review regarding your recent stay at Port Inn and Cottages, Ascend Hotel Collection. As a guest you are truly valued.We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place looked nice and clean. The employee at the desk was knowledgeable and friendly.
2023년 10월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 10월 3일
Thank you for taking the time to complete a review regarding your recent stay at Port Inn and Cottages, Ascend Hotel Collection, and for the wonderful rating. As a guest, you are truly valued.We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Kathy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed 3 nights, wished it were longer. The staff was very friendly and accommodating. The inn itself was beautiful and quaint. They covered all the bases and beyond. We love biking; they had those too, complimentary. We watched the sunset from our bedroom window, Room 202. Will definitely be returning for more great seafood too, at Uptown Raw Bar and Shipwreck Bar & Grill.
2023년 9월에 3박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 10월 2일
Thank you for taking the time to complete a review regarding your recent stay at Port Inn and Cottages, Ascend Hotel Collection and for the wonderful review. As a guest, you are truly valued.We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The Port Inn will be our go-to whenever we visit Port St. Joe. The location is perfect for exploring downtown or heading to the beach. The rooms were cozy, comfortable, and clean with special touches including robes and soaps made in Port St. Joe. Breakfast was delicious and the staff was attentive and friendly. Highly recommend!
2023년 9월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 9월 25일
Thank you for taking the time to complete a review regarding your recent stay at Port Inn and Cottages, Ascend Hotel Collection, and for the wonderful review. As a guest, you are truly valued. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business. We look forward to seeing you in the future. Kind regards,

10/10 - 훌륭해요

Annie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager 님, 2023년 9월 15일
Thank you for taking the time to complete a review regarding your recent stay at Port Inn and Cottages, Ascend Hotel Collection and for the wonderful review. As a guest you are truly valued.We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

dee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was an absolute joy! We had no idea that this Inn would check ALL of our boxes! We will rebook!
2023년 9월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 9월 7일
Thank you for taking the time to review your recent stay with us! We are so pleased to hear you enjoyed your stay. Your feedback helps us continue to improve and strive to exceed expectations!Hope to see you back soon!

10/10 - 훌륭해요

Courtney

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love how central the Inn is to everything we came to the area to enjoy! Perfect walking distance to both the marina and boat launch, as well as all our favorite dinner spots. Last year we stayed at one of the cottages beside the pool, and this year we stayed at one facing the main road/boat launch - both are great views and locations. Staff warm, welcoming, and helpful. Thank you all! Already planning our 3rd trip back!
2023년 8월에 3박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 8월 22일
Thank you for taking the time to complete our online survey regarding your recent stay at Port Inn and Cottages, Ascend Hotel Collectionand for the wonderful review. As a Choice Member guest you are truly valued.We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuingefforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Rose 님, St. Petersburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 7월 26일
We would like to thank you for taking the time to complete a review of your recent stay with us, at Port Inn & Cottages. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.

10/10 - 훌륭해요

Wendi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 7월 26일
We would like to thank you for taking the time to complete a review of your recent stay with us, at Port Inn & Cottages. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.

10/10 - 훌륭해요

tobi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was small but very clean
2023년 7월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager Port Inn 님, 2023년 7월 19일
We would like to thank you for taking the time to review your recent stay wit us. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and for being a Choice Member. We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Megail

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A real bed and breakfast feel. Staff was great!
2023년 6월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager Port Inn 님, 2023년 6월 16일
We would like to thank you for taking the time to leave your wonderful review. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business! We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Xavier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was happy with our stay, cozy rooms, clean, and friendly staff. They also have complimentary bikes to rent, which suits the area. My room was not very large, I would not want to stay there with a family of 5, but if it is just you or you and your partner it will be great
2023년 5월에 3박 숙박함
답변 제공: Tina Sullivan Assistant General Manager Port Inn 님, 2023년 6월 4일
We would like to thank you for taking the time to review your recent stay and for the wonderful review. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business! We do have two-bedroom cottages to accommodate larger groups as well. We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Kathi 님, newark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
great litttle walkable town for a weekend getaway
2023년 5월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager Port Inn 님, 2023년 5월 9일
We would like to thank you for taking the time to review your recent stay. We are so pleased to hear you enjoyed your time with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.

10/10 - 훌륭해요

DAVID

2023년 5월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager Port Inn 님, 2023년 6월 4일
Thank you for the wonderful rating!

10/10 - 훌륭해요

heather

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager Port Inn 님, 2023년 5월 9일
We would like to thank you for taking the time to review your recent stay. We are so pleased to hear you enjoyed your stime with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

8/10 - 좋아요

Tammy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near restaurants and shopping
2023년 4월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 5월 1일
We would like to thank you for taking the time to review your recent stay with us and for the wonderful review. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Missy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I Love that it feels like home away from home. This is our 2nd stay and look forward to staying again
2023년 4월에 1박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager 님, 2023년 4월 25일
We would like to thank you for taking the time to complete a review of your recent stay and for the wonderful review. We are so pleased to hear you enjoyed your stay and felt like home to you. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

6/10 - 괜찮아요

Bruce

2023년 4월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2023년 5월 1일
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cozy
Great stay..clean, quiet, cozy.
2023년 4월에 2박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager, Port Inn 님, 2023년 4월 5일
We would like to thank you for taking the time to review your recent stay. We are so pleased to hear you enjoyed your time with us. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business! We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Jackson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager Port Inn, 님, 2023년 3월 14일
We would like to thank you for taking the time to complete our online survey and for the wonderful review. We are so pleased to hear you enjoyed your stay.Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business! We look forward to seeing you in the future.Kind regards,

8/10 - 좋아요

Donald

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly. Good selection of restaurants and shops within walking distance.
2023년 2월에 1박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager 님, 2023년 2월 27일
We would like to thank you for taking the time to review your recent stay. We are please to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

10/10 - 훌륭해요

Kaley

2023년 1월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager Port Inn 님, 2023년 2월 3일
We would like to thank you for taking the time to complete our online survey and for the wonderful review. We are so pleased to hear you enjoyed your stay with us! Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business! We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Brandi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and the hotel are amazing! We came for a quick weekend get away! Will definitely be back! The robes, slippers, and fresh baked cookies were the icing on the cake! Just steps from downtown in the heart of the city.
2023년 1월에 2박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager 님, 2023년 1월 10일
We would like to thank you for taking the time to review your recent stay and for your kind words. We are very pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future and hope you can stay longer next time.Kind regards,

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and staff was superb! Will stay again
답변 제공: Tina Sullivan, Assistant General Manager 님, 2022년 12월 6일
Thank you for taking the time to review your recent stay. We are so happy to hear you enjoyed your time with us.Thank you for your business and we hope to see you again soon!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager 님, 2022년 11월 28일
We would like to thank you for taking the time to review your recent stay and for the wonderful review. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,Tina SullivanAssistant General ManagerPort Inn, an Ascend Collection

8/10 - 좋아요

Kathy 님, Hoover

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel had very friendly front desk receptionist, and clean comfortable rooms. Beds were nice and bathroom was modern and clean. I would stay there again.
답변 제공: Mariah, Front Desk Manager 님, 2022년 11월 5일
Thank you so much for your wonderful review. We are delighted to hear you enjoyed our front desk team and hotel. I will be sure to share your kind words. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Truly, thank you for staying with us. We look forward to seeing you in the future.

10/10 - 훌륭해요

Kathy

2022년 10월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2022년 10월 10일
We would like to thank you for taking the time to leave the wonderful review. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Triesta 님, Pace

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Liked everything. Convenient, wonderful restaurants within walking distance. could see the water from our room.
2022년 9월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager Port Inn 님, 2022년 9월 10일
We would like to thank you for taking the time to review your recent stay and for the wonderful review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Missy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
We had a great time. The pool was right behind our cottage, the cottage was up to date very nice too. The service at desk was professional and polite. Overall nice spot for family time.
2022년 9월에 1박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager 님, 2022년 9월 7일
We would like to thank you for taking the time to complete a review of your recent stay and for the great review. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business. We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Blair

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the property and all the little extras (soaps and things) they provided.
2022년 9월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2022년 9월 7일
We would like to thank you for taking the time to review your recent stay and for the wonderful review. We are so pleased to hear you enjoyed your stay with us and the little extras. We hope you felt at home. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and for being a Choice Member! We look forward to seeing you in the future.Kind regards,

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Accomodations perfect as always...i am a repeat customer!
2022년 7월에 1박 숙박함
답변 제공: Tina Sullivan Assistant General Manager 님, 2022년 7월 18일
We would like to thank you for taking the time to complete the wonderful review of your recent stay with us. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 - 좋아요

Denine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very please
Always perfect when I stay
2022년 7월에 2박 숙박함
답변 제공: Tina Sullivan Assistant General Manager Port Inn 님, 2022년 7월 11일
We would like to thank you for taking the time to review your recent stay. We are so pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business! We look forward to seeing you in the future. Kind regards,

6/10 - 괜찮아요

Robert

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Room location not so great
Very clean, wonderful location to restaurants and shopping. Location of room was terrible. They need to turn room 107 in to a storage room. Room is on ground floor. Sitting area for the pool is outside your window. There was a chair literally touching our window. You get all the noise from guests. A child cried for an hour next to our window. The laundry room is connected to your next wall. You get to hear the doors slamming and the tune the machines make early in the morning. You are 20 foot from the front desk. You get to hear everyone’s business at the front desk. I went the next morning to the front desk clerk to see if we could change rooms. The day shift clerk acted like that was a bother to her. She said she would check on that. She did not. We left for the day and came back at check in time. The next clerk had no idea what we were talking about. She had not even passed any info to the next shift. The night time clerk was awesome!!! She said she was learning the computer system. She must have been new. She was on it and moved us. I think her name was Stacy. She was awesome whoever she was. She took care of us!!
2022년 6월에 2박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager 님, 2022년 6월 28일
Hello Robert, Thank you for taking the time to complete our online survey regarding your recent stay at The Port Inn and Cottages, Ascend Hotel Collection. Allow me to apologize on behalf of our hotel for failing to meet your expectations. I have shared your feedback with our front desk team members to ensure we handle these types of situations differently in the future. I am very happy to hear that Stacy was able to get you better accommodated for the rest of your stay. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Port Saint Joe. Kind regards,

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager 님, 2022년 6월 20일
We would like to thank you for taking the time to complete our online survey and for the great review. We are pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business. We look forward to seeing you in the future. Kind regards,

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great hotel. It was clean, modern and the front desk staff very personable and helpful
2022년 6월에 1박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager 님, 2022년 6월 20일
We would like to thank you for taking the time to complete our online survey and for the great review. We are pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business. We look forward to seeing you in the future. Kind regards,

8/10 - 좋아요

Tiffany 님, Bonaire

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and they made recommendations and truly tried to make it a nice place to stay!
2022년 6월에 3박 숙박함
답변 제공: Tina Sullivan, Assistant General Manager 님, 2022년 6월 20일
We would like to thank you for taking the time to complete our online survey and for the great review. We are pleased to hear you enjoyed your stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business. We look forward to seeing you in the future. Kind regards,