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파츠빌 인 여행 후기

3 out of 5
파츠빌 인
101 South Progress Avenue, Pottsville, PA

이용 후기

6.2
평점 10 - 훌륭해요. 716개 이용 후기 중 102개" "
평점 8 - 좋아요. 716개 이용 후기 중 186개" "
평점 6 - 괜찮아요. 716개 이용 후기 중 197개" "
평점 4 - 별로예요. 716개 이용 후기 중 126개" "
평점 2 - 너무 별로예요. 716개 이용 후기 중 105개" "

6.6/10

청결 상태

7.4/10

직원 및 서비스

5.2/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

6/10 - 괜찮아요

Thomas 님, State College

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice place for a one night stay. Parking is not convenient. Parking lot is bit too far from the hotel. Breakfast is very good. Quiet.
2024년 4월에 1박 숙박함

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The area seem a bit shady but the room was very nice
2024년 4월에 1박 숙박함

4/10 - 별로예요

Mary Louise

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The spread/blanket on my bed was stained. Terrible location
2024년 3월에 1박 숙박함
답변 제공: Tammy 님, 2024년 4월 3일
Hello Mary Louise. We are sorry your stay didn't meet your expectations. We thank you for your feedback. It will be used to improve on future service. The information will be forwarded to all departments concerned. We hope you give us a chance to show you a better experience in the future.Have a wonderful day

4/10 - 별로예요

Traci

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I understand they are renovating but i was literally scared to leave my room as i was traveling alone for business. The area was sketchy and its an old ramada Inn that they are changing to a quality Inn. A lot of thudding and dogs barking, i think people actually rented rooms to live in.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Thomas

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Its Pottsville, however evertime I come I stay here. Never had a problem. Its a good value. The breakfast is better than your average continental one. Bed is comfortable, it's quiet. Shower is hot. I had a tv and a microwave and a fridge for under 90 a night. Staff is very professional and friendly. Ill he back again next year
2024년 2월에 1박 숙박함

8/10 - 좋아요

Elbert

좋아요: 청결 상태, 직원 및 서비스
Price was great and breakfast was great
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Spent one night for PSU mens bball game Room was large and clean but e tremely old and outdated. The bed? Worst bed i have ever tried to sleep in. Cant even describe it. Made me dizzy when i first tried to lay down.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Thaddeus

출장 여행
Let’s get to 2024
This was for a visit to Penn State Schuylkill basketball game. I love the location, the hotel and room need to be modernized in a hurry. I was told that they are in the early stages of that process. I hope they follow through on that project. The furniture is beyond outdated.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every thing was perfect there is nothing bad that can be said
2023년 11월에 1박 숙박함

4/10 - 별로예요

Brian 님, Lake Park

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
No hot water for a shower, and the tub was stained and poor lighting throughout the whole room. The bed was really nice, but had lots of dust in it, like the covers didn't get put on right away after the bottom sheet was put on the bed. Staff didn't inform me where the vending and ice machines were when I checked in, nor where the breakfast was served. I know they are just under new ownership, and in the process of updating the property, but it still was disappointing.
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Noel

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Only problem was T V didn’t work
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

ANTHONY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Kelly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Manuel d

2023년 10월에 1박 숙박함

4/10 - 별로예요

Ashley

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Outdated
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Dorothy

2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 4일
Hello Dorothy, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4/10 - 별로예요

Mehul

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not recommend to any of my family members. Bathroom condition is very bad and not clean.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello Mehul, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

8/10 - 좋아요

Corrine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very accessible
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello Corrine,On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

2/10 - 너무 별로예요

Michael

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 6박 숙박함
답변 제공: Manager 님, 2023년 8월 10일
Hello Michael, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

8/10 - 좋아요

Dan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The entrance is SO NARROW on the Rt.61 side. Need to remove the cement part.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 8일
Hi Dan,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 10일
Hello Michael, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

6/10 - 괜찮아요

Arshi

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 21일
Hello Arshi, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

Hiteshkumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 29일
Hello Hiteshkumar,Thank you for sharing this rating, and we welcome you to visit us again anytime.

4/10 - 별로예요

Judy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 26일
Hello Judy, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스
2023년 7월에 3박 숙박함
답변 제공: Manager 님, 2023년 7월 26일
Hello James, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

2/10 - 너무 별로예요

shilpa

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty night time person at service desk was extremely rude not acceptable at all Air condition makes loud noise that impossible to sleep room was not clean at all I will post in tweeter and other social media Unacceptable
2023년 7월에 1박 숙박함
답변 제공: Tammy 님, 2023년 7월 24일
We are sorry your stay didn't meet your expectations. We will look into the things you have mentioned and work on rectifying them.

2/10 - 너무 별로예요

Lawrence

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Tammy 님, 2023년 7월 19일
Hello Lawrence,I am sorry your stay did not meet your expectations. We value your feedback. All feedback is used in our ongoing endeavor to provide the best possible guest experience we can.I wish you a wonderful day.

10/10 - 훌륭해요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brewery tour
Nice place and walking distance to the Yuengling brewery and restaurants.
2023년 7월에 1박 숙박함
답변 제공: Tammy 님, 2023년 7월 17일
Hello Christopher,Thank you for taking the time to let us know about your stay. We appreciate the feedback. We hope to have you stay with us again in the future.

8/10 - 좋아요

Charles-David

2023년 7월에 1박 숙박함
답변 제공: Tammy 님, 2023년 7월 17일
We appreciate you taking the time to let us know about your recent stay at our property. If you come back to the area, we would appreciate the opportunity to earn the other 2 points. Have a wonderful evening.

6/10 - 괜찮아요

Evaton

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 1일
Hello Evaton, It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

Pranav

가족 여행
좋아요: 직원 및 서비스
Property is under renovation would have been with full continental breakfast Rooms have limited electrical outlets
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 11일
Hi Pranav,Thank you for being a guest with us and for taking the time to share your review and feedback. We hope to earn your business again when you return to the area.

6/10 - 괜찮아요

Monica

가족 여행
좋아요: 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 11일
Hello Monica,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

darek

Very good
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 7일
Hello darek,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We appreciate you taking the time to share your experience.

4/10 - 별로예요

Mark

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 25일
Hello Mark, Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

4/10 - 별로예요

Rohan

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The overall experience was not great. The floor and bedding were dirty. Appliances like telephone did not work. Lighting was poor.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 4일
Hello Rohan,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.

2/10 - 너무 별로예요

Hiteshkumar

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service very poor. Booked for 3 guests and only 2 towels provided. When called to front desk in the morning, a lady said she will send towel. Waited 40 minutes still no one showed up with towel. When dialed again to front desk no one responded. Had to go personally to front desk for towel and waited for another 20 minutes to get it. Breakfast was included but had very limited choices. We did not have anything as we are vegetarian. We had to do with juice and yogurt only. Room was smelling bad. Bathroom was so small. Springs in Mattress was making noise while changing sides.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 4일
Hello Hiteshkumar, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 - 괜찮아요

Rebecca

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not the most modern or cleanest places.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 4일
Hello Rebecca,Thank you for your valuable opinion regarding our hotel. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2/10 - 너무 별로예요

Peggy

별로예요: 직원 및 서비스
We wound up leaving and didn't even check in. When I asked the young desk clerk to stop calling me "Dear" (as you may guess, I am an older woman), she absolutely erupted. Apparently she's been a nurse for five years, and NOBODY ever told her she should not call them dear. I pointed out that I was not her patient, but we are in a professional situation for her. She then started threatening to refuse service, so I told her don't bother, we are leaving. I have never had such a thing happen in all the times I have stayed in hotels. She needs anger management and customer service training.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 30일
Hello Peggy,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 29일
Hello John,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 - 너무 별로예요

Tammy

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 21일
Hello Tammy, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

4/10 - 별로예요

Joslyn

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
When you stay in an old Pennsylvania Coal town, you expect your hotel to fit in with the town, but this hotel was terrible. There was litter all over the steps leading into the hotel, so first impression was not great. The girl at the front desk was nice enough but seemed blah about actually doing her job. Once we arrived to our room (king suite with one bedroom) I immediately noticed that the cushions on the pull out sofa were sunken into the coach and the room had a funny odor. There was not mattress in the pull out sofa. Since we needed this my husband went down to the lobby to ask for a mattress or a new room. The new room smelled clean and had a mattress, but the floors were sticky feeling and every step you took made a loud creaking noise. The water in the shower was luke warm at best. I was shivering the entire time I was showering. The rest of my family had the same experience. There was a “stain” on the sheet and the cable wires were hanging out of a box on the wall. Everything had sticky prints or surface in it. The free breakfast did not exist, unless you count the sign taped to the front desk saying they would give you breakfast. Of course there had to be someone there to get breakfast from and there was not. I expected an old hotel, but the lack of effort was disappointing.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Hello Joslyn, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.

8/10 - 좋아요

Kim

좋아요: 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 19일
Hello Kim,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 - 좋아요

Kathleen

2023년 6월에 1박 숙박함
답변 제공: Tammy 님, 2023년 6월 12일
Hello Kathleen,We appreciate the feedback. We are glad we met your expectations this time. We would appreciate a chance to surpass your expectations in the future. Have a wonderful evening.

10/10 - 훌륭해요

Jessica

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Jessica,Thank you for sharing this rating, and we welcome you to visit us again anytime.

10/10 - 훌륭해요

Craig

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 12일
Hello Craig,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 - 좋아요

richard

2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 29일
Hello richard,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

6/10 - 괜찮아요

Harold

좋아요: 직원 및 서비스
I'll preface it with the fact that the hotel is going under renovations. This should be made known at the time of booking, but was not. The bathroom had a dirty floor and rusted fixtures. the free breakfast also was not available even though it was advertised. I was offered a Jimmy Dean sausage sandwich instead.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 6일
Hello Harold, I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once work is complete.

2/10 - 너무 별로예요

Bonnie

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room tile was busted and moving on bath floor, carpet dirty found dirty napkin on floor, walls splashed with red stuff, shower curtain dirty, incident in parking lot two guys loitering around our car wouldn’t leave
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 6월 5일
Hello Bonnie, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.

2/10 - 너무 별로예요

Aisha

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The entire establishment was unclean. The assigned room had used towels and no toilet paper upon entry. A complaint was made to the representative at the front desk where she was able to provide a new room. This place needs more care and dedication to provide customers with excellent service. It has the potential to be but our stay wasn’t pleasant at all.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 3일
Hello Aisha,Thank you for sharing your experience. We truly appreciate the insight regarding our towels and also our service. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great people! Location is inconvenient. Very intresting industrial interior. Open steel beam construction. Bed n pillows very comfortable. Over all hotel was above expectations
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 3일
Hi Jason,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.