외관

타운플레이스 스위트 코퍼스 크리스티 포틀랜드 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 278개 이용 후기 중 179개" "
평점 8 - 좋아요. 278개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 278개 이용 후기 중 23개" "
평점 4 - 별로예요. 278개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 278개 이용 후기 중 8개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Brenda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and quiet. The 2 bedroom was so comfortable, felt like home . Would definitely book again!
답변 제공: General Manager 님, 2023년 11월 26일
Dear Brenda, Thank you for taking the time to evaluate your recent stay at TownePlace Suites Corpus Christi Portland. We are pleased to know we exceeded your expectations and appreciate you mentioning our clean and comfortable property. It was a pleasure hosting you, and we look forward to welcoming you again.Sincerely,Thomas Perez,General Manager

10/10 - 훌륭해요

Christi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We’re always comfortable at these properties. Makes being away from home much easier.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 15일
Dear Christi, We are delighted to know that you thoroughly enjoyed your stay; we love to make our guests feel right at home. Thank you for all of your generous compliments, and we hope to have the pleasure of welcoming you to TownePlace Suites Corpus Christi Portland again soon.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
Dear Brenda, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at TownePlace Suites Corpus Christi Portland look forward to your next visit.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and interesting rooms. We stayed at a kind size bed with pull out sofa. The room had a large refrigerator, microwave, stove top, and coffee pot. The pool was nice and the fron had a patio with two large propane grills. Staff was friendly, but the cherry on top was the bowl at the front desk that had doggy treats for dog owners. Breakfast was also pretty good. Really great comfortable place to stay
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 17일
Dear Ashley, Thank you for choosing TownePlace Suites Corpus Christi Portland and for your wonderful review. We are thrilled to know we exceeded your expectations and that you especially loved our well-maintained accommodations and courteous associates. It was also a delight to read you enjoyed the great amenities we offer. Thank you again for your lovely compliments, and we look forward to welcoming you back for another exceptional experience.Sincerely,Thomas PerezGeneral Manager

8/10 - 좋아요

Allen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
positives:Nothing really stands out. On the debit side: Room too small, smallest of any hotel we have stayed at in recent memory—also room seemed cluttered. Hallways had no climate control; were hot and smelled “weird”. Shower with wall-mounted dispensers—the shampoo dispenser was empty. Strange room layout with TV off to the right side of the bed.
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 6일
Dear Allen, Thank you for choosing us and for your observations. We are disappointed that you had some concerns with your room. Our goal is to provide an exceptional experience for each of our guests; therefore, we regret not meeting all of your expectations. This has been addressed, and we are very grateful for your patience. We work hard to provide a clean and comfortable environment; hence, we regret that this issue was compromised during your stay. We will follow up on your concerns to ensure we are well-poised to serve you better in the future. We are grateful for the feedback and hope you will reconsider and visit us again the next time you are in the area.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

YANELI 님, DALLAS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was perfect for our family mini getaway. The staff was kind and caring, the free breakfast was great, hotel was clean and perfectly located with many nearby shopping and dining options.
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 16일
Dear Yaneli, Thank you for sharing a review of your recent visit. We were delighted to read about how much you and your family enjoyed our delicious breakfast as well as our ideal location, and that your vacation was exactly what you hoped it would be. Reviews such as yours mean a lot. Thank you again, we look forward to welcoming you back to TownePlace Suites Corpus Christi Portland.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 8일
Dear Alejandro, Thank you for the perfect rating. We are glad you had a wonderful time at TownePlace Suites Corpus Christi Portland. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Thomas PerezGeneral Manager

8/10 - 좋아요

Quenton

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great family business trip
My family and I had a good one night stay and loved the room and service. Our 4th time booking at this establishment and the only problem we had our trip this particular time was the shower curtain holders were rusted which stained our bath towels causing us to need new ones. Other than that we had no complaints.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 21일
Dear Quenton, Thank you for choosing our hotel for your family business trip. We are glad to know that you enjoyed your overnight stay. However, we apologize for the inconvenience you experienced. Thank you again for making us your preferred choice on every visit and we hope to see you at TownePlace Suites Corpus Christi Portland soon.Sincerely,Thomas Perez,General Manager

10/10 - 훌륭해요

Melanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: General Manager 님, 2023년 8월 18일
Dear Melanie, Thank you for choosing TownePlace Suites Corpus Christi Portland and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,Thomas PerezGeneral Manager

8/10 - 좋아요

Tarrah

단체 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Exterior looks way more up to date than Interior. Room wouldn't stay at set temp. Would get warm even after setting to 68/69. Small breakfast area so we had difficulty getting space for our large family as some guests were using the large table as a meeting set up. Small pool. Can definitely hear your upstairs neighbors. The staff was nice. You have a few options for breakfast which was nice and it tasted great too.
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 2일
Dear Tarrah, Thank you for being our guest and sharing your review. We are glad to know you and your family had a good time with us; however, we are sorry for the inconvenience you had due to the lack of space in the breakfast area, the issue with the pool, and the air condition unit in your room was not working properly. We have shared your feedback appropriately and will use it to improve our service going forward. We hope to have the opportunity to make your next stay even better.Sincerely,Thomas Perez,General Manager

8/10 - 좋아요

Jeffery

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Trash in common areas on floors and outside were full of trash all weekend. Only one trash bag in trash can which for three days is not enough
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 2일
Dear Jeffery, Thank you for sharing your review of TownePlace Suites Corpus Christi Portland. Please accept our apologies if our common area was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks and will use them as an opportunity to improve our services. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Thomas Perez,General Manager

10/10 - 훌륭해요

Bridgett

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved my stay with Town place Marriott it was so clean and bedding so comfy.I always enjoy Marriott chain.It was clean hotel and breakfast a plus.
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 30일
Dear Bridgett, It is always a pleasure to welcome our Marriott Rewards members, and we want you to know we appreciate your loyalty. Thank you for sharing your experience and your kind comments. We look forward to welcoming you back on your next visit to TownePlace Suites Corpus Christi Portland.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Fernando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We are going to return. Excellent
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 28일
Dear Fernando,Thank you for staying at TownePlace Suites Corpus Christi Portland. We enjoyed your kind comments about our beautiful city and excellent accommodations. Thank you for sharing your review with fellow travelers and for your excitement about returning. We look forward to seeing you again soon.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Brenda

Staff was very welcoming and helpful
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 16일
Dear Brenda, We are delighted you chose TownePlace Suites Corpus Christi Portland for your visit, and we are pleased to know our associates made your stay memorable. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with them. We look forward to making us your home whenever you are in the area.Sincerely,Thomas Perez,General Manager

10/10 - 훌륭해요

Luz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love my 5 days stay everyone is so friendly , great customer service 100 percent perfect the suite room was perfect for my family was like home from restroom, kitchen the only thing was the beds weren’t as comfortable as I thought. The pool was nice enjoy quite swimming . I honestly recommend this hotel thank you to housekeeping always there when I needed clean towels the shower head 🚿 was relaxing after a long day at the beach at Port Aransas, Texas. I definitely would come back again THANKYOU
2023년 7월에 5박 숙박함
답변 제공: General Manager 님, 2023년 7월 15일
Dear Luz, Thank you for the positive review and also for taking the time to recognize our service and accommodations. We are delighted to know that you liked your Studio Suite and that it was conveneint for your family's needs. A refreshing swim in our outdoor pool with family is a fantastic way to start or end your day, and we are glad you were able to take advantage of this amenity. Thank you again for recommending TownePlace Suites Corpus Christi Portland to future guests. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Sincerely,Thomas Perez,General Manager

10/10 - 훌륭해요

Jeannie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place
Front desk clerks were amazing, didn’t get names but friendly and very helpful. Rooms clean, beds comfortable, breakfast was good there was always someone cleaning at all times. Only problem was parking, too many work vehicles and no place to park…
2023년 7월에 7박 숙박함
답변 제공: Thomas Perez General Manager 님, 2023년 7월 14일
Dear Jeannie, Thank you for choosing TownePlace Suites Corpus Christi Portland. We are dedicated to providing an inspiring and relaxing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. We are also glad you loved our spotless rooms, delicious breakfast, and comfortable amenities. It was our pleasure serving you, and we look forward to our next opportunity to make your trip a great one.Sincerely,Thomas PerezGeneral Manager

4/10 - 별로예요

wojciech

출장 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: General Manager 님, 2023년 7월 11일
Dear Guest, Thank you for choosing our hotel for your stay. On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. We hope you will consider giving us another chance in the future so we can provide you with the perfect stay you deserve.Sincerely,Thomas Perez,General Manager

10/10 - 훌륭해요

Francisco

2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 28일
Dear Francisco,Thank you so much for the perfect rating of your time at TownePlace Suites Corpus Christi Portland. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Sincerely,Thomas PerezGeneral Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 6월 28일
Dear Guest, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Sincerely,Thomas Perez,General Manager

10/10 - 훌륭해요

Betty

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lots of families here! Comfortable, clean and safe
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 24일
Dear Betty, Thank you for choosing TownePlace Suites Corpus Christi Portland and sharing your kind review. We are delighted to know you enjoyed your stay. It was a pleasure to host you, and we look forward to welcoming you back soon. Sincerely,Thomas Perez,General Manager

10/10 - 훌륭해요

Elisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 23일
Dear Elisa, Thank you for your fantastic rating. We are delighted to know you loved every aspect of our hotel. We hope to welcome you back soon to TownePlace Suites Corpus Christi Portland.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Mary 님, San antonio

2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 10일
Dear Mary, Thank you for sharing your excellent rating. We are glad you had a great time at TownePlace Suites Corpus Christi Portland. It was a pleasure having you as our guest, and we look forward to welcoming you back soon.Sincerely,Thomas Perez,General Manager

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spring break 2023
Enjoyed the atmosphere n location
2023년 3월에 2박 숙박함
답변 제공: General Manager 님, 2023년 3월 18일
Dear Rebecca, Thank you for choosing TownePlace Suites Corpus Christi Portland during your visit to our exciting city. We appreciate you sharing how much you enjoyed your time with us and our great location. We hope you stay with us again on your next visit to the area.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Kristina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great room and great price. Very pleased with our stay!
2023년 2월에 3박 숙박함
답변 제공: Rose 님, 2023년 2월 26일
Hi Kristina, Thank you so much for your feedback, we appreciate it. Hope you visit us again soon. Have yourself a great day. Warm Regards,

10/10 - 훌륭해요

Stanley

2022년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 3월 18일
Dear Stanley, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at TownePlace Suites Corpus Christi Portland, and we look forward to welcoming you back soon.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay
Great stay for pets. Clean premises, but they need poop bags for their stations. Great location. Great staff. Breakfast is always perfect at Towneplace. Highly recommend
2022년 11월에 2박 숙박함
답변 제공: General Manager 님, 2022년 11월 15일
Dear Sharon, Thank you for sharing about your stay at TownePlace Suites Corpus Christi Portland. We appreciate the generous remarks and are glad you enjoyed our hotel, great location, and dedicated associates. We understand the important details that make up a significant visit and are happy knowing you loved our breakfast offerings. We are grateful for your recommendation and look forward to seeing you again soon.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Sharon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the employees were extremely polite and helpful.
2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 24일
Dear Sharon, We are delighted you chose TownePlace Suites Corpus Christi Portland for your visit, and we are pleased to know our associates made your stay memorable. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in the area.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Robert

2022년 10월에 1박 숙박함
답변 제공: General Manager 님, 2022년 10월 8일
Dear Robert,Thank you for the perfect rating. We are glad you had a wonderful time at TownePlace Suites Corpus Christi Portland. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Anabel

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and helpful staff loved the 2 bedroom suite
2022년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 9월 13일
Dear Anabel, We are delighted you chose TownePlace Suites Corpus Christi Portland for your visit. We are pleased to know you liked your accommodations and that our associates made your stay memorable. Thank you for your nice feedback, and we hope you will make us your home whenever you are in the area.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 31일
Dear Kim, Thank you for choosing TownePlace Suites Corpus Christi Portland. We are dedicated to providing an inspiring and relaxing atmosphere for all of our guests, and we appreciate your perfect rating. It was our pleasure serving you, and we look forward to our next opportunity to make your trip a great one.Sincerely,Thomas Perez,General Manager

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was beyond amazing!!!!!!
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 17일
Dear Timothy, We are delighted you chose TownePlace Suites Corpus Christi Portland for your visit, and we are pleased to know our associates made your stay memorable. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in the area. Sincerely, Thomas Perez General Manager

8/10 - 좋아요

louis

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 11월 23일
Dear Louis, We appreciate your gracious rating about your stay at TownePlace Suites Corpus Christi Portland. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Sincerely,Thomas PerezGeneral Manager

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스
It was comfortable and cleaned and welcoming. Would recommend highly.
2022년 8월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 10일
Dear Mary, thank you for recommending TownePlace Suites Corpus Christi Portland. We are absolutely thrilled to receive your thoughtful review, and we are delighted to learn you found our hotel to be so fresh and completely spotless. We are very proud of our housekeeping associate's dedicated service. Thank you for taking time out of your day to recognize our efforts. It was a pleasure to host you, and we look forward to welcoming you whenever you are in the area. Sincerely, Thomas Perez, General Manager

10/10 - 훌륭해요

Madeline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Incredibly comfortable beds.
2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 8월 6일
Dear Madeline, Thank you for sharing about your stay at TownePlace Suites Corpus Christi Portland. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing our relaxing accommodations enhanced your visit with us. We hope to see you again soon. Sincerely, Thomas Perez, General Manager

6/10 - 괜찮아요

Tiffany

2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 11월 23일
Dear Tiffany,Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon.Sincerely,Thomas PerezGeneral Manager

4/10 - 별로예요

Lissa

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
I called prior to arrival letting them know I would be coming in late at around 11:30pm - 12:00am. They said- not a problem. When I arrived, no one was at the desk so I called the front office. I kept calling for at least 7-10 minutes. Finally, a guy came saying he was using the restroom and apologized and gave me two free bottles of water. That was strike one. Then, we went to the room - put our stuff away and we were greeted with a roach in the kitchenette. I was grossed out but we went to sleep since it was late. When we woke up - two more roaches. I went to the front desk - let them know what happened and they said they would move us rooms. Which they did, she said they would comp the room but couldn't since we went through expedia - no points because we weren't Marriott members. She said she would have the manager call us. We moved to the other room, and we did not have any more roach problems the rest of our stay. The manager never called - strike 2. We left for the day (approx 4/5 hrs),when we came back my mom said that she had forgotten her charger in the other room along with her crossword book. Went to the front desk, the person took me to the room - no charger/no book. They looked on all the carts on all floors and contacted the manager, and said they would contact housekeeping. No one was in the room except us and housekeeping. On the day we left, it never turned up. Strike 3.
2022년 6월에 4박 숙박함
답변 제공: General Manager 님, 2022년 7월 8일
Dear Lissa, thank you for being our guest and sharing your concerns. We are sorry for the wait time you experienced at the time of check-in and for the additional issues that impacted your visit. Although it is good to know our team was able to make up for these issues, we regret the inconvenience caused in the first place. We have also waved off the first night's stay through the third-party channel, and it will take 3-5 business days to reflect in your account. We understand your frustration and appreciate your patience in the meantime. Sincerely, Thomas Perez, General Manager

10/10 - 훌륭해요

Stephanie

2022년 7월에 1박 숙박함
답변 제공: General Manager 님, 2022년 7월 6일
Dear Stephanie, we are delighted you had an outstanding stay at TownePlace Suites Corpus Christi Portland and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Sincerely, Thomas Perez General Manager

10/10 - 훌륭해요

Adelita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: General Manager 님, 2022년 6월 21일
Dear Adelita, thank you for choosing TownePlace Suites Corpus Christi Portland. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure serving you, and we look forward to our next opportunity to make your trip extraordinary. Sincerely, Thomas Perez General Manager

10/10 - 훌륭해요

Bertha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome service
2022년 6월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 6월 12일
Thank you so much for your review. We appreciate you!!!

6/10 - 괜찮아요

Steve

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty carpets in the room dirty carpets in the breakfast area old fashioned room design with very little space around the wash sink and a very tiny bathroom. This place is outdated old and it is inhabited by Dirty Working Class People walking in with dirty shoes and dirty clothes. Overall just felt like a dirty place not compatible with Marriott or any high-class hotel. We'll never stay again.
2021년 12월에 13박 숙박함
답변 제공: General Manager 님, 2021년 12월 20일
Dear Steve, We appreciate your feedback regarding our hotel, and we apologize for the inconvenience you had in your room. we always try to provide our guests with an excellent experience, and we regret this was not your experience. Your comments will be reviewed to ensure we focus on correcting and preventing such mistakes. We hope you will give us an opportunity in the future to regain your trust. Sincerely, Thomas Perez, General Manager

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasantly surprised with a kitchenette in the room. Chicken Express across the street has great chicken and fish.
2021년 10월에 1박 숙박함
답변 제공: General Manager 님, 2021년 11월 5일
Dear David, thank you for your kind review of TownePlace Suites Corpus Christi Portland. It is a pleasure to know you were satisfied with the convenience of having a kitchenette in the room, and you had a pleasant stay with us. We value your business and hope to host you again for another flawless experience. Sincerely, Thomas Perez, General Manager

2/10 - 너무 별로예요

Kyle

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: General Manager 님, 2021년 10월 31일
Dear Kyle, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Thomas Perez, General Manager

10/10 - 훌륭해요

JAMIE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 1박 숙박함
답변 제공: General Manager 님, 2021년 10월 16일
Dear Jamie, thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your perfect rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at TownePlace Suites Corpus Christi Portland, and we look forward to welcoming you again soon. Sincerely, Thomas Perez, General Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 10월에 2박 숙박함
답변 제공: General Manager 님, 2021년 10월 12일
Dear Guest, thank you for choosing TownePlace Suites Corpus Christi Portland. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Thomas Perez, General Manager

10/10 - 훌륭해요

Carolee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super accomodating staff. I wanted to switch my room type to a handicap accessible if they had one. They did. And switched me with no questions or problems. Really appreciated the accomodation.
2021년 10월에 3박 숙박함
답변 제공: General Manager 님, 2021년 10월 10일
Dear Carolee, Thank you for choosing TownePlace Suites Corpus Christi Portland during your visit to our exciting city. We are thrilled to read that you loved your room and appreciate you letting us know our associates went over and above in handling your requests. We will enjoy sharing your compliments to recognize them for a job well done. We can’t wait to welcome you back soon. Sincerely, Thomas Perez General Manager

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was with my daughter enjoying the beach for the last weekend of the summer. We were there for the hummingbird festival and to enjoy some mother daughter time. When we checked in our room was not available so the gentleman at the front desk upgraded our accomodations to a large two bedroom suite. We had the nicest time and we got amazing service from everyone.
2021년 9월에 2박 숙박함
답변 제공: General Manager 님, 2021년 9월 25일
Dear Laura, thank you for your review. We are incredibly pleased you enjoyed your stay at TownePlace Suites Corpus Christi Portland, and had a memorable experience with your daughter. It is always a pleasure to read reviews complimenting our service and hospitality! Thank you for being our guest. We hope to be your first choice every time you visit the area. Sincerely, Thomas Perez, General Manager

10/10 - 훌륭해요

Santiago

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really liked how friendly the employees were and clean and the room was remarkable.
2021년 9월에 2박 숙박함
답변 제공: General Manager 님, 2021년 9월 12일
Dear Santiago, we are delighted you chose TownePlace Suites Corpus Christi Portland for your visit, and we are pleased to know our associates made your stay memorable. We appreciate the acknowledgment of their dedication, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in the area. Sincerely, Thomas Perez, General Manager

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 7일
Dear Victor, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at TownePlace Suites Corpus Christi Portland, and we look forward to welcoming you back soon. Sincerely, Thomas Perez, General Manager

10/10 - 훌륭해요

Amy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet and comfortable for a great price. Will definitely stay again!
2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2021년 9월 7일
Dear Amy, thank you for choosing TownePlace Suites Corpus Christi Portland. We are delighted you enjoyed your stay and that we were able to exceed your expectations all for a great price. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Thomas Perez, General Manager

6/10 - 괜찮아요

Albert

2021년 9월에 1박 숙박함
답변 제공: General Manager 님, 2022년 12월 19일
Dear Albert,Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us.Sincerely,Thomas PerezGeneral Manager