마리나

호텔 델핀 PV 비치 리조트 여행 후기

3 out of 5
호텔 델핀 PV 비치 리조트
Rodolfo Gomez N 111, Col. Emiliano Zapata, Puerto Vallarta

이용 후기

6.8
평점 10 - 훌륭해요. 1001개 이용 후기 중 206개" "
평점 8 - 좋아요. 1001개 이용 후기 중 305개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 208개" "
평점 4 - 별로예요. 1001개 이용 후기 중 168개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 114개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.4/10

친환경

이용 후기

4/10 - 별로예요

Joe

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

gabriela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the view staff
2024년 3월에 6박 숙박함

10/10 - 훌륭해요

Melissa 님, Airdrie

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The location of the property is amazing! We loved that we could walk everywhere and not need a taxi. Great restaurants and bars surround the hotel. We stayed on the Vista Pier side and had a beautiful ocean front suite. The room was very spacious, as was the balcony. We enjoyed sitting out on the balcony and people watched as the sun set each night, otherwise we weren’t in our room much. We didn’t eat or drink at the resort, as the prices far exceeded what we were willing to pay. The room rates were very expensive, but given it was Spring Break during our stay, we totally get it. Very friendly and helpful staff. Would definitely stay here again.
2024년 3월에 6박 숙박함

2/10 - 너무 별로예요

CARLOS DANIEL RIOJAS

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Alimentos de mala calidad y preparación. Espacios insuficientes.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Alejandro 님, Celaya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente ubicación, trato y hospitalidad de primera.! Con un atento servicio.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Sasha

연인과의 여행
The property could use some work. The bathroom had mold on the ceiling and it felt very stuffy. The wifi only worked on the first floor and there were only 2 lamps to light the room. However, the staff was very friendly and I enjoyed the beach access.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Victor

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location of this hotel. The pool area overlooks the Pier. Great place to sit, relax, drink and people watch. Loved the view from the pool area.
2024년 1월에 5박 숙박함

6/10 - 괜찮아요

Renaud

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 21박 숙박함

4/10 - 별로예요

Wayne

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has been divided inton2 properties and if you book in the non-VIP area you can not use the adults only pool, all inclusive drinks are only available 10am-9:30pm (but after 7pm can only have and drink in the dinning area and must be with food). Rules seem to change daily on what you can and can not do. Staff were great but restricted by all these new rules. It appears the new owners want to make this a local family friendly hotel and not catering to foreign travellers. Stayed here for 10 years but never again.
2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Jerry

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Last time we stayed there it was all inclusive, stayed in an 8th floor ocean suite! Very nice! Highly recommended
2024년 2월에 4박 숙박함

6/10 - 괜찮아요

Richard

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 7박 숙박함

6/10 - 괜찮아요

todd

단체 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
This property is located perfectly for all of the area walkable restaurants shops, history. The downfall is that the hotel is understaffed and in a decomposing state an example would be dead planters in and around the entire plaza, regular daily maintenance lacking however, the sweetest cleaning lady every day.!
2024년 2월에 4박 숙박함

4/10 - 별로예요

Robert

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
All-inclusive guests could not swim in the good pool or eat ln the best dining room or stay in the rooms with good furniture. Those areas were reserved for not-all inclusive guests (and not very many at that). Our bathroom vanity had a beat-up front with shredded bare wood. That bathroom door loudly dragged along tile floor. They ran out of milk for coffee at 8:30 am; they had pancakes and French toast but no syrup; Bloody Mary’s were not part of all inclusive because they had no tomato juice; you had to ask for salt and pepper and your meal was finished before they brought it and butter was at a premium. There was NO furniture in the lobby for a handicapped person or anyone to sit and they removed all the cushions on the metal furniture for several days so you couldn’t sit down, anywhere. The only place to go was your room.
2024년 2월에 10박 숙박함

6/10 - 괜찮아요

Jefferey

단체 여행
좋아요: 청결 상태
Fine place. Overpriced
2024년 2월에 7박 숙박함

6/10 - 괜찮아요

Gregory Paul 님, Regina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No longer the Hotel San Marino. The Maranatha Group purchased it in October 2023. The hotel is now two hotels: the Delfin and the Vista Pier. We upgraded to Vista Pier upon arrival, as Delfin room was below expectations (dark, noisy street side, unclean, unrenovated). Delfin Hotel comprises the largest section of rooms in both towers, except for the Junior Suites and Deluxe Junior Suites (which are now the Vista Pier). Pros: - Great staff all 'round...everyone was very friendly and helpful! - Location: in the Zona Romantica if you want to be close to all the action, the beach, the pier - Complimentary coffee, agua fresca and pastries all day long (Vista Pier side) - Nespresso machine in the room with coffee pucks replaced daily, along with 2 bottles of water (Vista Pier only) - Adults only (Vista Pier side). This is only a "pro" if you're not travelling with children Cons: - Vista Pier is over-priced for what you get... 5 star prices for a 3-star room - No table lamps in the rooms, only VERY bright overhead LED pot lights. At night, there's no way to have low lighting that's comfortable on the eyes - No towel holders in the bathroom. Towels take up space on the bathroom counter. Wall-mounted shelving for towels would solve this issue - Our room (for 2 people) only had one plastic faux-rattan chair on the balcony, which broke after 2 days and needed to be replaced with 2 sturdier plastic chairs - Upgrading from Delfin to Vista Pier will set you back 1,000MXN per night!
2024년 2월에 8박 숙박함

4/10 - 별로예요

Pornsak

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The toilets was smelly and take a few time to flush.
2024년 1월에 8박 숙박함

8/10 - 좋아요

Oscar

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 3박 숙박함

2/10 - 너무 별로예요

Mario Granados

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Los cuartos están muy simples y viejos para lo que cuestan. Las camas son algo incómodas y el baño no funciona del todo bien y no tienen secadora de pelo El check-in es demasiado lento y no saben cobrar bien. No tomen los taxis que tienen anunciado porque cobran de más y no respetan sus precios.
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

William John

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Great location in the Romantic Zone...Housekeeping staff is very attentive and keep rooms and common areas clean....Bathrooms need to be updated...Beds were extremely hard and not very comfortable....
2024년 1월에 10박 숙박함

8/10 - 좋아요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함

4/10 - 별로예요

Raquel

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are very run down. The sliding door was broken couldn't sit on patio. They moved us to a different room and the shower drain was plugged and it smelt like sewer. The beds are hard as a rock. Ghetto property
2024년 1월에 4박 숙박함

6/10 - 괜찮아요

Charles

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The adult only, ocean front room was beautiful, clean, and modern. Naomi was very friendly but many of the other staff made us feel very unwelcome. Check in was the coldest, most unwelcoming check in I’ve ever experienced. The restaurants at this hotel were empty, the pool had very few people at it. The outdoor lobby was beautiful but there was a large exhaust fan blowing continually. This is a beautiful resort and has much promise but many of the staff appear unhappy.
2024년 1월에 10박 숙박함

2/10 - 너무 별로예요

Herbert

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Didn’t like the property very noisy and beds were very uncomfortable. You might as well sleep on the floor
2024년 1월에 6박 숙박함

10/10 - 훌륭해요

Rene 님, San Diego

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 7박 숙박함

8/10 - 좋아요

Mark

연인과의 여행
The hotel is going through some changes, which is a little disappointing, as we love the old town charm, not a resort! However, the staff were all super friendly, rooms clean, and had everything we needed to feel at home. The view from the upper patio is second to none, but the planters did slightly impair the ocean view. Also, there should be a rail on the steps to get into the pool.
2024년 1월에 14박 숙박함

10/10 - 훌륭해요

Debra

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My friend and I stayed here for a week in November and we were in a deluxe suite in the Pier Vista adults only tower. I have nothing but good things to say about our experience. From check-in onwards the experience was great. The room was a bit sparse regarding decorative features, but it was clean with a superb view of the ocean. The staff, especially the concierge services, were fabulous. Being able to have a separate elevator, restaurant, pool and beach access were great and are definitely worth the added cost if you are looking to stay in the Romantic Zone and on the beach. The food at the restaurant was extremely good. I would definitely stay here again.

10/10 - 훌륭해요

Elena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was amazing. Walking distance to all. Right in front of dock. Beautiful sunsets from our balcony.
2024년 1월에 3박 숙박함

8/10 - 좋아요

Jassel 님, West Valley City

좋아요: 청결 상태, 직원 및 서비스
.
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

JUDITH

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Rooms need major updating but the location and price are very good.
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

mark

2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Julia Ute

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience.
We dined at the San Marino restaurant, and it was wonderful. Will certainly go back to dine there. Our room overlooked the pier, very nice, spacious, clean and quiet. Recommendable.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Kenneth 님, Seattle

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Serapio

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The concierge service was excellent.
2023년 12월에 3박 숙박함

4/10 - 별로예요

Jassel 님, West Valley City

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

8/10 - 좋아요

Vernon 님, Devon

연인과의 여행
좋아요: 청결 상태
The rooms are upgraded with a beautiful view of the bay.
2023년 11월에 14박 숙박함
답변 제공: ecomerce 님, 2023년 12월 18일
Thank you for your preference, it is a pleasure to receive you

2/10 - 너무 별로예요

Mia

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay here. Roaches. Bad food. Pool dirty and unsanitary.
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Edgar

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed at Pier Vista which is the San Marino Adults Only Section. It is much preferred and highly recommended! The Pier Vista is now the rebranded San Marino and with the rebrand comes remodeled suites with excellent water pressure, ocean front balcony overlooking Muelle de Los Muertos and away from families in the other side of the hotel. We are scheduled to return to PV in Feb 2023 and a bit disappointed we wont stay here. I would highly recommend this hotel. There was an issue with the safety deposit box but it was fixed. In the adults only, you have a designated pool, designated beach loungers on the beach and waitstaff.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Esther

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Employees are super friendly but the rooms are outdated and lack of maintenance.for example the shower doors are just liked painted and its dark inside of the shower and the curtains dont close all the way so you get direct sunlight in the mornig
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 객실의 편안함
Birthday Trip
My stay at Hotel San Marino was perfect. My room was beachfront with a beautiful view, and lots of activities to enjoy nearby.
2023년 11월에 4박 숙박함

8/10 - 좋아요

Eduardo

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. We did not purchase all inclusive because of the location and great restaurants in the area. Having a private adult pool was a huge plus considering it’s a very busy hotel with lots of kids. Only downside was not having hot water until the morning on the day we checked out.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

William

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great ocean view from the room.
2023년 11월에 5박 숙박함

6/10 - 괜찮아요

Cory

가족 여행
좋아요: 청결 상태
hotel is great location, Room facing the beach has large balcony with great views, Room has no hair dryer, On vacation we like to enjoy a cup of coffee in the morning without having to get dressed and run down or out to restaurant, Hotel only gives you 2 small kurig cups, and when we asked for more they literally told us to go to starbucks. Other thing they put coffe machine in a small tray that it doens fit into so when you make coffee the cup holder wobbles. well we spilled a cup of coffee and instead of being pigs and leaving the mess for the maid, we cleaned it up using a bath towel. They had the nerve to try charging us a special cleaning fee to wash the towels, Which IMMEDIATELY made us wonder, What do they do with the regular towels if there is SPECIAL washing needed for a towel that had some whet coffee on it?
2023년 10월에 8박 숙박함

10/10 - 훌륭해요

Melissa 님, Las Vegas

좋아요: 청결 상태
2023년 11월에 3박 숙박함

4/10 - 별로예요

Timothy

2023년 11월에 4박 숙박함

4/10 - 별로예요

marco antonio

별로예요: 청결 상태, 객실의 편안함
Pésima experiencia
2023년 11월에 2박 숙박함

4/10 - 별로예요

Timothy

2023년 10월에 5박 숙박함

2/10 - 너무 별로예요

Leonel

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

james l

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to restaurants. Beautiful beach. Friendly staff
2023년 10월에 9박 숙박함

4/10 - 별로예요

Ruben

좋아요: 청결 상태
The AC was not working and internet was on and off. We tried talking to management but were not allowed to talk to a manager. At the end of the stay they asked how everything was and we complained about the AC and no internet, and they told us that we should have spoken to management (we did try)
2023년 10월에 7박 숙박함