There were 31 steps from minimal car space to the room. Not very good for someone with bad knees, a lot of Christmas luggage, presents etc. and after we requested ground floor accommodation.
The bathroom wind out window was jammed open and when the weather turned nasty, it blew a gale through the unit.
The kitchenette was minimal with no room to prepare food, no room to put out plates. The little bar frig (not able to cope with Christmas food) was turned off when we arrived and had defrosted and was flooded, but we could not get the tray full of water out as the door did not open wide enough to do so. The kettle and toaster were powered through a multi plug extension lead board which was not electrically safe for such high current appliances.
We set up a computer on the little table then had no where to eat, except outside on the balcony!
There was no wardrobe, just 2 pegs on the wall. There were 2 lights blown on arrival, they were repaired. There were cockroaches, one seen crawling over the computer mouse and one was in a glass of orange juice left on the bedside table overnight. We bought our own baits and saw several dying cockroaches around over the next few days.
After having complained about this after our arrival we were offered a refund, but we were unable to find replacement accommodation over the Christmas week at short notice, so we stayed put and suffered.