로비

포 키스 인 여행 후기

2 out of 5
포 키스 인
2302 Scioto Trail /2852, Portsmouth, OH

이용 후기

5.6
평점 10 - 훌륭해요. 47개 이용 후기 중 7개" "
평점 8 - 좋아요. 47개 이용 후기 중 8개" "
평점 6 - 괜찮아요. 47개 이용 후기 중 10개" "
평점 4 - 별로예요. 47개 이용 후기 중 9개" "
평점 2 - 너무 별로예요. 47개 이용 후기 중 13개" "

5.0/10

청결 상태

6.4/10

직원 및 서비스

4.0/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

4.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Stephanie

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible
2024년 3월에 1박 숙박함
답변 제공: Is 님, 2024년 4월 4일
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you so much for bringing this to our attention. your input will helps with our continuing efforts to provide excellent service and a guest’s great stay. Thank you kindly so much for your business and we look forward to seeing you in the futureKind regards,
Ila shah

2/10 - 너무 별로예요

Zack

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was bad the floors were sticky and nasty
2024년 2월에 1박 숙박함
답변 제공: Is 님, 2024년 2월 26일
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you so much for bringing this to our attention. your input will helps with our continuing efforts to provide excellent service and a guest’s great stay. Thank you kindly so much for your business and we look forward to seeing you in the futureKind regards

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Is 님, 2024년 2월 22일
Hi Dear Sir Michael,Thank you for taking the time to give your feedback. We really appreciate it.. We're glad to hear that you had a good time during your stay. If there's anything else we can assist you with, please feel free to contact us Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future Please let us know about your future experiences too.Kind Warm regards,
TeamFourkeys motel

4/10 - 별로예요

Ashley

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Needs all new appliances I had a room where the fridge had a boot strings as the inside door handle definitely needs updated and taken care of alot better
2024년 1월에 1박 숙박함

8/10 - 좋아요

Leona

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: I 님, 2023년 12월 26일
Hi Dear Leona,Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you Please let us know about your future experiences. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the futureKind regards, Ila shah

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean comfortable room friendly staff wifi kind of sucks
2023년 11월에 1박 숙박함
답변 제공: I s 님, 2023년 11월 21일
Hi Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you Please let us know about your future experiences. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the futureKind regards,
Team four keys

10/10 - 훌륭해요

Cassandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Very friendly staff and very clean room. Highly recommend to stay here
2023년 10월에 1박 숙박함
답변 제공: Ila shah 님, 2023년 10월 16일
Dear Cassandra,Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you Please let us know about your future experiences. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the futureKind regards,
Fourkeys motel Team.

2/10 - 너무 별로예요

Troy

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont
Furniture looks like out of trash dumpster. Could not get my cash deposit back because they were sleeping. Very dirty.
2023년 8월에 1박 숙박함
답변 제공: Ila shah 님, 2023년 8월 3일
Hello Mr Troy, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.  We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the future. Kind Regards.

4/10 - 별로예요

Rebecca

2023년 7월에 1박 숙박함

8/10 - 좋아요

Raymond

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The room was actually very nice with a very nice comfortable bed. I would definitely stay there again for the price I paid. The only concern that I really had was that the bedding could've been refreshed and washed before my stay.
2023년 7월에 1박 숙박함
답변 제공: Is 님, 2023년 7월 11일
Hi Dear Raymond,Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you Please let us know about your future experiences. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much for your business and we look forward to seeing you in the futureKind regards.

10/10 - 훌륭해요

Steph

The room was clean and the air conditioning was great.
2023년 6월에 3박 숙박함
답변 제공: Is 님, 2023년 7월 8일
Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you Please let us know about your future experiences. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

8/10 - 좋아요

Mandy

좋아요: 직원 및 서비스
Its was a good stay.
2023년 6월에 2박 숙박함
답변 제공: Is 님, 2023년 7월 5일
Hello Mandy,Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you at four keys motel Please let us know about your future experiences. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

2/10 - 너무 별로예요

Shawn

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Is 님, 2023년 5월 31일
Hello Shawn,We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - 괜찮아요

Amanda

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Meh
Our room was not very clean dirty tub floors turned feet black and they locked our door while we was out eating so we had to get them to open it. Just a bit more hassle than its worth
2023년 4월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bed bugs
The place had bed bugs, and when I informed the front desk, they did not seem surprised. Obviously, it wasn't news to them. That was the biggest issue, but also there were a number of amenities advertised online that were not available once I arrived, such as smoking rooms, a bar in the lobby, and a continental breakfast. Very disappointing.
2023년 3월에 1박 숙박함

4/10 - 별로예요

Jadian

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was nasty
2023년 3월에 2박 숙박함
답변 제공: Is 님, 2023년 4월 1일
Thanks for sharing your experience with us and we look forward to working with you

10/10 - 훌륭해요

Damien

2023년 3월에 1박 숙박함
답변 제공: Is 님, 2023년 4월 1일
Hello Damien,Thank you for the wonderful review and for taking the time to share your feedback with us.  Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

2/10 - 너무 별로예요

Karen

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Dirty. Beds
2023년 2월에 1박 숙박함
답변 제공: Is 님, 2023년 2월 27일
Hello Dear Karen,We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we would like to make things right.Please give us a [call/email] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 - 괜찮아요

Charles

2023년 2월에 1박 숙박함
답변 제공: Is 님, 2023년 4월 1일
Thanks Charles Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you at Four keys motel Please let us know about your future experiences.

2/10 - 너무 별로예요

Ryan

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First room smelled like smoke. The second room was like a big cot bed. I found dead bedbugs and refused to stay there. They were nice enough to give my money back. I think people are renting rooms here. Just spend another $20 and stay somewhere else.
답변 제공: Ila shah 님, 2022년 11월 8일
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 - 훌륭해요

Bobby

2022년 9월에 2박 숙박함
답변 제공: Ila shah 님, 2022년 10월 1일
Thank you for the wonderful review and for taking the time to share your feedback with Fourkeys motel.Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

2/10 - 너무 별로예요

Duncan

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I accept this was a budget facility and all I could find in the vicinity. However, the level of dilapidation in my room was extreme. I also had cockroaches and bedbugs!! The mattress needs to be burned immediately and a deep cleaning performed
2022년 9월에 1박 숙박함
답변 제공: Ila shah 님, 2022년 9월 28일
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

2/10 - 너무 별로예요

HeatherDawn

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It looked so bad when they pulled up that they didnt go in. Went elsewhere for a room
2022년 8월에 1박 숙박함
답변 제공: I 님, 2022년 8월 26일
Thanks for your time to review and we appreciate your at least visiting here.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Only option available in an emergency
Room is nasty Sheets apeared clean but exposed wirinf lights with no shades heater couldn't keep the room warm worst mattresses and pillows ive seen in my life and I spent 6 years on the army
2021년 2월에 1박 숙박함
답변 제공: Il 님, 2021년 2월 17일
Thanks for your valuable time to review and we will appreciate your staying at this property. We will improve it.

6/10 - 괜찮아요

Ryan 님, Portsmouth ohio

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Took about 5 minutes before someone got to the office to give us are key
2021년 2월에 1박 숙박함
답변 제공: Ila shah 님, 2021년 2월 3일
Thanks for your valuable time to review and we appreciate your staying with us. We will make sure it doesn’t take long to check in.

6/10 - 괜찮아요

Lacey

좋아요: 직원 및 서비스
별로예요: 청결 상태
2020년 11월에 1박 숙박함
답변 제공: Ila 님, 2021년 1월 31일
Thanks for your time to review and we appreciate your our motel.

10/10 - 훌륭해요

Betty

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 1월에 2박 숙박함
답변 제공: Ilashah 님, 2021년 1월 5일
Thanks for your time to review and we appreciate your staying here

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
It was clean overall staff was nice
2020년 12월에 3박 숙박함
답변 제공: Ilashah 님, 2021년 1월 2일
Thanks for your time to review and staying at this property

8/10 - 좋아요

실제 이용하신 고객

2020년 10월에 1박 숙박함
답변 제공: Ila shah 님, 2020년 10월 20일
Thanks for your time to review and we appreciate your staying at this property

6/10 - 괜찮아요

실제 이용하신 고객

2020년 10월에 2박 숙박함
답변 제공: Ila shah 님, 2020년 10월 20일
Thanks for your time to review and we appreciate your staying at this property

8/10 - 좋아요

Thomas

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2020년 10월에 1박 숙박함
답변 제공: Ila shah 님, 2020년 10월 20일
Thanks for your time to review and we appreciate your staying at this property

6/10 - 괜찮아요

Howard

Livable
It was livable I e been in worse
2020년 8월에 1박 숙박함

4/10 - 별로예요

Siearra

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Siearra
I made a reservation online pay for it with my card have proof one my card and the reservation number and I get to the location and he tries to get me to pay again with my card and I had to show him both accounts to be able to get my room the shower was unsatisfying I did not even want to take a shower so I did not the pillows were old and can't consider them pillows I would not recommend this place
2020년 3월에 1박 숙박함
답변 제공: Cheshta 님, 2020년 3월 8일
Hi, Siearra! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Jake

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
There were ants on the sink counter and the comode wouldnt flush
2019년 10월에 2박 숙박함
답변 제공: Ila shah 님, 2019년 11월 6일
Thanks for your time to review and we appreciate your staying here we’ll improve our service and place to be more cleaner and comfortable for our valuable customers

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2019년 10월에 2박 숙박함
답변 제공: Ila shah 님, 2019년 11월 6일
Thanks for your time to review and we appreciate your staying here and we will be happy to meet our goals to give more cleaner and comfortable service.

4/10 - 별로예요

Warre. 님, Willisburg ky

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Outdated but close to racetrack found a few bugs.had to go buy own pillows would not recommend
2019년 10월에 2박 숙박함
답변 제공: Ila shah 님, 2019년 10월 20일
Thanks for your time to review and we appreciate your time. When you was here if you had complained we were definitely given you refund,or pillows or changed the room. Thanks staying at Fourkeys motel.

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
weird guys tweeking scaring my kids and not too mention they put us in a connected room and it had no lock barely a screw keeping it closed. talk about a creepy motel. yea it had their killer gloves left on the night stand. the second room wasnt bad after i had to argue with owner to be moved. it wasnt cleaned tho. counters needed wiped down old food left in fridge. i understand a run down motel. you get what you pay for but come on it doesnt have to be broke and dirty..
2019년 8월에 1박 숙박함
답변 제공: Ila 님, 2019년 9월 3일
Sorry for your bad experience. Thanks for your time to review and we appreciate your time. We will make sure everything goes well for you next time and other guests.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The staff was helpful during check in, that wasn't the problem. The problem was the rooms. First room we actually got into had a door that wouldn't lock because it had been kicked in. After being moved to a second room that had a brand new air conditioner, it was still sweltering hot after about an hour in the room. It was after midnight and we'd been on the road for eight hours and decided to go to another hotel. There were two people on site who were very nice and tried to help, but at this point we were done. Went down to the office to get my refund and the original lady who'd checked us in wasn't there, and the lady that greeted me was very dismissive stating "I know about everything else, what's wrong now?" I told her about the air conditioner and she immediately began exclaiming that it was brand new and tried calling the gentleman who'd tried to help us with it. It wasn't until he came down and confirmed that it wasn't working properly that her attitude changed. I told her that I know it's already hot, but the room we'd moved from was already cooled down when we'd moved to the next room and we'd been in the new room for twice as long. All I wanted was to be comfortable and get some rest.
2019년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very very outdated, old and worn towels, cigarette burned sheets, and horrible pillows. Small fridge that needed defrosting, froze what I put in despite setting it to warmest setting. Could barely even get the soap to foam...felt like just a plastic disk. They could hardly find my reservation...plus no one in office when I arrived, waited and waited, then the whole family piled out of a car and came in office. After the first night, my room was not serviced and I went to the office for dry towels. The man in the office made me walk back to my room and bring him bye use towels before he would give me some dry ones. I plan on never staying here again!
2018년 11월에 3박 숙박함

4/10 - 별로예요

Warren 님, Ky

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not to clean no hot water1 day for what we were doing ok car race a place to lay down
2018년 10월에 2박 숙박함

2/10 - 너무 별로예요

Leslie

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room was not of good quality, old tv that didn’t work, mice poop, left after first night.
2018년 10월에 3박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
checked 3 rooms and all were dirty, smelly, dirty sheets, falling apart, absolutely no extras like coffee or shampoo. horrible place.
2018년 9월에 1박 숙박함

6/10 - 괜찮아요

Ole Gunnar

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2018년 7월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
First stay
It was good for the price. The bed was sinking in middle and needs me pillows. But it was in a good location. We would stay again.

10/10 - 훌륭해요

Dezerae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Weekend get a way
I always choose to go to this hotel. It's comfortable, not too expensive, and everything is within walking distance from this hotel.
2018년 2월에 1박 숙박함

8/10 - 좋아요

Dezerae

좋아요: 직원 및 서비스
A nice comfortable setting to enjoy relaxation
It was nice being able to walk to the store and restraunts and being able to relax and enjoy the time off away from everyone. Anytime I go to a hotel or going to be gone for a weekend The Four Keys is where I go.
2018년 1월에 1박 숙박함

2/10 - 너무 별로예요

Nicole

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
terrible
the room was way out of date needs to be updated.we ask them to change the bed sheets and clean the room and nothing was done.i will not stay there again nor will anyone I know
2017년 11월에 3박 숙박함