2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

코파마리나 비치 리조트 & 스파 여행 후기

3.5 out of 5

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 725개" "
평점 8 - 좋아요. 1000개 이용 후기 중 171개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 55개" "
평점 4 - 별로예요. 1000개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 22개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Lillian 님, Bayamon

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel for families. Very friendly staff and amazing amenities.
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Alberto

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A gem in the Puerto Rican countryside.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Angela Rene 님, St Louis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything about my stay at Copamarina. The resort was truly beautiful. It was obvious that they take pride in cleanliness. My beachfront room was really cozy The staff was pleasant and courteous! The guard at the entrance made us feel welcome and safe. I can go on and on about how much I love this place!. My husband and I will definitely return.
2024년 4월에 3박 숙박함
답변 제공: Angelie (Reservations Department) 님, 2024년 4월 18일
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 - 좋아요

Sarah Ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just spent a few days at Copamarina with my 2 kids. The pools were great and we loved going out with scuba dogs. We spent very little time there during the day, went out and explored local beaches. The restaurant was overpriced and offered fancier options than what we wanted after a beach day so we ate locally which ended up being great. Kids loved having the pool to go back to at the end of a long day.
2024년 4월에 4박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 17일
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Alberto

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a beautiful place. Nice customer service. It is hidden gem in the Caribbean. Don’t hesitate about the driving from the main road , it is worthy. I will come back again soon
2024년 4월에 1박 숙박함
답변 제공: Angelie (Reservations Department) 님, 2024년 4월 20일
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Mariela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 16일
Thanks for staying with us.! I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 - 훌륭해요

Cheryl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 4박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 12일
Thank you! I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 - 훌륭해요

Pedro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They take very good care of the facilities, especially, the gardens.
2024년 4월에 2박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 9일
Thanks for staying with us. Our team works hard to make our guests happy and appreciate your feedback! Hope to see you in a next time!

10/10 - 훌륭해요

ALBERTO

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
ooppooooooo
2024년 4월에 2박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 9일
Thanks for staying with us. Hope to see you in a next time!

4/10 - 별로예요

María

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aire acondicionado no funcionaba bn. El personal de mantenimiento muy temprano martillando, sin servicio de agua. En fin, no los recomiento
2024년 4월에 1박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 9일
Lamentamos que sus expectativas no se hayan cumplido, gracias por informarnos. Estaremos compartiendo su comentario con nuestros departamentos ya que nuestra misión es superar todas las expectativas de los huéspedes. ¡Esperamos nos permita mejorar su experiencia en una próxima visita!

10/10 - 훌륭해요

Fransisco 님, San Juan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El servicio y la paz tan relajante
2024년 4월에 1박 숙박함
답변 제공: Angelie (Departamento de Reservaciones) 님, 2024년 4월 8일
Gracias por sus comentarios positivos. Nos alegra saber que disfrutó su estadía con nosotros. Espero que su próxima estadía esté a la vuelta de la esquina. Llámenos si hay algo en que podamos ayudarle.

10/10 - 훌륭해요

Katiria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 9일
Thanks for staying with us. Hope to see you in a next time!

10/10 - 훌륭해요

E

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stay was an excellent experience, the restaurants with waitress service was a Prime service, but upon check out they charged us for the entire stay that had already been paid on Expedia. Then they gave us the Expedia credit, which I bought because it was a good deal, but the hotel charged me the regular hotel rate which is about $156.40 more per night. I called Expedia and they are working on the situation, I hope they honor the Expedia price.
2024년 4월에 2박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 9일
Thanks for staying with us. Our team works hard to make our guests happy and appreciate your feedback! Hope to see you in a next time!

10/10 - 훌륭해요

Gilennie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breath taking ocean views snd great staff. Very clean resort
2024년 4월에 1박 숙박함
답변 제공: Sue (Reservations Agent) 님, 2024년 4월 7일
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Katiria

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quede encantada, mi familia y yo volveríamos…. La limpieza, servició súper bueno y el lugar súper hermoso. De noche no es recomendable el camino ya que es muy oscuro con curvas poco peligrosas…
2024년 4월에 1박 숙박함
답변 제공: Sue (Reservations Agent) 님, 2024년 4월 7일
Gracias por sus comentarios positivos. Nos alegra saber que disfrutó su estadía con nosotros. ¡Nos encanta cuando sentimos que su experiencia en Copamarina fue más allá! Espero que su próxima estadía esté a la vuelta de la esquina. Llámenos si hay algo en que podamos ayudarle.

8/10 - 좋아요

Sandra Ramos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found the areas and serene ambiance of the hotel wonderful. This hotel has the potential of a being a fabulous 5 star facility. The staff is friendly but seemed overwhelmed (understaffed). Also in need of better training and owning guest complaints. The f&b staff at the main restaurant, was almost good (at this time just ok). The fine dining staff was very good. I believe that with additional training of the staff, this hotel could be a secluded jewel. We loved the integration of the Natural Resources into the surroundings.
2024년 3월에 3박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 9일
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Javier 님, Carolina

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place a hidden gem. Nice for families.
2024년 3월에 3박 숙박함
답변 제공: Sue 님, 2024년 4월 4일
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Alexandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
so peaceful and beautiful. clean. helpful and friendly staff. i did not want to leave and would love to stay again.
2024년 3월에 2박 숙박함
답변 제공: Sue 님, 2024년 4월 4일
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

4/10 - 별로예요

julio

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Falta de personal y comodidad en la habitacion para el precio por noche
2024년 3월에 2박 숙박함
답변 제공: Angelie (Departamento de Reservaciones) 님, 2024년 4월 4일
Lamentamos que sus expectativas no se hayan cumplido, gracias por informarnos. Estaremos compartiendo su comentario con nuestros departamentos ya que nuestra misión es superar todas las expectativas de los huéspedes con un servicio de calidad que Copamarina tiene para ofrecer. ¡Esperamos nos permita mejorar su experiencia en una próxima visita!

10/10 - 훌륭해요

Rick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The resort was quiet clean. The rooms were a little outdated, but clean, and the food at the restaurant was delicious.
2024년 3월에 2박 숙박함
답변 제공: Sue 님, 2024년 4월 4일
Thanks for staying with us. Our team works hard to make our guests happy and appreciates your feedback! Hope to see you in a next time!

10/10 - 훌륭해요

Yari

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is absolutely stunning and immaculate. It is a secluded hotel, it is very clean, friendly staff, the views are breathtaking and the beach is safe and perfect for small children and snorkeling. I wouldn’t say it’s suitable for swimming as it is mostly shallow. Nonetheless, there are numerous beaches close to the property for swimming and other activities. The on-site drinks and food are delicious, but the prices are a bit high. We plan to visit again soon!
2024년 3월에 1박 숙박함
답변 제공: Sue 님, 2024년 4월 4일
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! The shore of our beach changes seasonally, sometimes deeper, and other times shallower, but just steps away from our restaurant is Caña Gorda, the public beach which the guests have access to by walking from our shore. We also offer trips by ferry to Gilligan’s Island, which is a natural area protected by the Federal Natural Resources Department. For your next stay with us, you can contact our reservations department to help you with your future reservation! We are at your service, and we hope to see you soon!

6/10 - 괜찮아요

pamela

아이를 동반한 가족 여행
The room cleaning staff were friendly, helpful and kind.
2024년 3월에 7박 숙박함
답변 제공: Sue 님, 2024년 4월 4일
Thanks for staying with us. Our team works hard to make our guests happy and appreciates your feedback! Hope to see you next time!

10/10 - 훌륭해요

Maria

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent view
2024년 3월에 2박 숙박함
답변 제공: Angelie (Departamento de Reservaciones) 님, 2024년 4월 4일
Thank you for your positive comments. We are glad to know that you enjoyed your stay with us. We hope your next stay is just around the corner!

10/10 - 훌륭해요

Elizabeth

2024년 3월에 3박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 10일
Thanks for staying with us. I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 - 훌륭해요

Kelvyn

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hidden and quiet location. The perfect gem.
2024년 3월에 3박 숙박함
답변 제공: Sue 님, 2024년 4월 4일
Thank you, your review is very important for us! I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 - 훌륭해요

Lillian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Este hotel es mi “happy place” en Puerto Rico. Amo el vibe, la paz que refleja el lugar y el servicio que brindan.
2024년 3월에 2박 숙박함
답변 제공: Angelie (Departamento de Reservaciones) 님, 2024년 4월 4일
Gracias por sus comentarios positivos. Nos alegra saber que disfrutó su estadía con nosotros. ¡Nos encanta cuando sentimos que su experiencia en Copamarina fue más allá! Espero que su próxima estadía esté a la vuelta de la esquina. Llámenos si hay algo en que podamos ayudarle.

8/10 - 좋아요

mohammed 님, Altadena

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Nice and beautiful resort. But restaurants are expensive, beach is not great and full of vegetarians, and no special programming entertainment or shows were provided.
2024년 2월에 3박 숙박함
답변 제공: Angelie (Departamento de Reservaciones) 님, 2024년 4월 4일
We are glad to hear that you enjoyed your stay with us! Please accept are apologies about the beach; the shore of our beach changes seasonally, sometimes is deeper and other times more shallow where seaweed tend to accumulate but just steps away from our restaurant is Caña Gorda the public beach which the guests has access walking from our shore. I hope your next visit is around the corner. Call us if there is anything we can help you with!

10/10 - 훌륭해요

Ade

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Excelente facilidades los restaurantes muy buenos. Deberían remodelar un poco más las habitaciones para q estén más modernas
2024년 3월에 1박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 5일
Gracias por sus comentario positivo. Nos alegra saber que disfrutó su estadía con nosotros. Tendremos en cuenta sus recomedaciones. Esperamos su pronta visita.

10/10 - 훌륭해요

Tom

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic resort. Immediate area is fairly impoverished, resort was wonderful. Beaches clean on the resort (not so much outside the resort unfortunately), easy to rent a kayak and snorkeling gear. Nice having onsite restaurant, as dining options a bit limited in Guanica and beyond. Mellow vibe, fellow guests were kind and not there for all night party atmosphere. Hiking nearby.
2024년 2월에 3박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 5일
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.

10/10 - 훌륭해요

Ivan

2024년 3월에 2박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was beautiful for anyone who enjoys being close to the beach! The pools were close, the boardwalk was close, their shack was close. It was an amazing place to be away from the city.
2024년 2월에 4박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Ava

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved this place. A true getaway for R R. lovely staff and so beautiful.
2024년 2월에 5박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 - 좋아요

Delaine

2024년 2월에 3박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
We are very glad that you enjoy your stay with us, call us if there is anything we can help you with your next reservation, we hope it is around the corner!

10/10 - 훌륭해요

David B

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room opened up to a broad esplanade. Venetian blinds and screens for fresh ocean breezes. Chill vibe. Not too crowded. Pretty remote—the final 3 miles are twist curvy narrow. Guánica still recovering from hurricane and earthquake 1-2.
2024년 2월에 4박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 - 좋아요

Bethzabet

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
We are very glad that you enjoy your stay with us, call us if there is anything we can help you with your next reservation, we hope it is around the corner!

6/10 - 괜찮아요

kristin

단체 여행
좋아요: 청결 상태
Copamarina is a lovely little resort with 2 pools and oceanfront location. The hotel is very clean and well taken care of. There is a small gym that is adequate for an average fitness person. The spa is nice but WAY over priced. A 2 hour massage and facial before tip was $500. In fact everything at Copamarina is expensive. The room rates are okay but expect to spend $50 or more for every meal after taxes, fees and tip even a simple breakfast. Its a pretty and relaxing hotel but there is nothing to do besides sun, pool, hire a boat, eat and drink. If you want super low key in a friendly environment then this place is great. The bed was comfortable, the room was big and the staff was really nice and helpful. People actually talk to each other instead of being on their phones. We met and got friendly with lots of other guests which was nice. The only downside was non of the rooms are ocean front, more like ocean view, a bit over priced, not near anything and buggy at night. And several guests got stung pretty badly from jelly fish so we stayed out of the ocean.
2024년 2월에 4박 숙박함
답변 제공: Angelie (Department of Reservations) 님, 2024년 4월 6일
Thank you for your positive comments. We are glad to know that you enjoyed your stay with us. We apologize for not meeting your expectations and will be forwarding your comments to the different departments to improve future experiences. We hope your next stay is just around the corner.

10/10 - 훌륭해요

LISBETH

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
We are very glad that you enjoy your stay with us, call us if there is anything we can help you with your next reservation, we hope it is around the corner!

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was really breathtaking. Very well cared for and the staff very accommodating. Food was great-we often ate at the bar off the lunch menu. There was sea grass to deal with at the beach as others mentioned. The pools were well taken care off too. During our 9 nights we saw 4 weddings at the resort. Pretty common so know that atmosphere is there. We were fine celebrating our 30th anniversary so it was relatable. The neighboring public beach has less sea grass and clearer water but has been closed since the earthquake. You can still walk the shoreline to it. The area around Guanica is an old sugar factory. Old town, somewhat desolate and run down but a couple great restaurants right on the bay. Super food newer vibe and well done. Trasiego Sea Food Restaurant And El Desafío Bar & Grill. Great place and great nice folks. EXPEDIA however was terrible to deal with. Don’t use them to book a trip. They may price out trips at the highest rates, then negotiate discounts for their behalf. The hotel showed what Expedia sent them vs what we were charged. $450 diff. Expedia used to have a price guarantee and send you the diff if the price dropped now they keep it. Just deal with the hotel and save.
2024년 2월에 9박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

8/10 - 좋아요

Gail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room we were in was not soundproof, it was noisy late at night. We were not given information on all activities and times, specifically exercise classes?? and what spa treatments were available and times. No information about hiking trails or nature.
2024년 1월에 5박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
Thank you for your feedback and please accept our apologies for not providing you with the necessary information at the moment you checked in, we are going to remember all of our agents to follow this procedure for a better quality service. I am truly sorry to hear that your expectations were not meet as our goal is to provide every guest with great experiences, we hope to see you in a near future.

10/10 - 훌륭해요

Allan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A beautiful property with great service, happy and available staff with amazing views
2024년 2월에 2박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
We are immensely thrilled to read that you enjoyed your stay with us here at Copamarina and that each and every single employee surpassed any expectations that you have had, providing that one of kind customer service that distinguishes us so much.

10/10 - 훌륭해요

Scott

2024년 2월에 2박 숙박함
답변 제공: Idanis Pons 님, 2024년 4월 5일
We are very glad that you enjoy your stay with us, call us if there is anything we can help you with your next reservation, we hope it is around the corner!

10/10 - 훌륭해요

Alexis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is one of my favorite place to stay but i didnt receive any VIP benefits how was supposed to.
2024년 2월에 3박 숙박함
답변 제공: Jorialys Caraballo 님, 2024년 4월 5일
Thank you for your positive comment.We apologize that your expectations were not meet at all. Hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

William L.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We like everything
2024년 2월에 2박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
Thank you for your positive comments. We are glad to hear that you enjoyed your stay with us! We love it when guests feel that their experience at Copamarina was above and beyond! Hope your next stay is just around the corner. Call us if there is anything we can help you with.

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The facilities, grounds, pools, hot tubs, bar, restaurant, rooms, spa, views - all top-notch. Awesome. Staff is super nice, super helpful. You’ll want to find a different beach. La Jungla and Playa Santa are a quick drive.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Alexandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place, should work on the food.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Carlos

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach and room was great. Some members of staff were not specially the from desk and the host at the informal restaurant. They keep us waiting close to 30 minutes at arrival because they couldn’t find our reservation.
2024년 2월에 1박 숙박함

4/10 - 별로예요

John

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Bathroom shower slippery, room door not secure, noisy construction
2024년 1월에 4박 숙박함

4/10 - 별로예요

Grzegorz 님, Chicago

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Idanis Pons (Reservations Agent) 님, 2024년 4월 5일
We are deeply sorry to hear that we did not meet your expectations. Rest assured I spoke with my executive team to better understand what transpired and ensure it never happens again. Should you grant us another opportunity in the future, please do not hesitate to contact me directly so I may personally assist you and guarantee our renowned Copamarina experience!

10/10 - 훌륭해요

Jason

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The properity is nice, has different area to relax, beautiful view of the sea and with nature. Moreover, the workers are friendly and hospitality, open to make a empathic conversation, between them Karina Janet thank you for helping us in the staying
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Dianolis

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Come to Puerto Rico !!!
2023년 12월에 2박 숙박함