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킴튼 호텔 빈티지 포틀랜드, IHG 호텔 여행 후기

4.5 out of 5
킴튼 호텔 빈티지 포틀랜드, IHG 호텔
422 SW Broadway, Portland, OR

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 642개" "
평점 8 - 좋아요. 1002개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 74개" "
평점 4 - 별로예요. 1002개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 24개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
생각보다 방이 작았음 청결하고 아늑함 다운타운 음식 관광 모두 가까움
답변 제공: Sandy 님, 2016년 6월 25일
Dear traveler; Out of the 117 rooms in our hotel 79 are completely different. From 225 square feet to 1200 square feet. It is the blessing and challenge of our hotel. Thank you very much for your feedback. We hope that you return. Much gratitude for your feedback. Sandy Burkett, GM

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good location
nice location in downtown, large room, but in-room dining is bad
답변 제공: Sandy 님, 2016년 6월 25일
Thank you for sharing your feedback on this site, would love to turn it into a 5 star stay - and appreciate your candor. Sandy Burkett, GM

6/10 - 괜찮아요

Talia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Ryan

별로예요: 편의 시설/서비스
Nothing good to share. They let me book a room but when I showed up they said it was double booked and didn’t give me an option to upgrade. I had to book another hotel but of course they still charged me for my room. Now I have to have my bank deal with it which will take forever no doubt. Tks for nothing!!
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Rahel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was really nice very modern like how they the room set up very clean nice view . The staff at the front desk was so helpful and also the valet was such helpful everything about this hotel was very nice. I will definitely go back and stay longer.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Breena

별로예요: 청결 상태
Our truck was severely damaged by valet the night of 04/10/24. Side swiped the whole passenger fender wall from truck bed to cab.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jery

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Isaac 님, Auburn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

Matthew

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Tanveer 님, White Rock

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this hotel and the social hour, free coffee in morning and lovely staff!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Li-An

가족 여행
좋아요: 숙박 시설 상태 및 시설
Nice decor, happy hour wine tasting, complimentary whiskey tasting.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

janice

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Janilet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely worth the price. This property is absolutely beautiful and the food is delicious and high quality. Will definitely be staying at this hotel from now on. Our dinner was comped as well!! A new Kimpton fan for sure.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Katie

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I stayed in one of their private hot tub rooms and it was just what I needed - so relaxing. And the front desk staff was incredibly accommodating and kind from the moment I walked in the door, to me and my dog (no pet rent at this hotel, btw). However, the Monday night bartender at Bacchus (the reason I'm not giving the staff 5 stars) was incredibly rude and patronizing in a way that I'm guessing he would not have been had I been a bit younger and a bit thinner. But the awesome front desk staff, the privacy of the room and the lovely view from the hot tub more than made up for the crappy bartender.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Sandra Capusan

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was beautiful, the tub was phenomenal, the bar and bar manager was great! He was hilarious and attentive, his service was great. Cece was kind and inviting at the front desk and I appreciated the check up text! Check out was easy, but we had to wait for valet for literally an hour to get the cars… I had to reschedule my client which also pushed back all my other appointments resulting in loss of income for me. The coffee was out and we were told where the nearest coffee shop was instead the staff just refilling the coffee pot. No one offered and type of explanation or reimbursement for the costly valet experience that way very apparent. The hotel itself was beautiful but the customer service at the end was inexcusable.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highlight if our stay was definitely dinner at their restaurant Il Solito. Staff was very helpful and accommodating.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Geo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks for great service will come again for future visits
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Travis

좋아요: 청결 상태
Everything was good
2024년 1월에 3박 숙박함

8/10 - 좋아요

William 님, Long Beach

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

James

2024년 1월에 6박 숙박함
답변 제공: Noah 님, 2024년 1월 20일
Thanks for taking the time to give us feedback, we really appreciate it. We hope to see you again soon!

10/10 - 훌륭해요

Judith 님, Eugene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is so unique! My friend from Portland recommended this hotel as we were trying to get home to Eugene from Chicago during the ice storm. What a find! Everyone was so accommodating. The GM, George, personally made sure we were not forgotten when we showed up for our reservation 2 hours early. I sipped hot cocoa in the lobby, then Noah checked us in and informed us about complimentary wine from 5-6. We played shuffleboard then had a lovely dinner at the hotel’s restaurant. It took us 2 extra days to complete our trip to Eugene but this was definitely the best experience we could have possibly had. A&J❤️
2024년 1월에 1박 숙박함
답변 제공: Noah Griser 님, 2024년 1월 20일
We're so glad that you loved your stay with us, and we greatly appreciate your feedback! Please come and see us again soon.

10/10 - 훌륭해요

Toni 님, Merced

2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Guy

2024년 1월에 1박 숙박함
답변 제공: Noah 님, 2024년 1월 20일
Thanks for the feedback, come back and stay with us again, soon!

10/10 - 훌륭해요

Noelle

가족 여행
2024년 1월에 3박 숙박함
답변 제공: Noah 님, 2024년 1월 20일
We really appreciate you taking the time to leave us feedback. Come and see us again, soon!

8/10 - 좋아요

Allison

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I generally enjoyed the hotel. I was disappointed that my room wasn't cleaned when I left for the day. Not sure if you need to request it if you want your room cleaned, but no one told me that. Thank you
2024년 1월에 2박 숙박함
답변 제공: Front Desk 님, 2024년 1월 20일
Thank you for taking the time to leave us feedback, I will pass that along to our team and make sure that we can improve that moving forward. Hopefully we'll see you again soon!

10/10 - 훌륭해요

Faye

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Noah 님, 2024년 1월 20일
Thanks for taking the time to leave us feedback. We really appreciate your business!

10/10 - 훌륭해요

Kimberly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Noah 님, 2024년 1월 20일
We really appreciate you taking the time to leave this feedback for us! We hope to see you again, soon.

10/10 - 훌륭해요

Michie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were amazing. We loved our room. There was a passionfruit(?or similar?) smell in the room and sheets when we first arrived that was mild and very pleasant. Best hotel stay I've had in a while.
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 18일
Thanks so much for your feedback, we appreciate it! Hopefully we'll see you again sometime soon. Happy Holidays!

10/10 - 훌륭해요

john

2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 17일
We're so happy to hear that you enjoyed your stay! Hopefully we'll see you again sometime soon.

10/10 - 훌륭해요

RAUL

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 17일
Thanks so much for the positive feedback, I'm glad you enjoyed your stay! Please come see us again soon.

10/10 - 훌륭해요

lily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 12월 17일
We appreciate the feedback and we're so happy you enjoyed your stay. Thanks for staying with us!

10/10 - 훌륭해요

heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay, staff were amazing
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 12월 17일
Thank you so much for your feedback! We hope to see you again sometime.

6/10 - 괜찮아요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Uncomfortable bed
Everything about our stay was great except for the bed. It was so uncomfortable that we cut our trip short and went home to sleep in our own bed instead of staying the second night of our reservation.
2023년 11월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 20일
Thank you for your feedback, we will pass that along to our team so we can improve our guest experience. We appreciate your business!

10/10 - 훌륭해요

Bethe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 26일
Thanks for taking the time to leave us your review. We're happy to hear you enjoyed your stay with us, hopefully we'll see you again soon!

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 20일
Thanks so much for your feedback, hopefully we'll see you again sometime!

6/10 - 괜찮아요

Christine

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Friday night stay
The trans woman at the front desk was not friendly nor welcoming. From the beginning there was an attitude before I even gave her my credit card. Second there was no one to open the door and take my bags which is what I expected from since this is what the Hotel Kimpton Monaco in Seattle does and has treatment similar to royalty. My room was the higher end spa room and the room only had 1 robe so my partner didn’t have one and it from my experience at the front desk I was turned off by that already. The kimpton in Seattle not only had two robes but slippers and expected the same amenities. This kimpton left very much to be desired. There was a child above our room having a meltdown screaming and stoping around early in the morning which was triggering to me a disabled veteran with ptsd so that was not a great experience for me to have to endure while on my anniversary. While I get that family’s may come to the hotel I feel like if they have an unruly child they should at least have been not been right underneath someone from the looks of it the hotel was not busy Friday night. -Kris
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Logen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel has an extremely welcoming staff. Noah, the front desk manager, was especially exceptional. The downtown location is very convenient to key points across the city. The rooms also have a nice design.
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 20일
Thanks so much for the feedback! We'll pass that along to the team- your kind words are much appreciated!

6/10 - 괜찮아요

Griffin

별로예요: 직원 및 서비스
The valet pricing and service (I declined and self parked for less than half), the front desk check staff was / is condescending - apparently straight and white are taboo in Portland. The area seemed unsafe, and I'm from LA which is sub par as well. It would have been better to stay by the airport.
2023년 11월에 1박 숙박함

4/10 - 별로예요

Danielle

단체 여행
별로예요: 청결 상태, 직원 및 서비스
This property & services are getting raggedy. I used to stay here often in 2017-2020 but since coming back it's not worth the money. I rented a suite I've had lots of times before, room has photos of a full wet bar, bar seating, large dining room table, only to be given some kind of smaller jr. suite for a premium suite price. Manager was condescending to me saying all the rooms have the same amenities, but I have eyes, I can see there's no wet bar with sink, bar seating or full dining room table that seats 6 people. Room has a faint, weird sweet stink to it...like the smell of someone drinking a lot of daiquiris, throwing them up on the carpet, and it was just cleaned 2 hours ago. The heater is crazy loud when it starts up, so we are just going without. Random guys fighting and yelling down on the street - no surprise there's at least 15 houseless folk along side either area of the hotel. Drawers old and warped that won't shut all the way. No big deal, just not premium vibes like the cost of the room would imply. This is an old building that hasn't been updated, surrounded by high/drunk houseless people and their bodily refuse, with rude, unhelpful staff that will literally try to gaslight you on what you paid for vs what you are getting.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice place. Thanks for the free cup of coffee each morning. Given the high numbers of homeless in the neighborhood, I'd appreciate the function of a doorman. Somebody hit me up for money while I was waiting for a colleague in the hotel's lobby.
2023년 10월에 4박 숙박함
답변 제공: Front Desk 님, 2023년 11월 13일
Thank you for your feedback, we will pass that along to our team! Hopefully we'll see you again sometime.

10/10 - 훌륭해요

Ashley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great modern hotel, staff was very friendly. Also they give free wine during happy hour and live music!
2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 13일
We're happy you enjoyed your time with us, hopefully we'll see you again sometime soon!

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 13일
Thanks so much for the great rating. We hope to have you with us again at the Vintage!

10/10 - 훌륭해요

Rick

2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 13일
Thanks for the great review! We appreciate your business, hope to see you again soon!

10/10 - 훌륭해요

Cynthia Nelson 님, Salt Lake City

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 11월 13일
Thank you for your feedback! We appreciate you and hope to see you again soon.

2/10 - 너무 별로예요

Nancy

별로예요: 직원 및 서비스
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Alana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel! Amazing, friendly staff! Great, walkable location with lots of shopping and dining options.
2023년 9월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 9월 30일
Thanks so much for your kind words! We'll pass that feedback along to everyone, hopefully we'll see you again sometime soon.

10/10 - 훌륭해요

Fawaz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Front desk
Everything was perfect, starting from Andy in the front guest, he was very helpful
2023년 9월에 3박 숙박함
답변 제공: Front Desk 님, 2023년 9월 16일
Thanks for the feedback - hopefully we will see you again sometime soon!

8/10 - 좋아요

Matthew

2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 11월 13일
Thank you for your feedback! We appreciate you and hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel staff went above and beyond to ensure I had everything I needed!
2023년 9월에 2박 숙박함
답변 제공: Byron 님, 2023년 9월 11일
Thank you so much for your kind words! We do appreciate you! Please come back soon!