외관

안데시아 호텔 & 스파 포즈난, 어 멤버 오브 래디슨 인디비두얼스 여행 후기

4 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 634개" "
평점 8 - 좋아요. 1000개 이용 후기 중 283개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 54개" "
평점 4 - 별로예요. 1000개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 12개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

JAE KYOUNG

출장 여행
좋아요: 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2022년 12월 21일
Dear Jae, thank you for choosing our hotel and the highest rating, I appreciate it very much. I am glad that our facility met your expectations. The photos though are not of our property :) I invite you again and send my best regards, Marta Skrobańska, Marketing & Quality Manager

10/10 - 훌륭해요

HOSEOK

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
호텔이 마렵지않다면 타 호텔 추천
아직 한국인 문객이 없는듯 하니 알려드립니다 숙소의 상태는 전체적으로 만족스럽습니다 허나 룸서비스 이용시 딜리버리 가격 20즈와티가 별도로 추가된다는 점(그 어떤 인포에도 나와 있지 않습니다) 또한 차량을 가져갈 경우 주변 주차장에 주차하여야 합니다.호텔에 주차장이 있으나 추가 요금 90즈와티가 붙으니 참고바랍니다
2020년 1월에 1박 숙박함

10/10 - 훌륭해요

HEEJOON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
IBB호텔 후기
시내 중심가에 위치한 깨끗하고 쾌적한 호텔 입니다
2019년 8월에 9박 숙박함
답변 제공: Best regards, Ewa Michałowska – Hotel Director 님, 2019년 9월 6일
Dear Heejoon, Thank you for your perfect opinion about our Hotel! Greetings from Poznań :)

10/10 - 훌륭해요

MINHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편안함
주변에 쇼핑시설이 가까워서 좋았고 늘 깨끗하고 친절해서 좋았음
2019년 6월에 4박 숙박함
답변 제공: Ewa Michałowska – Hotel Director 님, 2019년 7월 2일
Dear Minhee, Thank you for your nice opinion and 10! We are glad that you enjoyed your stay in IBB Andersia :) Best regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
숙박할 만한 가치 있음.
객실은 무난함. 다만 객실 구조가 별로임. 조식은 괜찮았음. 수영장, 사우나 시설 좋음. 위치가 쇼핑몰, 공원 바로 앞이여서 좋았음.
2018년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천
화장실이 유리벽이라 다소 당황했어요. 다른것은 모두 추천할만합니다
2018년 8월에 3박 숙박함

6/10 - 괜찮아요

Justin

답변 제공: Ewa Przystanowicz 님, 2024년 2월 28일
Good morning,thank you for your rate but I would like to ask for some more details,points that need to be improved.Sincerly, Ewa Przystanowicz, rooms division manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alles war sehr gut.Danke!
2024년 1월에 2박 숙박함
답변 제공: Andersia Team 님, 2024년 2월 6일
Good afternoon,thank you for your score.Andersia Hotel & Spa Team

10/10 - 훌륭해요

Jan 님, Billingstad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Andersia Team 님, 2024년 2월 6일
Good afternoon,thank you for your score.Andersia Hotel & Spa Team

10/10 - 훌륭해요

Vanessa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Andersia Team 님, 2024년 2월 6일
Good afternoon,thank you for your score.Andersia Hotel & Spa Team

8/10 - 좋아요

michael

2024년 1월에 2박 숙박함
답변 제공: Andersia Team 님, 2024년 2월 6일
Good afternoon,thank you for your score.Andersia Hotel & Spa Team

10/10 - 훌륭해요

Enrico 님, Long Island City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A pleasant stay with excellent customer service from the Front Desk Supervisor Paulina. The entire staff was extremely accommodating, and responded to all questions and requests. Newly open pool and saunas are beautiful and a pleasure to spend time at. Great variety of choices at breakfast and again friendly personnel. Location is top notch with Stary Browar Mall across the street and only15 min walk to the Old Town. I will definitely be back!
2024년 1월에 1박 숙박함
답변 제공: Ewa Przystanowicz 님, 2024년 2월 6일
Dear Enrico,it is great to know that you enjoyed your stay in Andersia Hotel & Spa. We hope to welcome you again.Sincerly, Ewa Przystanowicz, rooms division manager

10/10 - 훌륭해요

Nicolas 님, Montmagny

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Endroit magnifique. Staff génial. Petit déjeuner délicieux.
2024년 1월에 1박 숙박함
답변 제공: Andersia Team 님, 2024년 2월 6일
Good afternoon,thank you for your high note after stay in Andersia Hotel & Spa. We are happy that you enjoyed your stay with us.Andersia Hotel & Spa Team

8/10 - 좋아요

Hem

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 6박 숙박함
답변 제공: Andersia Team 님, 2024년 2월 6일
Good afternoon,thank you for your score.Andersia Hotel & Spa Team

10/10 - 훌륭해요

Fadi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay over all
2024년 1월에 3박 숙박함
답변 제공: Andersia Team 님, 2024년 2월 6일
Good afternoon,it's good to know that your stay was satisfying.We hope to welcome you again.Best regards, Andersia Team

8/10 - 좋아요

Rafal

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Andersia Team 님, 2024년 2월 6일
Dzień dobry,dziękujemy za ocenę pobytu w Andersia Hotel & Spa.Zespół hotelu Andersia

6/10 - 괜찮아요

Claes

2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Iwonna

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, nice room with beautiful view.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Iwona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Justyna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fin, trivelig med god lokasjon.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jonathan

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Laila

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Customer Service, comfortable bed, great shower and amazing location. Online check in prior to arrival was very convenient. The hotel had our room ready, the buffet breakast had alot of options and we were impressed by the variety. The hotel is right across from the Stary Browar mall which had a huge variety of stores, also a large Carrefour Supermarket and Rossman drugstore in the mall. The mall had a nice atrium with upscale dining for the evenings you want to dine nearby the hotel. We walked 15 mins to the Old Town restaurants and cafes, enjoyed many beautiful Poznan sights, the cathedral and museum, tram 2 mins from hotel, and walking distance to beautiful churches Corpus Christi and St. Martin's. St. Martin's street was a close walk from the hotel and alot more restaurants to choose from. We will definitely return on our next visit to Poznan.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

David

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Jaroslav

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No VIP welcome. Pool In reconstruction. Additional fee for parking. Hotel management behavior terrible. Hotel stuff entered the room without permission and harmed privacy.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Massimo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Belle camere. Pulizia un filino da migliorare. Soprattutto se la piscina e la camera non funzionano, esso deve essere indicato al cliente. Io avevo proprio scelto quell’hotel per la piscina.
2023년 9월에 4박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 9월 19일
Dear Massimo, thank you for choosing our hotel and sharing your experience. We are sorry to hear that some aspects of your stay did not live up to your expectations.In particular, we appreciate your feedback regarding the cleanliness and communication of our facilities. We take these aspects very seriously, as our goal is always to provide an excellent experience for our guests.We assure you that your comments will be shared with our team to ensure that we always provide better service. We hope to welcome you back to our hotel to demonstrate our high standards of hospitality.Kind regards.

8/10 - 좋아요

Peder Andreas

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 9월 18일
Dear Pdere, thank you so much for choosig our hotel and the high note. We are glad that our venue met your expectations. Hence we hope to host you back soon. Best regards.

10/10 - 훌륭해요

Adam

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 9월 18일
Dear Adam, thank you so much for choosing our hotel and the highest note, we appreciate it a lot. We are glad that our venue fully met your expectations. Hence we hope to welcome you back soon. Best regards, Marta Skrobańska, Marketing & Quality Manager

8/10 - 좋아요

Leona

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 9월 7일
Dear Sirs, thank you so much for choosing our hotel and leaving your review. We are glad that our venue met your expectations. Hence we hope we will be able to host you back soon and that then we serve you for the 10/10 note :) Best regards

10/10 - 훌륭해요

Kin Wah

2023년 8월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 9월 7일
Dear Kin Wah, thank you so much for choosing our hotel and the highest note. We are glad that our venue met your expectations. It will be a pleasure to host you back. Best regards

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 9월 25일
Dear Richard, thank you so much for choosing our hotel and the highest note. We appreciate it a lot and are happy that our venue met your expectations. Hence we hope to host you back soon. Best regards.

10/10 - 훌륭해요

David

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Next to a shopping centre
2023년 8월에 4박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 8월 28일
Dear David, thank you so much for choosing our hotel and the highest note. We appreciate it a lot and we are very happy that our venue met your expectatios. Hence we hope to welcome you back soon. Best regards.

4/10 - 별로예요

Michael

2023년 8월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 8월 28일
Dear Michael, thank you for choosing our hotel and leaving your review. We are sorry to see that our venue did not fully meet your expectatios. We hope you will give us another chance to improve your experience and you will visit us back soon. Best regards.

8/10 - 좋아요

Mohammed

2023년 8월에 2박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 8월 28일
Dear Mohammed, thank you so much for choosing our hotel and the high note. We are happy that our venue met your expectations and we hope we will be able to host you back soon. Best regards.

10/10 - 훌륭해요

Marek

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great comfort, reasonable price.
Large suite was amazing and great value for what we got. Large bathroom behind glass wall was probably the highlight. Shower super comfortable. Another toilet was there which is good although our stay was too short to ever use it. 2 modern TV, great view from the window on Stary Browar, comfortable bed. Staff was nice and very helpful. Breakfast was not good to add as it was pretty nice and good for our family of 4. Parking we found too expensive so we used city parking 100m away. Probably parking would make more sense if we stayed longer. Unfortunately swimming pool was closed but probably the reason for this good price and we would not be able to use it arriving late.
2023년 8월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 8월 25일
Dear Marek, thank you for choosing our venue. Your kind words regarding your recent stay at our Andersia Hotel & SPA are greatly appreciated. I'm glad to hear that you found our suite amazing and of great value, and that you particularly enjoyed our large bathroom and comfortable shower.It's also wonderful to know you found our staff helpful and our room amenities, including the TVs and the view of Stary Browar, to your liking.I understand your point regarding the parking fees and the swimming pool's unavailability during your stay. We continuously strive to ensure all aspects of our guest's experience are satisfactory, and your feedback is invaluable for this.We certainly hope to welcome you back for a longer stay, so you can fully enjoy all the amenities we have to offer at Andersia Hotel & SPA.Best regards.

10/10 - 훌륭해요

Samir 님, Pembroke Pines

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. Nice location close to old market. Friendly staff and good breakfast. Unfortunately the old town is under big renovations, so it is not worthy visiting Poznan until they are finished.
2023년 8월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 8월 25일
Dear Samir, thank you so much for choosing our hotel and the highest note. Your kind words regarding your stay at Andersia Hotel & SPA, a member of Radisson Individuals, are greatly appreciated. It brings us great joy to hear that our location, friendly staff, and breakfast offerings were to your liking. Regarding the current renovations in the old town, it is indeed a temporary situation. However, we believe that Poznan has much more to offer. Our city is rich in culture, history, and attractions which are waiting to be discovered. We look forward to welcoming you back, hopefully in the near future, when you can fully enjoy the charm of our location. Best regards.

2/10 - 너무 별로예요

Nathatchapong

별로예요: 청결 상태, 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 8월 25일
Dzień dobry, dziękujemy za wybór naszego hotelu. Naszym celem jest dostarczenie wszystkim gościom wspaniałego doświadczenia i przykro nam, że tym razem nam się to nie udało. Mamy jednak nadzieję, że dadzą nam Państwo jeszcze jedną szansę i wówczas spełnimy Państwa oczekiwania związane z pobytem. Z wyrazami szacunku.

10/10 - 훌륭해요

Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dejligt hotel trods pool under renovering
Skønt business hotel. Det var forholdsvist stille her i sommerferien men det passede os fint. Poolen er LUKKET grundet renovering hvilket vi var meget ærgerlige over først at finde ud af da vi står der. Personalet var meget søde og forstående. Jeg er sikker på at det bliver helt utroligt lækkert når den åbner. Placeringen af hotellet er helt fantastisk.
2023년 8월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 8월 25일
Dear Marie, thank you so much for choosing our hotel and your kind words. It's pleasing to learn that you found Andersia Hotel & SPA to your liking, especially our tranquil ambiance and stellar team. Our location is indeed a highlight, and it's wonderful that you appreciated this. The renovation of our pool is a step towards improving our facilities and providing a superior experience for our guests. Your kind understanding in this matter is greatly appreciated. We share your excitement and look forward to presenting the upgraded pool soon.Once again, thank you for your feedback. Best regards.

6/10 - 괜찮아요

Daniel

2023년 7월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 7월 12일
Dear Daniel, thank you for choosing our hotel and your rating. We strive to provide the best service, so all opinions and ratings of our guests are very valuable to us. We hope to host you back soon and that then we will fully meet your expectations. Best regards.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No pool. Bad smell.
The pool is closed for 6 months so maybe you should remove the picture of it in second position?? Nobody check the bottom of the page to find out it is closed even less business travelers. You are obviously counting on people not seeing it because I saw so many people complaining at reception about the pool being closed and they didn't see it either. Other than that please clean your carpets! Your room smell old and dirty!
2023년 6월에 2박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 7월 4일
Dear Sirs, thank you for choosing our venue and taking the time to share your feedback about our hotel. We are pleased to hear that you found the reception staff accommodating and are sorry to hear that you were surprised by the closure of the pool. We try to keep our pages as up to date as possible in order to provide our customers with accurate information. Additionally, we take cleanliness seriously and will share and discuss any concerns about carpet cleaning with our housekeeping department. We strive to ensure all guests have an enjoyable stay, so please feel free let us know if there is anything else we can do for you during your next visit.Best regards.

4/10 - 별로예요

Ricardo

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
The Spa that is always under refurbishment.
I use this hotel because of having a SPA and it's well located, with a shopping mall, restaurants, and all amenities nearby, but unfortunately for the second time that the SPA is closed. Notifications are only received after doing the booking, which leads to some frustration.
2023년 6월에 3박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 6월 30일
Dear Ricardo, thank you for choosing to stay with us at Andersia Hotel & SPA. We are glad that you found our location convenient and appreciate your feedback. We always strive to provide the best level of service to our guests, and we apologize if your experience did not meet your expectations. As a hotel, we care deeply about creating a memorable experience and continuously work to improve our services. We understand that this time the SPA was closed, which can be disappointing, however, this info is placed on the broker's website. We will of course take your feedback into consideration and strive to ensure that all amenities are readily available in the future. Thank you once more for your review. Best regards.

10/10 - 훌륭해요

M

2023년 5월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 5월 24일
Dear Sirs, thank you for choosing our hotel and the highest note. We appreciate it a lot and hope to host you back soon, best regards, Marta Skrobańska, Marketing & Quality Manager

10/10 - 훌륭해요

Michael

단체 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent Hotel. Best in the Area.
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Alexander W

가족 여행
좋아요: 청결 상태
I booked this hotel for a couple of nights to stop with my daughter. The wellness area was the key for us to have a great time. There is no information about this that it was closed for 3 months. I did stay in Andersia a few times before. The location is perfect, breakfast is ok but the rooms and hotel itself need refurbishment.
2023년 3월에 2박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 5월 2일
Dear Sirs, thank you for choosing our hotel again and taking the time to share your feedback following your stay at Andersia Hotel & Spa. We are delighted to hear that you have stayed with us in the past and that our location was perfect for your needs. We regret to know that you were unaware of the wellness area being closed and apologise for any inconvenience caused. We strive to provide a comfortable and enjoyable experience for all our guests, and we take all feedback seriously. We are constantly working towards improving our facilities and services, so we would welcome any further comments you may have. Thank you again for your valued feedback, we hope that you will choose to stay with us again soon. Best regards

10/10 - 훌륭해요

Lawrence

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient and value for money
2023년 4월에 1박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 5월 2일
Dear Lawrence, thank you for your positive feedback and the highest note. We are very pleased that our venue met your expectations. We strive to provide exceptional service and a great experience for all our guests here at Andersia Hotel & SPA. We hope to host you back soon. Best regards.

8/10 - 좋아요

Vibeke

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 5월 2일
Dear Vibeke, thank you for your positive feedback and the high note. We are very pleased that our venue met your expectations. We strive to provide exceptional service and a great experience for all our guests here at Andersia Hotel & SPA. We hope to host you back soon. Best regards.

6/10 - 괜찮아요

Jens Skovbo

2023년 4월에 2박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 4월 12일
Dear Jens, thank you for choosing our hotel. We strive to make every guest feel comfortable and special during their stay, and it is truly gratifying when we succeed. Thank you for your kind words, we look forward to welcoming you back soon. Best regards.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 4월 4일
Dear Sirs, thank you for choosing our hotel and the highest note. We are very pleased that our venue met your expectations. Hence, we look forward to having you stay with us again soon. Best regards.

6/10 - 괜찮아요

Merve

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
no oxygen in the rooms
air conditioning system is bad there is no oxygen in the rooms
2023년 3월에 4박 숙박함
답변 제공: Marta Skrobańska, Marketing & Quality Manager 님, 2023년 4월 4일
Dear Merve, thank you for taking the time to review your experience with us at Andersia Hotel & SPA. We are sorry to hear that you felt the air conditioning system in your room lacked oxygen. At Andersia Hotel, we strive to provide our guests with a comfortable and enjoyable stay by offering a variety of amenities and services. We prioritize cleanliness and attention to detail so all our guests can have a pleasant stay. If there is anything else we can do to make your future stays more pleasant, please do not hesitate to reach out to us. Best regards.