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즐립어웨이 - 콘다도 트로픽 선 여행 후기

2.5 out of 5
즐립어웨이 - 콘다도 트로픽 선
Calle Santiago Iglesias 62, San Juan

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 17개 이용 후기 중 6개" "
평점 8 - 좋아요. 17개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 17개 이용 후기 중 2개" "
평점 4 - 별로예요. 17개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 17개 이용 후기 중 1개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

6.6/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
No hay casi donde estacionarse un poco difícil de lo demás todo bien .
2019년 7월에 2박 숙박함
답변 제공: Armand 님, 2019년 8월 12일
Thanks for take your time to leave us a review. You comments are very important to us. Best,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Find somewhere else to stay
Address of accomodation in listing different to premises we were sent to, insufficient bedding, insufficient sheets, no contact with any staff, no information or wifi login provided, dirty floors old food left from previous guests,huge cleaning charge (despite filthy state of rooms) on top of room rate and further amounts have been charged to card without authorisation (challenge with bank pending) missing light bulbs, plastic left on lampshades clearly bearing signs saying “do not operate until plastic removed” , cooking utensils filthy with old food, appeared not to have been washed at all. No response from management to requests or emails about bedding, offered to come and clean after we had cleaned, then charged us almost $100USD cleaning charge after checkout for filthy room!!!! Don’t stay here, go anywhere else
2019년 7월에 3박 숙박함
답변 제공: Armand 님, 2019년 8월 12일
Hello there, Thanks for staying with us in San Juan. We tried to do our best to make your stay as pleasant as possible but unfortunately you were not in contact or respond to our messages, and when we finally did you never accepted our inspection to help you with your complaints. We never understood where did you get all these issues, we are really sorry, we suggest you next time in any other further booking to have contact with the responsible area since the beginning of your stay to avoid uncomfortable situations and give the chance to please you as you deserve as a guest. Best,

10/10 - 훌륭해요

MARCO 님, Provo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Frills Super Convenient Apartment in Condado
I stayed at the apartments on Avenida Condado with my two teenagers, and it was just right for us. Perfect location just a couple of blocks from the beach, with drugstores, shopping, all kinds of restaurants, and of course, all the fancy luxury hotels right nearby. Of course this isn't a fancy luxury hotel by any means. It's a simple, plain, completely adequate apartment, with a full kitchen and (eclectic assortment of) kitchenware. It was easy to find, easy to check in (all via text), and super convenient. Armando was an excellent host, communicating well with directions and explanations, and was super flexible and generous with us. There's no parking, but we didn't have a car and didn't need one. We enjoyed the nearby Museum of Contemporary Art and went to a movie at the theater across the street from the Museum. And the bus to Old San Juan is just a block or two away. In all, exactly the right place for us, and unbeatable for the price.
2019년 3월에 2박 숙박함
답변 제공: ARMAND 님, 2019년 4월 1일
Hello Marco, We appreciate your review. Thanks for take your time to describe your experience in one of our apartments and your stay in the beautiful Condado area of San Juan. We work hard to have our guests happy and your review makes us motivated to bring the best to you all. We are glad to heard such a good experience during your stay and hope to see you back again soon. Best regards, Armando

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
2019년 3월에 3박 숙박함
답변 제공: ARMAND 님, 2019년 4월 1일
Hello, We appreciate that you take your time to make us a review. Thanks for choosing us for your stay in San Juan! Best,

8/10 - 좋아요

실제 이용하신 고객

2019년 1월에 3박 숙박함
답변 제공: ARMAND 님, 2019년 4월 1일
Hello, Thanks for take your time to make us a review. We are happy to know that you'd a pleasant stay in our apartments in San Juan. Best regards,

8/10 - 좋아요

실제 이용하신 고객

2019년 1월에 3박 숙박함
답변 제공: ARMAND 님, 2019년 3월 29일
Hello, Thank you for choosing and stay with us! We appreciate your review. Not all these apartments have parking spaces but we always recommend to our guests a very near (2 minutes walk) parking lot to this property with a daily rate ($20). Sincerely,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2018년 12월에 3박 숙박함
답변 제공: Armando 님, 2018년 12월 24일
Good morning! Thanks for take your time to send us this review. This help us to keep on improving our performance with our guests. Best & Happy Holidays!

8/10 - 좋아요

Jose 님, Sacramento, CA

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent and convenient location. A few blocks from casinos and restaurants.
2018년 4월에 2박 숙박함
답변 제공: Armand 님, 2018년 7월 31일
Hello Jose, First of all, we would like to thank you for choosing Tropic Sun for your stay in San Juan. We are grateful you take time to share your comment on Expedia. We hope to see you in a next occasion! Sincerely,

10/10 - 훌륭해요

Paula

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Como en casa!
Hubo comunicación desde el principio, hasta el final, muy atento a nuestras necesidades. El apartamento cómodo, cuenta con su sala con tv, comedor, cocina equipada, dormitorio con dos camas dobles y una sencilla, baño y agua caliente. No cuenta con estacionamiento. Muy buena ubicación, cerca de farmacias, tiendas, restaurantes, playas.
2018년 6월에 3박 숙박함
답변 제공: Armand 님, 2018년 6월 9일
Hola Paula! Gracias por tomarse el tiempo para revisar su reciente estancia con nosotros. Siempre apreciamos las observaciones de nuestros huéspedes, estamos encantados de leer sus amables comentarios y ver que han calificado su tiempo con nosotros de manera muy positiva y saber que han disfrutado de nuestras facilidades, ubicación y cercanía a la playa nos llena de satisfacción. Esperamos poder darle nuevamente la bienvenida en una próxima ocasión que se encuentre en San Juan. Un cordial saludo, Armando Torres, Public Relations Executive @ ZleepAway Puerto Rico.

10/10 - 훌륭해요

Thomas 님, Indiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gorgeous place
Everyone is so friendly awesome food clean area and beach everything you need for a stay just around the corner. Biggest Wal-Mart ever about 10 min walk.
2018년 4월에 3박 숙박함
답변 제공: Armand 님, 2018년 5월 1일
Thomas! Thanks for taking the time to write a review. We are happy that you enjoyed your stay in San Juan and your stay in our apartments. Best,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Safe, Convenient and quite location
Though there are some areas of improvement, it is very convenient, I like the kitchen , very simple but complete to serve the purpose. My family and me we were engaged in getting things done, cooking, cleaning and organizing the rooms. I like it.
2018년 3월에 4박 숙박함
답변 제공: Armand 님, 2018년 5월 1일
Thanks for your comment! After hurricane Maria we've had working hard to restore all the damages happened to our properties but this has been also an opportunity to update and getting better spaces for our hosts. Regards!

8/10 - 좋아요

Mau 님, San Germán, PR

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenience and comfort
This apartment was ideal for our family of four in a three day stay. Well located, comfortable, clean and cozy. The staff was always always one text away and ready to answer questions. A great option for families.
2018년 3월에 2박 숙박함
답변 제공: Armand 님, 2018년 5월 1일
Hello Mau, Thanks for choosing us for your stay in San Juan and taking the time to write a review. We appreciate your trust. Hope to see you next time visit the island, Best,

8/10 - 좋아요

Jean 님, New Jersey

좋아요: 청결 상태, 객실의 편안함
Easily accessible room for a good price
Nice place to lay your head down at night and get rest. Apartment style rooms. The studio I stayed in was small and needs some improvements but my stay was perfect. Suggestion: Secondary locks!! I felt safe because I know the area well but I would have felt much safer with more locks on the (glass) door. Very private and no one was around (hotel staff, maids, etc.)
2018년 1월에 3박 숙박함
답변 제공: Armand 님, 2018년 3월 16일
Hello Jean, Thanks for your comments. We're been working very hard to have this apartment as before hurricane Maria but we're getting good progress. Hope to see you next time! Best,

6/10 - 괜찮아요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great beach rental, but NO PARKING!
Location is everything with this rental. Walking distance to the beach, shopping and eating. The only thing that was a major source of contention was parking. There is NO parking anywhere around the area. This caused us major issues and almost ruined our vacation. It was very stressful every night trying to find a place to park and unload/load our stuff. If you are not renting a car this place is perfect, if you plan on renting a car then I would look elsewhere. There is only a window a/c unit in the bedroom, the rest of the apt was very hot. I would have liked another unit in the living/dining/kitchen area as well.
2017년 7월에 4박 숙박함

8/10 - 좋아요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super location.
Great location. Just 3 blocks from the beach and shopping and restaurants. 1 block from Walgreens and cvs to pick up little things you may need along the way. Downside no wifi in room but was great just 2 blocks to Starbucks and all the wi if you need there. Overall great price and great location for the buck. Plenty of hot water and sitting area to plan your day.
2017년 7월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not what I was expecting.
Tried to call prior to arrival and nobody called back. Received a text the night before with information on how to retrieve keys because these are individual apartments. They respond to text messages quickly. But you are unable to contact them prior to arrival. The decoration is deteriorated from the pictures. The futon is completely flat and broken. I was unable to watch the TV because it is located above the futon facing the kitchen sink and you cant move it as it is screwed to the wall. You could not see it from the bed either. The shower is inside the room. No privacy. The bed is not very comfortable and not decorated as shown. The ottoman cannot be used as it pealed. No closet. Clothing is exposed in room. The front of the apartment looks like an abandoned store front. Not nice at all. You have to struggle for parking because the locals will use it. The manager was responsive to my requests. The location is great. Two blocks from the ocean and many restaurants and bars around. There are weird curtains covering the two glass doors and there is a gap in between the doors which does not make it seem safe. You are unable to lock the metal gate from the inside, so at night the only barrier to the street is a double business-like glass door. I would pay a little more to go somewhere else. The interior look like it was a barber shop turned into an apartment. Maybe other apartments in the complex are nicer.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
El estudio super limpio y comodo
Mi opinion, complacido pero tienen que mejorar la puerta de entrada en cristal no hay privacidad, la puerta tiene un espacio que puedes ver para adentro, la puerta tiene una cortina de ventana larguisima para tapar que se vea para dentro,esto puede ocacionar un accidente. Es una critica que deben trabajar lo antes posible, dificil recomendar el estudio con este detalle cuando uno busca privacidad y seguridad.