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델타 호텔 프린스 에드워드 바이 메리어트 여행 후기

4 out of 5
델타 호텔 프린스 에드워드 바이 메리어트
18 Queen St, Charlottetown, PE

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 959개 이용 후기 중 526개" "
평점 8 - 좋아요. 959개 이용 후기 중 300개" "
평점 6 - 괜찮아요. 959개 이용 후기 중 82개" "
평점 4 - 별로예요. 959개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 959개 이용 후기 중 15개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Shin hee

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2022년 7월에 1박 숙박함
답변 제공: Sam 님, 2022년 7월 15일
Dear Shin Hee, Thankyou very much for staying with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 7박 숙박함
답변 제공: MD 님, 2018년 6월 4일
Thank you for your wonderful review!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 2박 숙박함
Hello and thank you for your review. We hope to welcome you back again soon!

10/10 - 훌륭해요

iris 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았어요
깨끗하고 서비스도좋았어요
2017년 5월에 1박 숙박함
Thank you for your review and we look forward to welcoming you back!

10/10 - 훌륭해요

Sang Mi 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Delta Prince Edward was just perfect for its location, service and quality of room. I'd go back to this hotel for my next visit for sure!
답변 제공: Karen 님, 2015년 11월 28일
Greetings: Thank you very much for your five star review of your stay with us. I was happy to learn you enjoyed your room, our location, and the guest service you received from our team. I am pleased also to know that you will choose to stay with us again on a return visit to Charlottetown. Feedback from our guests is very important to us, and we appreciate yours. Thank you for choosing us, and we look forward to welcoming you back. James Tingley General Manager

10/10 - 훌륭해요

Alex 님, Ottawa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very happy with the service and the quality of the rooms. 5/5
2024년 3월에 3박 숙박함

8/10 - 좋아요

Jeannie 님, Quispamsis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Parth

좋아요: 편의 시설/서비스
It was a really wonderful stay.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Melody

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic property . If you can, avoid days where the hotels has large groups of kids in-house(sports tournaments, dance competition) etc. Love the window seats. Great shopping all around. Don’t miss the Food Hall & Market just behind the hotel
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

lorie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is beautiful but the rooms are old. I found the room we were in smelled old and it was all carpet.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Nigel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place and great staff
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2024년 1월에 2박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2024년 1월 30일
Hi Sara Lee. Thank you for taking the time to share your feedback with us, it is greatly appreciated.

8/10 - 좋아요

Mary Jean

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk service extremely slow. It was busy at the time being NYE and a big wedding that evening more staff should have been available to check people in
2023년 12월에 1박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2024년 1월 30일
Hi Mary Jean, thank you for taking the time to share your feedback with us. We sincerely apologize for failing to meet your expectations during your stay with us. We hope you choose to stay with us again to give us another chance to provide the guest experience we strive to deliver.

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2024년 1월 30일
Hi Cheryl! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

8/10 - 좋아요

Shannan

2023년 12월에 1박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2024년 1월 30일
Hi Shannan! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

10/10 - 훌륭해요

JASON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking costs extra but was really worth it - underground safe heated parking! Room was great, staff were all amazing every one. Cute little gift shop. Restaurant was fantastic, i had room service.
2023년 12월에 1박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2024년 1월 30일
Hi Jason! Thank you for your feedback regarding your recent stay, we are very happy to hear that you enjoyed your experience with us. We hope to welcome you back again!

10/10 - 훌륭해요

Jeffery

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2024년 1월 30일
Hi Jeffery! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

8/10 - 좋아요

Erol

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was on the water. It was basically in the heart of Charlottetown it was easy to get around from the hotel. View of the city from the room was great.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Connie

2023년 11월에 1박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2024년 1월 30일
Hi Connie! Thank you for taking the time to share your feedback with us, it is greatly appreciated.

10/10 - 훌륭해요

Marc

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: Ma. Carmen 님, 2023년 11월 9일
Hi Marc,Thank you so much for your feedback! We are happy to hear your stay was perfect, we hope to welcome you again soon.

4/10 - 별로예요

Angie

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Expedia listed free breakfast, but $44 was charged to my account after i wrnt for breakfast.
2023년 10월에 1박 숙박함
답변 제공: Sam Zaghloul 님, 2023년 10월 23일
Dear Angie,Thank you very much for staying with us. The booking you made with Expedia does not include breakfast. Please see the confirmation you have received from Expedia.

10/10 - 훌륭해요

Eliane

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay was perfect. Great service and very comfortable rooms.
2023년 10월에 2박 숙박함
답변 제공: Emma Pearce, Rooms Supervisor 님, 2023년 10월 15일
Hi Eliane,Thank you so much for your feedback! We are happy to hear your stay was perfect, we hope to welcome you again soon.

10/10 - 훌륭해요

kayla

2023년 10월에 1박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2023년 10월 9일
Hi Kayla,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide. We are happy that we could meet your expectations.We hope to welcome you again soon.

10/10 - 훌륭해요

Justin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Will definitely stay again
2023년 8월에 2박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2023년 10월 8일
Hi Justin,On behalf of the entire hotel team, I want to thank you for sharing your feedback with us!We hope to welcome you again soon.

8/10 - 좋아요

Jack

2023년 9월에 1박 숙박함
답변 제공: Emma Pearce, Front Office Supervisor 님, 2023년 10월 20일
Hi Jack, thanks for your feedback!

10/10 - 훌륭해요

CHARLES

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Almost a great hotel experience, but not quite.
Great hotel, friendly staff, in central Charlottetown so very convenient. Only downside is each night they rationed the in-room coffee packets. First night we complained, they brought some, the second night he was a no-show. Guess I should have tipped more. So close to being an excellent stay--but not quite over something so trivial.
2023년 9월에 2박 숙박함
답변 제공: Sam 님, 2023년 9월 28일
Dear Charles,Thank you very much for giving us the chance to accommodate you. Thank you very much for your comment, I am sure not providing you the coffee on daily basis was a mistake. I can assure you it does not have to do anything of tipping our colleagues.Please accept my apologies of not delivering it consistently on daily basis.We all look forward to welcoming you again soon.

4/10 - 별로예요

alan

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Sam 님, 2023년 9월 28일
Dear Alan,Thank you very much for your stay with us, we all look forward to welcoming you back again soon.

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Charlottetown
Staff were excellent and accommodating. General Manager provided under ground parking ongoing communication with respect to Hurricane Lee. Nice long swimming pool, spacious exercise areas and laundry facilities. Had good meals breakfast buffet and dinner. Close to harbour with restaurants near by in addition a historical self walking tour. Highly recommend
2023년 9월에 2박 숙박함
답변 제공: Sam 님, 2023년 9월 21일
Dear Jim,It was an honor accommodating you.

8/10 - 좋아요

Tanya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Did not like that the website says there is a restaurant on site but in fact it is closed. Breakfast was provided but no dinner.
2023년 9월에 3박 숙박함
답변 제공: Sam 님, 2023년 9월 21일
Dear Tanya,Thank you very much for staying with us. Infact our Water's Edge restaurant provides Breakfast lunch and Dinner. It opens from 7:00 Am till 10:30 Am while lunch and dinner none stop service from 11:00 Am till 9:00 Am.We all look forward to welcoming you again soon.

10/10 - 훌륭해요

Courtney Marie

2023년 9월에 1박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2023년 10월 9일
Hi Courtney,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide.We hope to welcome you again soon.

2/10 - 너무 별로예요

Stacy

2023년 9월에 1박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2023년 10월 9일
Hi Stacy,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide.

8/10 - 좋아요

Thierry

All was good but be sure you lock your vehicle's doors if you park in the parkade garage. Someone went inside my vehicle overnight and stole what ever valuable I had. staff was suppose to check video recording and get back to me but never follow up...
2023년 9월에 1박 숙박함
답변 제공: Fahim H. 님, 2023년 9월 12일
Dear Thierry,We are extremely sorry to hear the loss of your valuables during your stay. It is very unfortunate to have such an event occur and we apologize for not being able to have a quick solution. Rest assured, we have shared your feedback to our leadership team and will be in touch with your directly very soon. Regards,Fahim H.Delta Hotels by Marriott Prince Edward

10/10 - 훌륭해요

Stephen L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were universally friendly and helpful. Our experience was stellar.
2023년 9월에 4박 숙박함
답변 제공: Sam 님, 2023년 9월 11일
Dear Stephen,It is a great owner accommodating you.We all look forward to seeing you again soon.

10/10 - 훌륭해요

Dany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well
2023년 9월에 1박 숙박함
답변 제공: Sam 님, 2023년 9월 11일
Dear Dany,Thank you very much for staying with us and we all look forward to welcoming you again son.

10/10 - 훌륭해요

Gert

2023년 9월에 1박 숙박함
답변 제공: Sam 님, 2023년 9월 10일
Dear Gert,Thank you very much for staying with us and we all look forward to accommodating you again soon.

2/10 - 너무 별로예요

Ebrahim

2023년 9월에 1박 숙박함
답변 제공: Emma Pearce - Rooms Supervisor 님, 2023년 10월 9일
Hi Ebrahim,Thank you for taking the time to share your recent experience with us. It is through guests' feedback that we continue to improve upon the service we provide.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay was satisfactory. The bed was extremely uncomfortable but it was only for one night. New mattress/bed recommended. Also, upon requesting an early checkin the day before arrival one attendant explained that if he did not assign a room at that very moment (the day before my arrival) then I might not be given a room at all (as if I might arrive at the hotel, as per my reservation on the day of, and they could be over-booked and I not be given a room at all). I found this comment to be very odd and as a bit of a threat - my reservation was paid for and approved and there’s never been an experience where I arrived for my check in and my stay wasn’t honoured. Reminded me a bit too much of how flights can be overbooked. Not a nice feeling when travelling in… Aside from these small items, the stay was great. Will go again.
2023년 9월에 1박 숙박함
답변 제공: Sam 님, 2023년 9월 9일
Dear Valued guest,Thank you very much for staying with. Thank you very much for your constructive feedback about the mattress, definitely we will be looking into it.The reason your booking was not allocated to a specific room days before the arrival date is to avoid any unseen circumstances that might happen to a room from a previous booking. We all are looking forward to welcoming you back again to the hotel soon.

8/10 - 좋아요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 4박 숙박함
답변 제공: Sam 님, 2023년 9월 7일
Dear Michelle,Thank you very much for staying with us.We all look forward to welcoming you again soon.

10/10 - 훌륭해요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful place
2023년 8월에 4박 숙박함
답변 제공: Sam 님, 2023년 9월 7일
Dear Michael,Thank you very much for staying with us.We all look forward to welcoming you again soon.

8/10 - 좋아요

Gaetan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was great and clean
2023년 9월에 2박 숙박함
답변 제공: Fahim H. 님, 2023년 9월 4일
Dear Gaetan,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property but if your planning on staying a couple nights I’d advise to look a little farther from the down town core . Close to 500 taxes in is a little steep
2023년 9월에 1박 숙박함
답변 제공: Fahim H. 님, 2023년 9월 4일
Dear Jonathan,We appreciate you taking the time to share your positive stay experience with us. Our rates reflect the basic supply and demand in the market with the occupancy within the hotel and summer has been the busiest season of all. If your dates are flexible, please do not hesitate to reach out to us and we can assist you to make a reservation when rates are lower. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Fahim H. 님, 2023년 9월 4일
Dear Randy,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service
2023년 9월에 1박 숙박함
답변 제공: Fahim H. 님, 2023년 9월 4일
Dear Sabrina,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

10/10 - 훌륭해요

Rhynda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service in restaurant was slow.
2023년 8월에 1박 숙박함
답변 제공: Fahim H. 님, 2023년 9월 4일
Dear Rhynda,We appreciate you taking the time to share your positive stay experience with us. We wish to welcome you back when travel brings you back to the area. Regards,Fahim H. ShovonFront Office SupervisorDelta Hotels by Marriott Prince Edward

8/10 - 좋아요

Lance

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property showing its age a bit but very well run and very welcoming and accommodating staff. The location does not get any better if you are travelling to Charlottetown.
2023년 8월에 5박 숙박함
답변 제공: Sam Zaghloul 님, 2023년 8월 31일
Dear Lance,Thank you very much for your stay with us and we all look forward to welcoming you again.We will be having an extensive hotel renovation next year.

10/10 - 훌륭해요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a fabulous stay. Definitely staying again
2023년 8월에 1박 숙박함
답변 제공: Sam Zaghloul 님, 2023년 8월 29일
Dear Lauren,Thank you very much for your stay with us and we all look forward to welcoming you again.

10/10 - 훌륭해요

Li

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Sam Zaghloul 님, 2023년 8월 29일
Dear Li,Thank you very much for your stay with us and we all look forward to welcoming you again.

6/10 - 괜찮아요

Holleigh

가족 여행
좋아요: 직원 및 서비스
Overall for the price of our room I expected something nicer. Our duvet had stains, and a dried blood under the sheet.
2023년 8월에 1박 숙박함
답변 제공: Sam Zaghloul 님, 2023년 8월 28일
Dear Holleigh,Sorry to hear about your experience we all hope to see you soon so show you the true hospitality that we are proud of providing.

4/10 - 별로예요

Anthony

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Don't bring a car
It was like staying at a third world resort. Most of the front desk staff and bar staff had English as a second language Cable TV stopped showing Fox news but nothing was done to remedy the situaiton - probably because the staff did not understand simple English. I expect language issues when travelling overseas but not in Canada or the US Parking was difficult because the "system" was inoperative - this just added to the loack of response from the staff. Room was comfortable - maid service was good but this is not up to Marriott standards for staff that can communicate
2023년 8월에 5박 숙박함
답변 제공: Sam Zaghloul 님, 2023년 8월 22일
Dear Anthony,Thank you very much for your feedback. We apologies for not being up to your expectation.We hope we would be at your next visit.

10/10 - 훌륭해요

Irene

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the location. Walking distance to dinning and shows.
2023년 8월에 2박 숙박함
답변 제공: Sam Zaghloul 님, 2023년 8월 21일
Dear Irene,Thank you very much for staying with us, we all look forward to welcoming you back again soon.