저자극성 침구, 책상, 노트북 작업 공간, 암막 커튼
예약 가능 여부 확인

라마다 바이 윈덤 피시킬 여행 후기

3.5 out of 5
라마다 바이 윈덤 피시킬
542 Route 9, Fishkill, NY

이용 후기

5.2
평점 10 - 훌륭해요. 1001개 이용 후기 중 80개" "
평점 8 - 좋아요. 1001개 이용 후기 중 173개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 240개" "
평점 4 - 별로예요. 1001개 이용 후기 중 242개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 266개" "

5.4/10

청결 상태

6.2/10

직원 및 서비스

5.4/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

이용 후기

8/10 - 좋아요

Sadie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 3박 숙박함

8/10 - 좋아요

Leah

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Don’t trust the pictures!
The pictures makes this hotel seem much nicer than it is. It’s very uninviting from the outside. The entrance to section B is really dirty. Bugs, dust, probably hasn’t been vacuumed in months. The tub looked disgusting, I would have never showered there. We checked for bed bugs and there were none. We really only needed a place to sleep so we stayed but if I had to spend more than a night in Fishkill I would absolutely choose another hotel in the surrounding area.
2020년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Omg...……..you don't have enough room. The room was fine. Property scary. Couldn't get in the back door to get to my room because reader not working. Questionable people out back. Loud rap music that shook the walls from people in room next door doing a live FB video. Quite unpleasant.
2020년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2020년 9월에 2박 숙박함
답변 제공: Guest Services Representative 님, 2020년 9월 21일
Thank you for your feedback.

2/10 - 너무 별로예요

Shantel

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The room was very messy. The sheet had stains and the curtain as well. I had to request a cleaner room. I was very disappointed for the price. Almost everything had stains which included the ironing board and the bathroom sink also.
2020년 9월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 9월 8일
We're sorry to hear of your experience. We will be looking into your comments and following up with our staff. Thank you for sharing.

4/10 - 별로예요

실제 이용하신 고객

The first room we were given did not have towels and the air conditioner was broken. The second room had a broken hairdryer.
2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 31일
We are sorry to hear of this. We are hopeful that we were able to fix the issues experienced quickly and efficiently.

4/10 - 별로예요

Daniela

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The girls at the front they were very nice, but the pool was close even though I call before making the reservation and say it was open, the room smelled terrible, the place looked like falling apart, the carpets terrible
2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 31일
We apologize for the pool being closed. Unfortunately we had to close the pool earlier than anticipated due to increased restrictions from COVID-19.

6/10 - 괜찮아요

Patricia

가족 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed here quite a few times. This year the hotel seems to have down hill. No service, no food or breakfast, a dirty pool. May never stay there again. They say it is because of COVID-19. My feelings it is poor management.
2020년 8월에 6박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 31일
We are sorry you feel this way. We have switched to "on demand" housekeeping service for stayovers in an effort to slow the spread of COVID-19 as well as respect the privacy of our guests. Due to COVID-19, we have been forced to suspend our food and beverage operations, including breakfast as well as close our pool due to increased COVID-19 restrictions. During these unprecedented times, we are taking all the precautions and following all guidelines to ensure the safety and well-being of our guests and our employees alike.

2/10 - 너무 별로예요

Myriam

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
THE WORST!! HOTEL, IN 4 DAYS THEY DID NOT CLEAN THE ROOM, IM REQUEST, EVERY DAY. BUT....... THE CHECKIN TERRIBLE, NOBODY AT THE RECEPTION
2020년 8월에 3박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 31일
We are sorry you experienced this issue. Our housekeeping service, in response to COVID-19, is by request only. Our records indicate a one time service request during your stay and we see that this request was fulfilled. For future guidance, please note that you must request each day in order to receive service each day, a one time request does not put in a request for your whole stay. We apologize if this was not relayed to you while on site.

6/10 - 괜찮아요

Bill 님, Albany, NY

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was deserted which gave off a creepy vibe. Bed was super hard and the AC wasn’t good.
2020년 8월에 3박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 24일
Thank you for sharing. We will address your feedback with the parties responsible.

4/10 - 별로예요

실제 이용하신 고객

2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 21일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 - 좋아요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 2박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 20일
Thank you for sharing!

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel needs to be cleaned top to bottom and updated. As soon as I walked in I was hit with a foul odor that stuck around both days.
2020년 8월에 2박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 20일
Thank you for your feedback. We will address the concerns mentioned.

2/10 - 너무 별로예요

Private 님, New York

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Besides the clerk being polite and trying his best this place is the worse. The beds looked unkempt. We didn’t have any wash clothes or hand towels. It just didn’t even look clean. Thank good it was only For one night.
2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 17일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

K2J302101 님, Brooklyn, NY

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
We liked that the front desk were responsive, apologetic and receptive to criticism concerning room cleanliness and stained bed sheet and stained bathroom towel. The gentleman even replaced the both and apologized on the hotel’s behalf. Accountability is important. Dislikes were that there were 3 blood stains on cover bed sheet, a brownish stain on bathroom towel, back on remote was missing and there were bugs coming from outside into the room crawling on wall. It was untidy, unseemly, gross and uncomfortable because of the lack of attention to detail in regards to the cleaning. During the age of COVID-19, it’s especially disheartening so I won’t be back. I would warn those thinking of staying to put a few extra dollars into a better option for your enjoyment and safety.
2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 17일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 31일
Thank you for the 10/10. We hope to see you again soon!

2/10 - 너무 별로예요

Sara

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy hotel. Smudges everywhere. Floor hasn’t been cleaned. Smudges on the TV. I always clean everything myself because of covid but this is the first time I felt that I absolutely had to.
2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 17일
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 - 별로예요

실제 이용하신 고객

2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 14일
Thank you for sharing your stay with us.

2/10 - 너무 별로예요

Richard

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
You can't even imagine how filthy this place is..We checked in , went to the room and then left..I wouldn't stay there again, even if it was free....
2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 10일
Thank you for sharing. We are sorry you were unhappy and will be looking into your comments and working to ensure we can properly address them.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Better than staying home without power from Isaias
The room smelled like old carpet. The Air conditioner blew out smelly air. The pool was ehhhhh. It had a brownish ring around it. All channels on the TV were snowy.
2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 10일
Thank you for sharing. We are sorry to hear that you lost power but happy we were able to accommodate you during these times. We will be looking into your comments and working to ensure we can properly address them.

6/10 - 괜찮아요

Nicola

2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 20일
Thank you for sharing.

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old, outdated and smelly. Trash in the hallway and outside.
2020년 8월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 8월 10일
Thank you for sharing. We are sorry you were unhappy and will be looking into your comments and working to ensure we can properly address them.

6/10 - 괜찮아요

Jerome

2020년 7월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 7월 20일
Thank you for sharing.

8/10 - 좋아요

Dany

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
oorrect
Correct
2020년 6월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 7월 13일
Thank you for the 8/10. We hope to see you again soon.

2/10 - 너무 별로예요

ahmed

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vary bad
Very bad service well really was no service at all my advice don’t even think of going there . Look at the pic I was in front desk more then 30 m waiting for someone to come no one there can you believe it at 5 pm
2020년 6월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 6월 29일
We are sorry for the wait. The front desk agent was tending to an immediate guest situation.

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 6월에 7박 숙박함
답변 제공: Guest Services Representative 님, 2020년 6월 26일
Thank you for sharing. We will look into your stay with us.

4/10 - 별로예요

AMY

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 6월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 6월 15일
Thank you for sharing.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
70 s motel.. tv doesnt work. Trash piled up outside entrance to the wing i stayed in. Ice machine doesn't work. Not a ramada
2020년 6월에 1박 숙박함

8/10 - 좋아요

David

2020년 5월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 5월 21일
Thank you for the positive feedback. We look forward to accommodating you again soon! Stay safe and be well!

6/10 - 괜찮아요

Ming

별로예요: 청결 상태
There was no fridge in my room and the chair is disgusting. The bed is nice
2020년 4월에 4박 숙박함
답변 제공: Guest Services Representative 님, 2020년 4월 8일
Thank you for sharing. We have refrigerators and microwaves upon request at no additional charge. We apologize if this was not relayed to you during your stay.

10/10 - 훌륭해요

Shavon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was friendly
2020년 3월에 2박 숙박함
답변 제공: Guest Services Representative 님, 2020년 3월 20일
Thank you for the 10/10 review. We appreciate your kind feedback.

8/10 - 좋아요

Trisha

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2020년 3월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 3월 16일
Thank you for 8/10 feedback. We look forward to accommodating you again in the near future!

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 직원 및 서비스
The hallway smelled like dog pee. The beds were old. This place needs a full remodel. The service desk man was very nice.
2020년 3월에 2박 숙박함
답변 제공: Guest Services Representative 님, 2020년 3월 16일
Thank you for your feedback. As we plan a hotel wide renovation, we will rely on your comments as we move forward.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 3월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 3월 9일
Thank you for the 4/5 review!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
In need of refreshing
A sprawling hotel in need of refreshing from top to bottom. The housekeeping staff during the week did the minimum to get by and often missed things (i.e., providing clean towels). The staff on the weekend were much better.
2020년 2월에 7박 숙박함
답변 제공: Guest Services Representative 님, 2020년 3월 3일
Thank you for your feedback. As we embark on hotel wide renovations, we will certainly be relying on guest comments to ensure we are making the changes necessary to fulfill our guests' needs.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 편의 시설/서비스
별로예요: 직원 및 서비스
The place was entirely too big and it was hard to find my room. I left an extremely important wake-up call, which I stressed was important and the whole reason I was making this visit. Fortunately, I have a backup alarm on my phone - NO WAKE UP CALL CAME IN!! When I mentioned it to the person at the front desk on my way out his was response was "oh, sorry." Won't be staying at a place that cannot reliably make a wake up call again.
2020년 3월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 3월 2일
Thank you for your feedback. We will follow up with the staff member regarding the wake up call and ensure there is protocol in place to make sure they are taken care of.

6/10 - 괜찮아요

Sandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean but cold at night.
2020년 2월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 3월 5일
Thank you for your feedback. We will follow up on the claim regarding your room's climate.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got there saturday at 4 am was told one price. When i check out i got charged a different price. Plus the heater in the room didnt work. Temp was at 7°f had to change rooms 3 times at the end i just asked for like 5 comforts and they gave me attitude
2020년 2월에 8박 숙박함
답변 제공: Guest Services Representative 님, 2020년 2월 24일
We are sorry to hear this. We are looking into your billing discrepancy and will work diligently on rectified any issues. Thank you.

10/10 - 훌륭해요

Dovanda

2020년 2월에 1박 숙박함

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel was clean and staff was very helpful
2020년 1월에 14박 숙박함
답변 제공: Guest Services Representative 님, 2020년 2월 14일
Thank you for your generous feedback. We are glad you enjoyed your stay with us and look forward to accommodating you again.

10/10 - 훌륭해요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very quiet and uneventful. Place is clean and the staff helpful.
2020년 1월에 14박 숙박함
답변 제공: Guest Services Representative 님, 2020년 2월 14일
We are so happy you found our hotel clean and our staff helpful. We are looking forward to accommodating you again!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend.
I had read previous reviews and was hesitant over how our stay would be. We were very happy we chose to stay with you. We had 2 dogs with us so had a pet friendly room, on the ground floor close to the entrance to the area to let the dogs relieve themselves. The room was spotless, fresh smelling, no sign of previous pets in the room. The towels were outstanding and bedding and pillows very comfortable. The breakfast was wonderful and very filling. Staff was friendly and very helpful answering questions. The only thing that would have been nice is the menu for the in house restaurant available in the room for meals other than breakfast.
2020년 2월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 2월 10일
Hi Jennifer, Thank you for taking the time to write us such a generous review and for allowing us an opportunity amidst the negativity you saw online. We are so happy to hear that we defied the odds and we are not what others may have portrayed us as before. We hope to accommodate you and your dog counterparts again very soon!

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 3박 숙박함
답변 제공: Guest Services Representative 님, 2020년 2월 5일
Thank you for sharing.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Bad service ,, I call 5 time on reception, my room tv and heat not working,, what not responses
2020년 1월에 4박 숙박함
답변 제공: Guest Services Representative 님, 2020년 2월 3일
We're sorry to hear of this. We will ensure our maintenance staff is always timely in responding to issues.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2020년 1월에 2박 숙박함
답변 제공: Guest Services Representative 님, 2020년 1월 29일
Thank you for your feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2020년 1월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 1월 27일
Thank you for sharing.

4/10 - 별로예요

IJAHI

출장 여행
별로예요: 청결 상태, 객실의 편안함
Ramada got issues
First off, they never plowed their parking lot. At all. The first room had a broken bed and smelled as if someone had recently ate in the room and left the evidence in the corners of the room. After getting a new room, the heat took forever to come on, the wifi sucked and come to find out, the back door wasn't locked. Anyone could have come in the hotel and no one would know until too late. I only stayed there because of a snowstorm and figured it to be a one time thing. And I'm right, it will be a one time thing because I won't be back there.
2020년 1월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 1월 20일
We are sorry to hear of your experience. Our lot was plowed and sidewalks shoveled, we apologize if you left earlier than this was taken care of as it was done by 7am. We are looking into your comments and will be addressing them immediately with our team. Thank you.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing I liked at this property was that I had good parking, I assume that is because it was completely empty and that’s be cool it was absolutely disgusting. I’d never stay at this place again. It’s out dated and dirty we couldn’t feel comfortable anywhere in our room as we had burn spots on the chair, stains on the carpet and the desk chair. Absolutely disgusting.
2020년 1월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 1월 20일
We are sorry to hear of your experience. We will be reviewing your comments and addressing them immediately with our team. Thank you.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The main entrance is very nice, but as you go around to the rooms...it looks and feels like two different buildings.
2020년 1월에 1박 숙박함
답변 제공: Guest Services Representative 님, 2020년 1월 13일
Thank you for your feedback. We are going through renovation and will be redoing all of our public space hallways and rooms.

4/10 - 별로예요

William

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Shocking
I was very disappointed in the condition the hotel has fallen. The rug in the room that the clerk first gave us where filthy and stained. The bed had two indent on each side (Room 103). I requested another room, which was also stained and bathroom faucet leek all over the sink and Hair blowers were not working. I did not feel safe in this room (105). I stayed at this hotel five years ago and it was very nice. I'm a Wyndham member and travel a lot. This Hotel does not deserve a 3 Star. Breakfast has cold at 7:30 am
2020년 1월에 2박 숙박함
답변 제공: Guest Services Representative 님, 2020년 1월 8일
Thank you for your feedback. We are undergoing a renovation which will include new mattresses, carpeting, amongst various other improvements. We are hopeful you will allow us another opportunity to make things right.