무료 미니바, 객실 내 금고, 책상, 암막 커튼

더 싱귤러 패타고니아 여행 후기

4.5 out of 5
더 싱귤러 패타고니아
Km 5 Norte Puerto Bories, Natales, Magallanes

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 96개 이용 후기 중 78개" "
평점 8 - 좋아요. 96개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 96개 이용 후기 중 2개" "
평점 4 - 별로예요. 96개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 96개 이용 후기 중 0개" "

9.8/10

청결 상태

9.4/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

martin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hotel that recommend strongly...
This is one of best hotels I`ve ever been. Staff was kind and hotel itself exceeded my expectation. Everything was good except bathroom clean-up. I stayed there 3 nights. When I checked in, it was good but during the stay, I thought, they didn`t clean up batheroom. Just a few touch. Anyhow I recommend this one whoever consider visiting Puerto Natales and staying a high quality hotel.

10/10 - 훌륭해요

Ganning 님, Irvine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
historical museum, excellent dining option, good service and water front view
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Jessica

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Anju 님, bakersfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Sonam

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Mark

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Singular Puerto Natales ⭐️⭐️⭐️⭐️⭐️
The Singular is a beautiful hotel. What an experience! The staff is amazing! 5-Star all the way. Great views from the panoramic window out across the water and into the snow capped mountains. By far the best of Puerto Natales, if not all of Chile! Highly recommend!
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Rodney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very unique property with world class service.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a truly unique property, especially for industrial revolution lovers. Amazing views, beautiful rooms, attentive staff, gorgeous bar and dining area. Absolutely loved and would stay again.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Henrietta

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We had a fantastic stay. Although it was only one night, the service was incredible. We loved the spa, and dinner was amazing.
2023년 10월에 1박 숙박함
답변 제공: Matías Nicolas - Guest Relations 님, 2023년 10월 24일
Dear Niekirk,We greatly appreciate your feedback regarding your stay at The Singular Patagonia.We are delighted to hear that you enjoyed the hotel, our exceptional gastronomy, a variety of excursions, and found the service to meet the high standard we strive for. Our aim is to treat every guest as special as they deserve.We constantly work to provide remarkable experiences, so your feedback is very important to us. I will share your comments with our team, who I am certain will be encouraged by your remarks.We look forward to the opportunity to serve you again in the future.Kind regards,Matías NicolasGuest Relations

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best hotel I’ve ever stayed in and the staff are incredible.
2023년 10월에 6박 숙박함
답변 제공: Matías Nicolas - Guest Relations 님, 2023년 10월 24일
Dear Mr. RazumovskyWe greatly appreciate your feedback regarding your stay at The Singular Patagonia.We are delighted to hear that you enjoyed the hotel, our exceptional gastronomy, and found the service to meet the high standard we strive for.We constantly work to provide remarkable experiences, so your feedback is very important to us. I will share your comments with our team, who I am certain will be encouraged by your remarks.We look forward to the opportunity to serve you again in the future!Kind regards,Matías NicolasGuest Relations

10/10 - 훌륭해요

schtephanie

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Oscar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property and Service!
2023년 4월에 4박 숙박함

8/10 - 좋아요

Marco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel ricavato in struttura relativa a vecchio magazzino storico per il trattamento e refrigerazione della carne, con annesso museo. Location interessante, struttura molto piacevole. Andrebbero levati un po’ di rottami sparsi nelle vicinanze esterne della struttura.
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Marco

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima location, recupero vecchia struttura con ottimo ambiente e servizio
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Bernard

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The restaurant was amazing. The room views were beautiful.
2023년 3월에 3박 숙박함

4/10 - 별로예요

Jason

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
By no means worth the price. I had a very long check-in delay and watched many other travels arrive later than me check in and get rooms earlier. Management then tried to gaslight me by saying that they “upgraded my room” for the inconvenience when I had already rented the most expensive room in the hotel. They didn’t even bother apologizing. Also the king beds are two twin beds which is disappointing and not as comfortable as a true king — which is what I had thought I paid for. By no means a 5 star hotel by Western standards.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent sercvice. The hotel is stunning. The staff is wonderful

10/10 - 훌륭해요

alexandre

2022년 10월에 3박 숙박함

10/10 - 훌륭해요

Adriana

2022년 4월에 5박 숙박함

10/10 - 훌륭해요

Ludmila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 1박 숙박함

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Chilean Patagonia
This was our 2nd time at the Singular in Puerto Natales. First stay was in 2013. I must say, this property is amazing and def one of my favs in South America. We were a little disappointed with the service at the restaurant this time. The wait staff didn’t seem to be well trained and informed about their own menu. The organized tours were great - great attention to detail. If in Chilean Patagonia, I would def recommend splurging a bit and staying here.
2021년 12월에 2박 숙박함
답변 제공: Sabrina Tettamanti - Operations Manager 님, 2022년 1월 17일
Dear Rebecca, Thank you very much for taking the time to share your feedback about your recent stay in The Singular Patagonia We are very glad you enjoy your time with us! We will work with the Restaurant Manager in order to improve our restaurant service. Please accept our appologizes for not being able to meet your expectations. We hope to have a second chance for you to receive a complete and satisfying Singular experience! We look forward to welcoming you again in the very near future! Kind regards,

8/10 - 좋아요

Ramiro

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extraordinary beautifull place. Very unique and refined. Excellent restaurant with the luxury of having fresh chilean king crab (best in te world). Quite confortable and beautiful rooms with amazing view. Decoration is among the best I have seen in the world of luxury hotels
2021년 12월에 1박 숙박함
답변 제공: Sabrina Tettamanti - Operations Manager 님, 2021년 12월 23일
Dear Ramiro, Thank you ver much for rating The Singular Patagonia! We really appreciate you choosing to enjoy your time with us. We look forward to welcoming you again in the very near future! Thank you and have Singular day!

10/10 - 훌륭해요

sebastian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 3박 숙박함

8/10 - 좋아요

ernesto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 11월에 2박 숙박함
답변 제공: Sabrina Tettamanti - Gerente Operaciones 님, 2021년 11월 16일
Estimado Ernesto, Muchas gracias por tomarse el tiempo de compartir la valoración de su experiencia en The Singular Patagonia. Esperamos poder recibirlo en una próxima oportunidad. ¡Un saludo cordial!

10/10 - 훌륭해요

Ciindy 님, USA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is outstanding , we stayed for 3 nights and had wonderful time . Food is great , the view of this hotel is incredible beautiful .
2020년 2월에 3박 숙박함
답변 제공: Lola Conget 님, 2020년 2월 28일
Dear Ciindy, Thank you for taking the time to provide a review of your experience at our hotel! We really appreciate you choosing to enjoy your time with us. We’re delighted to hear that you were comfortable in our accommodations and that you got to enjoy some of Patagonia's spectacular views. We look forward to the pleasure of hosting you once more.Thank you and have a Singular day!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is beautiful, staff amazing, no gym and small pool but the rest makes up for those down falls. Love the hidden specialized restaurant with pre fix menu. Was incredible food!!
2020년 2월에 3박 숙박함
답변 제공: Lola Conget 님, 2020년 2월 19일
Dear Guest, Thank you for taking the time to leave us your comments regarding your experience at The Singular Patagonia. It is always a pleasure to receive positive feedback. We’re delighted that you did indeed enjoy the hotel and our gastronomy based on high quality chilean products. It is our biggest reward to realized that you have captured the Singular’s essence! At the same time, we appreciate the time you took to share your concerns about the SPA facilities. Together with our team, we are taking the appropriate measures to address the problem and avoid any future inconveniences. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Therefore, your feedback it's really important to us. We look forward to welcoming you soon to enjoy a Singular stay!

8/10 - 좋아요

Marcela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 2박 숙박함
답변 제공: Lola Conget 님, 2020년 2월 19일
Thank you for providing the rating of your experience at our hotel! Thank you and I wish you a Singular day!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow what a hotel! Converted from a slaughterhouse to a hotel. An amazing place. Staff were incredible. Restaurant was amazing. Facilities were excellent. We did not realize it was all inclusive. Many guided tours in the area all included with your stay. A must stay in Patagonia!
2020년 1월에 5박 숙박함
답변 제공: Lola Conget 님, 2020년 2월 4일
Dear Guest, Thank you for providing your feedback about your recent stay. We’re delighted to hear that you did indeed enjoy the hotel and you got to enjoy some of the most Patagonia's spectacular views. It is our biggest reward to realize that you have captured the Singular’s essence. At The Singular Patagonia, one of The Leading Hotels of the World, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Thank you again for sharing your experience, and we look forward to serving you in the future. Thank you and I wish you a Singular day!

10/10 - 훌륭해요

실제 이용하신 고객

2019년 11월에 6박 숙박함
답변 제공: Lola 님, 2019년 12월 2일
We appreciate your comments regarding your stay at The Singular Patagonia. It is always a pleasure to receive positive feedback.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
2019년 10월에 1박 숙박함
답변 제공: Lola Conget 님, 2019년 11월 5일
Thank you for taking the time to leave us this review about your experience at The Singular Patagonia. I wish you a Singular week ahead!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Singular is a beautiful hotel with a very interesting history. The staff are fantastic, trained to know each customer by name. The rooms are large, spacious, and clean. The food is delicious. Don’t eat at the bar.. the experience in the dining room is significantly more polished. The spa is small, but nice. I did one excursion with Valentina/Nicholas, and they were excellent guides. The hotel is short drive or 45min walk into town.. highly recommend spending a little bit of time in Puerto Natales town.
2019년 3월에 2박 숙박함
답변 제공: Lola C 님, 2019년 5월 9일
Dear Guest, Thank you for providing your review of your experience at our hotel! It is our biggest reward to realized that you have captured the Singular’s essence. We have already revised what you mentioned regarding bar service and we are working on the necessary improvements to avoid future inconveniences. We are sorry if your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Singular Patagonia we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We hope to be able to have a new opportunity to deliver a complete and satisfactory Singular experience! Thank you and have Singular day!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing location and unique given its history and the care that has been taken in restoring the property as a hotel.
2019년 3월에 1박 숙박함
답변 제공: Lola C 님, 2019년 5월 9일
Dear Guest, Thank you for providing your review of your experience at our hotel! It is our biggest reward to realized that you have captured the Singular’s essence. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 - 훌륭해요

belchior

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel impressionante
Excelente!!!! Hotel maravilhoso, melhor opção com certeza para visitar Torres Del Paine
2019년 3월에 2박 숙박함
답변 제공: Lola C 님, 2019년 5월 9일
Dear Guest, Thank you for providing your review of your experience at our hotel! It is our biggest reward to realized that you have captured the Singular’s essence. Thank you again for sharing your experience, and we look forward to serving you in the future. Sincerely,

10/10 - 훌륭해요

Sylvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Endroit fabuleux
2019년 2월에 1박 숙박함
답변 제공: Lola C 님, 2019년 5월 9일
Dear Guest, Thank you for taking the time to provide the review of your experience at The Singular Patagonia! Hope to have you again with us!

6/10 - 괜찮아요

simone

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The place is cool, like a museum. They have reconditioned the place well. But it felt a bit cold and stark. The service was out of place and they charged way to much for the simple accommodation. Bedding was not that cozy, restaurant options were limited, and spa was minimal.
2019년 2월에 7박 숙박함
답변 제공: Lola C 님, 2019년 5월 9일
Dear Guest, Thank you for taking the time to provide the review of your experience at The Singular Santiago! We usually get comments about different temperatures when transitioning between both areas but, we believe that this is a reminder that we are at the end of the world, in the remote and how pioneers used to live. In addition, we are sorry if your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Singular Santiago we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. We hope to be able to have a new opportunity to deliver a complete and satisfactory Singular experience!

10/10 - 훌륭해요

Sylvia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Un rêve
Le plus bel endroit de tout le Chili/Patagonie et Argentine Un hôtel digne de ce nom de son classement un personnel aussi gentil que compétent des chambres de rêve et une bonne cuisine ... Bravo
2019년 2월에 1박 숙박함
답변 제공: Lola C 님, 2019년 5월 9일
Thank you for providing your review of your experience at The Singular Patagonia! It is our biggest reward to realized that you have captured the Singular’s essence. We look forward to the pleasure of hosting you once more. Thank you and have Singular day!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 2월에 1박 숙박함

10/10 - 훌륭해요

Rafael Lopes Moreira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Espetacular
Hotel sensacional, staff muito simpático e prestativo, instalações espetaculares e comida fantástica!!!
2019년 1월에 7박 숙박함
답변 제공: Lola C 님, 2019년 5월 9일
Thank you for providing your review of your experience at The Singular Patagonia! It is our biggest reward to realized that you have captured the Singular’s essence. We look forward to the pleasure of hosting you once more. Thank you and have Singular day!

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful but better air circulation needed
Location and service was incredible. Only complaint was the lack of comfort in the rooms - the views are beautiful, but the lack of air circulation and air conditioning resulted in some pretty uncomfortable sleep conditions. Even though the staff brought in a fan for us, it was not enough to cool down the very hot room.
2018년 11월에 2박 숙박함

10/10 - 훌륭해요

Laurent

Superbe hôtel avec personnel attentif. Excellente nourriture. Des chambres très belles, spacieuses et avec une vue incroyable. Nous avons adoré.
2018년 11월에 2박 숙박함

8/10 - 좋아요

Jurjen 님, Leeuwarden

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tophotel! Superlocatie! Mooi hoemen historie laat zien in het pand.
2018년 11월에 2박 숙박함

8/10 - 좋아요

Claudia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The right hotel in Puerto Natales
Fabulous staff. Good food. But you have to be prepared for vast dark spaces with an eerie past. I had the sense they'd market to Chileans for far lower rates, and rates can vary tremendously. I would stay inside the park next time as distances are huge. Pillows were hard, expeditions very pricy with instant coffee on offer. Bu5 people who work there couldn't be nicer and that says a lot.
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing place and top notch service. Dissapointed the pool wasn’t fully functioning but everything else great.
2018년 10월에 2박 숙박함

10/10 - 훌륭해요

Eline 님, Richmond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceptional
In one word AMAZING. Great location on the sound, with fantastic views from the room. The building is an old cold storage, and it's been repurposed in the best way possible. Great spa and pool, amazing bar and restaurant, and a good breakfast every morning to help you on your way in to TdP. Incredible helpful and kind personnel, especially Diana at the reception was great in helping us out. Would stay again in a heartbeat.
2018년 4월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Great hotel, disappointing staff!
very spacious rooms, well kitted out with great views across the bay. Food is fantastic as is dining room. Hotel itself steeped history and there is a museum onsite. Spa is modestly sized but well equipped. Unfortunately, the hotel is let down by the inconsistent attitude of its staff both in hotel and in restaurant. Check in was longer than necessary, due to problems with card machine and the receptionist’s irritability showed clearly when she thought our card was the problem. It was resolved simply by her changing the currency to be charged on her machine. We then went straight to Dinner wjich went well and the food was superb as was the service. Next morning, breakfast went off relatively well though we did ask one waitress of they had a small bag so that we can take some pastries with us on our long journey to the Perito Moreno glacier, to which she curtly replied “sorry we dont have any left” and duly walked off. We then asked a second waiter and he then kindly provided them for us. The trick here is to always ask 2 people the same thing! There were other instances of poor service from the staff especially given the price you pay for the staying there. Buyer beware! The service is not up to scratch for a 5 star establishment.
2018년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Singular, único, inesquecível
O nome Singular já diz tudo: é extraordinário, diferente, único. Um hotel dentro de um museu ou um museu dentro de um hotel muito moderno, de bom gosto, com requinte da simplicidade com o máximo conforto. A janela do quarto ocupa uma parece inteira e dá vistas para o fiordes Última Esperança. Inesquecível.

10/10 - 훌륭해요

Juan Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함