외관

포르타솔 리빙 여행 후기

3 out of 5
포르타솔 리빙
2 Km al Norte de la Plaza de Portalón, Savegre, Puntarenas

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 22개 이용 후기 중 16개" "
평점 8 - 좋아요. 22개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 22개 이용 후기 중 0개" "
평점 4 - 별로예요. 22개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 22개 이용 후기 중 2개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

이용 후기

4/10 - 별로예요

Denis

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed being in the rain forest with very few other people around, the pool was small but very nice and refreshing. The breakfasts and staff were amazing, especially Diego. On the downside the road in was 2 km and rough, the last 200 yards really is meant for 4WD. The Wi-fi never worked. There is no AC, most nights were ok, some were too hot.
2020년 1월에 7박 숙박함
답변 제공: Anonimo 님, 2020년 3월 15일
Thanks for sharing your experience within Portasol, we are so glad you enjoyed your stay, welcome back any time!

10/10 - 훌륭해요

Heidi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skønt ophold
Utrolig smuk og ekseptionel beliggenhed oppe i bjergene. Vi blev upgradet til et fuldt udstyret hus - casa Tucan, så vi selv kunne lave mad. Stranden nede i byen Matapalo var fantastisk, og vi tilbragte timer der... Søde og hjælpsomme folk i receptionen.
2020년 1월에 5박 숙박함
답변 제공: Portasol Team 님, 2020년 1월 15일
Kære Heidi, Tak for din gode kommentar, vi er meget glade for, at du kunne lide huset og ejendommen; Som du nævner, har Casa Tucán en spektakulær udsigt over havet og bjergene. Vi arbejder hver dag med at tilbyde vores kunder den bedste oplevelse, og vi er glade for, at de er tilfredse med den leverede service Vi værdsætter dit nylige besøg og håber at se dig igen i fremtiden

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스
It was a very beautiful setting, with waterfalls and activities on the prem
2019년 11월에 3박 숙박함
답변 제공: Frontdesk 님, 2019년 11월 15일
Thanks for your kind comment, Our property has a privileged location among the tropical forest which makes it special for nature lovers, we are also a few kilometers from beautiful beaches We appreciate your recent visit and hope to see you again in the future

10/10 - 훌륭해요

Michaela 님, Charlotte, NC

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is up in the rainforest, providing continuous nature contact and sounds. The front desk and those who worked there went above and beyond to communicate with me and my guest and help us communicate with local companies, taxis and provide suggestions.
2019년 7월에 6박 숙박함
답변 제공: Heriberto Vega 님, 2019년 7월 23일
Dear Michaella, thank you for your kind words. That's right, the property is surrounded by the tropical forest and offers our guests a unique experience of being in touch with nature We always work to offer the best service to our customers and make them feel at home We appreciate your recent visit and your kind comment Best regards! Portasol team

10/10 - 훌륭해요

실제 이용하신 고객

2018년 12월에 4박 숙박함
답변 제공: Portasol Living 님, 2019년 2월 13일
Thanks for the review!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 7박 숙박함
답변 제공: Portasol Living 님, 2019년 2월 13일
We really appreacite your review, thank you so much!

2/10 - 너무 별로예요

Alain

좋아요: 청결 상태
별로예요: 직원 및 서비스
Décevant !
La photo de la jolie maison avec piscine en présentation est en fait la photo du propriétaire de ce lotissement actuellement en cours de commercialisation et surtout EN CONSTRUCTION !!!!. Les maisons "habitables" ne ressemblent pas du tout à celle-là !!! Ainsi vous ressentez un fort sentiment d'avoir été aguiché par une photo prometteuse qui ne reflète pas du tout la réalité. Pas de air conditionné, Le jacuzzi ne chauffe pas et l'accès est juste impossible malgré notre gros 4X4 Mitsubishi Montero ce qui nous a obligé à porter nos valises pour accéder à la maison. En résumé, un rapport qualité-prix très décevant !!! Le rapppo
답변 제공: General Manager 님, 2018년 5월 3일
Dear Alain, Thank you for your comments. We are very sorry you did not enjoy your stay with us. We hope that you and your family were able to enjoy the AMAZING view of Toucan House, which was the house you booked, and maybe a visit to our waterfalls or a walk on our rainforest trails. We are surprised with your comment because the house you mentioned in your comment is another of the vacation rentals available for rent in Portasol and not the owner’s house as you wrote. Expedia lets you see pictures of all the vacation rentals available, but at the time you book, you need to make sure you are booking the vacation rental you wanted it since we have a diversify arrange of houses. Each vacation rental has a detailed description and pictures, we also sent you a detailed welcome mail with descriptions and information of the property you booked before your arrival. Yes, you had a great car, but similar or even smaller cars have made it to the top of the house. We kindly offered you help unloading your luggage from the car and moving it to the house, but you refused any kind of help from us. We are very sad you did not give us the opportunity to help you and make your stay better. We really tried to do everything possible in our hands to make you feel comfortable during your stay. The House where you stayed is our Classic House, 2 Bedrooms, Ocean View, which is spacious, has magnificent Ocean View and fully-equipped kitchen. Master bedroom with king bed and private bathroom, Secondary room with queen bed and a double bed, additional full bathroom, Large terrace with a spectacular view to the sea and mountains, outside Jacuzzi, Full Laundry with Washer and Dryer. Additionally, we give free Wi-Fi. We appreciate your feedback.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lugar muy agradable en medio de la selva
Muy recomendado cuenta con tres cascadas las cuales puedes llegar caminando. Incluye el desayuno y lo prepara una señora lindisima ella es muy atenta.
2018년 2월에 3박 숙박함
답변 제공: David Orozco 님, 2018년 3월 7일
Muchas gracias por su comentario. Estamos felices de saber que disfrutaron su estadía en nuestro hermoso bosque a pocos minutos del mar.

10/10 - 훌륭해요

Chuck

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing Location!
We were on a jungle hiking tour (where we had to pay 20$/person)before we arrived to this place! Well this place is in the jungle with waterfall... and it's hundred times better than the paid tour! we were all amazed how beautiful this place was!
2018년 1월에 4박 숙박함
답변 제공: David Orozco 님, 2018년 9월 18일
Wow! Thank you so much for your review. We are glad to know you were able to enjoyed our beautiful property. Welcome back anytime!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy agradable
Muy bien todo! Muy buen lugar. El desayuno excelente y la estancia agradable.

10/10 - 훌륭해요

Damien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bien !
Agréable nuit dans la forêt avec chutes d'eau à proximité !

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice duplex in the jungle
We stayed in the duplex for 6 nights. The room was clean and comfortable with fans and open windows with screens. The kitchen was outside with a nice view of the trees from the kitchen sink. We never swam at the pool, but it looked inviting. The Rio Portalon with access by staircase was about a 30 minute hike further into the property...AMAZING. Breakfast was hot and prompt every morning that we were there. David was more than happy to help with directions, advise, and recommendations during our entire visit.

10/10 - 훌륭해요

Katherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in beautiful rainforest
We really enjoyed our stay at Portasol Living. We booked a bungalow but got upgraded to one of the houses, which was great. The house was spacious and comfortable with a huge, wonderful outdoor porch area with couches and hammocks where we loved spending our evenings. Our favorite thing about this hotel was the location. It's a little bit off the beaten track, but it's worth it because you really are in the rainforest, which is beautiful. There are several short trails on the grounds of the hotel leading to waterfalls which are great for swimming. It's also right in between two great national parks--Manuel Antonio to the north and Marino Ballena to the south--so it's a short drive to either of those. The staff were extremely friendly and helpful. The breakfast was delicious. We would definitely recommend this hotel to anyone.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hermoso hotel en el medio de la selva
Hermoso hotel en el medio de la selva, a muy pocos km de la playa y del parque manuel antonio. La atención es muy buena, los caminos están en buen estado.

8/10 - 좋아요

anita 님, Phoenix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staying in the Trees
Wonderfully thought out place...literally in the middle of the forest...no A/C...10 minutes from one beach and 40 mins from another...not a beach view but in the trees...parks in the area with waterfalls to enjoy and wonderful breakfast and care from Ariel!! Very rustic but wonderful place to stay...

2/10 - 너무 별로예요

Kim 님, Utah

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dorm-like conditions
The room was a small box with no air conditioning. We had to share the bathroom with three men in the room next door. The price was way too high for what we got. We paid similar prices all over Costa Rica and this was by far the worst conditions. I would expect to pay half what we paid. I would not go back or recommend this "hotel". On the bright side, the surroundings were beautiful and the dip in the river pools was very relaxing and refreshing.
답변 제공: Manager 님, 2016년 2월 16일
Thank you, Kim, for your comments. We are very sorry you did not enjoy your stay with us. We know that you knew the accommodations had shared bathroom facilities when you made your reservation, and at the same time we understand your displeasure completely with the conditions you found with our other guests. For this we apologize. We hope that you and your family were able to enjoy our fresh and bountiful breakfast in the morning that was included with your stay, and maybe a visit to our waterfalls or a walk on our rainforest trails. We are making changes to these accommodations in our Duplex for the better comfort and experience of our guests. Thank you for your comments; we appreciate your feedback.

10/10 - 훌륭해요

Tzeni 님, San Diego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unforgettable stay
Hotel is surrounded by nature with trails and a waterfall.The location is very tranquil. On the way to the hotel you drive through a little typical Costa Rican village where locals enjoy the nearby river. It is so beautiful!We had the chance to see toucans, frogs and other critters that we haven't even seen while visiting Manuel Antonio National Park.It is like hotel and national park at one. It has been a most memorable stay.
답변 제공: Manager 님, 2016년 2월 16일
Wow! Thanks so much for your great review and very detailed information. We're glad you enjoyed your stay here and the activities inside Portasol. We hope you'll visit us again to add some more lifetime experiences to your memories!

10/10 - 훌륭해요

family of 3 님, houston, tx

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel in the forest.
It was a very nice place away from the crowd. Enjoyed the bouglow, staffs were very friendly and helpful.
답변 제공: Manager 님, 2016년 2월 16일
Thank you very much for this great review. We're very happy to know you enjoyed your stay at Portasol. Welcome back anytime!

10/10 - 훌륭해요

Charlene 님, New Orleans, LA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Paradise
This was the last stay for us on our cross-country Costa Rican road trip. After traveling from the city of San Jose to La Fortuna, on the bumpy, long road to Monteverde, and along the Pacific coast beaches, we landed at Portasol. Don't get me wrong, the trip was amazing, but if you don't have the time (16 hours of driving) to do the road trip, stay here! This is the complete Costa Rican package! We swam in the waterfalls, hiked in the rain forest, and drove to the beach. It was by far the best place we visited!! David went above and beyond what we ever expected from our host, and the breakfast was amazing! Next visit we are just renting a house with Portasol and staying there the entire time!! Pura Vida

10/10 - 훌륭해요

Skye 님, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
We loved staying at Portasol. So much so we went back three times during our stay in Costa Rica (5 weeks). We loved the bungalow, watching squirrel monkeys and humming birds in the forest surrounding us. We also loved swimming under a waterfall on the property in a beautiful waterhole, finding butterflies, dart frogs and fish for company. The food and staff were also great, making our overall experiences at Portasol enjoyable. The only down side was, as we have a one and a half year old daughter, the low-sided pool near the eating area meant we couldn't relax during eating times as she always wanted to be over at the pool (no fence around it - or the drop off next to the pool), and without a high-chair to put her in, there was no real way to keep her away from it. Something for staff to think about for other families in the future.
답변 제공: Manager 님, 2016년 2월 16일
Wow! Thanks so much for your great review and very detailed information. We're glad you enjoyed your stay at Portasol. Thanks to visited us 3 time during your trip. You are an awesome family. We hope you'll visit us again to add some more lifetime experiences to your and your daughter memories!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very close to nature.
The room was very nice and comfortable. Very close waterfalls and river to swim in. Very nice staff. Breakfast to order was great. Our family had a great time. Thanks to David, Alex, and the kitchen staff.
답변 제공: Manager 님, 2016년 2월 16일
Thank you very much for this great review. We're very happy to know you enjoyed your stay at Portasol. The most important thing for us is that you were relax in the middle of the Rainforest. Welcome back anytime.