조감도
예약 가능 여부 확인

TRS 캡 카나 워터프런트 & 마리나 호텔 - 어른 전용 - 올 인클루시브 여행 후기

5 out of 5
TRS 캡 카나 워터프런트 & 마리나 호텔 - 어른 전용 - 올 인클루시브
Boulevard Fishing Lodge, Cap Cana, Punta Cana

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 600개" "
평점 8 - 좋아요. 1003개 이용 후기 중 173개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 111개" "
평점 4 - 별로예요. 1003개 이용 후기 중 48개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 71개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

2/10 - 너무 별로예요

Valarie 님, Bedford

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hi I arrived at the hotel 4/15/24 and it did not appear as it did online . There is major construction going on leading up to the hotel . The hotel is outdated and the room was I was given was moldy and dirty . There are flies in my room and I cannot enjoy the swim up because there is no screen every time I go on the patio flies get into the room because there is no patio screen. I asked if there was a screen for the patio and received no response . I am not comfortable staying at this hotel it’s dampening my first time experience in Punta Cana . I would like a full refund . Please avoid at all cost false advertisement. First it’s not a resort it’s a hotel and dirty one at that . During my stay the power was shut off for hours , the food is horrible . There are flies and bugs in the room . Please do not book here . The staff are writing good reviews that are not honest . Very disappointing , when it rains water will leak into your hotel room. It was so bad I ended my vacation early and flew back home .
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Brianna

2024년 4월에 5박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 18일
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

8/10 - 좋아요

Sayda Briyite Garcia

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only .. the beach no to close
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Shaletta

좋아요: 청결 상태
The hot water in the shower only worked if the sink was left running. The mirrors, coffee pots had rust on them. The language barrier was annoying. The butler, Firedigo....didn't do anything except take us our room and bring us our shiw Tickets. The food was just ok. I wouldn't return to this property.
2024년 4월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 15일
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 - 훌륭해요

MIGDALIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was definitely a 5 star hotel I was very impressed with everything Will definitely be back
2024년 4월에 4박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 15일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Fransisco 님, San Juan

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nos esncanto nuestra segunda vez
2024년 4월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 15일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Victor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The resort is perfect for couples looking for R&R. It’s quaint, clean m, not crowded, and has nice secluded areas. The beach is small, but clean and pleasant and the water is sublime! The infinity pool is excellent and the swim up room is a unique touch.
2024년 4월에 6박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 14일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

8/10 - 좋아요

Harold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great Butler Service By Aronni
2024년 4월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 15일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Sondra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will stay again
2024년 2월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 12일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Shlawnda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room 3111 is right next to a not so clean area outside of the room. Which caused a lot of gnats to come into the room. There needs to be some sort of wall separating the area that was full of gathered seaweed.
2024년 4월에 4박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 12일
Dear Shlawanda.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 - 훌륭해요

Ben

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fun week off lots to do. Mr Charlie is the best !!
2024년 4월에 5박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 10일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

8/10 - 좋아요

Sashelle Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is gorgeous. The outdoor furniture looks brand new. The grounds are always kept clean. I even saw men raking the the ocean for seaweed. I loved the swim up room. The water in all the pools was crystal clear. Our butler was Aroni and he was GREAT! We had a few hiccups along the way, but he was able to sort everything out quickly. Now on to the things that are in need of improvement. The young lady working in the coffee shop had the worst attitude of all the staff on the property. She was rude and our encounter with her was before we'd even seen our room, so imagine upon arriving being greeted by someone with such a nasty attitude? She does not need to be in customer service until she learns how to greet customers. Aroni addressed her and we chose not to use the coffee shop during the rest of our stay due to her rudeness. He manager needs to speak with her immediately. The man who works for the spa attempting to get people to sign up for spa services was entirely too aggressive. We told him several times that we had already booked our spa services and he continued to bother us, interrupt us while we were trying to enjoy ourselves, to keep asking us about the services we'd booked and who we booked it with. It was annoying to say the least. Even after he saw us IN the spa getting ready for our services, he still harassed us. The pool bar staff also needs more training on customer service. We were ignored so many times until again,
2024년 4월에 4박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 12일
Dear Sashelle.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 - 훌륭해요

Ramon Adorno

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ambiente de tranquilidad
2024년 4월에 5박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 9일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

6/10 - 괜찮아요

wilsy

좋아요: 청결 상태
Property it self was nice, staff was very pleasant. Very limited things to do (activities and entertainments)
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Raheem

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay at this beautiful resort
2024년 4월에 4박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 8일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

8/10 - 좋아요

Carlos

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Drink’s were okay, hallways need paint…..food was okay. But overall excellent value for the price.
2024년 3월에 1박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 8일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

2/10 - 너무 별로예요

JOSE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 8일
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 - 훌륭해요

Pedro E

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to relax and enjoy the view. Very friendly staff and great meals.
2024년 3월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 4일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

6/10 - 괜찮아요

Adam

좋아요: 청결 상태
별로예요: 직원 및 서비스
My recent stay at TRS Cap Cana left much to be desired. While some aspects of the resort were satisfactory, overall, it fell short of expectations. Firstly, the food was underwhelming. Despite high hopes for a diverse and flavorful culinary experience, the offerings were lackluster and failed to impress. The variety was limited, and the quality did not match the upscale ambiance the resort aimed to portray. Another notable disappointment was the pool area. Guests were faced with the frustrating reality of daily shortages of chairs, making it difficult to find a comfortable spot to relax and enjoy the amenities. This issue detracted significantly from the overall enjoyment of the resort experience. While some staff members were friendly, the overall service left much to be desired. There was a noticeable lack of urgency in attending to guests’ needs, with no one seeming particularly eager to assist. In conclusion, TRS Cap Cana was a mediocre experience at best, as the resort fell short in terms of food quality, pool amenities, and overall service.
2024년 2월에 6박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 4일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

8/10 - 좋아요

Janet Lynn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was absolutely fantastic! Everyone you passed greeted you with a smile and a greeting. My butler Maria went above and beyond. The food was just okay, but nothing to write home about, especially the morning breakfast buffet. My room was large and roomy. The daily room cleaning crew wasn’t consistent & I had to call more than once. But overall we had a nice time.
2024년 3월에 5박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 4일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

8/10 - 좋아요

Joel Matos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Falta mejorar muchisimoooo el Menu. Poca variedad en todos los restaurantes mucha comida gourmet q para el que no le gusta esa clase de comida ni ouede comer mariscos es dificil comer bien.el wifi un fracaso.
2024년 3월에 5박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 2일
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 - 훌륭해요

madelyn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like everything very good service very good staff no kind of complaint 😍😍👌👌
2024년 3월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 2일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Ana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service from the staff
2024년 3월에 2박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 1일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Miguel

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was grate and nice
2024년 3월에 1박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 1일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

8/10 - 좋아요

Gary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have a small beach and the water is brownish and you have to take a bus to the good beach and pay for food and drinks when you get there. The food was good quality not to many people crowding the pool. Butler service is worth every penny and the unlimited bottle service to the room or where ever you at.
2024년 3월에 4박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 1일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 3월에 2박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 1일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

6/10 - 괜찮아요

katherine

연인과의 여행
좋아요: 직원 및 서비스
El hotel es muy tranquilo que hasta se siente aburrido, no tiene playa :( pero el servicio y la comida es muy bueno.👍
2024년 3월에 1박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 4일
Estimada Katherine.Gracias por compartir su experiencia en TRS Cap Cana Waterfront & Marina Hotel para contribuir a la mejora constante de nuestro servicio.Lamentamos sinceramente no haber estado a la altura de sus expectativas en esta ocasión.Esperamos que haya tenido un excelente viaje de regreso a casa. Nos disculpamos por cualquier inconveniente que haya encontrado durante su reciente viaje. En este sentido, permítame asegurarle que trataremos todos sus comentarios con los departamentos implicados con el fin de mejorar nuestros servicios y la experiencia general de nuestros huéspedes.Esperamos que nos dé la oportunidad de darle la bienvenida de nuevo en TRS Cap Cana Waterfront & Marina Hotel. Un cordial saludo,

6/10 - 괜찮아요

Katherine Marcella

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Entertainment and food were good. Service, drinks and language barrier, not so good. Pretty resort but also not on the beach.
2024년 2월에 7박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 1일
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 - 훌륭해요

Tyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 28일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great quiet resort for adults only if you are looking to relax. Our butler Carlos made the difference with his assistance in reservations and other tasks.
2024년 3월에 4박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 28일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Karina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 28일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

8/10 - 좋아요

Bethania 님, Edmonton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 15일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

lora a

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice people
2024년 3월에 4박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 27일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

6/10 - 괜찮아요

David

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Food was mediocre.
2024년 3월에 4박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 26일
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 - 훌륭해요

LIPOT 님, spring valley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is excellent, except the fact that there is No beach front at the property
2024년 2월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 20일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Andressa Hiromi Pereira

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gracias a todo equipo de TRS!
2024년 3월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 19일
¡Estimado Andressa!Muchas gracias por compartir su experiencia en TRS Cap Cana, esperando que haya tenido un excelente viaje de regreso a casa para nuestro equipo ha sido un placer absoluto cuidar de usted.Estamos muy contentos de haber superado sus expectativas y realmente apreciamos la oportunidad que nos ha dado de acoger sus vacaciones. Esperamos poder darle la bienvenida en su próxima visita y brindarle la mejor experiencia como es merecido, apreciamos mucho nos haya visitado. Cordialmente.

10/10 - 훌륭해요

Santiago

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everything good but only the reservation food at ni is the only problem sometimes u name is not on the list but besides that everything good
2024년 3월에 2박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 18일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Toni

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a short stay but the staff were super helpful and when I asked about a late checkout, they were very amenable for a small fee. The food ai had was all very good and I really enjoyed having breakfast bought to my room at no extra charge. A fun place to stay for a short stay.
2024년 3월에 1박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 17일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

NATASHA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was amazing. The restaurants and room service was prompt and great. 10/10 would recommend to anyone.
2024년 3월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 17일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Gregory

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 4월 8일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

6/10 - 괜찮아요

Dominique Nicole Gibbs

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The scenery was beautiful and property was clean. The room was out dated. The staff wasn’t as friendly as the wonderful staff I experienced with TRS in Mexico. The breakfast was horrible. There’s potential at this property. Just wish I had a better experience overall.
2024년 3월에 2박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 13일
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

8/10 - 좋아요

Samantha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely clean and relaxing good getaway if you like peace and quiet but careful on butler bookings vs resort bookings overall if looking to party and drink and dance a lot go to other TRS
2024년 3월에 6박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 13일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

RaLpHy A.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place exceeded my expectations
2024년 3월에 2박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 15일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

4/10 - 별로예요

Jahki

단체 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Grounds were well kept. Bartenders were friendly. Food wasn’t the best. Service was inconsistent and terrible on some occasions. Check in process was horrible. Check out went well. AC in room didn’t work properly so evenings were uncomfortable when settling in for bed. Room service took longer than we were told and food was horrible.
2024년 3월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 11일
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 - 훌륭해요

Phil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very polished resort, it lives up to its "luxury" description. I was there for a very short time, and yet was given all the support I needed to get the best out of the resort. Everything I could ask for was there and provided with a smile. And, it was more economical than many other "Adults only, all-inclusive" resorts in Punta Cana or Bavaro Beach. I am planning my next trip with my whole adult family here! A special shoutout to Oscar, who made sure I got reservations at TWO restaurants on my first night there. It turns out, the food at the first was too good to eat "modestly", and I could not have eaten a second meal 2 hrs later no matter how small! He also took care of notifying them I would not be coming. All around, a fabulous experience here.
2024년 3월에 1박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 11일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wow. We always try to go new places, but this may have to happen again.
2024년 3월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 8일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

6/10 - 괜찮아요

Khaled Yasin

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Very small resort , no activities, weak food selection, definitely not worth the price
2024년 3월에 5박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 8일
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,

10/10 - 훌륭해요

Yasin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing experience
2024년 3월에 3박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 7일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

10/10 - 훌륭해요

Artur

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 26일
Dear Guest!!!Thank you very much for sharing your experience at TRS Cap Cana, hoping you had an excellent trip back home for our team it has been an absolute pleasure to take care of you.We are very pleased to have exceeded your expectations and truly appreciate the opportunity you have given us to host your vacation. We look forward to welcoming you on your next visit and providing you with the best experience as you deserve, we really appreciate your visit. Cordially.

6/10 - 괜찮아요

Sean

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Staff were great. Beach was disappointing.
2024년 2월에 7박 숙박함
답변 제공: TRS Cap Cana Waterfront & Marina Hotel 님, 2024년 3월 11일
Dear Guest.Thank you for sharing your experience at TRS Cap Cana Waterfront & Marina Hotel to contribute to the constant improvement of our service.We sincerely regret that we did not live up to your expectations on this occasion.We hope you had an excellent trip back home. We apologize for any inconvenience you encountered during your recent trip. In this regard, let me assure you that we will address all of your comments with the departments involved in order to improve our services and the overall experience of our guests.We hope you will give us the opportunity to welcome you back to TRS Cap Cana Waterfront & Marina Hotel. Best regards,