해변/바다 전망

마운트 로얄 모텔 여행 후기

2 out of 5
마운트 로얄 모텔
30 W. Grand Ave., Old Orchard Beach, ME

이용 후기

6.8
평점 10 - 훌륭해요. 518개 이용 후기 중 116개" "
평점 8 - 좋아요. 518개 이용 후기 중 157개" "
평점 6 - 괜찮아요. 518개 이용 후기 중 109개" "
평점 4 - 별로예요. 518개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 518개 이용 후기 중 51개" "

7.4/10

청결 상태

7.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Emmanuel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have outstanding customer service! And they are always there to help whenever I need them.
2023년 11월에 1박 숙박함
답변 제공: Faruk 님, 2023년 12월 7일
We are glad you enjoyed your stay and look forward to seeing you again next season.

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Faruk 님, 2023년 11월 2일
Thank you for staying with us, we are glad to you enjoyed your stay.

4/10 - 별로예요

Kimberly

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Meh
You get what you pay for, but internet didn’t work hence the tv didn’t work. Outlets weren’t 3prong. Had a power strip HANGING from the outlet up by the ceiling. Coffee setup was awful. Toiletries were almost nonexistent. BUT I have to say it was clean! Lol
2023년 10월에 2박 숙박함
답변 제공: Faruk 님, 2023년 10월 27일
I'm sorry you did not enjoy your stay.

4/10 - 별로예요

dominique

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ne le conseille pas
2023년 9월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 19일
I am sorry you did not enjoy your stay.

10/10 - 훌륭해요

Chrystal

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was perfect for our needs...close to the beach, our room was appointed with a sink and 'kitchenette supplies', there were plenfy of options for dining nearby eventhough we visted on a Mon/Tues night. Most noteworthy was the 30 second walk out of the motel room door, across the street and a small parking area and voila! there was the ocean, in all her glory. Being able to wake up and wander out to the beach so easily was absolutely what made our stay what it was. The only downfall of this property is the train running behind, however, this is going to be an 'issue' for any property located on the same strip. All in all a 9/10.
2023년 10월에 2박 숙박함
답변 제공: Faruk 님, 2023년 10월 19일
Thank you for your positive feedback. We are glad you enjoyed your stay and look forward to seeing you in the future.

4/10 - 별로예요

Mike

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The floors were so sandy we had to wipe our feet off before getting into bed. The air conditioner was noisy and difficult to figure out. The tub was dirty. Everything was very old. The rate was way too expensive. The hotel is across the street from an amusement park and bar. There was a lot of street noise. There was no night clerk. In the morning I couldn't find anyone to check out.
2023년 10월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 27일
I'm sorry you did not enjoy your stay. Staff is available 24 hours a day. Guests choosing to depart prior the office opening can leave the keys in the early departure box.

6/10 - 괜찮아요

Karen

연인과의 여행
The railroad tracks were directed behind the motel...crazy at night!!! Noisy and the building vibrated!!!
2023년 10월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 9일
Thank you for the feedback. Guests are provided earplugs at no cost to assist with blocking the noise.

6/10 - 괜찮아요

Arielle

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Was ok for just a couple for one night, but was not clean like it seemed in the pictures. Box springs and mattress very old/ dirty and pool was not usable
2023년 10월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 9일
The pool closes for season September 15th. Management will look into the concerns regarding the box springs and mattresses.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 9일
I'm glad you enjoyed your stay. I hope to see you in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Very much noise from the trains running just behind the room
2023년 10월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 9일
Earplugs are provided to guests at no cost to block out the noise from the train. I'm glad you enjoyed your stay. I hope to see you in the future.

10/10 - 훌륭해요

Denise

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed 1 night while on a road trip in mid -October. Location was very convenient to walk to the beach. Room was nice size n comfortable.
2023년 10월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 5일
Thank you for your kind words. We hope to see you in the future.

8/10 - 좋아요

Dana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NICE OFF-SEASON PLACE TO CRASH
To be honest, the signage isn't that good, but I found it. I will say my room was exceptionally clean. The a/c window/wall unit was very loud and the train runs out back, but I got good value for my money and was very comfortable staying here.
2023년 9월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 4일
Thank you for the honest feedback. We are glad that you enjoyed your stay. We planned to upgrade our signage to be more visible. I hope to see you again.

6/10 - 괜찮아요

Paul

연인과의 여행
별로예요: 편의 시설/서비스
No TV remote or cable tv. Very little toilet paper on roll with no backup. No coffee K cups for coffee maker. Electrical outlet between beds was not mounted to wall and pushed into wall when trying to plug in cell phone charger which would not allow plug to stay in. Most uncomfortable bed we have slept in a hotel ever. (300 stays). We will not be back.
2023년 9월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 4일
I'm sorry you did not enjoy your stay. We wish you had brought your concerns to our attention during your stay so we could have remedied them. Rooms are standardly equipped with extra toilet paper, 2 coffee setups, shampoo and soap guests are welcome to request additional supplies if needed.

10/10 - 훌륭해요

Jens 님, MERIDEN

2023년 9월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 27일
I'm glad you enjoyed your stay. We hope to see you again.

2/10 - 너무 별로예요

Alex

좋아요: 청결 상태
별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Faruk 님, 2023년 10월 4일
While you were here we only received positive feedback. You seem to appreciate early check in and late check out. We wish you had expressed your concern during your stay.

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Amelia 님, 2023년 9월 30일
I am glad you enjoyed your stay Melanie! We look forward to seeing you again for your future stays.

2/10 - 너무 별로예요

Bradford

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 28일
Hello Bradford,We are sorry you did not enjoy your stay with us. We hope you were able to enjoy the rest of your time in Maine.

8/10 - 좋아요

Wendy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The only problem was the Wi-Fi/tv service which was connected together. This was not necessary the issue of the motel..but they tried to fix what they could. I must say the manager tried to do as much as possible to accommodate our needs
2023년 9월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 28일
Hello Wendy,Thank you so much for staying with us and sharing your review. You & Brett were a pleasure to have stay here. We're happy you enjoyed your stay and took time to chat and share stories with us. We hope we will have the opportunity to host you again if ever in the area.

6/10 - 괜찮아요

Candice

연인과의 여행
This property has an Amtrak train that runs directly behind it all hours of the day and night and it is extremely loud!!!!
2023년 9월에 2박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 28일
Hello Candice, Thank you for choosing to stay with us and sharing your review. We're glad to see you had an overall pleasant visit. We’d like to share some tips received from other guests for those who may be more sensitive to the sound of the train. In addition to the complimentary earplugs we provide, it is recommended to keep the bathroom door closed and run the fan or air conditioner in the evening to create white noise. We hope to host you again the next time you come to Old Orchard Beach!

10/10 - 훌륭해요

Rose

The clerk was very nice and pleasant
2023년 9월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 28일
Hi Rose! Thank you so much for staying with us and sharing your review. We strive to make every guest feel welcomed and cared for when visiting us, and we're thrilled you enjoyed your interactions with the front desk team here. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Beach night success
Our stay at the Mt Royal was great. We really appreciated the flexibility of the establishment in regards to check in/check out time and the whirlpool bath was a bonus after a long walk on the beach!
2023년 9월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 28일
Hello Jessica,Thank you for choosing to stay with us and sharing your review - we are thrilled your visit was a "Beach Night Success"! We pride ourselves on making every guest feel welcomed and cared for from the moment they arrive until they depart, trying to accommodate requests as best we can. We're also happy to hear you enjoyed the whirlpool bath at the end of your day. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Myles

2023년 9월에 2박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 28일
Hello Myles! Thank you for choosing to stay with us and sharing your review. We’re glad you enjoyed your visit and look forward to hosting you again in the future!

6/10 - 괜찮아요

GEORGE

좋아요: 청결 상태, 직원 및 서비스
No TV service and the trains that come thru during the night are very loud
2023년 9월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 28일
Hello George, Thank you for choosing to stay with us during your time in Old Orchard Beach. While we do have SmartTVs in the rooms, the channel offering is different than that of traditional cable TV. We are endeavoring to better communicate how to access the free channels through the PlutoTV app. Should you choose to stay with us again, I shall share some tips other guests have provided us with over the course of the summer. In addition to the complimentary earplugs we provide, for those more sensitive to the trains it is recommended they keep the bathroom door closed and run the fan or air conditioner in the evening to create white noise. We hope you will come to stay with us again in the future!

8/10 - 좋아요

mark

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
close to beach vending machines are all empty Pepsi machine completely sold out no food or snacks for some one working late and getting back to room.
2023년 9월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 18일
Hi Mark! Thank you for choosing to stay with us and sharing your review. We are happy to learn our location near the beach was a highlight of your stay. We appreciate your feedback about the vending machines. A couple of service calls have been placed and we're eagerly awaiting the restocking of the machines by their suppliers. We look forward to hosting you again in the future!

8/10 - 좋아요

debb

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was clean. Spacious. Love the little kitchenette with the refrigerator. Love the second floor where we could see the ocean.
2023년 9월에 2박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 15일
Hi Debb! Thank you for staying with us and sharing your review. We are thrilled that you enjoyed the location, amenities, and your stay so much. The second floor views are gorgeous :) . Our housekeeping team will be proud to hear their hard work was mentioned as well. We look forward to hosting you again in the future!

8/10 - 좋아요

Heidi

좋아요: 청결 상태, 직원 및 서비스
My only complaint was that the quiet time was not inforced. There was still loud partying at 2am both inside and outside the hotel. There were several people that came together and our room was in the middle of them all. They should have been grouped and put in 1 area not scattered so they came back and forth all night.
2023년 9월에 2박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 15일
Hello Heidi - We're happy you enjoyed your overall stay with us during your visit to Old Orchard Beach! We wanted to take a moment to address your concern regarding noisy guests. We do our best to keep groups together, but constraints such as room types or not being aware of folks travelling together and arriving after many others have checked in can make this challenging. We conduct periodic rounds of the property to discourage loud behavior. Sometimes this does not align with when noise issues occur. If that is the case, we ask that guests call the number on the informational sheet in the rooms to inform us of the issue, which our on site staff member will address immediately. We want to ensure all guests are respectful of each other and the policies we have in place. Please know we are eager to aid you in having an enjoyable stay. We look forward to hosting you again in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Room clean,basic, mattresses too soft, not quiet
2023년 9월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 15일
Thank you for choosing to stay with us and sharing your review. Our housekeeping and grounds teams will be proud to hear you noticed their hard work. Should it be helpful for your next stay, we offer complimentary earplugs to help balance our guests' desire to be in the heart of Old Orchard Beach's bustling nightlife in the heart of the area with a quiet night's sleep. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Diana

단체 여행, 연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay Very responsive management Staff was friendly
2023년 9월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 15일
Hello Diana! Thank you for choosing to staying with us and sharing your review. We are so happy to hear you enjoyed your visit, especially the interactions you had with the members of our team. We pride ourselves on making every guest feel welcomed and cared for from the moment they arrive. We look forward to hosting you again in the future!

8/10 - 좋아요

Claude

좋아요: 청결 상태, 직원 및 서비스
Pas de chaise devant les chambres
2023년 9월에 2박 숙박함
답변 제공: Manager, Mt Royal Motel 님, 2023년 9월 14일
Hello, Claude! Thank you for staying with us and sharing your review. We are glad you enjoyed your stay with us. As the motel is under new ownership, we are evaluating the overall safety and accessibility of our walkways for both guests and staff with the presence of chairs. In the meantime, guests are more than welcome to bring their own chairs for use. We look forward to hosting you again in the future!

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, great staff and excellent location
2023년 9월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 15일
Hi William! Thank you so for choosing to stay with us and sharing your review. We are happy to hear you enjoyed the location, your interactions with our team members, and the cleanliness of your room (our housekeepers will be very proud). We look forward to hosting you again in the future!

6/10 - 괜찮아요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Convenient location at OOB with parking. The kitchenette room was clean and in decent condition. Was warned at checkin about the train noise and was offered free ear plugs. We did notice the train noise but it wasn't an issue for us as the A/C noise cancelled it out for us. Couple things we didn't like was no free network TV via cable or antennae. You have to use your own streaming service on the smart tv for entertainment. Also the pool had a lot of dead bugs in it. Overall, it was a no frills clean room a short walk to the beach, amusement park and shopping.
2023년 9월에 3박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 14일
Hello Jamie - Thank you for choosing to stay with us and sharing your review. We are glad you generally enjoyed your stay, especially the location and cleanliness of the room. We appreciate the feedback about the Smart TVs. We will be creating guide for guests to use which will highlight that the PlutoTV app provides free channels - no log in needed. We hope you will take advantage of this during your next stay with us!

6/10 - 괜찮아요

Margaret

가족 여행
Ridiculously there was no assigned parking although the spaces are definitely marked according to room # as a customer I would assume that this would be adhered to and not dismissed. It’s rather disheartening to know that issues with them are so cut and dry. Also they do have tvs in the rooms but unfortunately there is no service that is acceptable and no one seems at all concerned regarding this.
2023년 9월에 2박 숙박함
답변 제공: Manager, Mt Royal Motel 님, 2023년 9월 14일
Hello Margaret - Thank you for choosing to stay with us and sharing your feedback. I wanted to take a moment to address some of the concerns that arose from your stay. We agree - the parking situation is incredibly challenging. Earlier this summer, we attempted to enforce the numbers, but guests would find themselves waiting 30 minutes to an hour as it required moving several cars to correct errors made in the lot. We are likely removing the numbers to clear up any confusion in the future. Thank you for making note that we could better share information about the Smart TVs in the rooms. There is a free streaming service that is available on our SmartTVs called PlutoTV. We will include this information in a user guide for the TVs. Our WiFi upgrade is finishing this week, which should also improve everyone's experience. We hope you will come stay with us in the future where you can experience first hand the improvements we've made, thanks in part to your feedback.

8/10 - 좋아요

Claude

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Manque de chaises devant les chambres
2023년 9월에 3박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 14일
Hi, Claude! Thank you for staying with us and sharing your review. We are glad you enjoyed your overall stay with us. As the motel is under new ownership, we are evaluating the overall safety and accessibility of our walkways for both guests and staff with the presence of chairs. In the meantime, guests are more than welcome to bring their own chairs for use. We look forward to hosting you again in the future!

8/10 - 좋아요

Claude

좋아요: 청결 상태, 직원 및 서비스
Pas de chaise à l'extérieur des chambres,l'année passée il y en avait
2023년 9월에 2박 숙박함
답변 제공: Manager, Mt Royal Motel 님, 2023년 9월 14일
Hello, Claude! Thank you for staying with us and sharing your review. We are glad you enjoyed your overall stay with us. The motel transferred ownership this spring and the prior owners took the chairs with them after citing potential issues with having them on site. We are evaluating the overall safety and accessibility of our walkways for both guests and staff with the presence of chairs with the potential of bringing them back in the future. Until such time, guests are more than welcome to bring their own chairs for use. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Johanne

2023년 8월에 4박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 14일
Hello Johanne - Thank you so much for staying with us and sharing your review. We are delight to learn you enjoyed your time with us. We look forward to hosting you again in the future!

8/10 - 좋아요

george

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 2일
Hi George! Thank you so much for staying with us and sharing your review. We are happy to learn your overall enjoyed your visit with us. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Aziz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Belle endroit
2023년 8월에 4박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 8월 31일
Hello Aziz! Thank you so much for staying with us and sharing your review. We are happy to know you enjoyed the location and your stay so much. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Desiree

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 14일
Hello, Desiree! Thank you so much for staying with us and sharing your review. We are happy to know you enjoyed your time with us. We look forward to hosting you again in the future!

8/10 - 좋아요

john 님, Utica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Right on the boardwalk and close to all Restaurants and rides. Shower and bathroom super clean and really a bang for your buck.
2023년 8월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 8월 31일
Thank you for choosing to stay with us and sharing your review, John! We're glad our location in the center Old Orchard Beach's activities was a highlight of your visit, and our housekeeping team will be proud to learn their efforts stood out to you. We look forward to hosting you again in the future!

8/10 - 좋아요

Kane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice location great for the price close to all fun things
2023년 8월에 2박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 8월 30일
Hi Kane! Thank you so much for staying with us again and sharing your review. We're so happy you enjoy our location near all the activities Old Orchard Beach has to offer. We look forward to hosting you and your family again soon!

6/10 - 괜찮아요

Anna

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It’s your bare necessities room behind closed door. Would not recommend for families but it’s good enough for a place close to the bars for birthday celebration
2023년 8월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 8월 30일
Hi Anna! Thank you for staying with us and sharing your review. We're glad you enjoyed our location in the heart of Old Orchard Beach where you can find the perfect balance of time by the beach and a bustling nightlife. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to the peir
2023년 8월에 2박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 14일
Hi Timothy! Thank you for staying with us and sharing your review. We are thrilled that you enjoyed your stay with us and that our location near the pier was a highlight of your visit. We look forward to hosting you again in the future!

8/10 - 좋아요

Emelie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent emplacement
2023년 8월에 2박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 8월 28일
Hi Emelie! Thank you for staying with us and sharing your review. We're happy to learn our location near so many attractions and the beach were a highlight of your visit. We look forward to hosting you again in the future!

10/10 - 훌륭해요

Kelly

2023년 8월에 2박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 18일
Hello Kelly! Thank you for choosing to stay with us and sharing your review. We are thrilled you enjoyed your time with us so much. We look forward to hosting you again in the future!

6/10 - 괜찮아요

Laura

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Poor parking
2023년 8월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 14일
Hello Laura - Thank you for choosing to stay with us and sharing your review. We hope you enjoyed your overall stay with us. We agree - parking in Old Orchard Beach is very challenging. Being by the beach, we do what we can by guaranteeing one spot per room, and our staff is always happy to help with finding an available spot as it can be overwhelming in such a busy area. We hope you will come stay with us again in the future!

10/10 - 훌륭해요

chris

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a great time and worth every penny
2023년 8월에 2박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 9월 14일
Hi Chris! Thank you so much for staying with us and sharing your review. We are thrilled you enjoyed your time with us and the value of your investment in your vacation. We look forward to hosting you again in the future!

2/10 - 너무 별로예요

Linwood

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Awful
The bathroom shower was dirty the ceiling was falling apart. The train went by every 3 hours. The room was dirty. The ac ran really loud
2023년 8월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 8월 16일
Hello Linwood - We appreciate your choice to stay with us during your visit to Old Orchard Beach. We inspect all rooms before guests enter at check-in. We were not made aware of any issues during your stay; had we been, a team member would have addressed it immediately.

6/10 - 괜찮아요

Cassandra

좋아요: 직원 및 서비스, 객실의 편안함
Beach
This spot is nice if you want to be near downtown old orchard and all that comes with it. It is loud and busy. In my opinion it is way overpriced for what you get. We paid for location. Parking is tight. Room was okay and not very big. The room lacks curtains and places to put luggage. The room looked like it was well used with updates. Would not stay here again.
2023년 8월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 8월 16일
Hello Cassandra - Thank you for choosing to stay with us in the heart of Old Orchard Beach. We offer earplugs for those who want to balance being near all the local attractions with a quiet night's sleep. Our rooms are standard sized for the area. We hope you will one day consider visiting us again when you come to Old Orchard.

4/10 - 별로예요

Maxime

2023년 8월에 2박 숙박함
답변 제공: Manager, Mt Royal Motel 님, 2023년 9월 14일
Hello, Maxime - We are sorry to learn your trip was not satisfying. Someone from our team will try to reach you in the hopes of learning more about your stay and how we might improve. Any feedback you can provide will be greatly appreciated.

10/10 - 훌륭해요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good for the night.
The room was good for a one night stay. The office staff was awesome. Dominic who helped me in the morning was great to work with.
2023년 8월에 1박 숙박함
답변 제공: Manager, Mt. Royal Motel 님, 2023년 8월 14일
Thank you so much for your positive review, Ryan! We pride ourselves on providing exemplary customer service. Dominik was super proud to learn you appreciated his work at the front desk. We look forward to hosting you again in the future!