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S.J. 스위트 호텔 여행 후기

3 out of 5
S.J. 스위트 호텔
Fortaleza Street N 253, San Juan

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 255개 이용 후기 중 97개" "
평점 8 - 좋아요. 255개 이용 후기 중 78개" "
평점 6 - 괜찮아요. 255개 이용 후기 중 36개" "
평점 4 - 별로예요. 255개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 255개 이용 후기 중 26개" "

8.0/10

청결 상태

8.6/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Keisha

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is always a pleasure to stay at and location is everything
2024년 4월에 4박 숙박함

8/10 - 좋아요

Juan

좋아요: 청결 상태, 편의 시설/서비스
Cerca de todo Viejo San Juan. Limpieza exelente.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value and great location!
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

María de L

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El hotel está bien ubicado y es económico. Tiene una sala común donde te puedes tomar un café gratis, además tiene un microondas disponible para todos los huespedes.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Andres

연인과의 여행
The property wasn’t ready when I check in it was late for two hours. I should get discount and plus they charge me $25 for a towel / when I don’t use public towels, I got my own personal towel
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The staff was wonderful but the property needs work. Very dingy.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Sheryl

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was great, and staff was friendly but the property smelled of mold. When waking up congested I knew I needed to leave early, I requested to check out early but was still charged for the second day of my stay.This property appears to recently been renovated, and essentially an empty room was sectioned off into individual rooms with very thin walls.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Kathleen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Booked this to stay overnight coming and going for a cruise. Absolutely walkable even with our luggage to the dock. The gentleman at the front was accommodating and let us stow our stuff when we got there early. Unfortunately for some reason there were some guests who were essentially refusing to leave on time and left the premises in such a state that it was several hours before we could check in. The man was clearly embarrassed and couldn’t have been more apologetic. He offered us a no charge late stay the next day. We declined because our flight was early but he attempted to make it right and that’s appreciated. We were very understanding, yet tired so we opted to grab dinner he gave us a lovely recommendation for a close by restaurant. Came back, slept and grabbed an Uber in the morning. It was clean, quiet, safe and close to the departure for our cruise. Checked all our boxes.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super safe building close to all the happenings in San Juan. I stayed here before my Virgin Voyage.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Dionne 님, Ventura

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. Had some problem finding place as cab dropped us off in wrong street, but desk clerk was able to help us find it.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

CRISTIAN

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It is an old hotel in Old San Juan. The location is excellent! The hotel was very basic with a bed, a fridge and a closet. Very old and needs a good upgrade. The sink in the bathroom broke and the guy from the front desk came and looked at it but that was it...nobody came to fix it. Also the air conditioning never stops. It was cold and we were not the only ones complaining about it. The most upsetting part was that our room didn't have a window. When we went to the front desk to ask for a room with a window we were told that in San Juan the hotels don't have windows...you specifically have to ask for a room with a window. I had no idea that there are hotels without windows. In the end after a lot of insisting we got a room with a window. So when you book a room in any San Juan hotel and if you really need a window you have to ask for one! It was a first for us! I would only recommend this hotel just for the location.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

JOSE 님, Spring Valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff at check in. Very friendly personnel.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Francisco

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is an excellent option: affordable, vary centric, with outstanding amenities. This is the best low-price hotel in San Juan.
2024년 3월에 2박 숙박함

8/10 - 좋아요

John

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The hotel is a great location in old San Juan. You can walk everywhere. The rooms were dirty and old. Blow dryer did not work. No controls for temperature. The hotel controls the temperature. We were only there for less than 24 hours so for the cheap price it was ok.
2024년 2월에 1박 숙박함

8/10 - 좋아요

GIACOMO

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tutto molto bello pulito personale ok, unica cosa da segnalare aria condizionata centralizzata troppo freddo
2024년 2월에 4박 숙박함

4/10 - 별로예요

Joan Y

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Property is EXTREMELY DATED in need of major renovations. Location is excellent! Overall, I didn’t feel safe staying at the property !
2024년 3월에 1박 숙박함

8/10 - 좋아요

Rene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location
2024년 3월에 2박 숙박함

8/10 - 좋아요

Christine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location of this place and the helpful staff. Our room was fine but the aircon was very cold. They tried to fix and there was some improvement but it didn’t last. We weren’t able to adjust ourselves. That’s the only downside.
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Amit

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was decent but very old. The girl at the reception I believe her name was Vinccenza was a sweetheart and very accommodating. Initially when I got the room assigned I had to go back and ask to switch the room as it was in the corner and very dark with minimal light. I shared with her that I’m too claustrophobic and right away she moved me to a better room with brighter windows. The only drawback I felt was there is no thermostat in the rooms to control the temperature. The hotel sets the temperature for the entire hotel. Unfortunately it was hot for me to stay there during my 4 nights stay. I got a portable fan from a friend to use during my stay there. Also they advertise coffee/pastries but it’s just coffee but you have to go after 9am to get it as they don’t brew it before that. A little odd but that’s the only two things I can say were negative about the place. Room service was great and they were great with change of towels and making the bed everyday. Overall a decent place to stay for a lower price compared to other places nearby. It is definitely centrally located in old San Juan.
2024년 2월에 4박 숙박함

4/10 - 별로예요

Arnold

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Stayed here one night, prior to our cruise. Great location in the old city. But a tired hotel with stained carpets, etc. The worst aspect was there was no control for the air conditioning ('central air' but no thermostat in the rooms). We had an interior room with no window and a constant flow of cold air, making the room feel more like an icebox. They provided us with extra blankets (which helped) and we wore toques to sleep!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tatsuya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Sylwester

2024년 2월에 1박 숙박함

8/10 - 좋아요

Damaris

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, centralized, nice staff, it was a great experience.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Rondall

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is a nice little hotel. The rooms are inexpensive compared to many in the area (it is a tourist destination) and the location is fantastic for walking around Old San Juan. The hotel was a little hard to find as the entrance is nondescript, but we eventually sorted that out. If you have a car you need to park elsewhere - we used La Puntilla parking lot less than a 10 minute walk away for $3 a day - as there is no chance of finding street parking. The hotel is a great place if you are looking for a base to explore the area, but is not a 'destination' in and of itself. There are no sweeping views of the coast, and no in house dining - if that's what you're looking for then this is not for you. The best part of this hotel is the staff. Cristobal at the desk is possibly the nicest and most helpful man you'll ever meet, and is a wealth of information on what's good in the area. If I return to PR I'll stay here again.
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Connie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff ver accommodating
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Justin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

David

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the location of the place and all staff were courteous. Safe area, very vibrant. I was surprised the window was painted over making it so you felt like you were staying in a box. But, the room was clean and the AC worked. Would use this hotel again.
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Josh

연인과의 여행
좋아요: 직원 및 서비스
It was a simple boutique hotel. Nothing fancy, clean. Walkable to all of Old San Juan and cruise port. I would not rent a car and try to stay at S.J., just Uber or taxi. Our room was cold, we like cold sleeping but this crossed the line a bit. Staff was friendly.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were early for check in but they let us check in. Not a fancy place but clean and convenient. Meets all of our needs Great staff and great place.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Mary

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very Old San Juan. Basic services great location. Good for short stay.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Arla 님, Riverdale

2024년 1월에 1박 숙박함
답변 제공: Rafael S 님, 2024년 1월 24일
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

4/10 - 별로예요

cesar

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Candace

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Rafael S 님, 2024년 1월 24일
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

10/10 - 훌륭해요

Beth

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Rafael S 님, 2024년 1월 24일
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

2/10 - 너무 별로예요

Joselyn

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very bad place to stay
Very bad experience to expensive for what you get. The room smells awful and bathroom tile floors were all scratched. The room very small no windows if you are claustrophobic avoided this place. Looks like the owner doesn't care about maintenance. The hotel should get some very good maintenance. I couldn't sleep with the smell in the room.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Armando

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property has central AC, so you cannot adjust the room temperature to your liking.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Serafin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, accessible on foot to everything you want to do.
2023년 12월에 4박 숙박함
답변 제공: Rafael S 님, 2024년 1월 24일
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

6/10 - 괜찮아요

Machiko

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Convinient area and friendly and helpful staff. Room was too cold. No coffee machine and room phone.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Roshan

2023년 12월에 5박 숙박함

4/10 - 별로예요

luzmaria

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
the room i got, had no windows. The only microwave is in the lobby, which closes after a certain time. I read that there were "business services" but yet there were no computers available to conduct business on. There is nowhere to regulate the a/c so you're stuck with whatever setting the building is on. The clerk was nice and that is the only good thing i have to say besides the place was clean. I wouldn't recommend and wouldn't rent this place again
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

Eira

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not happy
Not what you expect for $190. Very sparce room. AC in some rooms freezing and in others barely adequate. One night only for us, however would mot stay again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

2023년 12월에 2박 숙박함

8/10 - 좋아요

Frank 님, Whispering Pines

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient place to stay in Old San Juan. Very centric and friendly staff.
2023년 12월에 2박 숙박함
답변 제공: Rafael S 님, 2024년 1월 24일
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

2/10 - 너무 별로예요

Martin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was like a closet. No windows! Air conditioner running on high with no control. No desk or chair. Small refridge no microwave. The hotel is in a great location but has no parking and street parking in Old San Juan is almost non-existent. Can't in good faith recommend this place.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Carmen

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Up to you, but I liked it
It was great for my purposes. Love the location, very clean and the staff is helpful however there are times when there is no staff. Very clean but you can see its a bit old and beat up. Felt very secure. Everything (stores, food, activities, tourist attractions, pharmacy) is within a block or two, tons of food and shopping options. The hotel has coffee in the mornings and an area for eating, so you can buy snacks, poptarts, microwable items and be able to eat them. They also offer a small selection of snacks and drinks available for purchase at the front desk-located in the second floor.
2023년 12월에 3박 숙박함
답변 제공: Rafael S 님, 2024년 1월 24일
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

8/10 - 좋아요

William

2023년 11월에 1박 숙박함

8/10 - 좋아요

William

단체 여행
별로예요: 편의 시설/서비스
Toilet seat needs repair Sink fixture is loose, badly Not enough lighting, only light in ceiling is not enough Could not change the room temperature In general this hotel offers a good price but it is just a room with no frills I would stay again due to its being close to ship But would not stay it for above stay, it is good enough
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

J Ivelisse

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ok if you will not be spending time in room
Location is great. Rooms are very basic and outdated. Beds are uncomfortable. Called the front desk to report a huge spider in room and roaches and the employee came upstairs and told me have to wait until morning to have someone look for it.
2023년 11월에 8박 숙박함

8/10 - 좋아요

Elva

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was accessible
2023년 11월에 1박 숙박함