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스프링힐 스위트 바이 매리어트 포틀랜드 힐스버러 여행 후기

3 out of 5
스프링힐 스위트 바이 매리어트 포틀랜드 힐스버러
7351 NE Butler Rd, Hillsboro, OR

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 638개 이용 후기 중 371개" "
평점 8 - 좋아요. 638개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 638개 이용 후기 중 46개" "
평점 4 - 별로예요. 638개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 638개 이용 후기 중 15개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Yeunseung 님, portland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
힐스보로 메리어트 추천합니다.
부부와 아이셋이 함께 묵었는데 침대도 편안하고 불편함없이 묵었습니다. 호텔에서 나오면 바로 음식점들도 있어서 더할나위없이 좋았습니다. 아침 조식은 음식의 종류가 다양하진 않았지만 만족스런 식사를 했습니다.

10/10 - 훌륭해요

Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was friendly and helpful and the property seemed new and well kept.
2024년 4월에 3박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 4월 18일
Thank you so much for taking the time to let us know about your experience during your stay with us. We are delighted to hear you enjoyed your stay and that our staff was able to help make it a good one. We hope you choose to stay with us again, should your travels bring you back this way!

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good all around. Nothing to complain about, which is usually pretty easy these days.
2024년 4월에 3박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 4월 18일
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate all feedback from our guests. We are happy to hear you enjoyed your time and hope you choose to stay with us again.

10/10 - 훌륭해요

YASUHIRO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 4월 17일
Thank you for taking the time to let us know about your experience during your stay with us. We are delighted to see that you enjoyed your time. We hope you choose to stay with us again, should your travels bring you back our way.

10/10 - 훌륭해요

Faith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay with my family! Loved the pool and accommodations were comfortable and staff friendly.
2024년 4월에 2박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 4월 9일
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback from our guests. We are so happy to hear that you enjoyed your stay and the pool. We hope to see you again, should your travels bring you back our way!

10/10 - 훌륭해요

Christian

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, quiet, and safe. Left my car windows opened by mistake and nothing was stolen in the morning. Obviously is not Portland, that’s why :-).About 30 minutes from portland down town
2024년 3월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 3월 29일
Thank you for taking the time to let us know about your stay with us. We are delighted to hear you enjoyed your time. Safety is of the upmost importance when traveling and are happy you felt that during your stay. We hope you choose to stay with us again, should your travels bring you back our wahy.

10/10 - 훌륭해요

Aaron

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Brenda at the front desk deserves 10 stars. She came through for my family in an unfortunate maintenance situation that arose while we were enroute to Portland. Communication was outstanding, and we could not have asked for a better outcome. Thank you Brenda!
2024년 3월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 3월 18일
Thank you for taking the time to let us know about your experience. We are delighted to hear that Brenda was a huge impact in your experience, and was able to help. We hope you choose to stay with us again, should your travels bring you back this way.

10/10 - 훌륭해요

Myrna

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here before and every time we have it has never failed us. Thank you again for a great stay! We will definitely be back!
2024년 3월에 2박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 4월 17일
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback from our guests. We are happy to hear your time with us is consistently enjoyable, and look forward to seeing you again!

4/10 - 별로예요

Negar

2024년 2월에 1박 숙박함
답변 제공: Springhill Suites 님, 2024년 3월 29일
Thank you for taking the time to let us know about your experience during your stay with us. We are sorry to see that your expectations weren't met. We hope you will choose to stay with us again.

10/10 - 훌륭해요

Liudmila

2024년 2월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 2월 28일
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback from our guests. We are delighted that you enjoyed your stay and hope you choose to stay with us again.

10/10 - 훌륭해요

Shelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 2월 6일
Thank you for taking the time to let us know about your stay with us. We appreciate any and all feedback from our guests. We are delighted to hear that you enjoyed your time!

10/10 - 훌륭해요

Graham

2023년 12월에 2박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 1월 8일
We appreciate you taking the time to let us know about your stay with us. We are happy to hear you enjoyed your stay. We hope you choose to stay with us again should your travels bring you back this way.

10/10 - 훌륭해요

ChangKwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 12월에 3박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 1월 8일
We are happy to hear you enjoyed your stay with us. Thank you for taking the time to let us know about your time.

6/10 - 괜찮아요

William

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice except for breakfast
We have stayed several times. Our rooms were as far from the elevator as possible, and NOT by our request. Room was clean. Staff were friendly and helpful. Breakfast needs some changes. For all 5 days there were the same scrambled eggs, diced potatoes, and turkey sausage patties; boring. We learned later that waffles were only available on weekends; this really disappointed us. Why? We had been anticipating waffles available every day. Sure hope this gets changed.
2023년 12월에 5박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 1월 8일
Thank you for taking the time to let us know about your stay with us. We are sorry that you didn't enjoy the breakfast - as a brand standard, waffles are only out on the weekends. We hope you choose to stay with us again, should your travels bring you back in the area.

8/10 - 좋아요

Kiet

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 1월 8일
We are happy to hear your enjoyed your time with us, thank your for letting us know about your stay.

8/10 - 좋아요

Joy

2023년 12월에 4박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 1월 8일
Thank you for letting us know about your stay, we are happy you enjoyed your time.

4/10 - 별로예요

Edward

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Not clean and clogged toilet
The hotel looks nice, updated and at first sight, clean. The staff are friendly and welcoming. The biggest downfall I had is that the bed sheets did not look like they were changed at all. First thing I noticed was the smell of BO. I switched on the light to inspect the sheets and saw body hair on the sheets. I was also given a room with a clogged toilet. I called front dest for a plunger, they were very nice and accommodating but the plunger was no help. Fortunately I had a one night stay, it would have been a nightmare if it were longer.
2023년 12월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 1월 8일
Thank you for taking the time to let us know about your experience during your stay. We apologize for the experience you had. We have given this information to the housekeeping leadership to be sure this does not occur again.

8/10 - 좋아요

Colleena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They had a very good free breakfast!
2023년 12월에 1박 숙박함
답변 제공: Kathie Bell General Manager 님, 2024년 1월 10일
Thank you I will share your feedback with our team. We look forward to having you stay with us again.

10/10 - 훌륭해요

Shelly

2023년 12월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 1월 8일
We appreciate you letting us know about your stay. Thank you for taking the time to give your feedback.

8/10 - 좋아요

Karyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 1월 8일
Thank you for letting us know about your experience during your stay with us. We appreciate any and all feedback from our guests.

10/10 - 훌륭해요

Angie

2023년 12월에 2박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 1월 8일
Thank you for letting us know about your stay with us - we are glad to see you enjoyed your time.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Conveniently located with shopping and dining options nearby. All of the amenities that we look for in our lodging destinations.
2023년 11월에 3박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 12월 5일
Thank you for taking the time to let us know about your stay with us. We appreciate any and all feedback from our guests. We are delighted to hear you enjoyed your stay and hope you choose to stay with us again, should you ever be back in the area.

10/10 - 훌륭해요

Tom

2023년 11월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2024년 1월 8일
We appreciate you taking the time to let us know how your stay was.

10/10 - 훌륭해요

June

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great hotel, many options for eating within walking distance. There was ample parking in the lot with easy access to the hotel. The breakfast was good, we didn’t realize that the waffle stands was only in the weekend but the variety in the oatmeal bar was a bonus. 24hr access to coffee, tea & water was great! E didn’t use the gym but the equipment looked very modern. The hotel concession was over priced so we didn’t use that, as there was many options near by. Access to Portland city was quick and easy- worth the savings for this great hotel overall.
2023년 11월에 4박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 11월 14일
Thank you so much for taking the time to let us know about your stay with us. We always appreciate any and all feedback we get from our guests. We are delighted to hear that you enjoyed your time with us. We hope you choose to stay with us again, should your travels bring you back this way.

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 11월 14일
Thank you for letting us know about your stay, we appreciate any and all feedback from out guests.

10/10 - 훌륭해요

carmen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant thank you for you hospitality.
2023년 11월에 2박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 11월 7일
Thank you for letting us know about your stay with us. We appreciates any and all feedback from our guests. We are delighted to hear that you enjoyed your stay!

8/10 - 좋아요

Tiffany

단체 여행, 가족 여행
Had a great stay. Friendly staff. Clean!
2023년 11월에 3박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 11월 7일
Thank you for taking the time to let us know about your stay with us. We appreciate any and all feedback from our guests. We are happy to hear you enjoyed your time and hope to see you again, should your travels bring you back this way.

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Marriot we have stayed in!
This was the best Marriott Hotel we have stayed at! Also, the best breakfast and you have bars of soap by the sink! Thanks, will stay with you again when in the Portland area!
2023년 10월에 2박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 11월 1일
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate any and all feedback and are delighted to hear that you truly enjoyed your time. We look forward to see you again when your travels bring you back this way!

10/10 - 훌륭해요

LUIS

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 10월 30일
Thank you for taking the time to let us know about your experience during your stay with us. We appreciate all feedback from our guests. We are delighted to hear that you enjoyed your time. We hope you choose to stay with us again, should your travels bring you back our way!

8/10 - 좋아요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Springhill Suites HIllsboro 님, 2023년 10월 30일
Thank you for letting us know about your experience during your stay with us. We appreciate any and all feedback from our guests! We are happy to hear you enjoyed your time.

6/10 - 괜찮아요

Mauro

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 10월 24일
Thank you so much for letting us know about your experience during your stay. We appreciate any and all feedback from our guests. We hope you choose to stay with us again in the future.

10/10 - 훌륭해요

Anthony Gerard 님, Loveland

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were great!
2023년 10월에 4박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 10월 24일
Thank you so much for letting us know about your experience during your stay with us. We are more than happy to hear that you enjoyed your time. We hope you choose to stay with us again, should your travels bring you back out this way.

10/10 - 훌륭해요

Francisco

2023년 10월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 11월 14일
Thank you for taking the time to let us know about your experience during your stay with us. We are happy to hear you enjoyed your time and hope you choose to stay with us again.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, parking is VERY limited
2023년 10월에 2박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 10월 17일
Thank you for taking the time to let us know about your stay with us. We appreciate any and all feedback from our guests.

8/10 - 좋아요

Louis J

2023년 10월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 10월 17일
Thank you for taking the time to let us know about your experience during your stay with us. We are delighted you enjoyed your time.

4/10 - 별로예요

Ashley

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Nice hotel but staff was sloppy and unfriendly.
No one was at the front desk for about 20 minutes. There was a group of people waiting to be helped. Not nice at nearly 10 pm after a long day of travel. We had to wait late at night to get into our room. We got there as soon as we could so our daughter could go swimming before the pool closed. The unprofessional front desk girl Wendi blocked our access to the pool prior to the actual closing. We finally tracked her down and she said there’s only 10 minutes left and we replied actually 15 minutes and we intended to still go swimming because that’s what we paid for. She was reluctant to let us in but we got in and our daughter wa happy. It’s kind of a shame that it’s actually a really nice hotel mainly everything was updated but the service was really poor and the front desk lady seemed ignorant and lazy and not friendly, she shouldn’t be in customer service or hospitality if she doesn’t want to be friendly to people or inviting, trying to encourage people to enjoy their stay. She physically looked very sloppy and unpresentable able. Brought the whole quality of the hotel down. Marriott needs to hire better if they want to be viewed professionally.
2023년 10월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 10월 24일
Thank you for taking the time to let us know about your experience while staying with us. Your experience of when you arrived and at check-in is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent instances like this from occurring in the future.

10/10 - 훌륭해요

Nik 님, Yakima

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location. Dinning options within walking distance.
2023년 9월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 10월 13일
Thank you for letting us know about your experience during your stay with us. We are delighted to hear that you enjoyed your stay and hope to see you again should your travels bring you back this way.

2/10 - 너무 별로예요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in. Quiet rooms
2023년 10월에 1박 숙박함
답변 제공: Springhill Suites 님, 2023년 10월 13일
Thank you for letting us know about your experience during your stay. We appreciate any and all feedback from our guests.

6/10 - 괜찮아요

Aris

연인과의 여행
좋아요: 직원 및 서비스
The room had a funny smell to it, but the bed was cozy.
2023년 9월에 1박 숙박함
답변 제공: Sprinhill Suites Hillsboro 님, 2023년 9월 28일
Thank you for letting us know about your experience during your stay with us. We take all guest feedback seriously and we have brought your issue with the room to the attention of our housekeeping supervisor. We hope you choose to stay with us again in the future, should your travels bring you back this way.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay.
I was told hot tub was 102degrees. Felt barely hot. Otherwise perfect trip.
2023년 9월에 2박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 9월 20일
Thank you for letting us know about your stay with us. We appreciate any and all feedback from our guests. We are sorry that your expectations with the hot tub were not met and this has been brought up with the maintenance team. We hope you choose to stay with us whenever your travels bring you back to the area!

10/10 - 훌륭해요

Chris

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 9월 11일
Thank you so much for letting us know you enjoyed your time during your stay with us! We hope to see you again, should your travels bring you back this way.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Springhill Suites HIllsboro 님, 2023년 9월 11일
Thank you so much for letting us know you enjoyed your time during your stay with us! We hope to see you again, should your travels bring you back this way.

8/10 - 좋아요

Elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 9월 11일
Thank you for letting us know about your stay. We appreciate any and all feedback from our guests. We are happy to hear you enjoyed your time.

10/10 - 훌륭해요

Stuart

2023년 9월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 9월 7일
Thank you for letting us know about your stay with us. We appreciate any and all feedback from our guests. We are happy to hear that you enjoyed your time!

10/10 - 훌륭해요

Rony

2023년 8월에 1박 숙박함
답변 제공: Springhill Suites 님, 2023년 9월 28일
Thank you for letting us know about your experience during your stay with us. We appreciate any and all feedback from our guests. We hope to see you again, should your travels bring you this way.

10/10 - 훌륭해요

Kathy M 님, Pearl City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convinient location. In walking distance to WINCO, Dick's Sporting Goods, Joann's Fabric and many dinning options. Easy on and off ramp to highways.
2023년 8월에 3박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 9월 7일
We appreciate any and all feedback from our guests. We are happy to hear you enjoyed your stay with us!

10/10 - 훌륭해요

Hervé

2023년 8월에 1박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 9월 7일
Thank you for letting us know about your stay with us! We are delighted to hear you enjoyed your time. We hope you choose to stay with us again!

10/10 - 훌륭해요

Seung Jin

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Friendly staff / Closed to stores if you need any travel items. However, I have notified the staff regards to my bed linens and pillow covers with multiple hair and yellow stain which was pretty gross. They have told me that I have to notify the staff 24 hours in advance for them to clean the room but they provided linens and pillow covers for me to replace my own...? It was okay but they can definitely do better for the customer. Overall I enjoyed staying at the hotel.
2023년 8월에 3박 숙박함
답변 제공: Springhill Suites Hillsboro 님, 2023년 9월 7일
Thank you for letting us know about your experience during your stay with us. We are sorry to hear that your expectations with customer service weren't met. Your issue has been brought to our housekeeping leadership in hopes that this will not occur again.

10/10 - 훌륭해요

Eric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is what you expect from a Marriott property and the staff did a good job keeping up with the breakfast.
2023년 8월에 2박 숙박함
답변 제공: Springhill Suites HIllsboro 님, 2023년 9월 7일
Thank you for letting us know about your stay. We always appreciate any and all feedback from our guests. We are delighted to hear that you enjoyed your time, and we hope you choose to stay with us again should your travels bring you back this way!

10/10 - 훌륭해요

kelly

2023년 8월에 7박 숙박함
답변 제공: Springhill Suites HIllsboro 님, 2023년 9월 11일
Thank you for letting us know you enjoyed your stay!