Aerial view

Reviews of Hotel Josef

5 out of 5
Hotel Josef
Rybna 20, Prague

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1001 reviews" "
Rating 8 - Good. 258 out of 1001 reviews" "
Rating 6 - Okay. 38 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

gita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very gracious and hospitable. Location is great even though it was difficult to located on the first night. Room was clean and well stocked. Breakfast was very nice with lots of healthy options. I would recommend this hotel and would definitely stay again if I return to Prague.
Stayed 3 nights in Feb 2024

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing
Stayed 4 nights in Jan 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location, good price. Could not have asked for more as a solo traveler to Prague.
Stayed 5 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jan 23, 2024
Dear Louis,Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience during your solo trip to Prague. It's heartening to know that our staff, location, and pricing met your expectations.We truly appreciate your positive feedback and the opportunity to have been a part of your Prague experience. Should your travels bring you back to the city, we would be honored to welcome you again.Safe travels and warm regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Jun Young

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staffs with flawless cleanliness and facilities. Highly recommend this awesome place if you are looking to travel Prague!
Stayed 4 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on Dec 27, 2023
Dear Jun Young,Thank you for the glowing review! We're delighted to hear that you enjoyed your stay with us. Your recommendation means a lot to us, and we're thrilled that you had a positive experience during your stay in Prague. We look forward to the possibility of welcoming you back in the future.Kind regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Nataliya

Stayed 4 nights in Dec 2023

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great hotel and staff, clean room and nice views. Great food in the area, excellent for bed and breakfast or just bed.
Stayed 3 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on Dec 27, 2023
Dear Tomer,Thank you for your wonderful review! We're delighted to hear that you had a great experience at our hotel, Whether team performance or room condition, we're thrilled to have met your expectations. We look forward to welcoming you back in the future.Kind regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Negin Bakhshandehyar / Guest relations manager on Dec 27, 2023
Dear Atsuko,Thank you for the perfect rating! We're thrilled to know that your experience with us was a 5 out of 5.Look forward to welcoming you back for another excellent stay!Kind regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Hin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience with Hotel Josef. There was a slight mix up with the booking at check-in but the staff went above and beyond to fix it. I felt very well taken care of and will definitely stay there the next time I'm in Prague.

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Great hotel
Beautiful and nice hotel inn a very good location with amazing team.
Stayed 3 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on Dec 9, 2023
Dear Omer,Thank you for your kind words!We're delighted to hear that you enjoyed your stay at hotel Josef, and appreciated the great location. I'll be sure to pass along your message to the team. Knowing that you had a good experience means a lot to us. We look forward to hosting you again in the future!Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Kepha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on Dec 9, 2023
Dear Kepha,Thank you so much for the 5-star review. We're delighted to have met your expectations. Looking forward to having you again soon!Warmest regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, really nice modern room.
Stayed 2 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on Nov 20, 2023
Dear Daniel,Thank you for sharing your feedback! We're thrilled that you appreciated our hotel's good location and enjoyed the modern room. Your positive comments mean a lot to us.We look forward to welcoming you back in the future.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Susan, Oxford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my ‘go to’ hotel whenever I’m in Prague, including for long stays and will continue to be. The rooms and courtyard garden have been refreshed and are simple, elegant, stylish and clean, staff is amazing. Great breakfast, though I eat light for breakfast so I walk to one of the nearby bakeries (love Bakeshop). Very fine Czech restaurants are close.
Stayed 9 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on Nov 20, 2023
Dear Susan,We are truly honored to be your "go-to" hotel in Prague! It warms our hearts to know that you appreciate the refreshed rooms, elegant courtyard garden, and our commitment to simplicity, style, and cleanliness.Your compliments on our amazing staff are deeply appreciated, and we're delighted to hear that you enjoy our location.Thank you for making us a part of your Prague experience, and we look forward to welcoming you for many more stays in the future.Best regardsNegin Bakhshandehyar / Guest Relations Manager

8/10 Good

Hemant

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Wow, this Hotel is amazing. Booked it for Two nights and it has an amazing vibe. The rooms are spacious and you will find most of the things you need in the room. Very uniquely designed and organized. Except the dental and shaving kits and iron box and board are not available . (maybe it's expensive for them) Lastly, to Mr. Bartender and the gentleman along with him with Grey beard (I'm guessing, he's the manager and bar) , if you don't have a draft beer, say it. Don't tell me that it's time you upgrade yourself. I'm sorry but you have no right to talk to a house guest like that. It is my bloody wish to drink draft or bottle. If I can afford to stay in your hotel, I can afford the beer for sure. It's high time you guys realize that you are in service industry. Treating a guest well is your job, don't belittle me. I paid more for the room in one night than what you make in a week. So shut up and be more mannerly next time.
Stayed 2 nights in Nov 2023
Response from Negin Bakhshandehyar / Guest relations manager on Nov 13, 2023
Dear Mr. Narang,Thank you for your positive review of the hotel's atmosphere and facilities.Regarding your concerns, I sincerely apologize for any inconvenience you experienced during your stay. I want to assure you that our team follows standard procedures, and any inconvenience caused was certainly unintended. Both the ironing board and shaving kit are available upon request.I must clarify that we do not have access to your credit card information, as it is exclusively stored by Expedia. Additionally, requesting a Visa is a mandatory requirement in the Czech Republic, and this procedure is regularly reviewed by the foreign police.I stand behind our team and the high-quality service we are known for providing. Your satisfaction remains our top priority, and we sincerely hope to have the chance to welcome you back in the future.Warm regards,The Josef TeamNegin / Guest Relations Manager

10/10 Excellent

Aaron

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Hotel Josef and was as good this time as last. has become my place to be in Prague. Would recommend opting for the breakfast - it is amazing!
Stayed 3 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on Oct 31, 2023
Dear Aaron,Thank you for your wonderful review! We're thrilled to hear that your second stay at Hotel Josef was just as fantastic as the first. It's a pleasure to be your go-to place in Prague, and we're delighted to have earned your recommendation for our delicious breakfast. We can't wait to welcome you back for your next visit.Best regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Marjan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great hotel
Amazing experience . Would highly recommended.
Stayed 2 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on Oct 31, 2023
Dear Marjan,We're so glad you had an amazing experience with us! Your recommendation means the world to us, and we can't thank you enough for your kind words. We're here to make every visit special, and we look forward to having you back again soon. Kind regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Milena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t recommend this hotel enough. The locations was great, the room was really nice and the staff were lovely. The perfect hotel for a weekend in Prague
Stayed 2 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on Oct 25, 2023
Dear Melina,Thank you for your glowing recommendation! We're thrilled to hear that you had such a wonderful experience during your stay. We take great pride in our excellent location, comfortable rooms, and our dedicated staff. Your positive feedback is greatly appreciated, and we're delighted that we could contribute to making your weekend in Prague perfect.We hope to have the pleasure of welcoming you back on your next visit.Best regards,Negin Bakhshandehyar / Guest Relations Manager

8/10 Good

Tinna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on Oct 31, 2023
Dear Tina,Thank you, Tinna! We're delighted to hear that you rated your experience an 8 out of 10. Your feedback is invaluable to us, and we'll continue working hard to make your next visit even better. Kind regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice boutique hotel in a great area that's walkable to many of the sites but not in the middle of the action. Nicely appointed. Good breakfast. Very nice gym and sauna on the top floor with beautiful light.
Stayed 4 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on Oct 25, 2023
Dear Julie,Thank you for your kind words and detailed feedback. We're delighted to hear that you had a positive experience during your stay. Our boutique hotel's prime location allows for easy access to many attractions while providing a serene retreat from the bustling areas. It's great to know that you found our accommodations nicely appointed, enjoyed our good breakfast, and took advantage of our very nice gym and sauna with beautiful light on the top floor.Your satisfaction is our top priority, and we look forward to hosting you again for another enjoyable stay in the future.Best regards,Negin Bakhshandehyar / Guest Relations Manager

8/10 Good

Lynn, Naperville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. It is close to Old Town Square. The staff is also friendly and helpful. We booked transport from the airport and the hotel’s driver gave us a mini tour as we drove to the hotel. The gym is ok (limited cardio). Negatives were the temperature in the room (we slept with the window wide open in October), the shower design (odd half glass door resulted in wet floors the 1st time), and no conditioner. Overall, it fit our needs.
Stayed 5 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on Oct 25, 2023
Dear Lynn,Thank you for sharing your feedback about your recent stay. We're pleased to hear that you appreciated our excellent location and that you found our staff friendly and helpful.We're sorry to hear about the room temperature, shower design, and the absence of a conditioner. Your comments are important to us, and we will certainly review these areas to ensure a more comfortable and convenient experience for our guests.We're glad that you found our gym suitable for your needs and that you had a positive experience with our airport transport service. Your input helps us improve, and we hope to welcome you back in the future for an even better stay.Best regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Yondra, Fort Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great customer service, great staff, room is so clean and comfy with the lot of amenities.
Stayed 2 nights in Oct 2023
Response from Negin Bakhshandehyar / Guest relations manager on Oct 11, 2023
Dear Yondra,Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience during your stay. Our team is dedicated to providing top-notch customer service, and we're delighted that you found our location convenient and your room comfortable and well-equipped.We look forward to welcoming you back for another great stay in the future!Kindest regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All we could ask for and more
All staff are very friendly and helpful and rooms were all ever dated moderate and clean. Walking distance to all the hot spots. All we can ask for!
Stayed 2 nights in Sep 2023
Response from Negin Bakhshandehyar / Guest relations manager on Sep 27, 2023
Dear Shelley,We greatly appreciate your kind words and positive feedback! It's wonderful to hear that you found our staff to be friendly and helpful, and that your room was modern, clean, and well-maintained. We're delighted that our central location made it convenient for you to explore all the hot spots within walking distance.Your satisfaction is our top priority, and we're thrilled that we could meet your expectations during your stay. If you have any more feedback or if there's anything else we can do to make your future visits even more enjoyable, please feel free to let us know. We can't wait to welcome you back for another fantastic experience in the future!Kind regards,Negin Bakhshandehyar / Guest Relations Manager

10/10 Excellent

Langley

Liked: Cleanliness, property conditions & facilities, room comfort
Terrific experience
Wonderful- everything perfect 😍
Stayed 4 nights in Sep 2023
Response from Negin Bakhshandehyar / Guest relations manager on Sep 18, 2023
Dear Langley,We're thrilled to hear about your terrific experience with us!It's truly rewarding to know that everything was perfect during your stay. We appreciate your kind words and look forward to providing you with more wonderful moments on your next visit.Warmest regards,Negin BakhshandehyarGuest Relations Manager

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Negin Bakhshandehyar / Guest relations manager on Sep 27, 2023
Dear Linda,Thank you for your feedback and for staying with us, we hope we will have another chance to be your host again.Kind regards,Negin Bakhshandehyar / guest relations manager

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at this hotel.
Stayed 2 nights in Aug 2023
Response from Negin Bakhshandehyar / Guest relations manager on Aug 9, 2023
Dear Guillermo,We're truly delighted to hear that your experiences at our hotel have consistently been enjoyable for you. Your ongoing support and kind words mean a lot to us. We're committed to providing exceptional stays and look forward to continuing to welcome you with open arms. Thank you for being a valued guest, and we can't wait to host you again soon!

10/10 Excellent

Rebeca, Los Angeles

Liked: Cleanliness, property conditions & facilities
Very helpful and friendly staff. Excellent service and very accommodating. Room was very clean and comfortable. Great location that is accessible to all the sights you want to see in Prague.
Stayed 3 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Aug 9, 2023
Dear Rebeca,We sincerely appreciate your positive feedback! It's wonderful to hear that our staff's helpfulness and friendliness left a positive impression on you. Providing excellent service and ensuring your comfort is our top priority, and we're thrilled that you found our accommodations to be clean and comfortable.Our prime location in Prague, which allows easy access to the city's attractions, is something we take pride in. Thank you for taking the time to share your experience. We look forward to the pleasure of hosting you again in the future and continuing to provide you with exceptional service and a comfortable stay.Regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t be more pleased 5 night stay
Located between old town square and Powder Tower , thus walking through “newer town” to Wenceslaus square or to Charles Bridge is not a long distance. Quiet neighborhood with convenience/ grocery store and a small cafe at the corner. Staff was very friendly and service oriented. We extended our stay an extra night. I was really impressed with how the man who processed the booking, made a point to check the next day if we had any issues accessing our room. Staff greeted us warmly every time we walked through the lobby. Every staff person was service oriented as though they were an owner. The bar has a great selection and has been updated and tastefully decorated from the pics on the booking site. We stopped for a night cap and had several well crafted cocktails. Phillip the friendly knowledgeable bartender made us feel at home. His service and expertise was a highlight of our stay. Robes, complimentary slippers, adequate lighting, electrical outlets on each bedside , and refrigerator. The electric kettle and coffee press ( instead of instant coffee) made it a bit nicer. The air conditioning was great and kept us spoilt Americans cool and dry on hot humid days. We would love to return to Prague and will definitely stay at Hotel Josef again.
Stayed 5 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Aug 4, 2023
Dear Kelli,Thank you so much for taking the time to share your wonderful experience at Hotel Josef! We're absolutely delighted to hear that your 5-night stay was so pleasing and memorable.The location sounds fantastic, positioned conveniently between the Old Town Square and the Powder Tower, making it easy to explore various parts of the city.Our staff's friendliness and dedication to service are truly heartwarming. It's wonderful that the little touches, like the warm greetings and proactive assistance, made your stay feel exceptional.We're also pleased that you found our bar's selection and ambiance to your liking. It's great to hear that Phillip, our knowledgeable bartender, contributed to your positive experience and made you feel at home.Your appreciation for the room amenities is noted. We believe in providing a comfortable and convenient environment, and we're glad you found the room features to your satisfaction.It's fantastic that our air conditioning kept you comfortable, especially during hot and humid days. Your comfort is important to us, and we're delighted that we could provide a pleasant atmosphere.We can't thank you enough for your kind words and the honor of hosting you. We'd be absolutely thrilled to welcome you back whenever your travels lead you to Prague again. Your intention to return is the highest compliment we could receive, and we can't wait to make your next stay just as memorable as the last. Safe travels, and until we meet again!Regards,Negin Bakhshandehyar / Guest relations manager

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly I found the property very nice, the staff were excellent and very helpful, if I have one criticism it is the fact that the room does not have a central light.
Stayed 3 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Aug 4, 2023
Dear Jason,We greatly appreciate your feedback regarding your experience at our property.We're pleased to hear that you found the property to be very nice and that our staff provided excellent and helpful service.We also appreciate your constructive criticism regarding the lighting in the room. Your feedback is important to us, and we'll certainly take it into consideration for future improvements.We're glad you enjoyed your overall experience, and we hope to have the opportunity to welcome you back in the future.Regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

nicholas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Super location and extremely comfortable. Great place to stay and the staff and super friendly.
Stayed 2 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Aug 4, 2023
Dear Nicholas,We're thrilled to hear that you had a wonderful experience during your stay at our hotel! The super location, combined with the extreme comfort you enjoyed, sounds like a winning combination. It's fantastic that our place met your expectations and contributed to your overall satisfaction.Our staff's friendliness is something we take pride in, and we're delighted that their warm and helpful demeanor left a positive impression on you.Thank you for taking the time to share your kind words. If your travels bring you back to the area, we'd be more than happy to welcome you back for another exceptional stay.Sincerely,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Veronika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a great stay!!
Stayed 4 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Aug 4, 2023
Dear Veronika,You're very welcome! We're delighted to hear that you had a great stay with us. If you ever decide to visit again, we'd be thrilled to have the opportunity to welcome you back for another wonderful experience. Safe travels and thank you for choosing us!Regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Abdulla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with lovely staff , recommended
Stayed 4 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jul 28, 2023
Dear Abdulla,Thank you for your fantastic review! We are thrilled that you had an amazing experience during your stay at our hotel. Our dedicated and friendly staff take pride in providing exceptional service, and it's heartwarming to know that they left such a positive impression on you.Should your travels bring you back to this area, we'd be absolutely delighted to welcome you again. Until then, we wish you safe and enjoyable journeys!Regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very polite and helpful staff. Well recommended.
Stayed 3 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jul 25, 2023
Dear Levent,Thank you so much for sharing your wonderful feedback! We are delighted to hear that you had a great experience, Your recommendation means a lot to us, and we hope to have the pleasure of serving you again in the future.Safe travels and warmest regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Marlene

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jul 24, 2023
Dear Marlene,Thank you so much for your review! We're thrilled to hear that you had a fantastic experience with us and that you awarded us a perfect 10 out of 10.We hope to have the pleasure of welcoming you back again soon for another exceptional stay.Best regards,Negin Bakhshandehyar / Guest relations manager

2/10 Terrible

Siler

Stayed 3 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jul 19, 2023
Dear Angela SilerFisher,Thank you for choosing to stay at Hotel Josef and we received your feedback.I understand that there was an issue with your refund as you checked out two days earlier than your scheduled checkout date. Please rest assured that this matter is beyond our control, and we are in communication with Expedia to ensure the timely processing of your refund for the last night. We expect that the refund will be processed soon, and we appreciate your patience in this regard.If there were any other aspects of our service or accommodations that fell short of your expectations, I sincerely apologize. Your satisfaction is of the utmost importance to us, and we take all guest feedback seriously. If you could kindly share any specific concerns you may have had, I would be more than happy to listen and address them to ensure a more enjoyable experience for you and our future guests.Please.Once again, thank you for your understanding, and we genuinely hope to have the opportunity to welcome you back to Hotel Josef.Best regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Pavla

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful as always (our second stay), friendly and helpful staff. Delicious breakfast. Incredibly comforble bed and pillows!
Stayed 2 nights in Jun 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jul 17, 2023
Dear Pavla,Thank you for choosing to stay with us again! We're thrilled to hear that you had another wonderful experience during your second visit.Our staff takes great pride in being friendly and helpful, ensuring that each guest feels welcome and cared for throughout their stay.A good night's sleep is essential, and we're glad we could contribute to that.Your continued support means a lot to us, and we can't wait to welcome you back for many more delightful stays in the future!Warmest regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Hotel Ever
This place is uniquely fantastic: stylish and friendly, perfectly located, not exorbitant and full of warm and imaginative touches. Free excellent croissants on offer through the day, a sun-filled fitness centre on the roof, nice flourishes throughout the rooms—and even an electric motorcycle you can take around town. Not to mention free drinks in the mini-bar as often as you want, a homemade map, a sunlit garden and a sleek and cozy bar. Prague is full of grand hotels a long way from the heart of things, and small places in the middle of the noise: this is a truly original place five minutes by foot from Old Town Square, close to trams and modern shops and not like anywhere else. One of the great discoveries of my 49 years of travel.
Stayed 6 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jul 17, 2023
Dear Siddharth,Wow! Thank you so much for sharing such a glowing review of our place! We're absolutely thrilled to hear that you had such a fantastic and unique experience during your stay.It warms our hearts to know that you enjoyed our thoughtful touches,Your kind words and recognition mean the world to us, and we're humbled by the honor of being one of the great discoveries in your extensive travel history.Thank you for choosing our place, and we can't wait to welcome you back to create more extraordinary memories together!With warmest regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Al-Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Location is perfect!
Stayed 2 nights in Jul 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jul 17, 2023
Dear Mr.Al Amin,Thank you for the wonderful review! We're delighted to hear that you had a great experience at our property and that our perfect location added to the enjoyment of your stay. We look forward to welcoming you back again soon.Regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Hsin-Ling

Stayed 4 nights in Jun 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jul 24, 2023
Dear Hsin Ling,Thank you for taking the time to leave us a wonderful 5 out of 5 review! We are thrilled to know that you had an excellent experience during your time with us.We hope to have the pleasure of serving you again in the future.Warmest regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Boseul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jun 30, 2023
Dear Boseul,Thank you so much for your review! We're thrilled to hear that you enjoyed your stay at Hotel Josef.We look forward to welcoming you back on your next visit to Prague.Regards,Negin Bakhshandehyar / Guest relations manager

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jul 4, 2023
Dear Marcus,Thank you for taking the time to review our property.It was a pleasure to have you with us and we hope to see you again soon.Greeting from Josefs team and regards,Negin Bakhshandehyar / Guest relations manager

8/10 Good

Tanuja

Traveled with partner
Liked: Staff & service
The Hotel was very convenient . All the attractions was really close by. Shops and restaurant are all wakable. But the Hotel room was dated , they told me that they upgraded my room free of charge but it was really dated. I was not happy with the room .The view was construcion gong on. Beside the room everything wqs great
Stayed 5 nights in May 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jun 9, 2023
Dear Tanuja,Thank you for taking the time to write this review.We are pleased to hear that you liked our location. We apologize that upgrade didn't fulfill your wishes and we wish you could have mentioned giving you a different room.Once again thank you for the review and for staying with us.With my best regards,Negin Bakhshandehyar / Guest relations manager

8/10 Good

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jun 5, 2023
Dear Jan,Thank you for taking a moment to share your feedback with us it was a pleasure to be your host and we hope we will see you soon again.Warmest regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Marcela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this Hotel in Prague. The service was great. The staff was very professional, knowledgeable and friendly. They have laundry services which is a big plus when traveling in Europe.
Response from Negin Bakhshandehyar / Guest relations manager on Jun 5, 2023
Dear Marcela,It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to be your host.Greetings from Your Josef team,Regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Julian, London

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Negin Bakhshandehyar / Guest relations manager on Jun 5, 2023
Dear Julian,Thank you for taking a moment to share your feedback. We are so pleased you had a positive experience with us.Regards,Your Josef teamNegin Bakhshandehyar / Guest relations manager

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. The pictures on the internet matched the actual hotel. The staff were friendly and helpful. We enjoyed our stay
Stayed 3 nights in May 2023
Response from Negin Bakhshandehyar / Guest relations manager on May 24, 2023
Dear Michelle,Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your stay with us, nothing is better than this to hear our lovely guests were satisfied with everything.Dear Michelle, it was a pleasure to have you with us and we hope we will see you soon again.With regards,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Jessie

Stayed 1 night in Apr 2023
Response from Negin Bakhshandehyar / Guest relations manager on May 18, 2023
Dear Jessie,Thanks for your 5 out of 5 reviews! We sincerely appreciate your feedback.We hope we will see you again soon.Regards,Negin / Guest relations manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Negin Bakhshandehyar / Guest relations manager on Mar 29, 2023
Dear Jose,Thank you for this review. It has been our absolute pleasure to have you, and we hope that you return soon.Sincerely,Negin Bakhshandehyar / Guest relations manager

4/10 Poor

Jitka

Liked: Property conditions & facilities
Disliked: Cleanliness
The receptionist was rude and kept claiming that I didn’t pay for my room (even if I did). No upgrades, very mediocre room and services.
Stayed 1 night in Jan 2023
Response from Negin Bakhshandehyar / Guest relations manager on Jan 30, 2023
Dear Mrs.Sacriponte,Thank you for taking the time to write this feedback.We‘re deeply disappointed to hear about the challenge you experienced with your billing. We hold our team to the highest standards and regret that we didn’t meet those expectations, and have addressed this issue.I wish you had a better experience with us we will assure you that you would get the best services the next time you visit our hotel.Yours sincerely,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

michala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
This is the second stay at this hotel and it doesnt disappoint! A short walk to Old Town square. Resturant choice around the hotel are great. The hotel itself is lovely. Clean, with some lovely comforts added to the rooms. Breakfast was beautiful with a variety of choices. Service received was great. Hotel staff friendly and attentive. Would highly recommend
Stayed 3 nights in Dec 2022
Response from Negin Bakhshandehyar / Guest relations manager on Jan 10, 2023
Dear Michala,Thank you for your kind words, We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you againGreeting from Josef teamSincerely,Negin Bakhshandehyar / Guest relations manager

10/10 Excellent

Maria, Marietta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Joseph Hotel. Great service and VIP customer service. Location is fantastic as we can walk everywhere within minutes. The hotel is pretty new and very clean. The only thing I didn’t like was the lack of drawers to put away your clothes. Other tan that, everything was great!
Response from Negin Bakhshandehyar / Guest relations manager on Jan 10, 2023
Dear Maria,Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations.We also appreciate our location as you did, the city center of Prague is extremely beautiful and we are more than happy to see our lovely guests are enjoying our location.Once again thank you for your kind words and we hope we will see you soon again.Warmest regards,Negin Bakshandehyar / Guest relations manager