Thank you very much for your kind words! We are delighted to hear that you had a great stay with us. Providing a friendly and clean environment for our guests is our top priority, and we're glad we could meet your expectations. We hope to welcome you back soon for another wonderful experience.

I'm terribly sorry to hear about your disappointing experience with your room. Your comfort and satisfaction are of the utmost importance to us, and it's disheartening to learn that we fell short of your expectations.Please accept my sincerest apologies for any inconvenience caused. We take your feedback seriously and will investigate the issues you encountered to ensure they are addressed promptly.