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엠버시 스위츠 바이 힐튼 포틀랜드 메인 여행 후기

3.5 out of 5
엠버시 스위츠 바이 힐튼 포틀랜드 메인
1050 Westbrook Street, Portland, ME

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1056개 이용 후기 중 776개" "
평점 8 - 좋아요. 1056개 이용 후기 중 182개" "
평점 6 - 괜찮아요. 1056개 이용 후기 중 54개" "
평점 4 - 별로예요. 1056개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 1056개 이용 후기 중 18개" "

9.2/10

청결 상태

9.4/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

sangbum

2022년 12월에 1박 숙박함
답변 제공: Sebastian 님, 2022년 12월 22일
Greetings, Sangbum! Thank you for completing a post-stay review on your most recent guest experience at Embassy Suites, Portland Maine! We are delighted to see that you had a fantastic stay and we look forward to welcoming you back again soon.Happy Holidays,Sebastian AscanioHotel Operations SupervisorEmbassy Suites by Hilton, Portland ME

8/10 - 좋아요

Krista 님, Baileys Harbor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Comfortable bed and very friendly staff. Definitely appreciated helpful smiling staff member on a late Friday check in.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Proximity to airport is great!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Leonard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant upscale hotel with many features offered. Helpful staff. Wonderful ambiance.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Susan

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lora

연인과의 여행
좋아요: 편의 시설/서비스
We had a very late arrival, we were greated warmly and welcomed by the front desk, our room was awesome, stylish, very clean and so comfortable. Enjoyed the breakfast and easy checkout. Family in Portland, will definitely stay here again!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Sydney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly, responsive and helpful. The shuttle to the airport was exceptionally convenient.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great room. Great staff. Great bar/food.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Joshua

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was so nice. Pool, excellent breakfast, and even free drink tickets during happy hour. Kids had a blast too.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Ashlee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay and convenient to everything near you!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Gerald and Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff made our stay so easy and went above and beyond to accommodate our need to extend our stay. The lobby is so welcoming, the restaurant was lovely for dinner and the included continental breakfast. We will absolutely stay here again!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Leah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The food at breakfast was outstanding (especially the chef made omelets) and the people are really friendly. Loved that they had excellent daily maid service without having to ask for it. It's so close to the airport you can actually walk there in about 10 minutes if you go out the back way. The lobby is a great area to hang out, nice little bar and restaurant. Really enjoy this hotel and I'm very picky about hotels.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Joanne

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Lorena

좋아요: 청결 상태
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Shaheen 님, Austin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice staff!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Randall

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nicholas

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was great to have a suite when traveling with toddler; made it so we didn’t all have to go to bed at the same time. Staff was friendly and informative; breakfast was a great addition. All in all will certainly return here and recommend to other coming to the area.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Frank

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 숙박 시설 상태 및 시설
Great experience
2024년 3월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 3월 6일
Hi, Jennifer! Thanks for staying with us and your great review! I hope we can welcome you back soon.

10/10 - 훌륭해요

Rosy 님, Sioux City

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I always find this hotel very likable and comfortable. This last time I think probably the season, it was getting a little bit less clean than usual. Staff as usual friendly. Shuttle in time.
2023년 12월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 3월 6일
Hi, Rosy! Thank you so much for staying with us and your kind feedback. I am so sorry you found your stay to be less clean than previously, though we appreciate your feedback so we can do better. We hope we can welcome you back soon!

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it makes catching the early flight easy peasey!
2024년 3월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 3월 5일
Hi, Jane! Thank you for staying with us and your great review! I'm happy our hotel was convenient for your early flight! I hope we see you again next time!

10/10 - 훌륭해요

Geraldine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were great. Breakfast was good had a pool happy hour.
2024년 3월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 3월 5일
Hi, Geraldine! Thank you for staying with us and taking the time to leave your review! We really appreciate your kind words about our staff, breakfast options, pool, and evening reception. We hope we can welcome you back soon!

10/10 - 훌륭해요

Igor

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

David

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 3월 2일
Hi, William! Thank you for your great feedback! We hope to welcome you back soon.

10/10 - 훌륭해요

Kent 님, Mars Hill

가족 여행
좋아요: 직원 및 서비스
Large family of six. Room could accommodate us. Nice breakfast, reasonably priced. Good overall experience.
2024년 2월에 2박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 3월 2일
Hi, Kent! Thank you for choosing our hotel for your stay! I'm so happy your room was comfortable for the whole family and you enjoyed your experience. We hope we can welcome you back soon!

10/10 - 훌륭해요

Jamie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always like staying here
2024년 2월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 3월 2일
Hi, Jamie! Thank you for taking the time to leave your feedback! We hope we can see you again soon!

8/10 - 좋아요

Benjamin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean up to date
2024년 2월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 3월 2일
Hi, Benjamin! Thank you for your great feedback! We hope to welcome you back soon.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very happy with everything that was offered!
2024년 2월에 2박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 25일
Hi, Peter! Thanks so much for your great feedback. We appreciate it! Hopefully we can welcome you back to our property very soon.

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed that we didn't have to leave the property to have a great evening! We went to happy hour and spent time at the bar with Sam as our bartender. She was amazing! All the staff very pleasant and courteous! We will definitely go back!
2024년 2월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 25일
Hi, Sarah! Thank you so much for your thoughtful review. I'm so glad to see you enjoyed spending time with Sam as much as we all do. I'll definitely pass along your feedback to her. I hope we see you again very soon!

10/10 - 훌륭해요

Kimberly

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
2 free drinks at the bar each night
2024년 2월에 2박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 25일
Hi, Kimberly! Thank you so much for choosing our hotel for your stay and taking the time to leave your feedback. So glad you enjoyed our evening reception and were able to take advantage of the complimentary drinks we offer.

10/10 - 훌륭해요

Geoff

2024년 2월에 1박 숙박함

8/10 - 좋아요

Heather

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Debra

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a nice spacious suite that worked well for the four of us on a girls trip. We enjoyed the breakfast buffet every morning which also included a made to order omelette station. There is plenty of seating for dining. We enjoyed dinner at the hotel a couple of nights after long days. We usually missed the happy hour, but was nice the one time we caught it. Great hotel with everything we needed and would definitely stay here again.
2023년 10월에 5박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 25일
Hi, Debra! Thank you for choosing our hotel for your girls trip! I'm so happy you were able to join us for breakfast and dinner. Hopefully we can welcome you back soon when you have more time to take advantage of the evening reception throughout the stay - but I'm glad you caught us at least once.

10/10 - 훌륭해요

GWENDOLYN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a pleasant stay.
2024년 2월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 25일
Hi, Gwencolyn! Thank you so much for your great feedback. I hope we can welcome you back again very soon!

10/10 - 훌륭해요

Allyson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We stayed for 1 night for an early flight in the morning, the property was very clean, comfy beds, and very close to the airport.
2024년 2월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 25일
Hi, Allyson! I'm so happy our hotel was convenient before your early flight, and that you enjoyed our facilities and had a good rest before your departure. Hope we can welcome you back next time!

10/10 - 훌륭해요

Franklin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty of space in the rooms, extensive breakfast, a congenial community atmosphere.
2024년 2월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 8일
Hi, Franklin! Thank you so much for your excellent feedback! We're so glad to hear you enjoyed your room and our breakfast offerings. Hope to welcome you back soon!

10/10 - 훌륭해요

mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff and service were excellent. The location is perfect if you are flying. The early morning coffee, tea and snacks are wonderful. The billing issues were a major problem-I'm not sure if that was the hotel's or expedia's mix up, but it's very frustrating.
2024년 2월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 8일
Hi, Mary! Thank you so much for taking the time to leave your feedback with us. I'm glad to see you enjoyed your stay with us, though I do apologize for the billing issues you mentioned. I hope we are still able to welcome you to our property again in the future.

6/10 - 괜찮아요

Wanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room was nice BUT web sites says there is a hot tub and there is not. I picked this hotel because it says there is a hot tub and then they tell me you have to walk outside in order to get to the pool that has no changing area or bathroom. I’m very disappointed about the hot tub. I would have picked a different hotel that did have a hot tub if I would have known. Front desk said they haven’t had one for a couple of years now so why is it still on the web site.
2024년 2월에 1박 숙박함
답변 제공: Kyle Manning, Director of Sales & Marketing 님, 2024년 2월 6일
Hi Wanda!Greetings from Embassy Suites by Hilton Portland! Thank you so much for choosing our hotel and for the thoughtful review. I'm so sorry for the miscommunication about our hot tub, we miss it too! I don't believe that we have a hot tub listed as an amenity on any websites. We made the tough decision in 2020 to remove our hot tub based on social distancing guidelines at the time. Thank you so much for the feedback about our temporary entrance to our indoor heated pool while we fully renovate our fitness center! It will be ready in the coming weeks and it is going to look fabulous! We hope to have the opportunity to welcome you back to our hotel soon! Safe travels!Best,Kyle ManningDirector of Sales & Marketing

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Managers complimentary snack at end of day, frontdesk service very pleasant at all hours and location was fantastic ...... Only 1 elevator working , so kudos to staff who keep deferring to guests on elevator rides.....they had to wait long periods to go up ir down
2024년 2월에 4박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 8일
Hi, Carol! Thank you so much for your great feedback! I'm glad you enjoyed our evening reception and interactions with our front desk! I do apologize for the inconvenience of the delays in getting on the elevator, but I am happy to hear our staff was able to help move things along a bit quicker. Hopefully we can welcome you back again soon!

8/10 - 좋아요

Stacey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, only downside was there was only one working elevator and the one that was working was very slow and always a lot of people waiting. Other than that friendly staff, convenient area and nice rooms.
2024년 2월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 8일
Hi, Stacey! Thank you so much for your feedback! I am so happy to hear that you enjoyed your room and interacting with our staff. I do apologize for the delay with our elevators, and hope we are able to welcome you back again in the future for an even better experience.

10/10 - 훌륭해요

Michele

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near to airport - convenient
2024년 2월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 9일
Hi, Michele! Thank you for choosing to stay with us for your stay. I'm glad it was convenient for you! Hope to see you again soon.

10/10 - 훌륭해요

Alena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like that they had a shuttle that not only provided airport transportation but also downtown
2024년 1월에 5박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 9일
Hi, Alena! Thank you for choosing us during your stay in Portland and your wonderful review. I'm so happy to hear you enjoyed our shuttle services.

8/10 - 좋아요

April

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They plowed the snow for early flights.
2024년 1월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 9일
Hi, April! Thank you for staying with us! I'm glad to read that we were able to maintain the snow situation during your stay. I hope we can welcome you back very soon with better weather!

10/10 - 훌륭해요

Rachael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love having the living room area in addition to the bedroom. Breakfast is top notch, the home fries, bacon and omelettes are delicious. Ordered room service instead of goi g out, kids thought it was fancy. Did not get alcohol, but kids and I enjoyed the appetizers and punch at cocktail hour for free
2024년 1월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 8일
Hi, Rachael! Thank you for your great feedback! I'm so glad breakfast, dinner, and the reception were a hit for your family. Can't wait to welcome you back to the hotel!

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet. Coffee and granola bars in the lobby very early 3:30 am. I would liked to see mandarin oranges, too.
2024년 1월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 2월 8일
Hi, Ann! Thank you very much for your review. I'm so glad our hotel was convenient for you for your very early flight. I will definitely pass along your feedback with our food and beverage team about always having fresh fruit available in the early morning. I hope we can welcome you back soon!

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 3월 2일
Hi, Sabrina! Thank you for your great feedback! We hope to welcome you back soon.

10/10 - 훌륭해요

donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Haley, Front Desk 님, 2024년 3월 2일
Hi, Donald! Thank you for your great feedback! We hope to welcome you back soon.