Thank you for your sincere feedback!We are glad you enjoyed the location. Unfortunately, we do not have washing machines in this hotel (as seen in the description of the rooms). However, the receptionist should be able to help you find a laundromat.

Thanks!

Thank you! I am glad you have enjoyed our hotel.

Thank you so much for your sincere feedback! We are glad you have enjoyed your stay! We would love to host you again. :)

Thank you for your feedback! I am so sorry about the experience with ice. The city is supposed to maintain the streets, and we were not prepared for such a situation. However, I do hope you have still enjoyed your stay.

Thank you for your review! We would love to hear some more about your experience with us. This way we can learn and improve.

Thank you for your sweet review! We would love to host you next time you are in Prague.

Thank you for your feedback! We strive to make every stay memorable, and reviews like yours help us a lot! We would love to host you again.

Thank you so much! We loved hosting you.

Thank you so much! We hope we will have another chance to host you.

Thank you so much for this review!

Thank you for your review!We would love to know more about your experience. Every feedback helps us get better.

Thank you for your sincere review!We are glad you have enjoyed your stay! We would love to host you again!

Thank you so much for your review!I am happy you have enjoyed your stay with us! I hope we will have another chance to host you again!

Thank you for your sweet review!I hope we will be able to host you again!

Thank you for such a sweet review!We would love to host you again!

Thank you for taking the time to review our service. We value your feedback and would love to learn more about your experience with us. Your feedback is crucial in helping us improve our service quality.

Thank you for your sincere feedback!You can make a reservation for the shuttle! That way, you won't have to call and ask if it is available. :)However, the local buses will get you to the terminals as well.I hope we will have another chance to host you!

Thank you so much!

Thank you for your review!I am glad you have at least enjoyed the location of the hotel.

Thank you for your feedback!I am sorry there were not many food choices. I have informed my superiors so this situation won't happen again.

Thank you so much for such a sweet review!We are glad you have enjoyed the hotel's location and services!That pro tip is perfect! If you wish to travel through the city, the day pass is the best!

Thank you so much for your sincere feedback! We would love to host you again!

Thank you for your feedback! I am sorry you were not given the twin double room as requested. We made sure that this situation won't happen again!

Thank you!

Thank you for your sincere review!I wish you could tell us more about your stay. Every feedback helps us to improve.

Thank you for your feedback!I am very sorry that the staff was not on their best behaviour! We made sure that this situation will not occur again!We hope we will have the chance to host you again. We would love to show you how perfect a stay with us can be!

Thank you for your sincere review!We will make sure to find a more comfortable mattress.

Thank you so much!

Thank you, James, for your review.I am so sorry for this situation! This is not the way we treat our guests. I hope we will have another chance to host you! We would love to show you how it is done.