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산 후안 메리어트 리조트 & 스텔라리스 카지노 여행 후기

4.5 out of 5
산 후안 메리어트 리조트 & 스텔라리스 카지노
1309 Ashford Avenue, San Juan

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1131개 이용 후기 중 706개" "
평점 8 - 좋아요. 1131개 이용 후기 중 224개" "
평점 6 - 괜찮아요. 1131개 이용 후기 중 99개" "
평점 4 - 별로예요. 1131개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 1131개 이용 후기 중 57개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Ping

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time here!!All staffs are great ,we wish we can come back again.
2024년 4월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 24일
Dear Ping,We're happy you had a fantastic time with us!Thanks for your trust, we're thankful for amazing customers like you.We hope to see you again soon!

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to experience San Juan. Dining and shopping all within walking distance.
2024년 4월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 24일
Dear James,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a great place. There were several restaurants in the area and everything else was a quick Uber ride away.
2024년 4월에 5박 숙박함
답변 제공: csanc269 님, 2024년 4월 23일
Thank you for your feedback. Glad to see you've enjoyed your stay with us.

2/10 - 너무 별로예요

Hemant

아이를 동반한 가족 여행
별로예요: 직원 및 서비스
The billing staff was horrible. Especially, because i bought my package via Expedia. They charged me the entire hotel stay cost again, even when i told them that i had paid via Expedia. I had to go through expedia's agent and take the costs off. Multiple times they charged me for breakfast even when the breakfast was included in the room charges. I had to dispute that with my credit card company. The rooms were smaller than what the photos show. The housekeeping entered the room without permission at 8AM and woke my family up.
2024년 4월에 4박 숙박함
답변 제공: csanc269 님, 2024년 4월 23일
Dear Hemant:We sincerely apologize for the subpar experience you encountered during your recent stay at the San Juan Marriott. Your feedback is invaluable to us, and we deeply regret that we fell short of meeting your expectations. We acknowledge the inconvenience caused and is unacceptable and does not reflect the high standards we strive to maintain at the San Juan Marriott. Please rest assured that we are taking immediate action to address these issues and prevent similar occurrences in the future.

8/10 - 좋아요

Lisandra Rodriguez

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was great will definitely recommend and come back again!!
2024년 4월에 4박 숙박함
답변 제공: csanc269 님, 2024년 4월 22일
Thank you for your feedback. We appreciate your business.

10/10 - 훌륭해요

Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay. Staff was friendly and helpful. The hotel needs more umbrellas around the pool area. And rooms could use bigger recycling and trash bins. Also, the $65 daily resort fee (plus about $7 tax) must have slipped my mind. A bit painful to pay. Still--great stay and will recommend.
2024년 4월에 3박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 4월 22일
Dear Beth,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations.We thank you for your recommendations and we’ll definitely take notes to improve our hotel. We hope to see you again soon!

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 편의 시설/서비스
Amazing
2024년 4월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 22일
Dear Gregory,Thank you for making us your favorite place to stay in the Caribbean. See you soon!

2/10 - 너무 별로예요

Manuel

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Service was terrible takes about 30 minutes just to get a water plus sleeping was a no go noise at 4am to 7am and still no security nor a care in the world, for the guests.
2024년 4월에 2박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 15일
Dear Manuel,Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort. We value your loyalty to our brand and appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future.

10/10 - 훌륭해요

Donel

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente
2024년 4월에 3박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 4월 15일
Querido Huesped,Gracias por elegir nuestro hotel y por tomar tiempo para escribirnos una reseña. Estamos contentos de que les hayan gustado nuestras facilidades. Nos esforzamos en crear una experiencia unica para las personas que nos visitan y nos sentimos orgullosos de haber cumplido con sus expectativas. Esperamos verle pronto!

10/10 - 훌륭해요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Puerto Rico itself was already tremendously beautiful and friendly, but the service of this Marriott staff helped make this experience one of the greatest, couldn’t thank them more.
2024년 4월에 2박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 15일
Dear Victor,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

10/10 - 훌륭해요

Jerold

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great.
2024년 4월에 7박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 4월 15일
Dear Jerold,Your feedback is very important to us. Thank you for your rating. Looking forward to see you again!

8/10 - 좋아요

Erica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is very clean, quiet and right on the beach. The property is relatively small and not as grand as other marriotts I’ve stayed in but perfectly nice. Staff is friendly and helpful. The rooms are quite small.
2024년 4월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 15일
Dear Erica,Thank you for your feedback. Looking forward to see you back again in our little paradise!

10/10 - 훌륭해요

Rafael Antonio

좋아요: 편의 시설/서비스
Very clean, and the staff was so profesional and friendly
2024년 4월에 3박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 15일
Dear Rafael Antonio, Thank you for making us your favorite place to stay in the Caribbean. See you soon!

10/10 - 훌륭해요

Ashley Michelle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was amazing. They were so accommodating. We will definitely be staying again.
2024년 4월에 2박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 15일
Dear Ashley Michelle, We're happy you had a fantastic time with us!Thanks for your trust, we're thankful for amazing customers like you.We hope to see you again soon!

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was over priced, not worth money payed. The bathroom had no fan for ventilation. The paint looked horrible in there and not maintained. Our patio was not cleaned there were Tito’s (vodka) mini bottles on the floor. Not enough lights, the light were extremely dim.
2024년 4월에 3박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 15일
Dear Robert,Please accept our sincerest apologies for any inconveniences experienced during your recent stay at our Resort. We value your loyalty to our brand and appreciate you taking the time to bring your concerns to our attention, as it gives us the opportunity to identify areas of opportunity for improvement to better serve you and other guests in the future.

10/10 - 훌륭해요

ivonne

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, accessible to shopping and restaurants. Most of the workers were very polite and helpful. Food was ok but pricey. Casino was a snooze
2024년 4월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 15일
Dear Ivonne, Your feedback is very important to us. Thank you for taking out of your time to share this detail with us. Looking forward to see you back again in our little paradise!

10/10 - 훌륭해요

Pervisha 님, Fitzgerald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property but the birds that’s on the property are very scary. They were walking around everywhere and taking people food. Yuck
2024년 4월에 3박 숙박함
답변 제공: csanc269 님, 2024년 4월 12일
Thank you for your feedback. We appreciate your business. We will share your feedback with our team.

8/10 - 좋아요

Jaqueline

가족 여행
Breakfast not the best and too expensive!
2024년 4월에 2박 숙박함
답변 제공: Csanc269 님, 2024년 4월 12일
Thank you for your feedback. We appreciate your business and will share with our management team.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 15일
Dear Richard,Your feedback is very important to us. Thank you for your rating. Looking forward to see you again.

2/10 - 너무 별로예요

Corine

가족 여행
This was our 2nd stay. Completely different. Dirty rooms. Sprayed bed pillows with some strong chemicals that made me sick. Told management and the girl used the same chemical to clean the floors next day. Restaurant was being remodeling so we couldn’t eat on the patio and look at the ocean. Painting in the hallways of our room. Made me sick toxic smelling paint. On the balcony of our room smelled of majajuana everyday. Also people smoking marjajana in the hallways smelled everyday.I was sick the whole time from this and ruined my trip. Will not go there again!
2024년 4월에 7박 숙박함
답변 제공: Csanc268 님, 2024년 4월 12일
Dear Corine:We sincerely apologize for the subpar experience you encountered during your recent stay at the San Juan Marriott. Your feedback is invaluable to us, and we deeply regret that we fell short of meeting your expectations.We acknowledge the inconvenience caused and is unacceptable and does not reflect the high standards we strive to maintain at the San Juan Marriott. Please rest assured that we are taking immediate action to address these issues and prevent similar occurrences in the future.

10/10 - 훌륭해요

Daniel J

좋아요: 직원 및 서비스
2024년 4월에 6박 숙박함
답변 제공: Csanc269 님, 2024년 4월 12일
We appreciate your business. Hope we can host you again in a near future.

10/10 - 훌륭해요

Judith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No complaints at all .I loved everything about my vacation except when i had to leave.
2024년 4월에 5박 숙박함
답변 제공: csanc269 님, 2024년 4월 12일
Thank you for your feedback. We are happy to hear that you enjoyed your stay.

8/10 - 좋아요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spent a week here with my family. Rooms are large enough to accommodate queen beds so I don’t know why they use full beds as those are small for 2 adults. Loved the balcony. The bathroom literally had one tiny hook for towels which is only good for one of the four of us. Everyone else’s towels were strung about to dry across chair backs, the shower curtain rod etc plus we still needed a place for swimsuits to drip dry. My other complaint is the insane amount of plastic used here - tiny bar cups and I bet none of it gets recycled. Getting a chair at the pool required getting your towels out to save them by 7:00am despite the rule that there’s no saving chairs…. Very convenient to beach, dining, shopping. Breakfast overpriced at $44. Didn’t eat here except one breakfast. Pool area would be more relaxing if one of the 2 was dedicated to adults. Pool area also really slippery-tile here may look pretty but it’s not very safe.
2024년 3월에 7박 숙박함
답변 제공: csanc269 님, 2024년 4월 12일
Thank you for your feedback. We will share your concern with our management team. Hope we can host you again in a near future.

10/10 - 훌륭해요

Kurt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Puerto Rican people are polite and friendly. The hotel was well staffed and very accommodating. The local prices are expensive but I understand why.
2024년 4월에 3박 숙박함
답변 제공: csanc269 님, 2024년 4월 10일
Thank you for your feedback. We appreciate your business and hope we can host you again in a near future.

8/10 - 좋아요

Jeffrey

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic dining options all around!
2024년 4월에 5박 숙박함
답변 제공: csanc269 님, 2024년 4월 9일
We appreciate your feedback. Thank you for staying with us.

4/10 - 별로예요

Cassandra

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
It would have been fine for half the price. Not only was the resort overpriced for what it was, the food was mediocre and overpriced, $40 per person for breakfast that would often be provided included in stays at most hotels. I had someone else’s dirty clothes in my room when I checked in. Not properly cleaned. Floors were filthy. I only had two meals and a couple drinks during my 6 days, left with an additional final bill of $925 for that, resort fees, and parking. It was wild! The staff was the only positive.
2024년 4월에 6박 숙박함
답변 제공: csanc269 님, 2024년 4월 8일
We sincerely apologize for the subpar experience you encountered during your recent stay at the San Juan Marriott. Your feedback is invaluable to us, and we deeply regret that we fell short of meeting your expectations. Please rest assured that we are taking immediate action to address these issues and prevent similar occurrences in the future.

10/10 - 훌륭해요

Nicolette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: csanc269 님, 2024년 4월 8일
We appreciate your business. Thank you for staying with us. Have an excellent day!

8/10 - 좋아요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was accommodating and quick to resolve any issues. Great pools for kids and close to beach that you dont have to leave property
2024년 4월에 4박 숙박함
답변 제공: csanc269 님, 2024년 4월 5일
Thank you for your feedback. We appreciate your business.

10/10 - 훌륭해요

Tiffany Dawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay.
2024년 3월에 5박 숙박함
답변 제공: csanc269 님, 2024년 4월 5일
Thank you for your feedback. We appreciate your business.

10/10 - 훌륭해요

Lisa L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: csanc269 님, 2024년 4월 5일
Thank you for staying with us. We appreciate your feedback.

2/10 - 너무 별로예요

SALVATORE

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room service was not good my wife stepped on something in the room cut her foot open always had to ask to clean room and get towels no mats I. Shower to protect your self from falling food was terrible just bad stay
2024년 3월에 6박 숙박함
답변 제공: Alejadra Rosa - Sales Coordinator 님, 2024년 4월 4일
Dear Salvatore,Thank you for your time to write this review, I apologize for this bad experience. I am very disappointed to hear that our room service and housekeeping staff did not meet your expectations. Your remarks are well noted, we will try the next time to be more than expected.

2/10 - 너무 별로예요

Karen 님, mt. vernon

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are not renovated as indicated in room preference. The staff is unprofessional and rude. The rooms are old and not clean. Housekeeping was delayed. The room we requested was not available and the manager on staff was not responsive.
2024년 3월에 3박 숙박함
답변 제공: csanc269 님, 2024년 4월 2일
Your feedback is invaluable to us, and we deeply regret that we fell short of meeting your expectations. Please rest assured that we are taking immediate action to address these issues and prevent similar occurrences in the future. We hope to have the opportunity to restore your confidence in our hotel on your next visit.

6/10 - 괜찮아요

margaret

2024년 3월에 1박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 4월 22일
Dear Margaret,Thank you for your feedback. What do you think can make us a 5 instead of a 3? Looking forward to seeing you back again in our little paradise.

10/10 - 훌륭해요

Zhanat

2024년 3월에 6박 숙박함
답변 제공: Alejandra Rosa-Sales Coordinator 님, 2024년 4월 22일
Dear Zhanat,Thank you for your feedback. Looking forward to seeing you back again in our little paradise!

10/10 - 훌륭해요

Carrie Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: csanc269 님, 2024년 4월 1일
Thank you for rating. We are glad to see you enjoyed your stay.

10/10 - 훌륭해요

Yomarie

2024년 3월에 1박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 22일
Dear Yomarie,Your feedback is very important to us. Thank you for your rating. Looking forward to seeing you again.!

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. The location was great with countless walkable meal options.
2024년 3월에 5박 숙박함
답변 제공: csanc269 님, 2024년 4월 1일
Thank you for your feedback. We are glad to read you enjoyed your stay.

10/10 - 훌륭해요

Edward

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: csanc269 님, 2024년 4월 1일
Thank you for rating. We are glad to see you enjoyed your stay.

8/10 - 좋아요

Edonisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not applicable
2024년 3월에 4박 숙박함
답변 제공: csanc269 님, 2024년 4월 1일
Thank you for rating. We are glad to see you enjoyed your stay.

8/10 - 좋아요

Shelly

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location in Condado-we were able to walk to enless options for breakfast, lunch and dinner. A Starbucks is across the street as well. We only dined in the hotel at the pool cafe-and the food there was really good. Housekeeping was extremely detailed in their cleaning and all staff were very helpful and courteous. Enterprise was right on site for our car rental. Great for family and kids. Standard rooms are small and only have double beds, so be aware. Only about 3 mi from Old San Juan and 15 min from SJU.
2024년 3월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 27일
Dear Shelly,It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us.I'm glad you felt it was special. We hope you'll come and see us again soon!

2/10 - 너무 별로예요

RAHUL

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Asked them for ocean view they didn’t even offer as we so many available & also staff are not courteous at all. Just waste staying at this place
답변 제공: csanc269 님, 2024년 3월 25일
We appreciate your feedback and will escalate this to upper management. Our sincere apologies for the inconveniences upon your stay.

10/10 - 훌륭해요

Deja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay. No complaints, comedy show right next to room tower was great!
2024년 2월에 4박 숙박함
답변 제공: csanc269 님, 2024년 3월 25일
We appreciate your feedback and happy to see you have enjoyed your stay.

6/10 - 괜찮아요

Teaira

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Alejandra Rosa- Sales Coordinator 님, 2024년 3월 26일
Dear Teaira,Your feedback is very important to us. Thank you for taking out of your time to share this rating with us. We apologize any inconvenience you have encountered.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved everything!! I will be staying there again!
2024년 3월에 5박 숙박함
답변 제공: csanc269 님, 2024년 3월 25일
We appreciate your feedback and happy to see you have enjoyed your stay..

10/10 - 훌륭해요

miriam M

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lovely hotel, nice amenities, beautiful ocean front with umbrellas, chairs and wonderful service. the staff was very friendly and very helpful. would definitely go back there and recommend to others!!!
2024년 3월에 4박 숙박함
답변 제공: csanc269 님, 2024년 3월 25일
We appreciate your feedback and happy to see you have enjoyed your stay.

8/10 - 좋아요

Leslie

2024년 3월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 4월 15일
Dear Leslie, Thank you for your feedback. What do you think can make us a 5 instead of a 4? Looking forward to see you back again in our little paradise.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 편의 시설/서비스
It was clean and comfortable
2024년 3월에 1박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 18일
Dear Joseph,Your feedback is very important to us. Thank you for your rating. Looking forward to see you again in our little paradise!

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk was amazing
2024년 3월에 1박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 18일
Dear Donald,Your feedback is very important to us. Thank you for taking out of your time to share this detail with us. We are happy to hear that our front desk staff met your expectations. Looking forward to see you again!

8/10 - 좋아요

Sarah

It was a great stay.
2024년 3월에 4박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 13일
Dear Sarah, Thank you for your feedback. What do you think can make us a 5 instead of a 4? Looking forward to see you back again in our little paradise!

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay! The staff was excellent & so was the location. Beach is gorgeous & so is the pool.
2024년 3월에 5박 숙박함
답변 제공: Alejandra Rosa - Sales Coordinator 님, 2024년 3월 13일
Dear Jennifer,Thank you for your feedback. Looking forward to see you back again in our little paradise!