야외 수영장, 09:00 ~ 23:00 오픈, 수영장 파라솔
예약 가능 여부 확인

빌라 메르세데스 프티 호텔 여행 후기

3 out of 5
빌라 메르세데스 프티 호텔
Puerto Vallarta

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 513개 이용 후기 중 262개" "
평점 8 - 좋아요. 513개 이용 후기 중 165개" "
평점 6 - 괜찮아요. 513개 이용 후기 중 53개" "
평점 4 - 별로예요. 513개 이용 후기 중 20개" "
평점 2 - 너무 별로예요. 513개 이용 후기 중 13개" "

8.8/10

청결 상태

9.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Lenae

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
This is a cute little hotel in a great location and we loved the two dogs that seem to live at the property. However, if you do not enjoy dogs or occasional barking you may need to rethink staying here. The rooms were clean and the staff were quiet nice but the rest of the property needs some clean up and the pool is extremely cold and doesnt get much sun. The breakfast was very minimal as well. In all in was a nice stay but we felt overprices for what you were getting.
2024년 4월에 10박 숙박함
답변 제공: Reservaciones Villa Mercedes 님, 2024년 4월 18일
Your comment and rate are appreciated. We apologise for those points against and we hope to see you in a near future

10/10 - 훌륭해요

Jaime

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
This hotel was PERFECT for our needs. Private and quiet and such a lovely little gem of a spot!! We will be back!
2024년 4월에 4박 숙박함
답변 제공: Reservaciones Villa Mercedes 님, 2024년 4월 14일
Were very glad your trip was what you expected. We hope to see you in a near future, greetings!

10/10 - 훌륭해요

Gina

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cute local vibe walkable to beach bars and restaurants.
2024년 4월에 3박 숙박함
답변 제공: Reservaciones Villa Mercedes 님, 2024년 4월 12일
Were glad to know that you liked the facilities and location. We hope to see you in a near future. Thanks for your visit.

10/10 - 훌륭해요

Moises 님, Laredo

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Es un hotel donde todos son muy amables en su trato con los huéspedes, mención especial para Denisse, Martina y Claudia quienes te hacen sentir como en casa.
2024년 3월에 4박 숙박함
답변 제공: Reservaciones Villa Mercedes 님, 2024년 4월 2일
Agradecemos su comentario y el reconocimiento a nuestro personal. Esto nos ayuda a mejorar para su futura visita.

6/10 - 괜찮아요

Jessica

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I want to start by saying that the staff was excellent, friendly and hotel is beautiful. What really turned my sister and I off was the lack of cleanliness of the property as a whole. Right away we noticed that no guests were using the common areas or the pool. Upon inspection, we noticed bugs, dirt, dust and dog hair everywhere. They have 2 very friendly dogs on the property, but it is clear that they have no boundaries. Our personal rooms were clean enough, though. Another huge bummer for us was the noise. Yes, is perfectly located in terms of getting around but the hotel and our rooms were right above a bar and a restaurant that loved to play their music horrifically loud. Really, insanely loud. My sister and I both had to buy earplugs and sleeping pills just to finally get some sleep. Over all, I give it 3 stars 🌟 Its great for the price, it has potential and again, the staff was great.
답변 제공: Reservaciones Villa Mercedes 님, 2024년 3월 25일
We appreciate your comment and rates, this helps us improve and we're sorry that this issues turned off part of your stay. It was a pleasure

8/10 - 좋아요

Elicia

좋아요: 청결 상태
2024년 3월에 3박 숙박함
답변 제공: Villa Mercedes Reservaciones 님, 2024년 3월 23일
We appreciate your rates, this helps us improve. Greetings!

10/10 - 훌륭해요

James

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location Courteous staff
2024년 3월에 5박 숙박함
답변 제공: Villa Mercedes Reservaciones 님, 2024년 3월 22일
Good morning, we appreciate your rates and comments, this helps us improve. Greetings!

10/10 - 훌륭해요

William

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
What a quaint hotel a block from the beach and walking distance to everything.
2024년 3월에 3박 숙박함
답변 제공: Villa Mercedes Petit 님, 2024년 3월 18일
We appreciate your comments and were glad that we were above your expectations.

6/10 - 괜찮아요

Sonia

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 12일
We appreciate your visit, qualifications helps us improve.Greetings

4/10 - 별로예요

Brenda

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pro: good location. Cons: noisy night club late into the night, not much of a breakfast, a pool no one wanted to use, seating outside was covered in dog hair, dog paw prints, or bird poop. Bathroom was moldy and damp. Very expensive for what it was.
2024년 2월에 7박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 11일
We appreciate your visit, your coment helps us to improve. Greetings

10/10 - 훌륭해요

Ian Kenneth 님, Nanaimo

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
We stayed 10 days and thoroughly enjoyed our stay. Close to everything the Romantic Zone has to offer and the beach. No dedicated area on the beach for guests but we reserved some chairs at nearby beachfront restaurants which worked out great. We are not dog owners but pet lovers so we knew what to expect before we arrived. Staff did a good job addressing any deposits or withdrawals the two resident dogs left behind. So expected some dog behaviours at this hotel. Friendly staff and Samantha was a wonderful host at the front desk and was quick to help us as needed. Our first floor room was comfortable and clean and the AC worked great. Would definitely stay again.
2024년 1월에 11박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We appreciate your visit and the recognition of our staff and facilities. It was a pleasure, until next time

4/10 - 별로예요

IVAN 님, San Antonio

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The AC didn't work during my entire stay and the people at the lobby kept promising to fix it the next day, alot of mold in the badroom and this hotel should be closed according to the federal mexican consumer entity as is posted in the property
2024년 1월에 4박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We are sorry that your experience was not to your liking, this report was sent to the corresponding area to solve this problem.

8/10 - 좋아요

PAUL

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a quaint property ina great area with big room and bed. staff was friendly as well
2024년 1월에 3박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We appreciate your visit, we hope to see you soon

10/10 - 훌륭해요

Rae

2024년 1월에 2박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We appreciate your visit

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 객실의 편안함
Viva Villa Mercedes!
Villa Mercedes was great! Friendly service and daily continental breakfast. Not much hustle and bustle there for busy season, and there were some dogs that hung out on the property, which was awesome! Fantastic location, a block from the beach and above a convenience store and my favorite little restaurant in PV, 116 Pulpito. Walking distance to all night life. Only downside is that drinking water was not provided in the room, but being above a store it wasn't too much of a hassle. I'd definitely stay again!
2024년 1월에 4박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Thank you for sharing we appreciate your visit.

4/10 - 별로예요

Alejandro

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures on the website are really nice, however the hotel is run down and nothing like the pictures. For the same price a lot nicer hotels can be found.
2024년 1월에 1박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We appreciate your visit and we're sorry the facilities did not met your expectations, your comments will help us improve

8/10 - 좋아요

Jamey

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Just visited this property. Denise was an absolute star along with all the staff. They were very friendly and kind. Property overall is good it’s authentic to Puerto Vallarta. The location is fantastic. The only real complaint was the bed was very hard. We had 2 double beds and both were very hard and that was my only issue. I would definitely rebook on my next vacation.
2024년 1월에 4박 숙박함
답변 제공: Reseraciones 님, 2024년 2월 7일
We take into acount your opinion, see you until the next one and thank you for visiting us

10/10 - 훌륭해요

James

좋아요: 청결 상태, 객실의 편안함
I think this is my favorite place in PV. The room was wonderful.
2024년 1월에 2박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Thank you for sharing your experience with us, we're glad everything was above your expectations

10/10 - 훌륭해요

Adrian

단체 여행
좋아요: 청결 상태, 객실의 편안함
Genial
Buena la experiencia el lugar es muy bonito, comodo y super ubicado
2024년 1월에 1박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Agradecemos su visita y esperamos verlo pronto

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 객실의 편안함
Casa comfort
It felt like staying at someone's casa. Just lovely! Lots of cute , wonderful surprises around the property. Charming and comfortable! Our Uber failed to pick us up, but the young lady at the front desk helped us
2024년 1월에 1박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We appreciate your visit and we hope to see you soon, it was an pleasure to serve you

10/10 - 훌륭해요

Jose

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel and perfect location in the Romantic Zone. Beach was one block away and plenty of restaurants and bars. Great customer service. Thank you
2024년 1월에 4박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 19일
We appreciate your visit, thank you for sharing your experience with us, it was a pleasure.

6/10 - 괜찮아요

Ze

This is a decent family type of small hotel. But it def doesn’t deserve 8/9 out of 10. The facilities were suboptimal in terms of comfort, and it’s in a pretty noisy area. A big pro is its close to everything. Two dogs on site - one is super nice and cute, the other barks at everyone :(
2023년 12월에 5박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Thank you for letting us know those things that werent atractive on your stay, this will help us improve on all that areas.

6/10 - 괜찮아요

Gabriel 님, LONDON

좋아요: 청결 상태
Location was good
2023년 12월에 3박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We appreciate your visit, thank you for sharing

8/10 - 좋아요

PEDRO JOSE

2023년 12월에 9박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Muchas gracias por su visita y compartir

10/10 - 훌륭해요

Carlos Alberto

2023년 12월에 8박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Agradecemos su visita, los esperamos de vuelta pronto

2/10 - 너무 별로예요

Yuva Sharanyah

Shower head was missing and the sink had no cover allowing water to come up and we could see down the hole. When we asked to shift room —One of the front desk staff informed us that it was fully booked but I doubt it. The lady who helped check in was professional and sincere
2023년 12월에 1박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We ae sorry about the problems that got present during your stay, the issues you had wer already reported to the corresponding area, we appreciate your visit

10/10 - 훌륭해요

Bruce

좋아요: 청결 상태, 객실의 편안함
Relaxed PV stay.
We traveled to Puerto Vallarta as a last minute vacation. Wanting to stay in the downtown area, we chose Vila Mercedes Petit because it looked like a quiet boutique property. The property was clean and comfortable. The staff was professional and addressed all our needs. Unfortunately, our 2nd story room was above a rather loud bar whose music often played late into the night. Obviously this is not within the control we of the property but if you do choose to book this hotel be aware that the nightlife is vibrant.
2023년 12월에 7박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We really appreciate the recognition of the property and its staff, we regret that the bar was present factor during your stay but we are glad that you enjoyed your time with us

6/10 - 괜찮아요

Joni

2023년 12월에 9박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We appreciate you visit, we hope that your stay met your expectations

10/10 - 훌륭해요

MARY

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome boutique hotel in Romantico Zone! Loved the dogs on property (Pinto & Pardo), staff was friendly and accommodating. Lovely stay, will stay again!
2023년 12월에 7박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Hope to see you back soon, we appreciate your visit and the recognition to our staff job, also Pardo and Pinto

10/10 - 훌륭해요

David

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I will apeays stay here. The owners and team are magnificent. The rooms, the beach is nearby, all the fun too, i just cant recommend enough
2023년 12월에 3박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Thank you for sharing, we appreciate your visit

10/10 - 훌륭해요

Christian 님, New york

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my second time staying at villa Mercedes. Cute hotel close to everything. Will definitely come back again.
2023년 12월에 3박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Appreciate your visit, we hope to see you back soon

10/10 - 훌륭해요

Timothy 님, Northridge

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Communication was grwat. Front desk/check-in person was very nice and welcoming.
2023년 12월에 7박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Thank you for recognicing our staff job, its always a pleasure to serve you

10/10 - 훌륭해요

Julien

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien situé, personnel très sympathique et lit très confortable
답변 제공: Reservaciones 님, 2024년 2월 7일
Thank you for sharing, it was a pleasure to serve you

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
We appreciate your visit

10/10 - 훌륭해요

Erin

2023년 11월에 3박 숙박함
답변 제공: Reservaciones 님, 2024년 2월 7일
Thank you for visiting us

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 객실의 편안함
Great spot!
Lovely place, great location, comfortable beds, and friendly dogs.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Irma Cortes

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The only thing that I didn't like, was the odor of the dogs everywere, hair of the dogs in the pool furniture and in the chair, even in the beach towels.
2023년 11월에 4박 숙박함

10/10 - 훌륭해요

Yue

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful boutique hotel. Close to beach, restaurants. Nice rooftop setup. Colourful and relaxing courtyard
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Mateusz

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Boutique style hotel with Mexican accents. Great locations, close to everything: beach, restaurants, stores and entertainment district. The room was specious and clean. The pool area is not very large, but good to relax, have a drink and read.
2023년 11월에 5박 숙박함

8/10 - 좋아요

Cary

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Over all the property is good and you can not beat the location. I would not recommend staying on the main floor, specially if your wall shares with the OXXO convenience store on the corner across from Blondies. For some reason you hear every crash boom bang. Staff and host are friendly. However those dogs are a problem. They are cooped up from 5 pm to the next morning around 9 am every day. They bark with every street noise and every call that comes in after hours. They also need to have baths and should not be lying all over the furniture meant for people.
2023년 11월에 10박 숙박함

10/10 - 훌륭해요

Jalison

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Had a a great time in PV and this place was lovely.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

peter kevin

The lady who checked us in is absolutely wonderful
2023년 11월에 1박 숙박함

8/10 - 좋아요

Judy

연인과의 여행
Great location!
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Micke

좋아요: 청결 상태, 객실의 편안함
Excelente
Doña Victoria se encargo de que en cada momentum nos sintiesemos bien, como en casa. Un gran calor humano!!!
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Pierre

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très belle endroit
2023년 10월에 8박 숙박함

8/10 - 좋아요

Andrew

연인과의 여행
좋아요: 청결 상태
If you need a place in the romantic zone to set up a home base for exploring, look no further! The AC worked great and so did the WiFi - we were able to stream American football all day and never had an issue! The gate to the hotel stays locked at all times for security, you enter using either a key or a code. I loved that there were rescue dogs on site, one of them is very sweet and the other takes his job as head security officer very seriously, which I greatly appreciated. :) The lady who manages the front desk is very kind and professional. The downside is that the pool is pretty much unusable - there is an old rusty pump that seems to stay mostly off but occasionally circulates the water in a half hearted fashion. This was a deal breaker for my vacation needs, but if you don't care about having a nice pool to relax by and take a dip in then disregard this part. There's a new Cuban restaurant a block or so up Amapas called Que Bola - definitely give them a try! Excellent food and service, reasonable prices, and open air dining with great views.
2023년 10월에 5박 숙박함

8/10 - 좋아요

Charles

가족 여행
I liked that the hotel was one block to the beach.
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Adrian

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Esteban

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Helpful staff, great location walkable to restaurants, beach and the bay
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time staying at Villa Mercedes. They have the best location you can possibly ask for. Our Suite room was spacious, bright, clean, comfortable and full of charm. The staff was very friendly and helpful. This is a unique place. The breakfast was simple but a healthy way to start the day.
2023년 10월에 2박 숙박함