숙박 시설 내 편의 시설/서비스

캔들우드 스위트 포틀랜드-스카버러, IHG 호텔 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 891개 이용 후기 중 406개" "
평점 8 - 좋아요. 891개 이용 후기 중 264개" "
평점 6 - 괜찮아요. 891개 이용 후기 중 94개" "
평점 4 - 별로예요. 891개 이용 후기 중 62개" "
평점 2 - 너무 별로예요. 891개 이용 후기 중 65개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Dongmin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시설은 나름 깨끗한편임. 조식은 제공하지 않지만 숙소내에서 별도 조리해서 먹을 수 있기에 문제없음. 식료품은 10분정도 걸어가면 쇼에서 해결가능. 랜트시 20분 거리 안에 괜찮은 식당이나 매장도 많음
2022년 6월에 9박 숙박함
답변 제공: CJ Patel 님, 2022년 6월 26일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 - 너무 별로예요

Jacob

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Tarsha

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They promote using on premises, one can’t smoke weed without judgment but one can definitely happily IV use their drugs and a blind eye is batted, power outage and their staff has hung up on me and avoided answering the phone to give me their supervisors number. Wouldn’t even recommend this as the American addicts dream
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Kayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was clean, quiet and nice. But we lost power our second night and it was awful.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Milton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It worked really well for us. We like having the kitchen alot. The room was clean except it had a strange odor when you first walked in. Free coffee was great. We will definitely considering staying there in the future.
2024년 3월에 2박 숙박함
답변 제공: Jason R. Gerard - Regional Manager/Portland 님, 2024년 3월 19일
Thank you So much for sharing your experience with us. We are so glad you were able to settle in and enjoy your time with us. Please visit again soon. Safe Travels

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean, staff friendly and helpful, shopping near by. Area is noisy, room was noisy.
2024년 3월에 1박 숙박함
답변 제공: Jason R. Gerard - Regional Manager/Portland 님, 2024년 3월 19일
Thank you so much for sharing your experience with us. We are glad you chose to be with us. I am sorry for the noise that you experienced. Please visit again soon.

10/10 - 훌륭해요

Marie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful! Enjoyed staying here with my family
2024년 1월에 4박 숙박함
답변 제공: Jason R. Gerard - Regional Manager/Portland 님, 2024년 3월 19일
Thank you so much for being with us. We are so glad you were able to settle in and enjoy your time. Safe Travels

4/10 - 별로예요

Courtney

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
We came here to leave our house with no power. The hotel does not have generators so we are crossing our fingers that nothing happens. As I have a child and we are not interested in being with no hear.
2024년 1월에 1박 숙박함
답변 제공: CJ Patel 님, 2024년 1월 10일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 - 훌륭해요

nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 12월 24일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 - 너무 별로예요

Michelle 님, West Bradford

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 12월 4일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

4/10 - 별로예요

Kristine

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Will not ever stay again
Mild on the walls ,stains on the furniture and curtains ,broken soap dispensers dirty walls
2023년 11월에 3박 숙박함
답변 제공: CJ Patel 님, 2023년 11월 14일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 - 좋아요

Ron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet, and convenient to what we were in town for.
2023년 11월에 3박 숙박함
답변 제공: CJ Patel 님, 2023년 11월 14일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

LORI 님, BLUE HILL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 11월 14일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

taylor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A nice stay outside of Portland. Perfect for a weekend trip. Cozy as well
2023년 11월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 11월 13일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 - 너무 별로예요

Richard

2023년 11월에 3박 숙박함
답변 제공: CJ Patel 님, 2023년 11월 12일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 - 훌륭해요

Jillian

2023년 11월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 11월 28일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 - 별로예요

Alexandra

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Outside doors were unlocked into separate building to rooms. Missing cabinet door and door handles. Hallway smelled of cigarettes.
2023년 10월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 30일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 - 훌륭해요

Mitchell 님, Gorham

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always consistently good.
2023년 10월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 30일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Matthew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very nics clean room
2023년 10월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 29일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Get what you pay for?
This Candlewood suites was the most attractively priced hotel in greater Portland, but in the end, I should have paid more and stayed somewhere else. To be fair, I was in the area for a work trip but also bringing along a girlfriend and trying to impress her with a trip to Portland. This hotel did not impress her. The staff was friendly. No question. The outside looked great. But the inside common areas signaled right away that this wasn’t the boutique hotel experience I had dreamt of. Floors needed to be vacuumed, carpet actually needed to be replaced, and lots of bagged room trash in the hallways. The room was fine but the furniture was beat up, the bathroom was dusty and the toilet seats slid around. On the plus side, the laundry machines were free. I think I just can’t get over how much a hotel room costs in New England and the price was effectively telling me to expect this. In the end, my girlfriend and I felt perfectly safe and happy getting cozy in our suite. We had a good laugh about everything else. Was this a fine place to stay? Sure. But next time, I would spend more money.
2023년 10월에 3박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 28일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 - 훌륭해요

Lisa

2023년 10월에 3박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 28일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

Antonella

2023년 10월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 11월 12일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Therese

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay that's not far from the Portland Jetport. Highly recommend!
2023년 10월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 18일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 - 괜찮아요

Wendell

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We needed a two room suite, so that was good. Staff was excellent. Rooms were clean but kind of a funky layout. Road traffic was very load. Would have been nice to have restaurant service within walking distance.
2023년 10월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 18일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 - 좋아요

Pho 님, Manvel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No breakfast. The door to the building was not locked, anyone can have access into the building. That’s so unsafe.
2023년 9월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 16일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 - 훌륭해요

Josephine

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
I found a dirty(feces) washcloth in the bathroom cabinet that had been there for a long time. Management didn't seem too concerned.
2023년 10월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 19일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

2/10 - 너무 별로예요

Juliana

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The fridge and the AC made a terrible noise all night long. Horrible night. No sleep.
답변 제공: CJ Patel 님, 2023년 10월 9일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 - 훌륭해요

Margaret

2023년 6월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 10일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 - 괜찮아요

Lisa

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not very well cleaned
Definitely not cleaned well: kitchen counter was dirty, and the bathroom is a bit disgusting. No counter space in the bathroom. The bed was very soft and uncomfortable. It was quite and the gentleman at the front desk was very efficient.
2023년 10월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 9일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 - 훌륭해요

Melanie A.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay with washer and dryer available which was very helpful and they let us stay an extra hour with no charge
2023년 10월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 9일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

DENISE 님, Fresno

연인과의 여행
Too close to freeway. Need for new carpeting - however room was fine.
2023년 10월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 5일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Natalia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good base for a family NH visit
Unlike all hotels in a near by Portland, Candlewood is an affordable place to stay for a family. We stayed in a two bedroom suite. Plenty of space. Well equipped kitchen.
2023년 9월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 3일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
There were no mirrors in the bedrooms, no TV in the master bedroom, the bedroom door stuck terribly, i was up to my ankles in water taking a shower.
2023년 9월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 10월 1일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 - 훌륭해요

jon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 9월 25일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

MICHAEL

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 9월 19일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 - 너무 별로예요

Chris

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 9월 15일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 9월 15일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 - 괜찮아요

Daniel 님, Matthews

연인과의 여행
Room not available on arrival. Access door to building did not lock. Grounds needed mowing
2023년 9월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 9월 13일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 - 좋아요

Racquel

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 9월 7일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Loved the ammenities, etc. Price was good too!
2023년 9월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 9월 5일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 - 너무 별로예요

Erin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property felt extremely unclean and very rundown. Staff wasn’t friendly or helpful.
2023년 8월에 3박 숙박함
답변 제공: CJ Patel 님, 2023년 8월 26일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 - 괜찮아요

Jessica

2023년 8월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 9월 15일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 - 좋아요

James

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was clean and well equiped. TV in the bedroom did not work.
2023년 8월에 7박 숙박함
답변 제공: CJ Patel 님, 2023년 8월 23일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 8월 23일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 8월 13일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 - 별로예요

William

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dangerous bathroom
Physical plant in poor condition…..bathroom is a death trap if u try to take a shower-no handrails and the slick bottom of the bathtub makes it very dangerous to try to stand up-just waiting for a lawsuit-reported everything to management showed no interest
2023년 8월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 8월 12일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 - 좋아요

Graca 님, Lexington

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
No clean than I expect
2023년 8월에 1박 숙박함
답변 제공: CJ Patel 님, 2023년 8월 11일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

robert

2023년 7월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 8월 9일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 - 훌륭해요

Julissa 님, Revere

2023년 8월에 3박 숙박함
답변 제공: CJ Patel 님, 2023년 8월 28일
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Its something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

2/10 - 너무 별로예요

Renee

2023년 8월에 2박 숙박함
답변 제공: CJ Patel 님, 2023년 8월 28일
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.