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에이트 호텔 포르토피노 여행 후기

5 out of 5
에이트 호텔 포르토피노
Via del Fondaco, 11, Portofino, GE

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 87개 이용 후기 중 50개" "
평점 8 - 좋아요. 87개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 87개 이용 후기 중 13개" "
평점 4 - 별로예요. 87개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 87개 이용 후기 중 2개" "

9.6/10

청결 상태

9.0/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Jose

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
NOT a 5 Star Hotel
This is not a 5 star hotel - first there is no gym or spa or fitness. I thought to have 5 stars you need this. Second, no hot water and no one seemed to do much about it. We only had hot water the first day of our stay, then the second and third none and the staff was not very helpful. Third, no restaurant - only some pizzas in the room. And finally staff was not very friendly and concierge was clueless, even made us a reservation for a restaurant that was closed. The room was nice, hotel recently remodelled but the overall experience was negative, and this hotel cannot say they are a 5 star nor charge 5 star prices with this service.
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Safiyah

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed in the hotel near the main square. Parking was provided and the service was excellent. The room was small but very tastefully furnished. I would recommend this hotel to anyone.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ganz ganz tolles Hotel in portofino ! Super Lage und spitzen Personal
2023년 9월에 4박 숙박함

6/10 - 괜찮아요

Samuel

좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Arielle

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Amro 님, London

별로예요: 숙박 시설 상태 및 시설
There were renovation works happening at the property but nothing was mentioned when I booked. The room showed a balcony in the pictures, but there were no balconies in the whole hotel, when I asked staff they said they used pictures from their other hotel in Portofino. In general the whole stay was very average

10/10 - 훌륭해요

GABRIELA

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
excelente atencion
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Emerson

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 2박 숙박함

10/10 - 훌륭해요

George

2022년 10월에 2박 숙박함

10/10 - 훌륭해요

elham

2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Jan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fint hotell og god frokost
Veldig flott hotell, og fin beliggenhet.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel, easy to walk into town. Staff was very helpful and eager to help.
2022년 9월에 3박 숙박함

8/10 - 좋아요

Rhys

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely and attentive staff, room was spacious but some furniture a little tired. The bathroom only had one sliding door on the shower meaning there was always a big gap, thus a lot of water landing on the floor. Did question this with reception but didn't hear back. Rooms cleaned twice a day though, so we always had towels and mat replaced afterward. Lovely decor and location - would stay again.
2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Dirk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tolles kleines Hotel in perfekter Lage
2022년 8월에 3박 숙박함

8/10 - 좋아요

alejandro 님, san antonio

2022년 8월에 2박 숙박함

8/10 - 좋아요

Eric

2022년 8월에 2박 숙박함

10/10 - 훌륭해요

Jonathan 님, Manaus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Localização excepcional com equipe excepcional. Um hotel maravilhoso.
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

brett

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Family beach vacation
We had a lovely stay at the hotel, the staff’s attention to details and level of service was second to none. The continental breakfast was also very good. The lobby was very well decorated and the hotel felt very welcoming. Although comfortable, the bathroom smelled of dampness and some of the corners in the shower area were rotting. A small detail that should be looked at.
2022년 7월에 4박 숙박함

8/10 - 좋아요

Tanya 님, Delray Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was great, although the rooms were smaller than in the pictures. We got a junior suite and it was not at all how it appeared in the pictures. Also, the rooms are a little dated. Besides that, the staff was very friendly and the shuttle to the sister hotel to use the beach us great!
2022년 7월에 3박 숙박함

8/10 - 좋아요

Elana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location with all beautiful boutiques amenities at your doorstep. Loved it
2022년 7월에 1박 숙박함

8/10 - 좋아요

christianne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Café da manhã ótimo, muito bem situado, bom quarto, senti falta de piscina e gym. Não tivemos o spa oferecido.
2022년 6월에 2박 숙박함

10/10 - 훌륭해요

Riley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this spot. It’s my peace of heaven.
2022년 6월에 2박 숙박함

4/10 - 별로예요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is efficient. Will give them that, but for a VIP upgrade and $1200 a night would expect a shower. None. Bathtub only and no other rooms available. Would recommend seriously considering spending the extra money to go to the Splendido. If set on This hotel, make sure you have a shower.
2022년 5월에 2박 숙박함

10/10 - 훌륭해요

Fredrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Alisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved everything about this hotel. The entire staff (front reception, housekeeping, chauffeur, restaurant, etc.) were all incredibly kind and helpful. I went during my birthday and had dinner at their restaurant,The Eight, next door in Paraggi. The food was delicious and they surprised me with a lovely birthday cake! It was such a special experience. When I return to Portofino, I will definitely book with Eight Hotel.
2021년 9월에 5박 숙박함

6/10 - 괜찮아요

JACQUES

가족 여행
좋아요: 청결 상태, 객실의 편안함
2021년 7월에 1박 숙박함

8/10 - 좋아요

Boris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is excellent and the property is perfectly locatted in Portofino.
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I stayed at the Eight Hotel Portofino for 7 days. After reading some of the negatives about the hotel, I wanted to cancel my booking. I am so glad that I didn't. All STAFF are excellent. We arrived a bit earlier than check in time and was given our rooms right away. The rooms were also upgraded as I had asked previously if I would be able to. Everything from the linen to the cleanliness was spot on. My daughter was not feeling well one morning and she was unable to complete her breakfast. I were aske if she didn't like her eggs and when I told the staff that she wasn't well, she made her a pot of ginger tea and a glass of freshly squeeze orange juice. Every question that we asked was answered and any request was granted. We are so happy that we stayed at the Eight Hotel Portofino. Since there is a sister hotel in Paraggi that has a restaurant, we were shuttled there. Just want to say a big thank you to the Manager and staff who did their best to make our stay a pleasant one. Would stay here again. It was a 5 star treatment.
2019년 10월에 7박 숙박함

10/10 - 훌륭해요

yacov

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 10월에 1박 숙박함

6/10 - 괜찮아요

Debbie 님, New Jersy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was a perfect location. The staff was extremely friendly and helpful. We just felt the rooms were way too small for the price.
2019년 9월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was amazing 2 week stay. I loved everything. Especially breakfast. Pristine. Serving and breakfast. Also amazing hotel had own parking. Also hotel has sister hotel with beach front which was amazing - my husband and I enjoyed greatly. Super friendly staff. I’m writing this in order to have positive review. Because there are not enough great reviews and doesn’t do justice. I really recommend this hotel for stay. It’s in Portofino and close to main center ( 3min walk) and the same time away from crowd. Thank you for beautiful 2 weeks. Sandra and Gustavo
2019년 8월에 14박 숙박함

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Portofino prachtig, hotels overpriced!
Leuk hotel maar echt overpriced, net als de splendido en de splendido mare. Eight hotel geboekt voor een goeie 800€ per nacht. De avond zelf waren er nog kamers vrij aan 615€. Dat geeft een slecht gevoel! Als je tussen 15 juli en 15 augustus nog last minutes kan boeken in de 3 5-sterrenhotels in portofino, dan is het echt duidelijk dat ze te duur zijn en misbruik willen maken van de schaarste. De 3 5-sterrenhotels zijn elk maximaal 500€ per nacht waard in het hoogseizoen. En de 2 splendido’s zijn echt aan vernieuwing toe. Pluspunt van eight hotel is dat ze in hun 2 de hotel in paraggi een strand hebben maar daar rekenen ze de strandstoelen veel te duur door: aan 50€ per strandstoel. Aan de eigenaars van de 3 hotels inclusief lvmh: ga eens in een 3-tal four seasons hotels slapen. Dan weet je wat de klanten een goede prijs kwaliteitsverhouding vinden. En los van de prijs waren wij zeer tevreden over het eight hotel in portofino.
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

Bruno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location great service
2019년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

2019년 6월에 1박 숙박함

10/10 - 훌륭해요

Tarek

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spare your money and stay here!!
Great hotel!!!
2018년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Nothing worked in this room. We had to call for service repeatedly. The staff was very nice; however, I would not stay there again. Also, the room ( a junior suite) was tiny.
2018년 10월에 3박 숙박함

10/10 - 훌륭해요

Nash 님, mexico

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente ubicación
Increíble lugar y el personal muy amable la ubicación es excelente
2018년 9월에 2박 숙박함

10/10 - 훌륭해요

Vic

Valeu!
Muito bom
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

nick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice boutique hotel, attentive staff
Only negative point was the size of the breakfast room which can get really cramped when full.
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

Holger 님, Ludwigsburg, Baden Württemberg

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Hotel ist schick, fein und macht eigentlich Spass.
Allerdings ist das Management in Sachen Dienstleistungen äußerst konservativ unterwegs und sehr unbequem. Schade, denn mit diesem Verhalten wurde das gesamte schön set up vom Hotel zu Nichte gemacht.
2018년 8월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Very small rooms and significantly overpriced. Stay at another local hotel or check the room rate and make sure it is consistent with the hotel facilities. This is supposely a cuve five star hotel but it is really a three star facility. Staff is friendly and helpful overall. Clean rooms.
2018년 8월에 4박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
no water - no refund
Booked this hotel for 2 nights for a friend. She arrived late in the evening. Next morning, she woke to find that there was no running water in her room. When she complained to the hotel, they suggested she used the spa to wash, which she did although we could not find any towels. When she returned to the hotel that evening, there was still no water from the shower, and a mere dribble from the sink tap. When we complained to the GM, Christian Del Gatto, there was no satisfactory answer: according to him, the lack of water was due to a town-wide issue. When it was pointed out that her travel companion was staying in another hotel in Portofino and experienced no such problems, he became agitated, intimating they were accusing him of lying. (Also, how was there water in the spa but not in the room if the problem was city-wide?) He did eventually promise compensation but it wasn't resolved how or when this would happen. We therefore tried to follow up with hotels.com. Hotels.com told us the compensation he offered was 30% off a future stay!! This is of course an empty gesture since Portofino is not an everyday destination, nor would we book this hotel again. When we pursued things with him directly, he said he'd asked head office and since they were not responsible for the lack of water, there would be no other offer of compensation. Once they'd pocketed the money, no refund for faulty facilities - in a 5* hotel! BEWARE. Do not pre-pay...
2018년 7월에 2박 숙박함

8/10 - 좋아요

Veronique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

John 님, Sacramento CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Unexpectedly lovely place with a super staff
The very accommodating staff made our stay in this especially handsome hotel particularly comfortable. Sweet location away from the tourist crowds. Fabulous breakfast included.
2018년 6월에 1박 숙박함

8/10 - 좋아요

JT

좋아요: 청결 상태, 직원 및 서비스
ポルトフィーノのこじんまりしたホテル。受け付け女性の対応素晴らしく、素敵なレストラン紹介してもらえた。 ただ、エアコンを切っても風か出続けたり、ハンドシャワーが使いにくい、また、そもそも論で部屋の大きさと価格のバランスはとれていないかなです。
2018년 5월에 1박 숙박함

8/10 - 좋아요

RICARDO

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Magic place but hotel overpriced
Hotel nice. Good service. Bad air conditioning and batroom with dangerous bathtub.
2017년 9월에 2박 숙박함