로비

페스타나 빈티지 포르토 호텔 & 월드 헤리티지 테 여행 후기

5 out of 5

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1000개 이용 후기 중 737개" "
평점 8 - 좋아요. 1000개 이용 후기 중 199개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 38개" "
평점 4 - 별로예요. 1000개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 8개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
전체적으로 훌륭한 숙소입니다. 멋진 전망과 깨끗한 방, 그리고 깔끔한 조식이 마음에 들었습니다. 다만 샤워기 상태가 좀 좋지 않았고, 외부 소음이 조금 들리지만 크게 방해가 되진 않았습니다. 그리고 오전 10~11시쯤 외출 준비 중이었는데 청소하시는 분들께서 문을 확 열으셔서 좀 놀랬어요. ‘Do not disturb' 종이를 문고리에 걸어두어야 할 것 같아요!
2024년 1월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 18일
Dear Mr. Anonymous, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무과한가격
비싼가격에비해만족도와서비스질이많이떨어집니다
2023년 7월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2023년 7월 12일
Dear Mr./Mrs. Hotels.com User, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term.We appreciate that you chose Pestana Vintage Porto for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit.Kind regards,The team at Pestana Vintage Porto

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
심사숙고해야할곳
위치는좋습니다다만주변이너무시끄러워편안하진않네요투색객이너무많아체크인체크아웃시간이오래걸리고레이트체크아웃은돈을내라고하네요포르토치고는꽤높은가격인것에비해만족도는많이떨어집니다
2023년 7월에 1박 숙박함
답변 제공: Pestana Vintage Porto 님, 2023년 7월 12일
Dear Mr./Mrs. Hotels.com User, We would like to thank you for giving us your honest opinion on your stay. Unfortunately, we did not satisfy your expectations. We would like to sincerely apologize for any inconvenience caused. We have taken note of all the issues mentioned so that improvements can be made in the short-term.We appreciate that you chose Pestana Vintage Porto for your stay. We hope you will give us another opportunity to demonstrate our high service standards and regain your trust during your next visit.Kind regards,The team at Pestana Vintage Porto

10/10 - 훌륭해요

Kwan Mo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best location and world class service in Porto
2020년 2월에 6박 숙박함
답변 제공: Guest Relations 님, 2021년 3월 11일
Dear Mr. Kwan Mo, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comment about our location. We take great pride in being able to offer a great experience to our Guests. We thank you for your stay, and we look forward to welcoming you again soon at Pestana Vintage Porto. Kind regards, The Team at Pestana Vintage Porto

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 2월에 1박 숙박함
답변 제공: Pedro Brás 님, 2020년 2월 14일
Dear Guest, Thank you for your review regarding your stay at Pestana Vintage Porto Hotel. We are looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다.
직원들이 친절하고, 호의적입니다. 방의 크기도 만족스럽고 화장실 크기도 커요. 다만 화장실은 유리벽에 슬라이딩 문인 점은 참고하세요. 도우루강 뷰가 보이는 테라스는 예술이에요. 페스타나 빈티지 호텔 건물은 포르투하면 떠오르는 호텔이라 찾기도 쉬울거에요. 세심한 배려가 곳곳에 있는 호텔이었습니다. 다음에도 포르투를 간다면 묵고 싶은 호텔이에요.
2019년 11월에 1박 숙박함
답변 제공: Pedro Brás 님, 2019년 11월 25일
Dear Guest, Please accept our reply in English. Thank you for your amazing review regarding your stay at Pestana Vintage Porto Hotel. We appreciate your words towards our rooms and staff, we will share your feedback with our Senior Management. Looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 3월에 3박 숙박함
답변 제공: Pedro Brás 님, 2019년 3월 30일
Dear Guest, Thank you for your review regarding your stay at Pestana VIntage Porto Hotel. We are looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 3박 숙박함
답변 제공: Pedro Brás 님, 2019년 3월 12일
Dear Guest, Thank your amazing review regarding your stay at Pestana Vintage Porto Hotel. We are looking forward to welcome you in a near future. Warm regards, Pedro Brás Front Office Manager

8/10 - 좋아요

Ik Jin 님, 서울

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
친절하지만 정확하지 못한 일처리
부티크 호텔치고는 비교적 공간도 여유롭게 안에도 remodeling이 잘되어 있는 호텔입니다. 백미는 위치로 그냥 호텔에 있어도 포르투 최고의 관광이 가능합니다. 직원들이 친절하지만 아쉬운것은 일이 그렇게 정확하지는 않다는 것입니다. 저희가 아침 일찍 비행기를 타야해서 아침 식사를 못하게 되자, 직원이 먼저 샌드위치를 만들어 밤에 넣어주겠다고 하고, 안와서 다음날 체크아웃하면서 다른 직원에게 물어보자 자기는 인계받은바나 기록이 없다면서 오리발이었습니다. 공항도 아침 안 막힐 때는 택시로 15분이면 갈 수 있는데, 한시간이 걸린다고 해서 일찍 출발시키기도 했습니다. 하지만 전체적으로 우호적 태도였고, 직원들은 친절했습니다. 1층은 거리와 바로 붙어있어서 창을 열어두기 곤란합니다. 2층이상이 좋지 않을까 싶습니다. 주변에 좋은 식당이 많은데, 당일 예약은 잘 안됩니다. 미리 예약하셔야 좋은 식당에서 식사가 가능할 것 같습니다.
답변 제공: Guest Service Manager 님, 2015년 12월 12일
Dear Guest, Thank you for your stay at the Pestana Vintage Porto Hotel. We took good notice of your comments and suggestions which are going to be forwarded to the departments concerned. We hope to welcome you again soon. Kind Regards

10/10 - 훌륭해요

jack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a beautiful, historic property. The balcony, river view was worth every penny! The only possible complaint is that the carpet is a bit worn in the room but that’s all I can think of to point out
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

Christina

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved location and staff!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Juan 님, Miami

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel on the river
2024년 3월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 4월 17일
Dear Mr. JuanOn behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Gloria Martha

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Súper buena ubicación y muy accesible para todos los lugares
2024년 4월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 4월 17일
Estimada Sra. Gloria Martha: De parte de nuestro personal de Pestana Vintage Porto, le damos las gracias por el tiempo dedicado a facilitarnos sus positivos comentarios. Su opinión es fundamental para nosotros, para continuar mejorando nuestro servicio y anticiparnos así a las necesidades de nuestros huéspedes.Nos complace saber que hemos cumplido con sus expectativas. Ha sido un placer para nosotros recibirlo como huésped, y estamos deseando volver a darle la bienvenida en Pestana Vintage Porto.Saludos cordiales, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2024년 3월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 4월 1일
Dear Mrs. Cheryl, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, view and breakfast.
2024년 3월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 4월 1일
Dear Mr. Lee, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Ricardo

2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Bud

연인과의 여행
The staff was excellent! They were very helpful and attentive. In addition, we could not think of a better location for our needs. The hotel was wonderful and well maintained.
2024년 3월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 4월 1일
Dear Mr. Bud, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Marti

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location and views. Staff were lovely. Breakfast was awesome. Wonderful experience all around.
2024년 3월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 27일
Dear Mr./Mrs. Marti We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Phyllis

연인과의 여행
If you stay at the Pestana Vintage Hotel, expect to be pampered! We spent 6 nights right in the heart of the Ribeira area and loved every minute. This property offers delicious breakfasts, accommodating staff and an excellent location to explore the entire area. Our room was very spacious, with a soaker tub and loads of hot water to let you ease your muscles for the next day’s hilly walks.we loved it.
2024년 3월에 6박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 27일
Dear Mr. Phyllis, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

8/10 - 좋아요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location with unique and historic hotel plus very accommodating staff - a lovely stay
2024년 3월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 19일
Dear Mr./Mrs. Elizabeth, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Luanne

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Beauty and history and location
2024년 3월에 5박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 19일
Dear Mr./Mrs. Luanne, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Chadi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel in an excellent location
2024년 3월에 1박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 19일
Dear Mr./Mrs. Chadi, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Zulfikarali

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, the service is outstanding!
2024년 3월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 5일
Dear Mr./Mrs. Zulfikarali, We would like to take this opportunity to thank you for taking the time to provide us with your feedback. We were glad to read your enthusiastic comments about our location and service. We take great pride in being able to offer a great experience to our Guests.We thank you for your stay, and we look forward to welcoming you again soon at Pestana Vintage Porto.Kind regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were helpful and friendly. They provided excellent dining recommendations and tour advice. The location is central to the Port houses and other attractions. A wonderful breakfast buffet with free port and sparkling wine.
2024년 2월에 4박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 29일
Dear Mr. Robert, Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Josh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful views and such friendly staff made our stay memorable. Highly recommend them!
2024년 2월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 29일
Dear Mr. Josh,Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager

6/10 - 괜찮아요

FRANCESCO

별로예요: 숙박 시설 상태 및 시설
Mi spiace lamentarmi ma ho chiesto una colazione particolare per la mia compagna che ha il diabete hanno detto che avrebbero dato quello che chiedevo per lei a colazione ma alla fine non è andata così! inoltre ho chiesto un transfer dal hotel all' aeroporto e mi hanno detto che avrei pagato 35 euro (conversazione attraverso vs sito dovreste poter vederla) invece arrivato in aeroporto mi ha chiesto 45 euro!! ovviamente ho pagato ma mi sono sentito preso un giro!vedete voi se è giusto così in tal caso non acquisterò mai più del vs sito Saluti
2024년 2월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 26일
Dear Mr. Belarda, First of all, we would like to thank you for your honest feedback and for choosing us for your stay in Porto. Regarding the situation mentioned about our breakfast, we have passed on your feedback to our F&B Supervisor so that improvements can be implemented with immediate effect.We would like to apologize for the inconvenience caused.The difference in price was due to the fact that the service was booked with another company, as the company we initially recommended was unavailable. However, the refund of 10 has already been made to the card with which you made the payment. We hope that despite the inconvenience, you enjoyed your stay with us and we look forward to welcoming you back in the near future.Best regards,Francisca PereiraGuest Relations

10/10 - 훌륭해요

Shubham

2024년 2월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 27일
Dear Mr./Mrs. Shubham, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Tiffany

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view by the waterfront. Very clean, great amenities, and welcoming staff.
2024년 2월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 29일
Dear Mrs. Tiffany,Thank you so much for taking the time to share your feedback with us! We greatly appreciate your kind words and are thrilled to hear that you enjoyed your stay with us. We're delighted that you found everything to your liking during your time at our hotel. Your satisfaction is our top priority, and we're elated that we were able to meet and exceed your expectations.Should your travels bring you back to Porto, we would be honored to welcome you once again at Pestana Vintage for another outstanding experience. Until then, please don't hesitate to reach out if there's anything we can assist you with.Warm regards,Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Bertha

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 27일
Dear Mrs. Bertha, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really liked that the hotel is conveniently close to restaurants and shopping and just a short walk to Vila Nova de Gaia. The staff was very helpful and accommodating! They made lunch and dinner recommendations and even made the reservations for us. We truly enjoyed our stay at this beautiful hotel and look forward to staying there again on our next visit!
2024년 2월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 20일
Dear Mr./Mrs. Victor,On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Francisca PereiraGuest Relations

10/10 - 훌륭해요

Lucy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a pleasant stay. Can’t wait to return
2024년 1월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 20일
Dear Mr./Mrs. Lucy,On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Francisca PereiraGuest Relations

10/10 - 훌륭해요

Cesar 님, Aguadilla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Me encanto la vista del cuarto al puente Luis 1. Servicio super amable. Personal muy atento y profesional.
2024년 2월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 20일
Estimado Sr. Cesar: De parte del personal de Pestana Vintage Porto, nos gustaría agradecerle su maravillosa opinión.Es un placer saber que su estancia ha sido de su agrado, y que hemos contribuido a crear memorables recuerdos.¡Estamos deseando volver a recibirlo muy pronto en nuestro hotel!Atentamente, Francisca PereiraGuest Relations

10/10 - 훌륭해요

Dahlia 님, Pikeville

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like the friendliness of the staff. They helped us book where we can dine, too. They even prepared a to go box for us to bring to the airport when they learned that we will not be able to eat breakfast because our flight was at 5 am. We also didn’t have to worry about our airport transportation because they arranged everything for us. We also enjoyed the vibe of the place. We watched the performers along the river. It was fun and vibrant.
2024년 2월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 20일
Dear Mr./Mrs. Dahlia,On behalf of the entire team at Pestana Vintage Porto, we would like to thank you for your kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again soon at our hotel!Warm regards, Francisca PereiraGuest Relations

10/10 - 훌륭해요

JUAN

2024년 1월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 27일
Dear Mr./Mrs. JUAN We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

Heidi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 27일
Dear Mr./Mrs. Heidi, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

10/10 - 훌륭해요

judy

2023년 10월에 1박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 3월 27일
Dear Mr./Mrs. judy, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Services Manager

8/10 - 좋아요

Alan 님, Palm Springs

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location, view
2024년 1월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 1일
Dear Mr. Alan, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Relations

10/10 - 훌륭해요

Hui Cheng

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 1일
Dear Mr. Hui Cheng, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Relations

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service
I really enjoyed staying here. They not only upgraded my room but they also looked after my suitcase for 12 days while I walked the Camino Português and came back to stay. Very helpful
2024년 1월에 1박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 2월 1일
Dear Mr. James, We were delighted to hear that your recent stay at Pestana Vintage Porto was delightful and that you thoroughly enjoyed your stay. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana Vintage Porto for your holiday. We look forward to hosting you again soon at our hotel.Kind regards, Francisca PereiraGuest Relations

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Service and comfort was great!
We loved our stay. They staff made us feel so welcome and they were so helpful throughout our stay. We also enjoyed the hotel bar in the evenings with great cocktails and even a DJ. The breakfast buffet was also a very nice added touch. The location is perfect and the hotel has a lot of history and charm.
2024년 1월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 18일
Dear Mr. Tim, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

10/10 - 훌륭해요

Christopher

단체 여행, 연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Pestana Vintage Porto 님, 2024년 1월 18일
Dear Mr. Christopher, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

10/10 - 훌륭해요

May

2024년 1월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 18일
Dear Mr./Mrs. May On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

8/10 - 좋아요

Jose Javier

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 10일
Dear Mr. Jose Javier On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

8/10 - 좋아요

William

2023년 12월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 10일
Dear Mr. William, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations

10/10 - 훌륭해요

Carolina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Súper la ubicación al lado del Río! Con muchas cosas que hacer en la noche. Cuenta con un restaurante de carnes buenísimo. Pero lo mejor es el personal de la recepción, amables y siempre dispuestos a ayudar en todo! El desayuno es delicioso y variado.
2024년 1월에 3박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 10일
Estimada Sra. Carolina: Estamos encantados de saber que su reciente estancia en Pestana Vintage Porto ha sido de su agrado y que la ha disfrutado de principio a fin. Nuestro personal quiere agradecerle sus amables palabras.Muchísimas gracias por haber elegido Pestana Vintage Porto para pasar sus vacaciones. Estamos deseando volver a recibirla muy pronto en nuestro hotel.Saludos cordiales, Francisca PereiraGuest Relations

10/10 - 훌륭해요

Roberto 님, Paris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
la gentillesse des équipes, l'emplacement le meilleur, une atmosphere incroyable et le calme nonobstant la position centrale.
2024년 1월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 18일
Cher Monsieur Roberto, Au nom de toute notre équipe du Pestana Vintage Porto, nous souhaitons vous remercier d’avoir pris le temps de nous donner un avis positif. Votre retour est crucial pour nous permettre de continuer à améliorer notre service et à anticiper les besoins de nos hôtes.Nous sommes heureux d’apprendre que nous avons répondu à vos attentes. Ce fut un réel plaisir pour nous de vous avoir comme hôte, et nous sommes impatients de vous accueillir à nouveau à Pestana Vintage Porto.Cordialement, Francisca PereiraGuest Relations

10/10 - 훌륭해요

ENIO

2023년 12월에 7박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 10일
Caro Sr. Pereira da Silva, Em nome de toda a equipa do Pestana Vintage Porto, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-lo como Hóspede e esperamos voltar a recebê-lo em breve no Pestana Vintage Porto.Atentamente,Francisca PereiraGuest Relations

8/10 - 좋아요

Jia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There is no parking or drop off, so you need to roll your luggage, when the weather is not good that is not pleasant experience
2023년 12월에 2박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 9일
Dear Mr./Mrs. Jia, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your feedback. Your opinion is crucial for us to continuously improve in anticipating our Guests' needs, preferences, and expectations.We were glad to hear that, overall, you enjoyed your stay at Pestana Vintage Porto. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are sorry for any inconvenience caused. It was a real pleasure for us to have you as our Guest, and we hope you will give us another opportunity to welcoming you again at Pestana Vintage Porto and regain your trust during your next visit.Warm regards, Francisca PereiraGuest Relations

10/10 - 훌륭해요

Raimundo J S

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
Estadia maravilhosa, equipe super atenciosa, além da melhor vista de Porto.
2024년 1월에 1박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 10일
Caro Sr. Raimundo J S, Em nome de toda a equipa do Pestana Vintage Porto, gostaríamos de agradecer-lhe pelo seu feedback positivo. A sua opinião é essencial para podermos continuar a melhorar o nosso serviço e antever as necessidades dos nossos Hóspedes.Folgamos em saber que correspondemos às suas expetativas. Foi um verdadeiro prazer tê-lo como Hóspede e esperamos voltar a recebê-lo em breve no Pestana Vintage Porto.Atentamente,Francisca PereiraGuest Relations

10/10 - 훌륭해요

Shirley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were excellent. The position is suberb.
2024년 1월에 4박 숙박함
답변 제공: Pestana Vintage Porto 님, 2024년 1월 10일
Dear Mrs. Shirley, On behalf of our entire team at Pestana Vintage Porto, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Vintage Porto.Best regards, Francisca PereiraGuest Relations