숙박 시설 정면

엑서터 인 여행 후기

3.5 out of 5
엑서터 인
90 Front St, Exeter, NH

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 835개 이용 후기 중 497개" "
평점 8 - 좋아요. 835개 이용 후기 중 225개" "
평점 6 - 괜찮아요. 835개 이용 후기 중 74개" "
평점 4 - 별로예요. 835개 이용 후기 중 26개" "
평점 2 - 너무 별로예요. 835개 이용 후기 중 13개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

Myoungwoo

2023년 10월에 1박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a 10 out of 10 experience with us.

10/10 - 훌륭해요

Jennifer

2023년 7월에 2박 숙박함
답변 제공: Caitlyn Pyzdrowski - General Manager 님, 2023년 7월 17일
Thank you for choosing the Exeter Inn, Jennifer! We are glad to see you enjoyed your stay and hope to welcome you back again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a wonderful place to relax and enjoy the peaceful atmosphere. I will return one day and definitely stay again
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Peter

가족 여행
좋아요: 청결 상태, 직원 및 서비스
It's an older property but well maintained and very friendly staff.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed here before and love it!
2024년 3월에 1박 숙박함

8/10 - 좋아요

Roland

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Charming but old. Restaurant and pub closed.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Meredith

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Used to be a nice place, now dirty, run down and not well kept
2024년 2월에 1박 숙박함
답변 제공: caitlyn 님, 2024년 3월 2일
Thank you sincerely for sharing your recent experience with us. Your feedback is incredibly valuable, and we are genuinely grateful for your openness. I want to extend my deepest apologies for the delays and service gaps you encountered during your stay. Rest assured, I take your comments seriously and will personally address these issues with our team.Your insights guide us in refining our service standards. To make amends, I would love to assist in arranging a future stay for you, ensuring a much more memorable and enjoyable experience. Your satisfaction is our priority, and I am committed to ensuring your next visit surpasses expectations.Once again, I apologize for any inconvenience caused and appreciate your understanding. We hope for the opportunity to restore your faith in our service and eagerly anticipate welcoming you back for a remarkable stay in the future.

10/10 - 훌륭해요

Daniel 님, Staten island

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place. Very clean and quiet. Quaint rooms. Friendly staff. Just don't park on the street in the winter time.
2024년 2월에 1박 숙박함
답변 제공: caitlyn 님, 2024년 3월 2일
Thank you sincerely for sharing your recent experience with us! Your feedback is not only greatly appreciated but also invaluable in our ongoing efforts to enhance our services. Your kind responses have truly brightened our day, and we are genuinely grateful for the opportunity to have hosted you. We eagerly await your next visit and the privilege of welcoming you back for another memorable stay!

10/10 - 훌륭해요

Phillip

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff. I had a great stay
2024년 2월에 2박 숙박함
답변 제공: caitlyn 님, 2024년 3월 2일
Thank you sincerely for sharing your recent experience with us! Your feedback is not only greatly appreciated but also invaluable in our ongoing efforts to enhance our services. Your kind responses have truly brightened our day, and we are genuinely grateful for the opportunity to have hosted you. We eagerly await your next visit and the privilege of welcoming you back for another memorable stay!

8/10 - 좋아요

Vijayakumar

2024년 2월에 2박 숙박함

4/10 - 별로예요

Ori

별로예요: 숙박 시설 상태 및 시설
The rooms need a serious upgrade Peeling wallpaper Bkfst is mediocre
2024년 1월에 2박 숙박함
답변 제공: caitlyn 님, 2024년 3월 2일
Thank you for taking the time to share your most recent experience with us. We appreciate your feedback and candor. Information we get from guests like yourself are invaluable to us. Having said that, first and foremost let me apologize for all the delays, mishaps and gaps in service you received during your stay. I will address your stay with my staff personally, and directly so that we can move forward to correct that maintenance request and create a better experience for you and our future guests. If there is anything else we can do to enhance your stay in the future, please don't hesitate to let me know. Again, I apologize, and I thank you for your feedback. We hope to see you again in the future.

10/10 - 훌륭해요

Katherine 님, Exeter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: caitlyn 님, 2024년 3월 2일
Thank you sincerely for sharing your recent experience with us! Your feedback is not only greatly appreciated but also invaluable in our ongoing efforts to enhance our services. Your kind responses have truly brightened our day, and we are genuinely grateful for the opportunity to have hosted you. We eagerly await your next visit and the privilege of welcoming you back for another memorable stay!

10/10 - 훌륭해요

Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Caitlyn 님, 2024년 3월 2일
Thank you sincerely for sharing your recent experience with us! Your feedback is not only greatly appreciated but also invaluable in our ongoing efforts to enhance our services. Your kind responses have truly brightened our day, and we are genuinely grateful for the opportunity to have hosted you. We eagerly await your next visit and the privilege of welcoming you back for another memorable stay!

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautifully appointed historic inn set among a gorgeous, quiet historic town. Short drive to excellent dining. Very supportive comfortable bed.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jessica

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
No fridge, no phone, toilet not working properly, the very minimum of a continental breakfast, heat not turned on and display not on. Waiter spilled a drink on my brother so bad he had to change his pants and attend dinner with no shoes on. Very disappointed this trip. The best part of the stay was "Nina" from the front desk. If not for her, we probably would have found another place to stay.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you for taking the time to share your feedback and for choosing to stay with us. We're pleased to see you had a positive experience overall. If there are specific areas where we can improve to make your next stay even better, please feel free to let us know. We value your input and hope to welcome you back for a five-star experience in the future.

10/10 - 훌륭해요

Kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Taylor was her exceptional self. Always willing to help. Abby was so pleasant and helpful when checking out. This is our second visit and we will be back!
2023년 11월에 2박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you for sharing your positive experience with us! We're delighted to hear that Taylor and Abby provided exceptional service during your stay. We appreciate your loyalty as returning guests, and we look forward to welcoming you back for your third visit.

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We absolutely loved it here! The bed and pillows were comfy, staff was great! Room was very clean and perfect for what we needed. Price was good too! We will definitely be back if we are in that area again.
2023년 11월에 1박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you so much for your glowing review! We're thrilled to hear that you absolutely loved your stay with us. It's wonderful that you found the bed and pillows comfy, the staff great, and the room clean and perfect for your needs. We're also glad to know that you found the price to be good value. We can't wait to welcome you back if you're in the area again!

10/10 - 훌륭해요

Lawrence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a 10 out of 10 experience with us. We appreciate your support and look forward to seeing you again soon!

6/10 - 괜찮아요

Samuel

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful historic exterior, but very disappointing interior rooms and spaces….. in desperate need of renovation / redocrating. Linens not very soft (not quality of 4 star hotel) and no robes in the room. It was clean, but very looking outdated rooms. Also no phones in the rooms…. so tried using cell to call for extra towels about 8 pm and no one answered all evening.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Christopher

연인과의 여행
A rather dour experience. Check in with a lady who was likely Eastern European. Not at all welcoming. Stiff and cold. Property lacks warmth with little charm.
2023년 10월에 1박 숙박함
답변 제공: The Exeter Inn 님, 2023년 10월 27일
Your comments will be shared with our team to ensure that we maintain the highest standards of hospitality and guest satisfaction. We understand the importance of creating a positive and memorable experience for all our guests, and we are dedicated to making the necessary improvements.Once again, thank you for sharing your thoughts with us.

8/10 - 좋아요

Pamela

연인과의 여행
Beautiful location, lovely old hotel in the heart of this beautiful town. Amazing value. It’s showing its age but you can tell that significant improvements are underway. Our bathroom, for example, had elegant new tile and fixtures but the wall paper was quite drab. Needs new carpet but the linens were very nice. Everyone on staff was friendly and accommodating. Easy parking, free Continental breakfast, and very reasonable prices make it a great choice.
2023년 10월에 5박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you for your thoughtful feedback! We're delighted that you appreciated our beautiful location and the charm of our historic hotel in the heart of the town. We're currently in the process of significant improvements, and it's wonderful to hear that you noticed the elegant updates in the bathroom. Your comments about the wallpaper and carpet are duly noted, and we'll continue our efforts to enhance the overall experience. We're glad you found our staff friendly and accommodating, and that the easy parking, free Continental breakfast, and reasonable prices added to your positive stay. We look forward to welcoming you back as we strive to make further improvements.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quaint town. Near the academy. Breakfast is part of the resort fee.
2023년 10월에 1박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you for sharing your experience! We're glad you enjoyed our quaint town and found our location near the academy convenient. It's great to note that breakfast is included as part of the resort fee. We hope you had a wonderful time exploring the town and we look forward to hosting you again.

10/10 - 훌륭해요

Laurence

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Parfait
Charmant hôtel, accueillant, jolie chambre spacieuse. Thé, café et biscuits offerts pour le goûter à déguster dans le petit salon. Petit déjeuner copieux le matin inclus dans le prix. Stationnement facile devant l’hôtel. Vraiment un excellent choix.
2023년 10월에 1박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you for your wonderful review! We're thrilled to hear that you found our hotel charming, with a welcoming atmosphere and spacious rooms. It's fantastic that you enjoyed the small lounge with complimentary tea, coffee, and biscuits. We're delighted that the hearty breakfast and easy parking added to your positive experience. We appreciate your kind words and hope to welcome you back for another excellent stay in the future!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: The Exeter Inn 님, 2023년 10월 27일
Thank you for taking the time to rate us a perfect 10! We greatly appreciate your feedback and support.

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everyone was so friendly and helpful. Only complaint was repeated effort to call the hotel and never received any return call to reserve an extra night. Phone problems??
2023년 10월에 1박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you for your kind words about our friendly and helpful team. We sincerely apologize for the inconvenience you experienced with the phone reservations. It seems there might have been a technical glitch or oversight, and we appreciate you bringing it to our attention.

4/10 - 별로예요

Heather

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel has seen better days. I generally don't stay here, it's only out of convenience.
2023년 10월에 1박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you for sharing your feedback with us. We appreciate your honesty and regret that your recent experience did not meet your expectations. We are constantly working to improve our facilities and services. Your comments will be valuable in helping us enhance our guest experience. If there's anything specific you'd like us to address, please let us know. We hope to have the opportunity to welcome you back and provide a more positive stay in the future.

10/10 - 훌륭해요

sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: The Exeter Inn 님, 2023년 12월 8일
Thank you so much for your fantastic feedback! We're thrilled to hear that you had a 10 out of 10 experience with us.

6/10 - 괜찮아요

Mark

좋아요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

8/10 - 좋아요

Debra van

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely, cozy inn. We loved the room and the bed. Only issue was accessibility. I'm on a walker and cane, and you have to use stairs to get into the Inn regardless of how you come in. ThereMs an elevator, apparently, but that doesn't help if you don't know it's there.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Lea J

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were only here for a quick one night stay and everything was great- our room was comfortable and clean. The bed and pillows were very nice. Bathroom clean and room had great cozy touches! Old building with character but they have set it up with all conveniences needed. Staff attentive. We will definitely come back.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place with excellent restaurant. Exeter itself was a surprise discovery. The inn is almost on the campus of Phillips Exeter Academy. Only complaint is the rather skimpy breakfast.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Natalie

좋아요: 편의 시설/서비스
Lovely property
2023년 9월에 1박 숙박함

8/10 - 좋아요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Kat

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Tired Inn needs a refresh.
The Inn is tired. The rooms need serious remodelling. Paint peeling, dirty windows, rusty air conditioner. The shower set up is terrible causing the entire bathroom floor to flood. The staff is lovely and it’s too bad they have to deal with these types of complaints. Also $15 for each charge for Tesla is insane given the high room rate. Restaurant also was not open on a Friday night because of a wedding and limited staff. I won’t be back anytime soon.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Merlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A wonderful choice for something unique!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

8/10 - 좋아요

Rebecca 님, Winterport

I went on this trip by myself to get a way and relax, the room was small( ok since I was alone), the dining a bit expensive but really tasty, and the shopping was wonderful. I would stay here again.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Megan

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a great inn! A friend and I stayed for three days and had a wonderful time. The staff, rooms and food were outstanding. We may go up again just because it's such a terrific place.
2023년 9월에 3박 숙박함

2/10 - 너무 별로예요

Yoni

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Marlene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Hope

2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Janet

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Needs improvement
Was not as clean as my previous stay. The evening was cool so I opened the window and the window sill was filthy. bathroom tiles were cracked. my daughters room (304) had an odd configuration of the "glass wall" which caused the bathroom to get soaked every time the shower was used. Continental breakfast was lacking. Bagels were like rubber, def not fresh. 2nd stay here and do not think there will be a 3rd.
2023년 8월에 2박 숙박함
답변 제공: Caitlyn Pyzdrowski - General Manager 님, 2023년 8월 21일
Thank you for choosing the Exeter Inn, Jant. We are sorry to see your stay did not exceed your expectations and sincerely apologize for any inconveniences experienced. We welcome both positive and constructive feedback and will take your comments back to our property leaders for improvement.

10/10 - 훌륭해요

Dianoosh

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Caitlyn Pyzdrowski - General Manager 님, 2023년 8월 18일
Thank you for choosing the Exeter Inn, Dianoosh! We are glad to see you enjoyed your stay and hope to welcome you back again soon.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Caitlyn Pyzdrowski - General Manager 님, 2023년 8월 14일
Thank you for choosing the Exeter Inn, Paul! We are glad to see you enjoyed your stay and hope to welcome you back again soon.