Dear Client, We are glad to get that great punctuation towards our Hotel Colón. We hope to see you again with us soon. Kind regards. Andrea Fernandez Guest Experience Manager

Dear Youngmin, Thank you to be our guests on your last visit to Seville. On behalf of the whole team, we feel grateful and highly appreciate your nice post concerning Hotel Colón. We will remain at your disposal and hope to have the chance to welcome you back in a future occasion. Kind regards, Jacopo Mossio Guest Experience Manager

Dear guest, Let us thank you for choosing Gran Meliá Colón and take part of your valued time to share your experiencie on expedia.com. We are glad to know that we contributed to make your stay in Seville a wonderful experience. We highly appreciate your comments regarding to our hotel's location. We look forward to welcoming you back. Kind regards, Jacopo Mossio, Guest Experience Manager.

Dear Mr. Weon, Thank you so much for choosing us on your last stay in Seville, as well as for your excellent review of your experience at Gran Meliá Colón. We are glad that you had an enjoyable time with us. We look forward to welcoming you again in the future. Please let us know if there is anything we can do for you. Kind regards, Jacopo Mossio Guest Experience Manager

Dear Seungmin, First of all, let us thank you for having chosen our hotel on your recent visit to Seville. We deeply regret that you had that bad impression of our reception and breakfast. Let me point out that as a standard of the company and because we have many different room categories, we use to suggest to our guests upon arrival other options which may be more suitable for them. This is of course only a suggestion and you are totally free to choose. Please accept our most sincere apologies if we caused you any inconvenient. Concerning breakfast-buffet and as you can see from other guests reviews, this is one of the most appreciated aspects of their experience. However, we have informed the person responsible to take care of it and keep the quality of our products high. We remain at your entire disposal. Best regards, Jacopo Mossio Guest Service Manager

Dear guest, Thank you so much for choosing our hotel for your visit to Seville as well as for your excellent valuation at Expedia.com. We are very pleased to read that you liked the hotel and enjoyed our breakfast. We remain at your disposal and look forward to welcoming you back. Best regards, Jacopo Mossio Guest Service Manager

Dear guest, Thank you so much for choosing our hotel on your trip to Seville. We are very happy that you liked it and had such a wonderful stay. Thank you for publishing your kind opinion on Expedia.com. We thank you again and remain at your entire disposal. Best regards, Jacopo Mossio Guest Service Manager

Dear guest, Thank you very much for you kind review of our hotel in Seville. It was a great pleasure to serve you and make your stay an enjoyable experience. We are happy to know that you liked every aspect of your visit and look forward to welcoming you again in the future. We remain at your entire disposal. Best regards, Jacopo Mossio RedGlove Service

Dear Mrs. Kim, I am really sorry that your experience at Gran Meliá Colón did not meet your expectations. Please allow me to express my sincerest apologies. At the same time I am feeling deeply sad reading your words, especially regarding our colleague at the reception. I am sure she tried to do her best taking care of you but, somehow, she obtained the opposite result. I remember that I escorted you personally to the room. I took the decision to go with you in order to verify your satisfaction sharing with you my personal concern for what happened. I calmed down when you assured me that everything was solved and you were spending a pleasant stay. My surprise when I receive your feedback confirms me that we have not done the necessary to satisfy your restlessness. Again, please accept my apologies in the name of the whole team. I would love to have the opportunity to host you again in our Hotel or in one of our Meliá Property and taking care personally of all the details, creating a real exceptional experience. I remain at your complete disposal for any further assistance you may require. Best Regards Jacopo Mossio RedGlove Service Manager

"Dear guest, It is a great pleasure to read your kind post at Expedia Thank you very much! We are delighted to know that you enjoyed your visit to Seville and your stay with us, as well as our breakfast-buffet. We hope to have you back soon enjoying the Gran Meliá Colón, your home in Seville. Best regards, Jacopo Mossio"

Dear guest, Thank you so much for choosing the Gran Meliá Colón Hotel as well as for your positive valuation at Expedia.com We hope that you had a wonderful stay and look forward to welcoming you back in the future. We remain at your entire disposal. Best regards, Jacopo Mossio RedGlove Service Manager

Dear Anna, Thank you immensely for sharing such heartwarming feedback with us! We're beyond thrilled that you and your family had such a memorable experience during your stay, especially for such a special occasion as your mother's 90th birthday. It's incredibly rewarding to hear that our location and the luxury of our hotel added to the joy of your celebrations.Your kind words about our staff, particularly Oscar, Andres, and Alberto, mean the world to us. We'll be sure to pass along your praises to them and the rest of our team. We strive to create an atmosphere where guests feel like family, and we're delighted that you felt that connection during your six-night stay.We can't wait to welcome you back in May 2025 for another unforgettable experience. Until then, please take care, and know that you'll always have a home away from home with us.Warm regards,Guest Experience Team

Dear Chander Kumar, Your kind words mean the world to us! We're thrilled to hear that you had such a fantastic experience with us. Providing amazing staff, food, and service is what we strive for, and we're delighted that we hit the mark during your stay. Our central location near all attractions makes exploring easy and convenient. We can't wait to welcome you back for another amazing experience!Warm regards,Guest Experience Team

Dear James, Thank you for your wonderful feedback! We're delighted to hear that you found our property amazing and appreciated its central location. We strive to provide our guests with a memorable experience, and we're thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future!Best regards,Guest Experience Team

Dear Kiran, Thank you so much for your kind words! We're thrilled to hear that you found our location convenient and our staff friendly, approachable, and knowledgeable. Ensuring our guests feel welcomed and supported throughout their stay is always our top priority. We hope to have the pleasure of welcoming you back again soon!Warm regards,Guest Experience Team

Dear Richard, Thank you for your lovely feedback. We're delighted to hear that you found Hotel Colon Gran Meliá beautiful, well-located, and that you had a positive experience with our staff. Providing excellent service and creating memorable experiences for our guests are top priorities for us. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Warm regards,Guest Experience Team

Dear Valerie, Thank you for your glowing review. We're thrilled to hear that our staff made your stay at Hotel Colon Gran Meliá so enjoyable. It's wonderful to know that our staff provided such superb service, and we're delighted that they exceeded your expectations. We're also pleased that our convenient location near restaurants and shopping added to your overall experience. We look forward to welcoming you back on your next visit. Warm regards, Guest Experience Team

Dear Christopher, Thank you for sharing your experience. We're thrilled to hear that you found Hotel Colon Gran Meliá beautiful and conveniently located near historic buildings and tourist attractions. Our staff takes pride in providing friendly and helpful service to ensure our guests have a memorable stay. We're delighted that you enjoyed the breakfast buffet as well. If you ever find yourself back in the area, we'd love to welcome you again for another wonderful experience.Kind regards, Guest Experience Team

Dear Kamini, Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed your stay and found our rooms spacious with lovely art and decor. It's fantastic to know that you received attentive service from our room service and housekeeping teams. Our staff strives to create a welcoming environment, and we're glad to hear they were helpful during your stay. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back soon. Warm regards, Guest Experience Team

Dear Gary, Thank you so much for your review. We are looking forward to welcoming you again in the near future.Kind regards,Guest Experience Team

Dear Kevin, Thank you so much for taking the time to share your feedback. We're delighted to hear that you had an excellent experience with our staff, from check-in to room service. Our concierge team is always ready to assist guests with recommendations, and we're glad they could help you find a nearby pharmacy. Your recommendation means a lot to us, and we would be honored to welcome you back on your next visit.Warm regards,Guest Experience Team

Dear Michaela, Thank you for your exceptional feedback. We are looking forward to welcoming you again in the near future. Kind regards, Guest Experience Team

Dear Milenis, We would like to thank you for choosing us for your recent stay and for spending your valuable time sharing your stay. Please accept our sincere apologies for not having met your expectations in this occasion. We hope that you will soon give us a new opportunity to enjoy the experience in its entirety and to show you the professionalism and enthusiasm with which all the members of this team work daily.Warm regards, Guest Experience Team

Estimada Ana, Muchas gracias por su excepcional puntuación. Nos llena de alegría recibir valoraciones como la suya. Estamos deseando darle de nuevo la bienvenida para ofrecerle una nueva experiencia única. Reciba un cordial saludo, Guest Experience Team

Dear Nina, Thank you so much for your wonderful review. We hope to have the chance to welcome you again in order to offer a new memorable stay. Kins regards,Guest Experience Team

CherJean-Charles,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience après votre excellent séjour dans notre hôtel. Nous sommes ravis d'apprendre que vous avez apprécié la tranquillité des chambres ainsi que le petit-déjeuner copieux et le personnel agréable.Cependant, nous regrettons que le changement des produits dans la chambre, passant de la marque Clarins à la marque espagnole Carner, ait constitué un inconvénient pour vous. Vos commentaires sont précieux, et nous les prenons en compte pour améliorer continuellement notre service.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour, en espérant que nous aurons l'occasion de vous offrir une expérience encore plus satisfaisante.Bien à vous,Guest Experience Team

Dear Simon, Thank you for your exceptional review. We are looking forward to welcoming you again in the near future in order to provide you with a memorable experience. Kind regards,Guest Experience Team

Caro Luca, Siamo felici di sapere che hai apprezzato il nostro ottimo servizio e il personale gentile e disponibile! La tua soddisfazione è la nostra priorità, e ci fa piacere sapere che hai avuto un'esperienza positiva con noi. Se hai ulteriori commenti o richieste, non esitare a farcele sapere. Speriamo di averti nuovamente come nostro ospite in futuro. Grazie mille per la tua gentile recensione!Guest Experience Team

Dear SOPHIE,Thank you so much for your kind words and for giving us a perfect rating. We’re thrilled to hear that you had a 5-star experience at our hotel. Our staff will be very pleased to hear your positive feedback. We strive to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Seville in the future.

"Dear kellyJay,Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us!Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We’re particularly happy that our staff made your stay pleasant and that you found our programs well-organized. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope you had also a very good experience discovering this historical city of Seville.Thank you again for your kind words, and we look forward to seeing you again soon.

Dear Frederic,Thank you very much for sharing this wonderful valoration of your recent stay with us.We are sincerely glad to know you fully enjoyed your time in Seville and we look forward to welcoming you back.Wishing you a lovely evening we send you our best regards,

Dear Alex, Thank you for sharing your wonderful experience at Gran Melia Colón during your trip to Seville! We're delighted to hear that our staff's hospitality and competence, outstanding food, and the inviting comfort of our red-level room contributed to your enjoyable stay. Your kind words motivate us to maintain our high standards. We look forward to welcoming you back and creating more memorable moments for you in the future.Kind regards. Guest Experience Team

Dear Ricardo, Thank you for your feedback! We appreciate your positive note on the pricing. We understand that the food experience is crucial, and we're committed to continuous improvement. We'll take your input into consideration as we work on enhancing our menu. We hope to have the opportunity to exceed your expectations in the future.Kins regards. Guest Experience Team

Dear Ary'El,Thank you very much for sharing this wonderful valoration of your recent stay with us.It has been a pleasure hosting you and we look forward to welcoming you back very soon.Wishing you a lovely evening we send you our best regards,

Dear Beate, Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered during your visit, and we appreciate your honest feedback.We understand the importance of cleanliness and maintaining a high standard in our facilities. Your observations about the lack of vacuuming on the floor, the smudged door handles in the restaurant, and the cleanliness of the toilets are genuinely concerning. Please rest assured that we take these matters seriously, and we are taking immediate steps to address and rectify these issues.Once again, we apologize for falling short of your expectations, and we appreciate your understanding as we work towards resolving these issues.Best regards. Guest Experience Team

Dear Client, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced with our customer care services. Your input is invaluable, and we take your concerns seriously.We understand the importance of excellent customer service, and we are committed to making improvements based on your feedback. Once again, we appreciate your feedback, and we are dedicated to delivering the high standard of service you deserve. Best regards. Guest Experience Team

Dear Guest;Thank you very much for choosing us for your stay in Seville, we hope you got good memories from your experience with us. we are glad that you invested your valuable time sharing your experience with all the Hotels.com community. We hope to have the chance to welcome you back soon.Compliments from Seville.

Dear Thomas, On behalf of the entire team of Melia Colón, we would like to thank you for the time you took to share your opinion. We sincerely hope that we will have the chance to welcome you again very soon.Best regards. Guest Experience Team.

Estimado Gabriel, Queremos expresar nuestro más sincero agradecimiento por su amable valoración de nuestro hotel. Nos alegra saber que su experiencia fue positiva y que disfrutó de su estancia con nosotros.Esperamos tener el honor de darle la bienvenida nuevamente en el futuro. Con aprecio, Guest Experience Team

Dear Herwig,Thank you for making Hotel Colón the place of your choice during your recent stay.We appreciate your excellent rating.We hope to have the chance to welcoming you very soon.Best regards,Guest Experience Team.

With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like we made a great first impression.Thank you for you kind words about out staff and the location in the heart of the Old City.We look forward to welcoming you again.Kind rgeards,

Thank you for sharing a review of your recent experience. Our team here at Hotel Colon iscommitted to providing high-quality customer service, and we’re thrilled to hear that we made a goodimpression on you. It makes us happy to know that our decor was to your liking - Hotel Colon is, after all, the iconic hotel of Seville.We hope you’ll visit us again soon.

Thank you for your great review. At Hotel Colon, we work hard to offer high-quality service toevery guest. We made sure to share this feedback with the Team to give them the recognitionthat they deserve. They were delighted to hear your feedback.We look forward to seeing you again.Kind regards,

We deeply regret not having met all your expectations on this occasion and we kindly ask you to give us another opportunity in the near future.Kind regards,

Thank you for your feedback.Kind regards,Guest Experience Team