BBQ/피크닉 공간
예약 가능 여부 확인

레지던스 인 바이 매리어트 포틀랜드 스카버러 여행 후기

3 out of 5
레지던스 인 바이 매리어트 포틀랜드 스카버러
800 Roundwood Dr, Scarborough, ME

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 413개 이용 후기 중 189개" "
평점 8 - 좋아요. 413개 이용 후기 중 139개" "
평점 6 - 괜찮아요. 413개 이용 후기 중 43개" "
평점 4 - 별로예요. 413개 이용 후기 중 25개" "
평점 2 - 너무 별로예요. 413개 이용 후기 중 17개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

Armando

반려동물 동반 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
I was told on the phone by someone at Marriott that the Scarborough location had a generator. I checked in because I lost power at my home. When I arrived at the hotel, I was told that they in fact did not have a generator and they hotel ended up losing power for most of the next day. The person at the Marriott 800 number gave me the wrong information. Do better Marriott.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Wayne

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Martha 님, Biddeford

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The property serves a purpose but it is very tired and could use a freshen up.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
ALL the staff were great!!!
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Ross

4/10 - 별로예요

Scott

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
The staff was very nice but there was not one extra pillow in the entire hotel? The layout of the hotel room has a nearly empty living room- maybe for a family of six provide more than a 2 seat couch and chair? Also, the room has a full fridge , dishwasher, oven and microwave but one dish, cup and bowl. It just came across as really cheap. Also, the pool is in place but the hot tub has been removed. That is always a welcome feature for parents when kids use the pool. You can tell there was a hot tub previously There that has been replaced by a group Of loungers. Finally, the couch was a sleeper but was stained and kind of gross.
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Kimberly

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property was extremely dirty. When we checked in the room was not clean. The bedsheets had a huge crusty stain on them. I would never stay there again.
2023년 12월에 8박 숙박함
답변 제공: Bobbie Rollins 님, 2024년 1월 3일
Kimberly,Thank you for taking the time to speak with me in regards to your recent stay. I appreciate the feedback and will be following up with the staff. I hope that you will give us another opportunity to serve you in the future.

10/10 - 훌륭해요

DOLORES

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Glenn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing that upset me was i came here because of the picture of the hot tub on your site and when i got here i was informed that it had been taken out..the pictures shouldn't be there if there is no hottub..
2023년 12월에 1박 숙박함
답변 제공: Bobbie Rollins 님, 2023년 12월 31일
Glenn,Thank you for sharing your concerns about a hot tub picture. In looking into this there are no pictures or notations about a hot tub on the Expedia site. We have removed all but one picture that is on our Marriott site that we are still awaiting for approval. We have removed all verbiage as well about a hot tub. I apologize if you were miss lead and I hope that we will see you in the future.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
All the pros for this property- location, comfort of the units, included breakfast- are largely offset by subpar housekeeping and maintenance.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함

4/10 - 별로예요

April

2023년 12월에 1박 숙박함

4/10 - 별로예요

Terry

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Beds were not comfortable and the bathrooms seem old
2023년 12월에 1박 숙박함
답변 제공: Bobbie Rollins 님, 2023년 12월 20일
Terry,Thank you for letting us know of your recent stay concerns. I am so sorry that the bed was uncomfortable for you. We have just changed out all of the mattress' in hopes that our guest can get a great night sleep. I will be looking into the mattress in your room. I hope that we will see you on your next visit.Sincerely,Bobbie Rollins

10/10 - 훌륭해요

Andrea 님, Sarasota

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Victoria

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Julie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty
There was a used cigarette in one of the beds. Clearly linens aren’t being changed.
2023년 12월에 1박 숙박함
답변 제공: Bobbie Rollins 님, 2023년 12월 10일
Julie,Thank you so much for your feedback on your recent stay. I wish that you had brought this to our attention at the time of the issue so that we could have addressed it. We will be looking into the situation to ensure that this does not happen in the future.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Shawnda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Martin 님, St Hubert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay at the residence Inn, clean, easy parking, room was perfect.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very friendly! The property needs a bit of an update. The breakfast was amazing!!!
2023년 10월에 8박 숙박함

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Definately worth the stay.
I am so glad this is the hotel that I chose to stay in. I am a native of Maine and was here for 10 days visiting family. By the sixth day of my stay here I think everybody knew me my name. Every time I came back they greeted me, and every time I left they say goodbye have a great day. It was a very comfortable feeling. There was always a very nice breakfast in the morning. Anything I asked for for the room they were more than glad to bring it to me. The housekeepers were very friendly. The grounds were very clean and the hotel was very clean. When I come back to Maine I am definitely going to stay here again. I had a sweet which was very comfortable. They have a little grocery store in the hotel, and a very large grocery store across the street. Was definitely worth staying at. I stayed alone and I was very comfortable and not worried about being alone. I had requested a room on the first floor near the front desk so I would feel safe, they accommodated me with that.
2023년 10월에 11박 숙박함

8/10 - 좋아요

Brandy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Shannon Marie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was great! The room was clean. The staff were wonderful and met every request I made. Breakfast was okay. I am not a fan of the turkey sausage patties or links but the scrambled eggs are delicious! The spinicho quiche was excellent!
2023년 9월에 5박 숙박함

8/10 - 좋아요

Stephen

2023년 9월에 2박 숙박함

8/10 - 좋아요

Celia

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overall nice staff, had to beg for towels/cleaning
Overall clean and quiet, not charmed that the front desk staff person- man working on weekend during the day) gave my 82 year old mother a hard time about getting an additional room key when all her ID indicated she was a rightful room resident. He was sarcastic with me (daughter) when I followed up on it. Most of the staff bent over backwards to be helpful.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near airport
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Gary 님, Cincinnati

좋아요: 직원 및 서비스
No issues.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Michael

2023년 8월에 1박 숙박함

8/10 - 좋아요

Elizabeth

2023년 8월에 1박 숙박함

4/10 - 별로예요

Nicole

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our first room was filthy. I like to santize our rooms upon arrival and the amount of dirt that was found was unexceptable. My sons feet were black from all the dirt. There was pee in the floor in front of the toilet. There were hairs in the bed and tub. Vents were filthy. Pillow in closet for pull out couch was dirty. Front desk said they didn't have another eoom then after I pushed they called someone and suddenly found a room. Second room was cleaner but the toilet would pump every 15 minutes. There was also a fan in that bathroom that would never stop. Pool was closed or construction zone for our entire stay. Staff at breakfast were the only redeeming quality at this place. I have pictures o can forward.
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Jeremy

2023년 7월에 4박 숙박함

8/10 - 좋아요

Lindsay

2023년 7월에 1박 숙박함

8/10 - 좋아요

Lawrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall, and very good stay.
Very impressed despite some older negative reviews. Front desk was very friendly and helpful, breakfast was a hot meal with lots of foods including fresh fruit and individualized quiches, parking was good. The layout of the buildings was confusing and it was unclear on arrival which buildings were the Mariott and which not (poor signage), but no problem once you knew your way. There was steady noise from the interstate running right next to the property but I used earplugs and was fine sleeping; ask for a room on the opposite side.
2023년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Jonathan

가족 여행
좋아요: 직원 및 서비스
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Paul

2023년 7월에 1박 숙박함

8/10 - 좋아요

Amy

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

4/10 - 별로예요

Justin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room smelled like cigarette smoke. Pullout couch was dirty with food products. Had to ask for linens for the pullout couch. Lack of parking spaces, had to park in a lot “near” the hotel. When asked to speak with a manager, was told there they were in a meeting and couldn’t do much with the reservation since it was booked through a third party.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Holly

2023년 7월에 1박 숙박함

8/10 - 좋아요

AnnaLisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are very large, well appointed and very clean. Parking is too limited.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Beverly

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Bobbie Rollins 님, 2023년 6월 14일
Thank you for the review! We look forward to seeing you again in the future.

10/10 - 훌륭해요

Kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All was great. The other problem was having to check in at 4:00 and check out the next morning at 11:00. This is not even a 24 hour stay. For the cost of the room 24 hours should be the timeframe. Checking in earlier than 4:00 would have definitely been appreciated.
2023년 6월에 1박 숙박함
답변 제공: Bobbie Rollins 님, 2023년 6월 14일
Kathy,Thank you for your comments and will look into your suggestion. I am glad you enjoyed your stay and look forward to having you back.

10/10 - 훌륭해요

Martin

연인과의 여행
2 bedroom with fireplace was perfect for us. It was a short stay so no negatives. Breakfast was good
2023년 6월에 2박 숙박함
답변 제공: Bobbie Rollins 님, 2023년 6월 14일
Martin,Thank you for the kind words. We enjoyed having you and look forward to seeing you again in the future.

10/10 - 훌륭해요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was good
2023년 5월에 5박 숙박함
답변 제공: rrb 님, 2023년 6월 2일
Dear Gerard,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Rosanne

2023년 5월에 1박 숙박함
답변 제공: rrb 님, 2023년 6월 2일
Dear Rosanne,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No hot tub. Dad.
2023년 5월에 1박 숙박함
답변 제공: rrb 님, 2023년 6월 2일
Dear Bonnie,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Ryan

2023년 4월에 1박 숙박함
답변 제공: rrb 님, 2023년 6월 2일
Dear Ryan,On behalf of the entire hotel team, I want to thank you for sharing about your guest experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.