I expected a balcony with a beach view but it was unavailable when I got there after I requested it and paid for it online. There room wasn't clean enough, the bathroom towels were dirty, the tub was dirty, it didn't even look like the shower was cleaned, I had to ask for towels as soon as I arrived. The fridge had to be replaced because it wasn't working and there was a connecting room attached to my room without a lock with young guest next door. My fiance and I were not pleased but the staff were very nice and fast with service.