저녁 식사 제공, 세계 요리
예약 가능 여부 확인

올리브 부티크 호텔, 어 스몰 럭셔리 호텔 오브 더 월드 여행 후기

4 out of 5
올리브 부티크 호텔, 어 스몰 럭셔리 호텔 오브 더 월드
Aguadilla St. #55 Condado, San Juan

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 550개 이용 후기 중 374개" "
평점 8 - 좋아요. 550개 이용 후기 중 97개" "
평점 6 - 괜찮아요. 550개 이용 후기 중 45개" "
평점 4 - 별로예요. 550개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 550개 이용 후기 중 15개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

Rob

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique hotel well worth the stay!
2024년 4월에 1박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 4월 18일
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review

10/10 - 훌륭해요

Nora

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 4월 18일
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our suite was great. We loved the outdoor shower.
2024년 3월에 3박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 4월 18일
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

10/10 - 훌륭해요

Kevin

연인과의 여행
Joyous welcome at front desk!
2024년 4월에 1박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 4월 18일
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review

10/10 - 훌륭해요

Cesar 님, Aguadilla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lugar muy centrico y acogedor en pleno Condado.
2024년 4월에 1박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 4월 18일
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review!

4/10 - 별로예요

Carrin

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nice boutique hotel and location was good.Checkin was 4, no hot water for shower, safe not operational, and no chairs. Also, power went out around 7 pm and returned sometime after going to bed.
2024년 3월에 1박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 4월 18일
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 4월 18일
There is really nothing better than seeing our guests satisfied. We were so pleased to be able to host you Thank you for your rating & review

10/10 - 훌륭해요

Elizabeth 님, Aguas Buenas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extraordinario
2024년 3월에 1박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 3월 27일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

NIKOLAI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 3월 14일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

4/10 - 별로예요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Very few things I liked Nothing special to sat because the many things I didn't obscured any small nice detail The room had no window It had a very desagreable lightning The noise in the bathroom when the light was on was terrible The room door let the light from the corridor coming in and the noise from the corridor and the other rooms Very disagreable It was supposed to be a luxury boutique hotel
2024년 2월에 1박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 3월 15일
I'm sorry to hear about your disappointing experience. It's unfortunate that the room didn't meet your expectations. We hope you will give us another oportunity to Wow you in the future.

6/10 - 괜찮아요

Laconstance

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
It was an okay stay no complaints
2024년 2월에 4박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 3월 14일
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

8/10 - 좋아요

Omar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect staying
2024년 1월에 1박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 3월 14일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Alvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything great and beautiful. Very nice hotel.
2023년 12월에 2박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 3월 14일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

obed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was one of the most romantic hotels I've ever stayed at. It is plush and beautifully decorated. The food was amazing at the rooftop restaurants! They know how to treat guests to make their experience a dream come true.
2024년 2월에 1박 숙박함
답변 제공: Maria Corredor 님, 2024년 2월 23일
Thank you for your wonderful review! We're thrilled you found your stay romantic and enjoyed our plush accommodations and rooftop restaurant. Creating dream-like experiences for our guests is our top priority. We look forward to welcoming you back soon!

10/10 - 훌륭해요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really friendly staff...room and hotel in general are warm, different and comfortable...also the restaurants associated with the hotel were quite good
2024년 2월에 1박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 2월 9일
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our staff to be friendly. It's always our goal to provide a warm and comfortable experience for our guests, and we're delighted that you appreciated the unique atmosphere of our hotel. We'll be sure to pass along your compliments to our team, and we hope to welcome you back again soon! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.

6/10 - 괜찮아요

Jimmy 님, Shediac Cape

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The room was not clean , lot of dust everywhere and hot water was not working the first day.
2024년 2월에 2박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 2월 8일
I'm terribly sorry to hear about the issues you encountered during your stay. Please accept my sincere apologies for any inconvenience caused by the cleanliness of your room and the hot water not working on the first day. This is certainly not the experience we aim to provide for our guests.We value your patronage and hope to have the opportunity to restore your faith in our hotel on your next visit.

10/10 - 훌륭해요

Gary

2024년 1월에 1박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 3월 27일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Chris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Maria Corredor 님, 2024년 1월 30일
Thank you for awarding us a perfect 5/5 rating! We are thrilled to hear that you had a wonderful experience at our hotel. Your positive feedback means a lot to us, and we look forward to welcoming you back for another exceptional stay in the future.

6/10 - 괜찮아요

Dean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Small and oddly laid out and furnished rooms...I guess that's what the word "boutique" excuses. Linens, bath facilities--top notch. The staff so nice and helpful. But...The bar open when you ask for it to be open? The splash pool in the middle of the bar? Again, oddities that perhaps "boutique" excuses.
2024년 1월에 3박 숙박함
답변 제공: Maria Corredor Senior Manager 님, 2024년 1월 18일
We take great pride in the service our hotel provides, we always looking for ways to improve those services, identify opportunities, and provide an outstanding guest experience. We are currently working on inhancing bar hours.

10/10 - 훌륭해요

Chad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Maria Corredor 님, 2024년 1월 30일
Thank you for taking the time to rate us with a perfect score! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional visit.

8/10 - 좋아요

Liana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bom conhecer mas não voltarei!
Adoro hotelaria e procurei o hotel por ser boutique e parte do programa A Smal Luxury of the World. Porém, o hotel deixou a desejar. Tirando as áreas comuns que são super charmosas, o quarto era escuro, sem janela, com umidade e mofo na parede. Cama confortável, mas o chuveiro não mantinha a água quente durante todo o banho. Café da manhã não incluso e diária cara pelo o que oferecem! Ponto alto: os cookies e nuts com chocolate na recepção e o welcome drink! Foi bom conhecer mas não voltarei...
2023년 12월에 3박 숙박함
답변 제공: Maria Corredor 님, 2024년 1월 30일
Dear Guest:Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We truly appreciate your candid comments as they offer us valuable insights into areas that may require attention and improvement.We are delighted to hear that you enjoyed the charming atmosphere of our common areas, and we sincerely appreciate your positive remarks about the cookies, nuts with chocolate at the reception, and the welcome drink. It's wonderful to know that these elements left a positive impression on your visit.However, we regret to learn that the room did not meet your expectations. Please rest assured that we take this matter seriously, and our maintenance team will promptly address these issues to ensure a more comfortable and pleasant environment for our guests.Regarding the breakfast options and pricing, we understand your concerns, and we appreciate your honesty. We continually assess our offerings to ensure they meet our guests' expectations, and your feedback will be taken into consideration during our review process.Thank you once again for your review and we hope to have the opportunity to welcome you back in the future, providing you with an improved experience that reflects the high standards associated with our boutique hotel.

10/10 - 훌륭해요

Amy Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a unique, adorable hotel. The decor was fun. Between both the boutique and sister hotel next door, there was great places to hang out. The rooftop was beautifu. Overall, the service at the door, the front desk, house kreping, bar and restaurant staff were so attentive. We felt like the only people staying in the hotel. It was a perfect weekend
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Samuel 님, YABUCOA

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Espectacular
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Meh
3 main issues with this hotel: 1. They (along with our experience in the past with sister hotel OLV) never seem to have the room ready at checkin time. At Olive, we waited half an hour while at OLV we waited over an hour for the room to be prepped after the advertised checkin time. 2. The room we purposely booked at Olive advertised a large outdoor hot tub attached to the room. Unfortunately the tub doesn’t actually function as a hot tub— filling it would take over 3 hours and the water would be cold by then so it’s a glorified outdoor shower. The hotel is skirting with false advertising here since people are surely paying extra for a hot tub that is unable to be used as such. 3. There were hot water issues with our room where the shower water would be cold to tepid at best. Nothing more unsatisfying than taking a cold shower in a room already frigid from an aggressive AC. In conclusion, not a satisfying stay. Would probably look elsewhere for the price point.
2023년 10월에 1박 숙박함
답변 제공: Maria Corredor Senior Front office Manager 님, 2023년 10월 24일
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

10/10 - 훌륭해요

Enissette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful and romantic … awesome too if you’re alone and need disconnect for the daily routine ❤️
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

ANGELY ORTIZ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2023년 10월에 1박 숙박함
답변 제공: Maria Corredor Senior Front office Manager 님, 2023년 10월 24일
Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 - 훌륭해요

Sean 님, Alexandria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Can’t say enough nice things about this property. From the very first impression, we were very pleased with every aspect of this stay. The decor and staff were top-notch, and the room and hotel amenities were really great. Would definitely stay here again, and would recommend to all my friends.
2023년 10월에 4박 숙박함

6/10 - 괜찮아요

MARJANA

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall this is an overpriced hotel. I would not recommend this hotel for the price they charge. There was nothing special about the rooms or staff service. Our room didn’t even have a window and we had one of the “upgraded rooms”. When we entered the hotel the staff didn’t really greet us. We had to greet them hello to get their attention. We arrived earlier than check in and the staff really did not accommodate us for that. Their rooftop wasn’t open for food so we basically had to wait till 3:45 PM for the room (check in was 4 pm). Our floor was super noisy it almost felt like we were in a NYC apt building! The walls are paper thin!! I will say the outside area and lobby were very cute with vases and greenery. The rooftop was also cute but it opened at 5 PM for food and beverages.
2023년 8월에 3박 숙박함
답변 제공: Maria Corredor Senior Front office Manager 님, 2023년 10월 24일
Thank you for telling us about your recent stay. Customer satisfaction is our Number one priority, and we'd love another opportunity to wow you. It is our hope that you will give us the opportunity to better serve you in the near future.

2/10 - 너무 별로예요

Gina

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
We were incredibly disappointed with our stay. We stayed four nights and did not have hot water for the duration of our trip. Each time we tried to shower we'd again find it freezing, call the desk, and be told an engineer was turning the hot water heater back on -- but it never worked for more than a minute. We asked to be moved but were not accommodated. Additionally, the elevator -- located next to our room -- was broken every minute on the minute the door would open and loud voice would announce that passengers could enter -- over and over and over again. This went on all night and it was impossible to sleep. We asked repeatedly to speak to management but they kept not being at the property. When we finally tracked them down on our last day we were told we'd receive a $200 credit at minimum but that the manager would try to get more authorized. We never got anything and they stopped returning our calls and emails.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Irving

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Lizelyn

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were amazing. Great recommendations by Stephanie and Ariana. Will definitely come back for a quick gateway
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Cristian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kellie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved that this hotel was small, beautiful and the staff was friendly and helpful. Stephanie D. was fantastic. Would definitely stay there again!
2023년 7월에 5박 숙박함

8/10 - 좋아요

Nicole

Overall nice boutique property tucked away on a quiet block. Property and rooms could use some upgrades. Had problems with outside shower and tub.
2023년 7월에 2박 숙박함

8/10 - 좋아요

Domingo

좋아요: 청결 상태, 직원 및 서비스
Although not their fault, the sewer overflows every day and the smell on the walk way is very uncomfortable.
2023년 7월에 3박 숙박함

6/10 - 괜찮아요

Razen 님, Miami Beach

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Marcie

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely.
2023년 6월에 4박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it's ok
It's ok, not luxurious. The hotel is loud, you can hear all the doors and noises from other rooms. The pool and roof deck are pretty cool. Although it is clean, our room had cockroaches.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Hugh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
o
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is a hidden gem. Everyone was so nice too
2023년 4월에 4박 숙박함

10/10 - 훌륭해요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend
The hotel was beautiful and cozy. The staff were exceptional. The location was safe and convenient to everything we wanted
2023년 3월에 4박 숙박함

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Sweet little hotel in a great location
Very cute little hotel in a fun location. We were able to walk to a lot of night life, restaurants and Condado Beach for a beach day. The rooftop pool is more like a large or double hot tub with cold water in it but it was refreshing. The rooftop bar was gorgeous but drinks were pricey and took a long time to be made. We had the small room and it was really cute and had nice touches like L'Occitane products in the bathroom and a nice minibar. My only complaints were the frosted glass door to the bathroom lights up the entire bedroom if you turn on the light in the middle of the night. Also, our bed was pretty uncomfortable and small for it being a "luxury" hotel. It was also a pain to have to ask for things like ice or bottled water. I did love the ability to send a text message for service or to get local advice but it only worked about 70% of the time. We didn't eat at any of the restaurants because there weren't any vegetarian options unfortunately. Overall it was a great end to our long trip and I would have loved to have seen some of the larger and nicer rooms. I loved the adults only feature and it was definitely a romantic place.
2023년 3월에 2박 숙박함

8/10 - 좋아요

Jo Ann

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location for pre cruise night.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Tyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great little hotel in a great location.
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

craig

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

ironelis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación y servicio.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

laurie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great boutique experience with fantastic service Best parts were service and the rooftop restaurant
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing experience it was my wife 40th bday!!! Went with bday package everything was lovely
2023년 1월에 3박 숙박함

6/10 - 괜찮아요

Zhen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hot water sometimes runs out. Overall bad showering experience. The room is not quite especially in the morning The corridor gets noisy because the room’s sound insulation is bad.